1 The Salesforce AppExchange presents enterprises with a wide selection of Document Generation solutions to help optimize processes, maximize efficiency and productivity, and ultimately increase profitability. With so many applications available, choosing the right one can be a daunting task. To get the most out of your investment, it’s important to select the solution that best fits the need of your organization, industry, and employees. Being able to differentiate enterprise-grade solutions from tools suited more for smaller businesses is key in that evaluation. This guide will examine the top-rated apps in the Document Generation section of the AppExchange, and evaluate each one on how well suited they are to help solve enterprises’ problems. The evaluation is based on the following 6 categories and criteria: EVALUATION CRITERIA RED Document Level of Level of Scope of Content Enterprise- Types Integration Accessibility Use Cases Library Grade Solution 1-2 document Salesforce Salesforce Proposals No content Scored types only use only and quotes library “green” for only YELLOW 3-4 document Salesforce types 0-1 of criteria Available 2-3 more Content Scored and 1-2 other outside of use cases library “green” for integrations Salesforce related to with only 2-3 of criteria sales (invoices, documents account generated statements, through app sales presentations) GREEN 5+ document Salesforce Available Use cases Content Scored types and 3+ other outside of outside library with “green” for integrations or Salesforce of sales all marketing 4-5 of criteria customized with 1+ native (marketing, content integrations mobile app legal, customer service) 2 Based on the identified criteria, the chart below indicates each apps’ score for the individual criterion, as well as the overall enterprise-grade solution score. EnterpriseDocument Level of Level of Scope of Content Grade Types Integration Accessibility Use Cases Library Solution Conga Composer LOOP Document Services TinderBox ONE Correspond HP Relate PerForm Template VizArt Seismic seProposal Proposable Documill Dynamo Service DocMocracy S-Docs Qvidian Proposal Automation CloudPDF 3 EVALUATION PROFILES For a more in-depth view into the individual applications, the following profiles breakdown each category to provide more insight into their capabilities. Conga Composer LOOP Document Services Document Types Document Types Word, Excel, PowerPoint, HTML email, PDF Word, Excel, PowerPoint, PDF Integration Integration Salesforce Integrates with all Salesforce data, as well as other App Exchange solutions such as DocuSign, Accessibility Salesforce application that can be accessed through Firefox, Chrome, Internet Explorer, Safari, and across all mobile browsers EchoSign, Sertifi, Box for Salesforce, Amazon S3, SpringCM, Chatter, Content, FTP, SMTP Accessibility Salesforce application that can be accessed Scope of Use Cases Creates and distributes Salesforce reports, customized presentations, and documents for use cases across of the organization, including through Firefox, Chrome, Internet Explorer, Safari, as well as Drawloop Mobile for Salesforce, an iOS iPad app account plans, contracts, invoices/receipts, Scope of Use Cases mail merge letters, PDF forms, policies/ Create, build, manage and store sales and procedures, proposals, quotes, reports/charts, customer service documents including shipping documents and work orders contracts, proposals, quotes, account plans and invoices. Additionally, the application Content Library No content management library available. Documents are generated from customized templates and Salesforce data. allows you to merge various documents together into a Dynamic Document Package (DDP) and deliver them to customers. Content Library No content management library available. Documents are generated from customized templates and Salesforce data. 4 TinderBox ONE Correspond Document Types Document Types Word, Excel, PowerPoint, HTML email, PDF PDF and email Integration Integration Salesforce, Adobe EchoSign, FormStack, Salesforce and other enterprise solutions through an Open API Accessibility Accessibility Internet Explorer 8 and 9 and Chrome Salesforce application that is optimized for Web-based software that is compatible with Chrome, Firefox, Safari, Opera, and Internet Explorer and across mobile phone and tablet devices Scope of Use Cases Use Salesforce data to build customer communications, such as proposals, quotes, servicing letters, and contracts Scope of Use Cases Enables marketing, sales, and legal departments to create and track online proposals and presentations. Sales teams have access to central repository of content Content Library Access to a library of pre-approved paragraphs to inset into documents created with templates and Salesforce data. and ability to generate web-based proposals and presentations. Marketing is able to control branded proposals and other documents, while legal is able to edit and accept proposals and contracts. Content Library Content library to store sales and marketing materials that can be used to create customized presentations and documents. 5 HP Relate PerForm Document Types Document Types PDF and email PDF Integration Integration Salesforce Salesforce Accessibility Accessibility Salesforce application Salesforce application that is compatible with Internet Explorer, Safari, Firefox, Chrome, Scope of Use Cases Use Salesforce data to build customer and Opera communications, such as proposals, quotes, Scope of Use Cases servicing letters, and contracts Allows user to automatically populate their own forms or 3rd party forms with Content Library No content management library available. Salesforce data. Documents are generated from customized Content Library templates and Salesforce data. No content management library available. Documents are generated from pre-existing forms and Salesforce data. 6 Temp VizArt Seismic Document Types Document Types PDF and HTML TMS Word, Powerpoint, Excel, PDF, HTML Integration Integration Salesforce Salesforce, Microsoft Office, enterprise cloud systems such as ERP, BI warehouses, and Excel Accessibility Salesforce application Accessibility Web-based application that can be accessed Scope of Use Cases Generate customized templates for invoices, contracts, account plans, credit notes and questionnaires with Salesforce data through Internet Explorer 7-10, Firefox, Chrome, and Safari 5-6, as well as tablet applications for iOS and Windows Scope of Use Cases Content Library No content management library available. Documents are generated from customized templates and Salesforce data. Create, build, and manage custom presentations, collateral and contracts for every sales scenario. Sales has access to a central repository of all approved marketing materials. Marketing is able to keep content up-to-date and track what is being used, while compliance can ensure that all content is in line with regulations. Content Library Cloud-based library of all brand collateral and business material that is backed by a live-data feed and can be accessed to create customized and personalized content 7 seProposal Proposable Document Types Document Types PDF Media-rich electronic proposals Integration Integration CRM systems such as Salesforce, SugarCRM, Salesforce Microsoft, SalesLogicx, Zoho CRM and NetSuite, as well as custom integrations into Accessibility a company’s existing systems and databases A web-based application that runs best on Accessibility of Internet Explorer Firefox, Chrome, and the most current version Application within third party CRM environments or company’s systems Scope of Use Cases and databases Generate customized templates for invoices, Scope of Use Cases questionnaires with Salesforce data contracts, account plans, credit notes and From a library of text, images, case studies, and articles, pull content into proposals and quotes to create personalized documents and send to prospects and customers Content Library Library that allows you to save and manage the sales pieces you create to use in future documents Content Management Library of content with text, images, case studies, and articles 8 Documill Dynamo Services DocMocracy Document Types Document Types Word, Excel, PowerPoint, HTML email, PDF Word, Excel, PowerPoint, and Google Docs Integration Integration Salesforce and Microsoft Office for editing Salesforce and Microsoft Office for editing capabilities capabilities Accessibility Accessibility Salesforce application Salesforce application Scope of Use Cases Scope of Use Cases Generate custom-tailored sales documents Create communication templates, invoices, such as quotes, policies, statements, invoices, pipeline reports, and contracts within and confirmation letters Salesforce Content Library Content Library Access to a library of documents that can be No content management library available. appended to the documents being created Documents are generated from MS Office and Google Docs integration and Salesforce data. 9 S-Docs Qvidian Document Types Document Types Word, Excel, PDF, HTML Word, PowerPoint, Excel, PDF, HTML Integration Integration Salesforce and MS Office and Google Docs for Salesforce editing, as well as other external systems such as e-signature solutions Accessibility Salesforce application Accessibility Salesforce application Scope of Use Cases Scope of Use Cases presentations Proposals, RFP responses, and personalized Create invoices, quotes, product tear sheets, claim forms, newsletters, account statement, personalized invitations, contracts, welcome letters, and proposals Content Library Content library with sales presentations and documents to create customized and personalized client documents Content Library No content management library available. Documents are generated from customized templates and Salesforce data. 10 Cloud PDF Document Types PDF Integration Salesforce Accessibility Salesforce application that is compatible with Windows, Mac, Internet Explorer, and Firefox Scope of Use Cases Business forms, sales proposals, agreements, project documents, and form letters Content Library No content management library available. Documents are generated from customized templates and Salesforce data. 11