HELP FOR HEREOS 2013 Help for Hereos Fundraising Plan 2013 Executive summary The last 6 years, since help for heroes began, have been an exciting time of positive change for us as an organisation. We have pushed forwards and created a charity that is well known and respected throughout the UK. We have expanded massively with the additions of our new recovery centres in the south of the country, and the addition for 6 new staff members. 2013 is set to be another year of exciting expansion and positive change for Help for Heroes. During the year we are aiming to reach £100 million in order to build our new state of the art recovery centre in Cattrick. This is the most optimistic we have ever been, however last year alone we raised over £87 million pounds. Each year we are progressing and this year and target is huge for a brilliant new cause. The centre will be our 3rd main centre within the UK and will be our only centre in the North of England. We are hoping the addition of this centre will enable us to reach hundreds more wounded soldiers and help them and their families to recovery. We have events planned through H4H, but also as a charity we see so many individuals doing fantastic things to support our wounded service men and woman and we hope that these continue into 2013. We are hoping that our new planned giving schemes will this year again increase our total fundraising. The scheme will enable people to give one hour of their wages to H4H so the scheme is done based on how much money you earn. We believe this is a fantastic new way to generate extra money alongside our existing and successful methods of the past. We are hoping that again this year will be a recording breaking year for H4H with new and existing donors and partnerships being created. IT has been an overwhelming six years with an incredible amount of success and this year’s plan hope to accelerate and improve our work, to help more wounded heroes and their families. 1 HELP FOR HEREOS 2013 Background Help for Heroes was launched in October 2007 out of a desire to help members of the Armed Forces who have been injured in the course of serving their country. It was borne out of an immense respect and awe for the courage, humour and professionalism of the men and women of the Armed Forces who put their lives in danger, on a regular basis, on our behalf. What was started by a small group of friends with a desire to help, quickly ignited support across the entire country. Within weeks, celebrities, politicians, sportsmen and women, and people in all walks of life were wearing wristbands to demonstrate their support for the injured, embarking on fundraising events and making donations. (Samuel, 2011) As a result of this cascade of support, Help for Heroes has raised, on average, over £1 million per month to help our wounded. The majority of the money raised has been designated to build much needed rehabilitation facilities. Much of the money raised comes from events initiated not by the Help for Heroes team itself but from people across the country who, spurred on by the desire to help, have undertaken fundraising events. The events have ranged from the large to the small. But every event continues to raise money that goes to support the wounded and every event makes another statement to servicemen and women that they are appreciated and that we care. Goal Structure Objectives. Help for Hero’s is a relatively new charity only launched in 2007. After successfully raising money for development centres or wounded soldiers and their families, this year we a starting to raise money for a whole new project. During this project we aim to raise over £100 million pounds for the brand new state of the art facility for our countries true heroes. We aim to create a standalone facility on Catterick base. This facility will offer initial treatment and accommodation for wounded soldiers upon return from duty. It will enable them to live and recover in a friendly and safe environment surrounded by professional staff. 2 HELP FOR HEREOS 2013 The centre will be able to house the relatives of the families in order to make their transition back to normal life as smooth as possible. At the head of the campaign will be the original founders of the organisation; however the main port of call for all inquiries will be Tony Eaton, the head of the north east branch of H4H. Tony will be the head of fundraising and will use his small team of 4 employees to accomplish our goal. Volunteers for the events will be found within the army community from the local base and their families but also volunteers from outside the military life may get involved via our website to give their time to specific events. Responsibility for the Campaign At H4H this are seven full time job titles who are responsible for different parts of our ongoing campaign. .Campaign Manager. This person oversees all aspects of the campaign including day-to-day operations, the hiring of management staff, the coordination and implementation of fundraising operations and ongoing coordination with the candidates. There responsibility also includes creating and managing the campaign budget. Finance Director/Fundraiser. The finance director is responsible for raising the money that will allow the campaign to accomplish its goals. The finance director works closely with the candidate, campaign manager and a finance committee to meet the financial goals of the campaign. They are in charge of keeping the candidate on track with fundraising, preparing for and staffing call time, and overseeing all fundraising events. Communications Director. The communications director is in charge of all of the campaign’s interactions with the media. They build relationships with the press, communicate with the media as the key spokesperson, set up interviews and identify media opportunities for the campaign. They may help write and develop campaign literature, draft speeches for the candidate and create copy for the campaign web site. 3 HELP FOR HEREOS 2013 Volunteer Coordinator. The volunteer coordinator works closely with the Field Director to identify, recruit and manage volunteers to help with various campaign activities. They help coordinate the work the volunteers, utilize their skills and talents well and provide motivation. Scheduler. The scheduler is responsible to accepting and acting on all invitations, seeking out potential events and putting together the candidate’s schedule. The scheduler makes sure that the candidate is briefed about each of the events and is given proper directions, contact information, and collects briefing information from the other team members on each event. Donor Development. This person is responsible for the development of a reliable donor base. This initiated the first contact with the donors and also deal with them once the process has begun to make sure the process runs smoothly for both parties. Office Manager. The Office manager is responsible for maintaining the campaign headquarters and coordinating the administrative aspects of the campaign. They may need to manage staff, infrastructure, supplies, and a myriad of other details. Organizational Structure At H4H the campaign manager is in overall charge and all other departments report to them. All volunteers stay in contact with the head of volunteer coordination. Due to the fact that Help for Heroes is a relatively new charity with a small employee base there isn’t a complicated organisational structure. Sources of Volunteers Volunteering will be advertised on the H4H website and all the necessary forms will be there to download straight to your own computer or fill out online. Necessary Pre-campaign Activities 4 HELP FOR HEREOS 2013 Standards of giving chart. An important part of major gift fundraising is the identification of those who are capable of making larger gifts to the station and who are either prepared to do so or can be made ready through increased cultivation. There are several approaches to this, and all can be used in a major giving program. They include identifying donatives behaviour on the station's membership file, conducting information on prospects from peers, using publicly available databases, and external prospect screening by an outside firm. The chart that H4H has built and altered over the last seven years can be found in table one of the appendix. Prospect Identification. Potential donors for help for Heroes have been identified on three different levels. We have the highest level who will donate over 100,000 pounds. At H4H our potential large corporation donors have been identified as the level one donors. This companies include: The Co-operative Association Topps Tiles Vauxhall Deloitte Interserve Innovative Consultancy The Sun Newspaper We have also have identified several personal donors who may be interested in donating at the second level. This level is for people who want to donate from 10,000 to 100,000 pounds. The persona donors are people who have connections with help for heroes already or people who want to run events for us throughout the next year. The indentified donors at level two are: 5 HELP FOR HEREOS 2013 Jeremy Clarkson John Terry Ross Kemp Simon Cowell Lorraine Kelly Frankie Sandwell Sir Ian Botham David Bailey James Blunt David Beckham Ken Hames Tom Hardy Sir Alan Sugar Lord Richard Kent Potential donors at the third level would be anyone who raising below 10,000 pounds. These donors are just as important to help for heroes as the large donations. In the past these donations have come from individuals in the community running events from bake sales, to sponsored silences or school charity weeks. Case Statement. Help for Heroes is a vehicle through which the public can express their gratitude and respect for members of the Armed Forces who risk everything on our behalf. Through your support we have been able to commit, or otherwise designate, over £12 million to support the wounded. However, long-term injuries need long-term solutions. Going forward, Help for Heroes aims to supplement the available facilities and care so that those in rehabilitation get the very best facilities and treatment in order to recover from their injuries and rebuild their careers. We believe that a new centre based on Cattrick camp will enable Help for Heroes to reach and help more injured and wounded soldiers and their families. The Cattrick centre will be state or the art and will help those whose rehabilitation will take longer or be more complicated, enabling us to free up more spaces in the Colchester Plymouth and Tidwell centres meaning we can reach more soldiers overall. Helping to aid and speed up the recovery process for our heroes and their families. 6 HELP FOR HEREOS 2013 Recruitment of Volunteers. Volunteering with Help for Heroes is a hugely enjoyable and rewarding experience. Our volunteers are very important to us – providing that personal link and support to the public in their fundraising efforts. They are such an important part of our success and by ‘doing your bit’ through volunteering, you really can make a difference. We are aiming to get volunteers firstly from within the services community itself. We will appeal to family and friends of servicemen and women across the country; Asking them to volunteer for one off events or to volunteer their time on a weekly or monthly basis. We will then look to ex service men and women who have retired and may have more time available on their hands. We also look for volunteers at our promotional events and our fundraising events throughout the year across the UK. Finally we will appeal for volunteers on our website where applicants can get in contact with the head of their area and offer their time. Orientation of Volunteers. Volunteers will be orientated by their area manager. They will attend 3 evening sessions where all their responsibilities will be explained to them. Volunteers for special events such as (H4H bike ride) will attend a day of training the month before the event. Method of Solicitation Operational Timetable. A year for help the Heroes is a massive amount of time and can raise enough money to help hundreds of wounded soldiers and their families. For the full plan see table 2 in the appendix. Campaign Publications. Our communications director will be in charge or producing press releases at certain times of the year. The first will be during January when Help for Heroes will announce their yearly plan. Then throughout the year the press will be contacted for several major events and finally in December a press release will be issued to update people on how successful H4H has been through 2013. The communications director will also produce advertisement posters for shops and business’s to put up for events in their area. 7 HELP FOR HEREOS 2013 Comprehensive Development Program Major Gifts - Individuals. These are the people indentified in the potential donor section. They are those Help for Heroes have identified at level two donors. Help for heroes has decided that anything over £10,000 is counted as a major donations. Major Gifts - Corporations. Help for heroes identified possible donors on three levels the top level are the corporations who have been identified to give major gifts. To qualify as a Major Gift in the corporation section the gift must be £100,000 or above. Alumni . Alumni is generally for college use only however we have a similar program within H4H. Help for heroes will appeal to people who have been in the army for money as they have a special bond with the charity, many will have seen firsthand what the dangers of war can do to friends or even family. Cash. Donations by check or credit card to the Help for Heroes may be sent directly to the Dowton office or directly via our website. Many people prefer this method and it is Quick and easy. Property other than cash. Donating securities, automobiles, and similar properties can often be a tax-efficient method for making a meaningful gift to H4H. Workplace giving programs. It can be arrange via the homeland revenue and H4H that deductions can be taken straight from your monthly salary. For many people this is the easiest option as they are making a continuous donation however they don’t have to remember to do anything each month. Since the introduction of these payroll deduction programs in 2010, they have raised more than one 10 thousand pounds for our development centres programs. This is a major area that we need to push forward as this could be our biggest source of income within the next 5 years. Matching gift programs. Many companies double or triple charitable donations made by their employees. This method has already been taken on by the Cooperative 8 HELP FOR HEREOS 2013 association. Each year whatever their customers and employees raise they have agreed to double. Again this could contribute to a huge percentage of our yearly total if we involve more major companies. Life- Insurance. Donors can create a bequest by putting a paragraph of instructions in their will. They can accomplish much the same result by adding H4H to their IRA or life insurance policy beneficiary form. This method means that the donors can remain un-named. This is an area H4H has not fully explored in our short life so far however this is a major avenue for us as an organisation within the next 5 years. Leaving a Legacy. We have a program whereby you will leave a specific amount of money or possessions with your Will. Leaving a legacy to charity, no matter how small or large will also be completely free from inheritance tax. Special events. You your self can hold your own fundraiser for help the heroes. Whether it is as small as a simple bake sale at the local primary school or a bike ride across Africa we will support you the whole way. This is an easy way to volunteer and to inform others within your area of our charity to hopefully spread the word of the fantastic job we do. Last year each week, we had more than 450 new fundraising events logged with Help for Heroes. Endowments Funding. An endowment fund is a fund held by a charitable organization in which the donor has imposed a restriction that prohibits some or all of the fund from being spent currently. Help for Heroes has decided that after 7 years they are going to set up an Endowment program for the new facility. All money donated cannot be used other than for the building of the new facility in Catterick. Gifts –in-kind. In-kind gifts are products or services which can help the charity other than cash. In previous years companies have been very kind in their donation to Help for Heroes in the terms of in-kind gifts. H4H has managed to receive computers and software for 9 HELP FOR HEREOS 2013 our main office in Dowton. This year help for Heroes is looking to expend the in kind gifts to equipment desperately needed in the rehabilitation centres across the country. Planned Giving. A planned gift is any major gift, made in lifetime or at death as part of a donor’s overall financial and/or estate planning. There are three types of planned gifts, first outright gifts that use appreciated assets as a substitute to cash, second, gifts that return income to the donor in return for contribution. Finally gifts that are payable upon donor’s death. Help for heroes has previously focused on the third method of planned giving and this is the one which will be again concentrated on this year. Point System. A points system would mainly be used within a sporting or events corporation. If a donor gave money then they would receive more points. In return the points could be used to receive better seats at games or in exchange for merchandise. Help for Heroes is solely a charity and will not be running a points system. Solicitation Sequence To see our full year plan please see table two of the appendix. We have many events planned as a whole organisation throughout 2013; an evening of clairvoyance in Bromsgrove. A 24-hour bricklaying competition in York. A bungee jump in a mankini. A chestwax-off in Chingford. Public Relations Help for Heroes public relations is dealt with by the campaign manager and the communications coordinator. There job is to plan, direct and coordinate activities to solicit and maintain a favourable public image or raise awareness for Help for Heroes. Acknowledgment of Contributions and Volunteer Services 2012 saw a huge increase in the number of volunteers and contributors to our charity. We raised the most amount of money yet with over £1 million being raised per month. We would like to say a special thank you to The Sun newspaper for the help the heroes’ bracelet 10 HELP FOR HEREOS 2013 campaign which brought in over £2 Million after just one year of a launch. We would also like to thank the FA for their involvement and encouragement for professional players to get involved in the fundraising efforts by donating sponsoring. However most of all we would like to acknowledge you, for your efforts. We understand that their are thousands of people who contribute and volunteer their time and money to H4H and we appreciated every last penny of it because it all make a difference no matter how big or small. Operational Timetable 2013 will again be a busy and hectic year for everyone involved with H4H especially with our new aim of raising over £100 million by December. To see our full month by month plan please see table 2 in the appendix. 11 HELP FOR HEREOS 2013 References Samuel, H.(2011) Help for heroes support for the wounded, Help for Heroes Annual Report. 4, (32-45) 12 HELP FOR HEREOS 2013 Appendix 13 HELP FOR HEREOS 2013 Table 1 Number of Pledges £ amount of Pledge Cumulative total Examples 2 £500,000 1,000,000 Life insurance 4 £250,000 2,000,000 Major gifts 6 £100,000 2,600,000 Matching gift programmes 8 £50,000 3,000,000 Workplace giving 16 £25,000 3,400,000 H4H Special Events 24 £15,000 3,760,000 In-kind Gifts 40 £10,000 4,160,000 Planned Giving 60 £5000 4,460,000 Sponsorship money 100 £3000 4,760,000 Fun run events Numerous £<3000 5,000,000 Online donors 14