Policies and Procedures Time Allowed for Courses: Confidentiality of Student Records: The time allotted to complete a course is 6 months. A student’s completion due date is assigned the day the course materials are mailed. The Safety Codes Council will maintain confidentiality of all student information and records. Marks will be released to third parties only upon the written consent of the student. Assignments: Some courses have assignments. Students submit completed assignments directly to their course advisor. The advisor will provide feedback. Grading: Exams: Results: Exams may be written at the Safety Codes Council office or at another location with a proctor. The proctor of the examination must be an educator or qualified person such as a teacher, a librarian, or a person approved by the Safety Codes Council who is not directly related to the candidate. To receive an exam, the student and proctor must complete a Proctor Consent form and return it by mail or fax to the Safety Codes Council office. A minimum of one week’s notice is required. The exam is then sent directly to the proctor. A Letter of Completion will be issued to all students who successfully complete the requirements for a course within the allotted time frame. The letter will be issued within three weeks. MARKS ARE NOT DISCLOSED OVER THE TELEPHONE. The respective Technical Council determines the pass mark for each discipline. Examination Rereads: A student, who is unable to complete the course in the time allowed, may request a one-time extension for a fee of $100.00. The deadline to apply for extensions is one month prior to the course completion date. Extensions are four months from the completion due date. If a student believes he/she should have received a higher mark on an exam, the student may have the examination reread within 30 days of the results being issued for a fee of $50.00. A reevaluation of the examination will be conducted only once per exam. If an error is identified in the scoring of the exam, in either the answer key or the wording of the question, the student’s grade will be adjusted, up or down, as determined by the reviewer. The adjusted mark will be the grade on record. If the mark increases to a passing grade, the reread fee will be refunded. Withdrawal: Examination Rewrites: To withdraw from a course, students must mail or fax a completed Withdrawal form to the Safety Codes Council. If a student registered in a full course fails the examination, the student may rewrite the examination for a fee of $50.00, provided it is rewritten within the allotted timeframe. If the student fails a second time, the student must reregister for the course before being allowed to rewrite the examination. Course Extensions: Course Refunds: The deadline to withdraw and receive a partial refund is 30 days after the course registration date. A refund will be up to one-half the cost of the specific course if materials are returned complete in their original shrink-wrapping. Transcripts: Upon receipt of written authorization from the student, the Safety Codes Council will issue a transcript of the student’s record. SAFETY CODES COUNCIL 1000 – 10665 Jasper Ave Edmonton, Alberta T5J 3S9 Fax: 424-5134, or toll-free 1-888-424-5134 March 2015