Identification Subject (code, title, credits) Department Program (undergraduate, graduate) Term MKT 840 Marketing Management - 3KU/6ECTS credits Instructor E-mail: Elnur H. Huseynov elnurhuseynov@gmail.com – ehuseynov2011@ada.edu.az Phone: Classroom/hours Office hours Prerequisites Language Compulsory/Elective Required textbooks and course materials Economics and Management Graduate (MBA) Fall, 2015 Bashir Safaroglu, room #, Saturday 18:30-21:00 Upon contact ECON 830: Managerial Economics English Compulsory Core textbook: Marketing Management by Philip Kotler, 15th editon 2015 (or 14th edition, 2012) Supplementary reading Customer Care by Frank Atkinson 2011. 1st edition Mad men (practical skills of selling) – TV episodes Course website Course outline Course objectives Learning outcomes Teaching methods Evaluation Marketing management is a course which was prepared to give an understanding of marketing principles along with optional reading on some practical recommendation on how to build your marketing plan, not to succumb to marketers, and identify human need for products. Optional reading is considered to be the key practical application of theoretical knowledge acquired through mandatory reading. The goal of this course is to explain basics of marketing management and analyze its application. The course will focus on comprehensive cycle of marketing management that include research, marketing campaigns, advertisement, consumer and purchasing behavior. After completion of this course the students should be able to: Explain the essentials of marketing management. Understand the market research, branding and other concepts Develop understanding of value added services Analyze and build marketing campaigns X Lecture X Group discussion X Experiential exercise Case analysis X Simulation X Course paper Others Methods Date/deadlines Percentage (%) 25 Midterm Exam 10 One sales exercise (practical application) 10 Class Participation/Attendance Quizzes (4 quizzes) 15 10 Presentation (Group work) 40 Final Exam Total 100 Class participation shall mean active participation i.e. asking and answering the question, contribute with insights and feedback, and demonstrate willingness and dedication to be part of an overall class discussion. Policy Class attendance shall mean physical presence in the classroom. Group presentation shall mean presentation delivered by a group of students in a team work spirit by analyzing the chapters assigned in an interactive academic way. Wee k Make-up Exams As the Quiz measures the students' current preparation for the class, Make-Ups are not permitted. If you miss the final with a valid excuse, you must make it up the following term. If you do not have a valid excuse for missing an exam, it will count as a zero. In order to be excused from the exam, the student must contact the instructor before the exam. Excuses will not be granted for social activities such as non-business trips, cruises, and trips to sporting events (unless you are participating). Date/Day (tentative) Withdrawal (pass/fail) This course strictly follows grading policy of the School of Economics and Management. Thus, a student is normally expected to achieve a mark of at least 65% to pass. In case of failure, he/she will be required to repeat the course the following term or year. Cheating/plagiarism Cheating or other plagiarism during the Quizzes, Mid-term and Final Examinations will lead to paper cancellation. In this case, the student will automatically get zero (0), without any considerations. Professional behavior guidelines The students shall behave in the way to create favorable academic and professional environment during the class hours. Unauthorized discussions and unethical behavior are strictly prohibited and will be charged. Tentative Schedule Topics Textbook/Assign ments 19.09.2015 26.09.2015 3.10.2015 10.10.2015 17.10.2015 24.10.2015 31.10.2015 07.11.2015 Defining Marketing for the 21st century Conducting Marketing Research and Forecasting Demand Creating customer value, satisfaction and loyalty. Quiz 1 Analyzing consumer markets Crafting the Brand Positioning Dealing with competition. Quiz 2 Mid term/ Sell your product exercise 14.11.2015 21.11.2015 28.11.2015 Dealing with competition (continued) Designing and Managing Services. Quiz 3 Developing pricing strategies and programs Chapter 1 Chapter 4 Chapter 5 Chapter 6 Chapter 10 Chapter 11 Applying skills/ Chapter 12 Chapter 11 Chapter 13 Chapter 14 05.12.2015 12.12.2015 19.12.2015 26.12.2015 Managing Mass Communication Introducing New Market Offering. Quiz 4 Customer Care Customer Care Final exam Chapter 18 Chapter 20 Pages 1 -15 Pages 15-30