Job Description
Key facts
Job title: Sales Manager
Business: Taylor Wimpey Midlands,
Warwick office.
Location: West Midlands
Report to: Sales & Marketing Director
The purpose of the role
Deliver against profit, quality and volume targets by leading, developing and motivating a team
of Sales Executives and coordinating activities and communications between sites, internal
departments and external suppliers.
Key activities: What you will do

Lead and manage a team of remote Sales Executives to achieve targets in conjunction with
one other regional Sales Manager.

Recruit, select, develop and coach Sales Executives to the required standards

Drive sales targets, as agreed with the Sales Director through Sales Executives

Effectively plan new outlet sales office and showhome set ups in accordance with regional
budgets, working with external interior design companies, landscapers, signage and
furnishings contractors.

Ensure that all sales outlets and showhomes conform to the company’s Health and Safety
standards.

Ensure all Key Performance Indicator targets are reached across all areas of sales and
customer service

Provide the primary communication channel between site staff, sales and marketing
department, other internal departments and external agencies

Be aware of and provide ‘first port of call’ expertise for all customer purchasing activities
from Sales Executives

Provide knowledge/expertise to react to market conditions such as lenders’ criteria, local
house price variations, stock plots, PX properties, and advise on forecasting and site build
sequence

Manage external media, presentation, legal and lending agencies against the business unit
plan, business unit targets and Taylor Wimpey standards

Ensure reaction to customer enquiries and purchasing queries are in line with the business
unit plan and site requirements

Ensure the health & safety of customers, site staff and other parties is a priority and
complies with company policy

Follow and adhere to company procedures and standards of performance as laid down by
the business unit
Version 1.2 March 2012
Job Description
Primary network: who you will work with
Internal:
Sales & Marketing Director
Sales Executives
Sales Administrator
PX and Marketing staff
Other Sales Managers
Other local Directors and local MD
Site Managers
Production, commercial, technical and planning departments
Legal department
External:
Customers
Chain purchasers
Independent Financial Advisors
Solicitors
Local estate agents
Contractors/trades
External agencies – advertising, PR, signage, interior designers
Sub-contractors
Key result areas: what your performance will be measured against
Listed below are some of the primary measures of performance:

Sales against target – conversion, reservation, completion, cancellation, sales rate, partexchange and maximisation of sales revenues

Sales Excellence: site presentation

Customer satisfaction survey results

Referrals to approved Solicitor & Independent Financial Advisor

Lead Management

Brochure/web audits
Role scope: your level of autonomy

Agree purchase negotiations within guidelines set by the Sales & Marketing Director

Contribute to the development of marketing campaigns and associated spend

Sign-off orders/invoices from external agencies within agreed company parameters.

Decision-making on the recruitment and selection of Sales Executives and their subsequent
appraisals
Version 1.2 March 2012
Job Description
Other requirements

The role involves travel which requires a full driving licence.

This role requires regular weekend and bank holiday working.

Previous industry experience within the sales function essential, previous managerial
experience considered desirable.

Educated to A level standard or equivalent and good level numeracy and IT skills required.
If you would like to be considered for this role please send your CV by 26 June 2015 to:Claire Keyte
Sales Administrator
Taylor Wimpey Midlands
Unit 2 Tournament Court
Edgehill Drive
Warwick
CV34 6LG
Tel 01926 516900
claire.keyte@taylorwimpey.com
Tel 01926516913
Version 1.2 March 2012