FLORIDA STATE COLLEGE AT JACKSONVILLE
COLLEGE CREDIT COURSE OUTLINE
COURSE NUMBER:
MAN 4320
COURSE TITLE:
Organizational Staffing
PREREQUISITE(S):
MAN 4301 with a “C” or better
COREQUISITE(S):
None
STUDENT ADVISING NOTES:
Junior Level Status
CREDIT HOURS:
3
CONTACT HOURS/WEEK:
3
CONTACT HOUR BREAKDOWN:
Lecture/Discussion:
Laboratory:
Other __________:
3
FACULTY WORKLOAD POINTS:
3
STANDARDIZED CLASS SIZE ALLOCATION:
35
CATALOG COURSE DESCRIPTION:
This course is a study of the organizational staffing strategy process, both internal and external. Topics
covered include, but are not limited to, staffing strategy, job/competency analysis, recruitment strategies and
effectiveness measures, job choice, retention and internal/external selection practices.
SUGGESTED TEXT(S):
Staffing Organizations, Heneman III, Judge, McGraw-Hill,
Latest Edition.
Strategic Staffing, Phillips and Gully, Pearson, Latest
Edition.
IMPLEMENTATION DATE:
Fall Term, 2011 (20121) Proposal 2010-17
REVIEW OR MODIFICATION DATE:
Fall Term, 2015 (20161) – Proposal 2014-83 (formerly
MAN 3361)
Fall Term, 2015 (20161) – Outline Review 14-15
1
COURSE TOPICS
I.
CONTACT HOURS
PER TOPIC
Legal and Ethical Issues in Organization Staffing
A. The Nature of Staffing
B. Legal Compliance
C. Staffing Ethics
3
II. Uniform Guide on Employee Selection Procedures (UGESP)
A. Staffing Planning Process
B. Job Analysis Matrix
C. Job Requirements Analysis
D. Validation and UGESP
6
III. Knowledge, Skills, Abilities and Other Human Qualities (KSAO)
A. Defining KSAOs
B. Occupation Outlook Handbook
C. Major Workforce Trends
D. Negligent Hiring Issues
E. Identifying KSAOs in Job Applicants
F. Employee Skills Banks
9
IV.
Planning, Hiring, and Selection
A. Staffing Strategies
B. Selection Measurements
C. Assessment Methods
D. External Selections
E. Internal Selections
F. Choosing Candidates
9
V.
Selection Tools
A. Purpose of Interviews
B. Types of Interviews
C. Interview Selection Matrix
D. Use of Technologies
6
VI.
Effective Recruiting Strategies
A. Recruitment Planning
B. Regular Recruiting Area
C. Employment Predictors
D. Recruiting Cost Model
E. Recruiting Metrics
F. Conducting the Search
9
2
COURSE TOPICS (Continued)
VII.
Retention Management
A. Turnover and its Causes
B. Turnover Data Analysis
C. Retention Initiatives
CONTACT HOURS
PER TOPIC
3
3
Florida State College at Jacksonville
Course Learning Outcomes and Assessment
SECTION 1
Semester Credit Hours (Credit):
Contact Hours (Workforce):
Course Prefix and Number:
MAN 3361
Course Title:
Organizational Staffing
3
SECTION 2a (To be completed for General Education courses only.)
TYPE OF COURSE (Place an “X” in the box next to those that are applicable.)
General Education Core (If selected, core discipline area will be identified in Section 4.)
General Education (If selected, you must also complete Section 4, Section 5, and Section 8)
SECTION 2b
TYPE OF COURSE (Place an “X” in the box next to those that are applicable.)
A.A. Elective
A.S. Required Course
A.S. Professional Elective
A.A.S. Required Course
A.A.S. Professional Elective
Technical Certificate
PSAV/Clock Hour/Workforce
Development Education
Apprenticeship
X Upper Division/Bachelors
Other:
If selected, use this space to title “other” option.
SECTION 3
INTELLECTUAL COMPETENCIES (Place an “X” in the box next to those that are applicable.)
X
Reading
Speaking
X
Critical Analysis
X
Writing
Listening
X
Information
Literacy
Qualitative Skills
X
Ethical Judgement
X
Scientific Method of
Inquiry
Working
Collaboratively
SECTION 4 (To be completed for General Education courses only.)
GENERAL EDUCATION DISCIPLINE AREA (Place an “X” in the box next to those that are applicable.)
Communications
Humanities
Mathematics
Social and Behavioral Sciences
Natural Sciences
SECTION 5 (To be completed for General Education courses only.)
GENERAL EDUCATION LEARNING OUTCOME AREA (Place an “X” in the box next to those that are applicable.)
Communication
Critical Thinking
Information Literacy
Scientific and Quantitative Reasoning
Global Sociocultural Responsibility
SECTION 6
LEARNING OUTCOMES
Discuss legal and ethical issues of hiring and
selection.
Apply the Uniform Guide on Employee
Selection Procedure to planning and staffing.
Assess Knowledge, Skills, Abilities and Other
(KSAO) human qualities in relation to hiring
and selection.
Compare and contrast the quality of selection
tools and assessments used in staffing.
Develop a hiring and selection plan for a
department/organization.
Evaluate recruitment strategies and
effectiveness measures.
TYPE OF OUTCOME
(General Education,
Course or Program)
Course
Course
Course
Course
Course
Course
METHOD OF ASSESSMENT
Discussions, Assignments, Projects, or
Exams.
Discussions, Assignments, Projects, or
Exams.
Discussions, Assignments, Projects, or
Exams.
Discussions, Assignments, Projects, or
Exams.
Discussions, Assignments, Projects, or
Exams.
Discussions, Assignments, Projects, or
Exams.
4
SECTION 6
LEARNING OUTCOMES
Explain the cost of turnover and value of
retention.
TYPE OF OUTCOME
(General Education,
Course or Program)
Course
METHOD OF ASSESSMENT
Discussions, Assignments, Projects, or
Exams.
SECTION 7
Faculty name(s):
Annette Barrineau
Date:
12/2/2014
CS20150615
5