For serious research, social media and

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Information for Energy Group, Energy Institute,
New Cavendish Street, London
Thursday 13 May 2010
Advanced Internet Searching for Energy
Information & Market Research
karen.blakeman@rba.co.uk , http://twitter.com/karenblakeman
http://www.slideshare.net/karenblakeman
http://www.rba.co.uk/ , http://www.rba.co.uk/wordpress/
This presentation is licensed under a Creative Commons Attribution 3.0 License
Photo: http://www.flickr.com/photos/rbainfo/3313765895/
Search is changing
• How people look for and find information is changing
• Social media and networks are now an essential part of the search
mix
• Facebook for market research and customer feedback e.g. the marmite
bar http://www.facebook.com/MarmiteBars
• Business students assignment on advertising history of Cadbury’s
Crème Egg and Dairy Milk – Youtube!
• Twitter and blogs used as an essential part of reputation monitoring
• What’s happening at conferences - Twitter, Slideshare, Flickr, videos,
podcasts
• Search engines now including social media and professional
networks in search results
Search on a person
Blogger profile
Twitter profile
Facebook profile
LinkedIn profile
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Karen Blakeman www.rba.co.uk
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Search on a topic – first page results
Results from
Google News
Latest results rolling feed
from Twitter,
blogs,
discussions
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Search on a topic – first page results
Images
Blog posting
listing videos
Wikipedia article
YouTube video
Results from my “social
circle”: Twitter, RSS feeds,
FriendFeed, Google Wave
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contacts etc.
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Social media
• It is where many companies and organisations market themselves,
provide customer support and distribute information
• It is where an increasing proportion of the population grow up & they
don’t differentiate between the different means of communication
• It is where an increasing number of people feel comfortable and
share information
• It’s impossible to ‘gag’ social networks
– BBC NEWS | Politics | When is a secret not a secret?
– http://news.bbc.co.uk/1/hi/uk_politics/8304908.stm
For serious research, social media and professional networks
are not optional extras - they are an essential part of your
research strategy
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Karen Blakeman www.rba.co.uk
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Types of search tools
• Humans
– is a colleague or a friend already working in, or knowledgeable
about the subject area?
– who have you met at meetings, conferences?
– discussion lists, bloggers, LinkedIn, Facebook,
trade/professional associations, Twitter etc. (social “stuff”!)
• Search engines
– Google, Yahoo, Bing,
• So called “deep web” and specialist tools, evaluated listings,
subject listings, customised search engines
• Databases and peer reviewed sources
• Multi search engine tools, federated search
– search lots of search tools or databases at once
– or type in your search once and click on each search tool in turn
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Karen Blakeman www.rba.co.uk
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How up to date are search tools?
• Google, Yahoo, Bing etc.
– you are searching an out of date index of the web and not the
web itself
– may take days to months for a site to be added to the index
– hierarchy of sites for updating
• Real time, social media search tools
– Twitter, blogs, discussion boards, RSS feeds
– what is happening NOW
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What are you looking for?
•
•
•
•
Authoritative facts?
Official or corporate announcements/press releases?
News articles?
Views and opinions on a topic?
– from experts
– from consumers
– from people who don’t know what they’re talking about!
• Spur of the moment rants about failed services or products?
• Rumour, speculation, gossip?
• Or do you want to gather new data?
– e.g. set up surveys on Facebook, Survey Monkey, Twtpoll.com
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Before we start - is your Google web history on?
• Switched on by default
• Google adjusts your search results according to what you
have clicked on in the past
• See Karen Blakeman's Blog - Your Google results are
about to get weirder
• http://www.rba.co.uk/wordpress/2009/12/17/your-googleresults-are-about-to-get-weirder/
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A search engine’s results may vary
• In content and presentation
– from one minute to the next
– different server being used
– testing out different search and ranking algorithms
• Country versions
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–
–
–
–
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different emphasis
local content
different interface
different search features
use if researching a person, company, subject located or
based in another country
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General search techniques
• By default, the main search tools look for all of your terms
in a page
• Use double quote marks around phrases or names
• To exclude pages containing a term, precede the term with
a minus sign (-) but use with care
• Focus your search in areas of the page
- use advanced search screens or commands
- inurl: for example UK inurl:carbonemissions
• looks for your terms/phrase in the URL
- intitle: or allintitle: for example UK intitle:"carbon
emissions"
• looks for your terms/phrase in the title of the page
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General search techniques
• Search sites or domains using the advanced search screen or site:
command
– wind turbine energy generation site:statistics.gov.uk
– wind turbine energy generation site:gov.uk
• Imagine what you would like to appear in your ideal document and
include those terms in your strategy
- renewable energy generation UK wind solar wave hydro
• Repeat your key search terms in your search strategy
– tar sands EROEI
– tar sands EROEI EROEI EROEI
• different results
• Change the order of your terms
– biodiesel fuel UK buses efficiency
– biodiesel fuel efficiency UK buses
• different results
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File format search
• Use advanced search options to limit your search to file
types or format:
– pdf or doc for government or industry/market reports
– xls for data and statistics
– ppt or pdf for presentations, experts on a topic
• Use Google and Yahoo Advanced Search
• Bing.com sometimes picks up unique content
– use command filetype: in your search strategy e.g.
filetype:ppt car ownership UK
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Docjax
• http://www.docjax.com/
• searches pdf, xls, doc, ppt in Yahoo and Google
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Presentations
• For :
– find experts on a topic
– what are companies doing
– introduction to a topic or a general overview
– data and market statistics
– company structures, who’s who
• Presentation search:
– Slideshare http://www.slideshare.net/
– Authorstream http://www.authorstream.com/
– Slideboom http://www.slideboom.com/
– Slidefinder http://www.slidefinder.net/
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Slideshare.net
Search: biofuels UK public transport
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Slidefinder
• http://www.slidefinder.net/
• Identifies individual slides within a presentation
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Slidefinder
• Can limit search to universities
• Also Advanced Search to search areas of slides
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Google
•
Additional search features previously hidden under “Show options” now in left
hand side menu
•
Most are self explanatory
•
A few that aren’t....
Updates = Twitter
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Google
• Wonderwheel
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Google
• Timeline
– but Google can get it wrong
?
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Unique Google search features
• Similar or related pages
– looks for pages that are similar in type and content
– click on the Similar link next to the page in your results list
– or use the related: command e.g. related:www.bwea.com
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Unique Google search features
• Automatically looks for variations on your terms
– to stop it, precede your terms with plus signs
e.g. +Norne oil field to stop Google looking for ‘Horne’
– or use double quote marks around the term or phrase “Norne”
– (hat tip to Even Flood for this example)
• Numeric range search
– can be weights, distances, years, prices, measurements of any
sort
– use Advanced Search screen
– or the search box on the Google home page
– search term(s) first value..second value unit of
measurement
– toblerone 1..6 kg
– world oil production forecasts 2010..2015
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Unique Google search features
•
Proximity
– use the asterisk (*) to stand in for one or more terms
– useful when searching for people
– separates the terms by one or more words
– Karen * Blakeman picks up:
• Karen Blakeman
• Karen Mary Blakeman
• Karen Sands Blakeman
• Karen Marie Blakeman
– solar * panels picks up:
• solar heating panels
• solar electricity panels
• solar thermal panel
• solar voltaic panels
• solar concentrator panels
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Google Finance
• http://www.google.co.uk/finance
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Yahoo!
• http://www.yahoo.co.uk/
• very busy interface!
• http://search.yahoo.co.uk/
• simpler, Google like interface
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Yahoo!
• http://search.yahoo.co.uk/
• Advanced Search hidden under “More”
• Similar options to Google Advanced Search
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Yahoo!
•
•
•
•
http://www.yahoo.co.uk/
http://search.yahoo.co.uk/ http://search.yahoo.com/
Deal with Bing
Some country versions already using Bing web search, rest will
follow during the year
• Now includes options in the left side menu for limiting your
seearch
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Yahoo Finance
• http://uk.finance.yahoo.com/
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Bing
• http://www.bing.com/ (was live.com)
• “decision engine”
• Results tend to be more consumer oriented
• Seems to have the most up to date database and possibly the
most extensive database of web pages
• Results vary considerably depending on the country version
• Supposedly incorporating real time, social media results into
main search
• Advanced Search screen ‘minimalist” but can use commands
(see Search Engine Summary and Comparison Chart
http://www.rba.co.uk/search/compare.pdf)
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Compare search engines
• TripleMe
– http://www.tripleme.com/
– compares Google, Yahoo and Bing side by side
• Blindsearch
– http://blindsearch.fejus.com/
– compare Google, Yahoo and Bing results for web or images
– vote on which are the best without seeing the branding
• Zuula
– http://www.zuula.com/
– runs your search through a range of search tools one by one
– order can be customised
• Browsys Finder (was Intelways/Crossengine)
– http://www.browsys.com/finder
– runs your search through a plethora of search tools one by one
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iSEEK
•
•
•
http://www.iseek.com/
Clusters results into topics, people, places, organisations, date & time
“Education” option – more research oriented pages
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Biznar
• http://www.biznar.com/
• Real time federated search
of selected business
resources, some of them
“hidden web” or “deep web”
• Click on Advanced Search
to see a list of the sources
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Intute
•
http://www.intute.ac.uk
•
Funding to be discontinued but has been given a stay of execution
•
Excellent starting point for quality resources in all subject areas and industries
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TechXtra
•
http://www.techxtra.ac.uk
•
ICBL and the Library at Heriot-Watt University, Edinburgh
•
Engineering, mathematics and computing
•
Free information and pay per view
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Alacrawiki spotlights
• http://www.alacrawiki.com/
• Key resources for major industry sectors
• Most pages have not been updated for 2-3 years  BUT much of
the information still valid
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Alacrasearch
• http://www.alacra.com/alacrasearch/
• Google custom search engine
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LGSearch
• http://lgsearch.net/
• Another Google custom search engine
• Searches UK public sector web sites
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Directionlessgov.com
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http://www.search4oil.com/
• New!
• Information on the oil and gas sectors
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http://www.search4oil.com/
• People, Feature
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Statistics
• Some general starting points
– OFFSTATS - The University of Auckland Library
http://www.offstats.auckland.ac.nz/
• by country or subject or both
• excellent list of energy web site stats including the BP Statistical
Review of World Energy (2009)
– RBA Energy Information Sources
http://www.rba.co.uk/sources/energy.shtml (under revision!)
– Google Public data explorer http://www.google.com/publicdata/
• See review Google Public Data Explorer- fine as far as it goes
http://www.rba.co.uk/wordpress/2010/03/27/google-public-dataexplorer-fine-as-far-as-it-goes/
– Guardian datastore and datablog http://www.guardian.co.uk/datastore and World Government Data http://www.guardian.co.uk/worldgovernment-data
• the latter is a better way of searching http://data.gov.uk/
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Guardian World
Government Data
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data.gov.uk
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Energy Export Databrowser
http://mazamascience.com/OilExport/
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Free industry and market research
• Individual publishers
– tables of contents, executive summaries, free sample
chapters
• Government bodies
– US http://www.export.gov/, http://www.bisnis.doc.gov/
– regulatory bodies e.g. in the UK - Competition Commission,
Ofcom
•
•
•
•
Management consultants
Academic sector
Trade, industry, manufacturing associations
Trade and industry press
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Priced industry and market research
• Aggregators may not be comprehensive
– many publishers embargo reports for weeks or months
– many publishers withhold reports from aggregators
– check the publisher’s own web site or email them to see if there is
additional or more recent research available
– may get a better deal by going to the publisher direct
– use aggregators as an index to see who is publishing on your
topic, for example
• http://www.marketresearch.com/
• http://www.mindbranch.com/
• http://www.researchandmarkets.com/
• http://www.alacrastore.com/
• http://www.reportbuyer.com/ (go to Energy and Utilities)
• For emerging markets http://www.securities.com/
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Priced industry and market research
• Many sites specialising in energy reports
– just search on energy market research reports
– Energy market research, analysis, databases, forecasts and
energy market consulting http://www.absenergyresearch.com/
– Energy Market research http://www.energy-market-research.info/
– GBI Research http://www.gbiresearch.com/ (Go to the Oil and
Gas section)
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News
•
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Newspapers, journals, trade press
Blogs
Twitter
Video
Podcasts
Set up alerts and RSS feeds
Google News
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–
–
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http://news.google.co.uk/
good regional, national, international and trade press coverage
free sources only so misses some important publications
useful way of identifying industry publications
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Chipwrapper
http://www.chipwrapper.co.uk
• Google Custom
Search engine
• Searches everything
available on 15 free
UK News Sites
• “Time slices” for last
24 hours, past week,
past month, past year
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Silobreaker
http://www.silobreaker.com/
• covers free resources
• news, blogs, video,
tweets
• geographical location
of stories
• people
• networks
• use as a starting point
for in depth research
• has an energy section
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RSS for ...
• Current awareness and alerts
– newspapers, blogs, twitter
– customised alerts on topics or as part of reputation
monitoring/management
• Read feeds in
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–
–
–
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an online feed reader e.g. Google Reader
desktop client e.g. FeedReader, RSS Bandit, Omea
Outlook (2007 and later)
Start pages e.g. Netvibes, My Yahoo, iGoogle,
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RSS feeds (in Omea)
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Netvibes.com
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Netvibes.com
• New dashboard feature
– type in your keywords and Netvibes automatically searches
across news, social media, videos etc.
– looks in places you might not think of
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Video & Audio
•
•
•
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Search engines’ video/audio tabs
YouTube, Vimeo.com, iTunes U
Blinkx - http://www.blinkx.com/
Truveo – http://www.truveo.com/
– country versions available
• Zuula - http://www.zuula.com/
– click on the video tab
• Browsys Finder (formerly Intelways/Crossengine)
– http://www.browsys.com/finder/
– click on the video tab
• Podcasts associated with news stories on e.g. BBC, The
Guardian, New Scientist, Nature etc.
• Odeo - http://www.odeo.com/
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Blogs and blog search tools
•
Blogs are a very easy and quick means of publishing
•
New postings are picked up within minutes - sometimes seconds – of
publication
•
RSS feeds for alerts and keeping up to date
•
Google left side menu
– Blogs
– By date and time
• Latest, Past 24 hours, Past week include large proportion of forums,
news and press releases, blog postings
•
Blog search tools
– Look for the blogroll or list of links on a known, trusted blog
– Google blogsearch http://blogsearch.google.com/
– Blogpulse http://www.blogpulse.com/
– Icerocket http://www.icerocket.com/ (also Twitter and MySpace)
– Technorati http://www.technorati.com/
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Blogs
• Many researchers and industry experts run blogs
• Some have lengthy articles, analysis and serious discussion e.g.
The Oil Drum (http://www.theoldrum.com), Energy Balance
(http://ergobalance.blogspot.com/)
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Searching Twitter and tweets
• To use Twitter’s Find People you need to be signed in to
Twitter
• Alternatively search for people or organisations using
Tweepz (http://www.tweepz.com/)
• Searching public tweets
– http://search.twitter.com/, http://www.twazzup.com/
• Backtweets.com – enter the URL of a web site and see
who has referred to it in a tweet
• Phil Bradley's weblog: Twitter Search - 20 alternative
search engines
– http://philbradley.typepad.com/phil_bradleys_weblog/2009/03/
twitter-search-20-alternative-search-engines.html
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Twitter search
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LinkedIn.com
• Check up on individuals, companies, groups
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Design your own search engine
• For
– regularly searched sites
– selected sites on a topic
– searching sites on a reading list
• Google Custom Search Engines
– http://www.google.com/cse/
– at least hundreds of sites, maybe thousands!
– can import lists of sites
• Need a Google account to set one up
• Cannot search password protected sources or sites where
you have to fill in a form to access the information
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Host it on Google
• Keep it private or make it public
• URLs are horribly long but you can create a TinyURL, Bit.ly
URL etc. to make it easier for your users
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Disappearing pages
 Search engine cache copies
– Google, Yahoo, Bing
 UK Web Archive
 http://www.webarchive.org.uk/ukwa/
 Wayback machine
– http://www.archive.org/
– from 1996 to about 1 year ago
– navigate the archived site or type in the full URL of the
document if known
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UK Web Archive of
http://www.berr.gov.uk/energy/index.html
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Wayback Machine
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Further information & keeping up to date
• Information World Review (IWR) and IWR Blog
– http://www.iwr.co.uk/, http://blog.iwr.co.uk/
• Phil Bradley’s Blog
– http://philbradley.typepad.com/
• I want to
– http://philbradley.typepad.com/i_want_to/
• Web 2.0 tools and applications: 1100+ Web2 apps listed, annotated
– http://www.philb.com/iwantto.htm
• Karen Blakeman’s Blog
– http://www.rba.co.uk/wordpress/
• Annual Online Information Exhibition, London, usually at the
beginning of December
– http://www.online-information.co.uk/
– Extensive programme of free seminars, updates and master
classes on the exhibition floor.
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