Identification Prerequisites Language Compulsory/Elective Required textbooks and course materials Subject (code, title, credits) Department Program (undergraduate, graduate) Term MKT 310 Marketing Management - 3 credits Instructor E-mail: Phone: Classroom/hours Sana Imran Sana_ahd@yahoo.com Office hours Upon contact Economics and Management Under Graduate (BBA) Spring, 2015 Bashir Safaroghlu 122, Room #, Friday, 12:10 -15:00 MGT 460 Marketing Management English Compulsory Core textbook: Marketing Management by PhilipKotler, 13thedition, 2012 Six Marketing Mistakes (practical advises) optional Course website Course outline Course objectives Learning outcomes Course Activity/Project Teaching methods Evaluation Marketing management is a course which was prepared to give a basic understanding of marketing principles along with optional reading on some practical recommendation on how to build your marketing plan, not to succumb to marketers, and identify human need for products. Optional reading is considered to be the key practical application of theoretical knowledge acquired through mandatory reading. The course focuses on the major decisions that the marketing managers and top management face in their efforts to harmonize the objectives, core competencies and resources of the organization with the needs and opportunities in the marketplace. The course presents a customer-centric view of marketing. This new view of marketing focuses on how firms can create tangible relationships with their customers. After completion of this course the students should be able to: Explain the essentials of marketing management. Understand the market research, branding and other concepts Develop understanding of value added services Analyze and build marketing campaigns 1. 2. Re-launch of any failed product from the local market. Comparison of Marketing Strategies of any two local companies. Lecture Group discussion Experiential exercise Case analysis Simulation Course paper Others Methods Midterm Exam Assignments Class Participation Quiz X X X X Date/deadlines X Percentage (%) 25 5 5 5 10 Project Work 10 Group Presentation 40 Final Exam Total 100 Class participation shall mean active participation i.e. asking and answering the question, contribute with insights and feedback, and demonstrate willingness and dedication to be part of an overall class discussion. Policy Class attendance shall mean physical presence in the classroom which should be 85%. Group presentation shall mean presentation delivered by a group of students in a team work spirit by analyzing the chapters assigned in an interactive academic way. Make-up Exams As the Quiz measures the students' current preparation for the class, Make-Ups are not permitted. If you miss the final with a valid excuse, you must make it up the following term. If you do not have a valid excuse for missing an exam, it will count as a zero.In order to be excused from the exam, the student must contact the instructor before the exam. If you cannot reach the instructor, leave a message with the department secretaries. Excuses will not be granted for social activities such as non-business trips, cruises, and trips to sporting events (unless you are participating). Withdrawal (pass/fail) This course strictly follows grading policy of the School of Economics and Management. Thus, a student is normally expected to achieve a mark of at least 65% to pass. In case of failure, he/she will be required to repeat the course the following term or year. Week Cheating/plagiarism Cheating or other plagiarism during the Quizzes, Mid-term and Final Examinations will lead to paper cancellation. In this case, the student will automatically get zero (0), without any considerations. Professional behavior guidelines The students shall behave in the way to create favorable academic and professional environment during the class hours. Unauthorized discussions and unethical behavior are strictly prohibited and will be charged. 1 Tentative Schedule Topics Date/Day (tentative) 30-1-15 Discussion on course and requirements Overview on Defining Marketing for the 21st century 2. 6-2-15 Quiz 1. Textbook/Assignments Chapter 1 Reading AssignmentConducting Marketing Research and Forecasting Demand Chapter 2 Developing Marketing Strategies and Plans 3 13-2-15 Creating customer value, satisfaction and loyalty 4 20-2-15 Quiz 2. Analyzing Consumer Markets & Business Markets Chapter 5 Chapter 6, 7 Case Study 6 27-2-15 Identifying Market Segments and Targets. 7 6-3-15 Quiz 3. Chapter 8 Chapter 9, 10 Creating Brand Equity/Crafting the Brand Positioning Report on Comparison of marketing strategies of any two local companies 8 9 10 13-3-15 20-3-15 27-3-15 NOVROZ HOLIDAY Quiz 4. Setting Product Strategy Chapter 12 11 3-4-15 Group Presentation Designing and Managing Services Chapter 13 10-4-15 Group Presentation Quiz 5. Developing Pricing strategies and programs Chapter 14 13 17-4-15 Group Presentation Designing and Managing Integrated Marketing Channels 14 24-4-15 Group Presentation Quiz 6. Managing Mass Communication 15 16 1-5-15 8-5-15 Group Presentation Introducing New Market Offering Review class 12 Mid term Project Presentations 17 Final Exam Case Study Chapter 15 Chapter 18 Chapter 20