TEAM BUILDING AND LEADERSHIP TRUST TEAM BUILDING AND LEADERSHIP TRUST Team Focus The focus on teams in an organization is both important and recommended for successful output. There are many variables when dealing with a team that can be both beneficial as well as a hindrance if the teams do not have a strong leader. Effective leadership requires strong authentic leadership qualities. There are several renditions of Team Leadership models. Hill’s Model for Team Leadership requires the leader to “monitor the team…take whatever action necessary to ensure team effectiveness” (Northouse, 2013). McGrath’s Critical Leadership Functions stipulated that “two dimensions of leadership behavior: monitoring versus taking action and internal group issues versus external group issues” (Northouse, 2013). TEAM BUILDING AND LEADERSHIP TRUST Leadership Effectiveness The differences in a team impact the effectiveness of the team. A leaders has the responsibility to impact both the behavior of the team as a whole as well as instruct the team in a manner that they a learning unit. The team’s performance will have a direct correlation back to the effectiveness of the leader. This performance will be built upon the leaders ability to play a mediator role within the team and if the team has built a trusting group unit together. The leader should have a close pulse on the team’s interactions, what their strengths and weaknesses are and ability to distribute work appropriately for successful output. An effective leader will recognize quickly if there are problems within the team and make recommendations to remediate these issues. This falls within the second set of internal leadership items, “coaching team members in interpersonal skills, collaborating, managing conflict and power issues, building commitment, satisfying individual member needs (trusting, supporting, advocating), [and] TEAM BUILDING AND LEADERSHIP TRUST modeling ethical and principled practices” (Northouse, 2013). When monitoring all of these items it is important for the leader to rapidly intervene and make the appropriate recommendations. Leadership Diagnostics At times it may be difficult for a leader to diagnose and determine if they should intervene within the team. Additionally a decision must be made as to whether the leader should intervene from an internal or external perspective. The items described above are internal relational actions, the external actions involve, “networking and forming alliances…, advocating and representing team to environment, negotiating ….support, buffering…., assessing environment… [and] sharing information” (Northouse, 2013). TEAM BUILDING AND LEADERSHIP TRUST The United States, Office of Personnel Management describes the concept of Team Leadership as “[a]n employee who facilitates his/her team’s process by working collaboratively with the team to ensure that they complete their tasks effectively and efficiently, by maintaining good working relationships, and by coordinating with the manager and others on goals, priorities, team needs, and achievements” (US Office of Personnel Management). The site went further to describe training items that fall within this definition, these were very similar to what the text book outlined but the one that stood out on both was the focus on coaching and counseling. I see this as an important focus because if conflict is left to fester could derail a team quicker than any other issue as the entire teams focus could be on the conflict instead of the task. Dealing with Conflict The conflict a team could encounter closely relates to the importance of trust. A leader should not only build trust with TEAM BUILDING AND LEADERSHIP TRUST the team for themselves but it should foster a trusting environment for the team members as well. Leaders can perform team building exercises, these exercises should be “planned and carried out strategically” (Unknown). As stated above the important factor even in team building exercises is to “first identify the issues their group is facing” (Unknown). So as stated by Zaccaro et al., motivational inspiration “helps team become cohesive and capable by setting high performance standards and helping team to achieve them” (Northouse, 2013). TEAM BUILDING AND LEADERSHIP TRUST WORKS CITED Northouse, P. G. (2013). Leadership Theory and Practice Sixth Edition. In P. G. Northouse, Leadership (pp. 43-121). Thousands Oaks: SAGE Publications Inc. Unknown. (n.d.). Team-Building Exercises Planning Activities That Actually Work. Retrieved April 27, 2014, from Mind Tools: http://www.mindtools.com/pages/article/newTMM_52.htm US Office of Personnel Management. (n.d.). Performance Management Reference Materials. Retrieved April 27, 2014, from Office of Personnel Management Main: http://www.opm.gov/policy-dataoversight/performance-management/reference-materials/historical/team-leadership-in-the-newworkplace/ http://www.slideshare.net/compassroseconsulting/leadership-team-building-essential-skills 2 https://www.uvm.edu/extension/community/buildingcapacity/?Page=teamleadership.html http://leadershiptheories.blogspot.com/2010/02/team-leadership.html 4 http://www.leadershippulse.com/ 5 http://transform-coaching.com/services/coaching-services/team-coaching/ 6 http://www.business2community.com/sales-management/the-prmcrm-balance-how-to-handle-leadmanagement-0293405 7 http://www.managingamericans.com/BlogFeed/Communication-Skills/Building-Trust-with-Co-Workers.htm 3