IN PHYSICAL EDUCATION,
SPORT MANAGEMENT
AND EXERCISE SCIENCE
1. What happened to the
teacher in her teaching job
over time?
2. Why did she not get
tenured?
3. What was the teacher’s
motivation to change her
career path?
4. What would you do
different during this career
path?
A. to make known
B. to transfer
C. to pass new and information to and fro
D. to succeed in conveying information and
E. to be connected
A Hearing test
1. Understand the purpose.
2. Encourage internal customers to get together to
discuss the issues.
3. Gather additional
input.
4. Identify your audience.
5. Create – jet message
6. Develop a timeline.
7. Develop a plan.
8. Start on the inside.
9. Use multiple tools.
10. Think circular.
METHODS OF PERSONAL
COMMUNICATION
1. Listening
2. Formal
3. Informal
3. Nonverbal
4. Electronic
COMMUNICATING TO
PARTICIPANTS
USE OF POLICIES &
PROCEDURES MANUAL
PERSONAL CONFERENCES
LEADING MEETINGS
Listening is vital tool in
communication.
Some studies found that we only
remember one-quarter of what we
hear.
ACTIVITY:
Instructor will give directions.
To improve listening skills:
a. Start by talking less
b. Remove distractions
c. Show complete attention
d. Don’t interrupt.
e. Ask for clarification
f. Draw a line between a good
discussion and an argument
g. Avoid communicating angry
Formal communication is
either written or spoken.
It is planned and
documented in writing or
by recorded.
It is related to legal or
policy matters.
Informal communication
is spontaneous.
Frequently the sender
doesn’t even know
communication is
occurring.
Informal are body
language, tone of voice,
space and height, and
status symbol.
There are three types of nonverbal communication:
Body Language – physical movement of our bodies, such as
waiving, folding arms, or leaning forward to listen.
Space Language – grows out of culture. It is personal space from
touching to increase space.
There is also social space, and public space.
Time Language –this is what value you give to time
communication. Examples are arriving early or late for an
appointment, returning phone calls, and etc.
The use of electronic mail accounts for much daily routine.
Executives were found to spend about two hours a day sending
and receiving e-mail.
Several studies found that executives believed face to face
communication skills has declined due to e-mail and electronic
device.
Eighty-one percent of the employees preferred both good and
bad news face to face.
First step:
Be a good listener
Remember the mnemonic ART
A – ask question
R – repeat what you heard
T - take notes
When an angry person approach , use the umbrella visualization shield. Don’t take
things personal.
Use phrases like:
I really want to try to help you. (Try to solve the problem on the spot.)
If you cannot solve the problem stop the conversation then don’t get involved in an
argument.
Read Corrigan v. Musclemakers, Inc
Page 46
“We have a
failure to
communicate.”
“Let me see your policy
handbook or personnel
manual.”
When experienced
executives move to a new
organization, one of their
first major priorities will
be to establish or revise
these document.
Example: Football Health
and Safety Policy-p. 47
Group meetings are important to
communicate what is going on in
the corporation.
It is a form of direct communication
to your employees.
It also gives the correct style of
communication
Role play:
Each group will have an organize
meeting with an agenda for the
meeting and select an administration
style for the manager.
Define the purpose
Capitalize on what groups do best.
Rewrite the meeting agenda.
Avoid common tasks.
Eliminate unproductive groups.
Define appropriate topics for the
size of the group.
Class evaluation using table 3.1 p.
50 (the effective leader vs the
ineffective leader).
1. Traditional – Money means
merit pays, bonuses, and etc.
2. Maslow’s Hierarchy of
Needs Theory – Motivation is
based on 5 classes of needs.
3.Herzberg’s Motivation
Maintenance TheoryA. Satisfy basic hygiene needs
B. Job enrichment
4. Skinner’s Reinforcement
Theory – if good work is
reinforced, it will be repeated.
5. Vroom’s Expectancy Model
– based on the employees’
seek to maximize pleasure and
minimize pain.
6. Likert’s Linking Pins
Group Model – emphasized
groups within the
organization. Open
communication is encouraged.
7. Goal Setting Theory –
people set goals
concerning their future.
8. Competition
9. Hackman and Oldham
Model – when 3
psychological states of
A. meaningfulness
B. responsibility
C. growth satisfaction
Assignment: Resume
REVIEW FOR THE CHAPTER TEST