The National Smartcard
Project and the Citizen
Experience
Oliver Ferguson
Workpackage Project Manager –
Dissemination
Peterborough Direct
Monday 1 March 2004
www.nationalsmartcardproject.org.uk
www.scnf.org.uk
Agenda
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What is a Smartcard?
Smartcards and the Citizen
National Projects
The National Smartcard Project
Take-up and Marketing
Questions and discussion
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What is a Smart Card?
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A Computer
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processor
memory
communications
Interfaces
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Contact
Contactless
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Already Out There
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Proof of Age - “Citizencard”
Library Membership Tickets
Employee ID Cards
Concessionary Bus Fares
Car Park Cards
Young people cards – e.g.
Connexions
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Vision
CARAD O N
DISTRICT CO UNCIL
Workin g for Sou th East Corn wall
Citizen Card
‘One Card for All Purposes’
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Why Smart Cards?
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Political
 The e-Europe Smart Card Charter highlights the desire of the
European Commission to utilise smart card technology as a
citizen enabler
 Smart cards can greatly enhance the achievement of key eGovernment objectives - Office e-Envoy
Social
 Increasing the take up of concessionary rates for services
 Increasing the take up of welfare benefits by retaining accurate
information about eligibility
 Reducing the stigma associated with claiming benefits and
concessionary rates
Commercial
 New sources of revenue – advertising, sponsorship
 Facilitate improved tourism activities
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Smart Card Applications
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Education
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Recording attendance
Enabling cashless
catering
Leisure
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Access to facilities
Health incentives
Libraries
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Books, DVD’s, Video’s etc
Payment, photocopying
Transport
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Contactless ticketing
applications
Concessionary travel
Tourism
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Increasing tourism
activity
Payment
Discounts
Marketing
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Smart Card Applications
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Generic applications
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Gaining access
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Recording an entitlement
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Citizens
Employees
Updated immediately
Tokens
Paying for products or services
Authentication – once only - the killer application?
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Multi-Application Smartcards
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One card – many applications
Dual chip allowing contact and contactless
applications
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Transport (contactless)
E-Purse (Contact)
Authentication (both?)
Individual applications (both)
Interoperable across districts, regions and…
countries
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Advantages for Citizens
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Wallet space
Convenience
Confidentiality
Security
Faster transport applications
Discounts
Authentication
Faster Transactions
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National Smartcard Project
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Creation of framework proposal
Agreed to develop 11 work packages
Lead organisation for each work package identified
First draft proposal submitted to ODPM in June 2002,
final draft submitted October 2002
Overall funding approx £4.1m approved March 2003
Project commenced April 2003 – to complete by March
2004
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Objective
The National Smartcard Project is intended to
bring together the knowledge and expertise
of a number of local authorities and Central
Government departments, including
Pathfinders authorities, to provide a
framework and foundation that will drive
ongoing development within the Smartcard
market
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Work Packages
Work Package 1
Work Package 10
Project Management
Communication & Dissemination
Bracknell Forest Borough Council
Doncaster MBC
Work Package 2
Work Package 3
Business Case
Standards
Southampton City Council
London Connects
Business model to include
social, political, financial and
commercial considerations
Technical standards,
accreditation, specifications
for card schemes
Work Package 7
Delivery across Regions
Bolton MBC
Interoperability of different
card schemes across regions
Links to Central Gov’t
Procurement
Work Package 8
Legal & Data Privacy
LB Newham
Detailed advice and guidance
on legal and data protection
issues
Identification of Government
initiatives, pilots using the
DfES Connexions Card
Work Package 9
Smartcard Starter Pack
Cornwall CC
Complete smartcard starter
pack
Commercial Applications
Southampton City Council
DfES
NERSC
Procurement advice and best
practice guidance manual
Work Package 6
Work Package 5
Work Package 4
Card demonstrators including
the use of commercial
applications
Work Package 11
Marketing & Take up
Chester City Council
Marketable solutions package
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Project output
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A Smartcard Starter Pack which will be located on-line at
www.scnf.org.uk
An interactive on-line questions and answers approach
A number of pilot sites rolling out NSCP Smartcards by
31st March 2004
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Working with Mid Suffolk District Council and Chester City
Council as New Starters.
Recommended Smartcard standards and ‘road map’
Card management software
E.Europe major launch event with CD in May 2004
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Search
Smart Card Project
If you want to introduce a Smart
Card scheme this step by step
guide will ensure you get it
right
Frequently asked questions
A database of key questions
and answers to support the
development, introduction and
management of Smart Cards
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Project take-up
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Deliverables map at www.scnf.org.uk
Opportunity for authorities to register an interest
Presentations being made to LGOL Partnerships
‘Smart Solutions’ Newsletters (three issued so
far)
Research and mapping being conducted on
behalf of NSCP
Reference group meetings
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Getting involved
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Please complete the questionnaire in your pack
Come along to the reference group meetings
Sign up on the web site
Add your name to the newsletter list
Talk to us!
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More information:
Oliver Ferguson – NSCP Dissemination
Project Manager
oliver.ferguson@doncaster.gov.uk
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National Smartcard
Project - Questions
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