Cardiac Catheterization Laboratory IT User Experience and Information Flow Jim Heys, Yadira Ornelas, Jihyun Sun Design Workshop: Healthcare Research, Judith Gregory, PhD, Advisor Institute of Design, IIT What is cardiac catheterization (Cardiac Cath)? A procedure that helps a doctor to see how the heart is working Cardiologists insert a catheter into an artery in the arm or leg which leads to the heart. http://www.americanheart.org/presenter.jhtml?identifier=4491 Cath Lab Team Attending Cardiologist Cardiology Fellow Nurse(s) Technician Concluding Performing Preparing Before During After Operating Table Technician Storage Nurse Station Nurse(s) Cardiologist Fellow Operating Room Attending Cardiologist Patient Scrubs Control Room Information Flow in Cath Data Circulation Data Billing and Cost Capture Inventory images Cath Procedure Vital Signs and Chronological Log Data Cath Lab IT Reporting Tool Hospital Information System documents Imaging System for Angiograms & others Cath Lab Info. Flow CVIS (CardioVascular Information System) Finance and Accounting Medical Record & Coding ACC Registry QA & Benchmark Clinical Research Case Study Methodology Field Observation (February-December, 2007) Video and photographic documentation In situ interviews Instances Communication Double Check Portable Data Knock, Knock! Blacking out Space Three is a crowd. Uneasy Access Information Technology Printed Documents Hand-written Notebook Information Flow Generation Management Storage Distribution Implications Value for Cath team (Providers) Value for patients Acknowledgements Rush Hospital, Chicago, IL University of Chicago Hospital, Chicago, IL GE Healthcare Thank you!