Certification
Central
Registering for the CHAA & CHAM
Examinations: A Step-by-Step Guide
Presented by: Elizabeth Reason, CHAM
Welcome to NAHAM’s
C e r t i f i c a t i o n C e n t r a l!
Whether you are registering for the first time or are a returning
participant, thank you for your interest in our professional
credential program.
. . .
Before you register for any examination administration period,
PLEASE REMEMBER: it is the responsibility of the applicant to
read the entire Candidate Guide to Certification before
submitting their application.
Quick Reminders…
Please read the following carefully
• It is the responsibility of the candidate to know all deadlines associated with the certification
process. Late registrations are not accepted. Your examination date may be any day during one of
the four examination administration periods of January, April, July and October.
• NAHAM does not offer specific testing dates within the examination periods; it is a date chosen by
you and your proctor.
• It is the responsibility of the candidate to identify and confirm a qualified proctor. NAHAM does
not arrange proctors for examination candidates. Contact your Regional Delegate if you can't
identify a proctor.
• NAHAM offers the paper/pencil examination only at our Annual Educational Conference and for
those qualifying under ADA.
• It is the responsibility of the certificant to understand the requirements associated with the
maintenance of their credential as well as the applicable deadlines in order to keep their
certification active.
• Holding the CHAM or CHAA credential does not convey membership in NAHAM. We invite nonmember certificants to learn more about Active and Associate membership in NAHAM by clicking
here.
Registering for the Exam…
On your first visit to Certification Central, you will be prompted to create a username and password.
(Note: If you are already a NAHAM member, use your NAHAM log-in to sign into Certification Central
as well). You will use your log-in credentials each time you do anything with your certification, as it
logs you into your personal dashboard. After logging in, your dashboard will appear:
First time?
Log in here
Navigating your Home Page…
You are able to edit your personal information at any time by logging in to your
dashboard.
Start application
here
Choose an examination…
If you are planning to take both examinations during the same administration
period, you will need to complete and submit two separate applications.
Choose an
exam here
Your examination administration period, application type, fee and
due date will then appear on for you to confirm.
Your Application Dashboard
Your dashboard is the “hub” of your personal
certification central. Using your personal
dashboard, you can:
-
“Chat” directly with a NAHAM representative
View your application status
Make a payment
See all previous communications and applications
you have with NAHAM
- Review previous tests dates and scores
- Maintain Certification
Your Application Dashboard
Application status
Filling out your application…
For the next two pages (and in order for you to fully
submit your application), you will need to provide us
your proctor’s contact information, be able to answer
“yes” to all examination eligibility requirements and
submit full payment.
If you are unsure of your proctor information, you may
log in at another time to complete the application as
long as it is before the examination administration
period’s application submission deadline.
Proctor Information Page
If you are unable to answer “yes” to all of these questions, you will not qualify to take
the examination (with the exception of community colleges with tracks directly into the
Patient Access field).
Forms of Payment…
Instant Payment…
To complete your application, you may submit application fee by electronic
check or credit card.
Discount voucher codes are
given to re-take candidates
only. They will be emailed out
once the examination window
is complete
Check Payment…
Paying by check
has never been
easier; simply
print your invoice
and mail to
NAHAM with your
payment.
Once payment is
received your
study guide will
available via your
dashboard inbox!
Questions? Comments?
Thank you for viewing our tutorial on our new Certification
Central! We hope that you found this a helpful navigation tool
through NAHAM’s new and personalized certification process.
If at any point you have questions regarding your eligibility,
payment or proctor, you may contact NAHAM using the icons
located at the bottom of each screen.
We also welcome any feedback on your personalized certification
experience!
As always, please feel free to contact us at (202) 367-1125 or info@naham.org