Matakuliah Tahun Versi : H0292 / E-Business : 2005 : v0 / Revisi 1 Pertemuan 4 Contoh model e-Business 1 Learning Outcomes Pada akhir pertemuan ini, diharapkan mahasiswa akan mampu : • Memberikan contoh tentang model ebisnis 2 Outline Materi • Contoh Studi Kasus Penerapan B2B – Case Study of Customer-Oriented Market Place : Trading Process Network (TPN), Post in General Electric • Pembahasan Studi Kasus Penerapan B2B: – Case Study of Supplier-Oriented Market Place : CISCO Connection Online – Case Study of Intermediary-Oriented Market Place: Boeing’s PART – Just-In-Time Delivery: Fed Express InterNetShip • Tugas / Evaluasi 3 Studi Kasus : Penerapan B2B • Customer-Oriented Market Place: GE’s TPN Post • Supplier-Oriented Market Place: CISCO Connection Online • Intermediary-Oriented Market Place: Boeing’s PART • Just-In-Time Delivery: Fed Express InterNetShip 4 Trading Process Network (TPN) Post in General Electric • General Electric (GE) – Its purchasing was inefficient, involved too many administrative transactions Factories at GE Lighting division used to send hundreds of Requisitions For Quotations (RFQs) to the corporate sourcing department each day for lowvalue machine parts. For each requisition, the accompanying blueprints had to be requested from storage, retrieved from the vault, transported to the processing site, photocopied, folded, attached to paper requisition forms with quote sheets, stuffed into envelopes and mailed out. This process took at least 7 days and was so complex and timeconsuming that the sourcing department normally sent out bid packages only to two or three suppliers at a time. – GE is conducting electronic bids, no paperwork 5 Case Study of Customer-Oriented Market Place: GE’s TPN Post • Provides a chance for sellers to participate in the bidding process of GE using the following procedure: – – – – – – – Buyers prepare bidding project information Buyers post the bidding projects on the Internet Buyers identify potential suppliers Buyers invite suppliers to bid on projects Suppliers download the project information from the Internet Suppliers electronically submit bids for projects Buyers evaluate the suppliers’ bids and negotiate online to achieve the ‘best deal’ – Buyers accept the bid that best meets their requirements 6 Case Study of Customer-Oriented Market Place: GE’s TPN Post (cont.) • The benefits of joining GE TPN Post - As buyers • Identify and build partnerships with new suppliers worldwide • Strengthen relationships and streamline sourcing processes with current business partners • Rapidly distribute information and specifications to business partners • Transmit electronic drawings to multiple suppliers simultaneously • Cut sourcing cycle times and reduce costs for sourced goods • Quickly receive and compare bids from large number of suppliers to negotiate better prices - As Sellers • Boost Sales • Expand market reach • Cut costs for sales and marketing activities • Shorten the selling cycle • Improve sales productivity • Streamline the bidding process 7 Trading Process Network (TPN) Post in General Electric (cont.) • Benefits of using TPN – 60%of the staff involved in procurement have been redeployed. The sourcing department has at least 6-8 free days a month to concentrate on strategic activities rather than on paperwork, photocopying and envelope stuffing it had to do when the process was manual. – Labor involved in procurement declined by 30%. At the same time, materials costs declined 5%-20% due to the ability to reach a wider base of suppliers online. – It used to take 18-23 days to identify suppliers, prepare a request for bid, negotiate a price and award the contract to a supplier. It now takes 911 days. – With the transaction handled electronically from beginning to end, invoices are automatically reconciled with purchase orders, reflecting any modifications that happen along the way. – GE Procurement departments across the world now share information about their best suppliers. 8 Tugas/Evaluasi • Pembahasan Studi Kasus Penerapan B2B: – Case Study of Supplier-Oriented Market Place : CISCO Connection Online – Case Study of Intermediary-Oriented Market Place: Boeing’s PART – Just-In-Time Delivery: Fed Express InterNetShip 9