Web Ads &
Advertising
Presented By
Irma Zavaleta
385E Information Architecture
Fall 2004
What is Web Advertising?
Web advertising is the action of promoting your
website using online advertising tools,
techniques and methods proven to get the
results you are looking for.
It is used simultaneously as online advertising.
Online advertising is basically the action
of actively promoting your new
business.
“The signposting should give a concise and
accurate idea of what they can expect to find when
they get there with that precious click. What
happens after that, is another matter. “
-Zsolt Kerekes, is the editor of STORAGEsearch
Definition: Ads-On-Q (viewed 9/25/04). http://www.quiconnex.com/channel/item/5742
Statement: Kerekes, Z., (viewed 9/25/04) Web Advertising as Signposts.” Marketing Views. http://www.marketingviews.com/webadsassignposts.html
Advertisement: Marilyn Monroe Discovers The World's Most Glamorous Make-up...From The Westmores of Hollywood. 1952: Westmore Hollywood Cosmetics: Tru-Glo Liquid
make-up; Life Magazine
Web Advertising Principles
• Keep ads for outside companies on the
periphery of the page
• Keep ads as small and discreet as
possible relative to your core
homepage content
• If you place ads outside the standard
banner area at the top of the page,
label them as advertising so that users
don’t confuse them with your site’s
content
• Avoid using ad conventions to
showcase regular features of the site
Nielsen, J. and Tahir, M. (2002) Homepage Usability: 50 websites deconstructed. p. 29
Advertisement: "Honeymoon dreams came true...on our White Empress cruise to Europe." 1951: Canadian Pacific: Time
What Type of
Web Advertisements Are There?
• Banners
– (static, animated and interactive)
• Interstitial
– (pop ups and similar pages that
interrupt the user)
• Rich Media
– (Advanced technology, incorporating
video, audio, animation and photographs)
• Sponsorships, events and corporate
sites
• Opt-ins
– (forms, newsletters push technologies)
• Viral marketing and email campaigns
• Spam, malware and cookies
Barnet, N. (viewed 9/25/04). Web Advertising: An Overview. www.int-evry.fr/lfh/ressources/ads/webad/webad.PPT
Advertisement:: The air is yours... use it to hurry home to your family. 1949: United Aircraft Corporation. Collier's
A Tidbit on Pop-Ups
• Pop-ups are the single biggest annoyance on the Internet
– Yet pop-up advertising is growing faster than any other form of online advertising.
``Any survey we've seen shows that users dislike pop-ups more than almost any
other ad format,'' said David Hallerman, senior analyst at marketing-research firm
eMarketer. ``[But] we see online advertising growing 25% this year, and [ad ware]
surpassing it by 10%.'‘
Top sites for pop-up/pop-under ads for May 2004
Top pop-up/pop-under advertisers for May 2004
CNN
LowerMyBills.com
ESPN.com
Netflix
MSN
Yahoo!
Apollo Group
Orbitz
The Weather Channel
Excite
The New York Times
InterActiveCorp
American Express Company
Classmates
Travelzoo.com
MSNBC
Cendant Corporation
CBS SportsLine
Classmates Online
NOTE: All online advertising data exclude house ads, which are advertisements run on an advertiser's own Web property.
Source: Nielsen/NetRatings AdRelevance
Oser, K. (6/28/04) “Mayhem to be found with pop-ups.” Advertising Age: Vol. 75 Issue 26, p51
How Do Advertisers Pay For It?
•
Rates are quoted in cost per thousand
(CPM), meaning the cost for every thousand
times the ad is served;
– Each time an impression (someone sees the
ad on a site) is said to have occurred.
•
Type of Ads Buys
–
–
–
–
Run-of-Site
Specific Pages
Keyword Searches
Targeted Users
Tauber, D. and Kienan, B. Webmastering For Dummies. 2nd Ed. P. 308, 311-312
Advertisement: Mrs. America goes Greyhound! 1954: Greyhound: Saturday Evening Post
Ad Buys: Understanding Them
• Pay-For-Placement (PFP)
– As long as you bid the top two or three positions, you are
guaranteed to be displayed in the top of the results for
the search engine and its partners
• Pay-For-Inclusion (PFI)
– A search engine includes your website pages in its index
in exchange for payment, generally six months to one
year. This does not mean your page will appear in the
top position
• Google Adwords
– Keywords you pick for your site are matched against
those products or services people have expressed an
active desire to get information on
Thurow, S. (2003) Search Engine Visibility. P. 159
Stone, B. (2003) Blogging: Genius Strategies For Instant Web Content. P. 196 (for Google Adwords)
The Battle For Space
• Paid search results are the hottest
business on the Web, so it's little
surprise the two titans of search are
colliding
– Google's revenues were $390 million in the first
quarter, up 118% from a year ago
– Yahoo moved into the business forcefully when it
acquired a paid search company called Overture
last year
• The hottest spots include the home
pages of the Big Three: Yahoo, MSN,
American Online
– Marketers generally buy the home-page ad for 24hour periods
– Space on these sites they may have to be booked
up to a year in advance
Woolley, Scott. (6/7/04) “No More Nice Guys.” Forbes: Vol. 173 Issue 12, p62
A New Form Of Web Advertising: Adware
• Adware is an advertising supported software that is
available for free and in exchange displays
advertising banners within the software interface
– Instead of you having to pay for the software, the company creates
revenue by selling advertising space in the software product
– Adware will usually install additional third party components on your
system and may exchange statistical data with a remote location
over the internet
– Usually, taking advantage of these free products involves providing
some information about yourself that is used to target content and
measuring effectiveness on behalf of paying advertisers
Definition found athttp://www.webattack.com/Adwarepop.html
Elgin, B. (6/28/04) “Guess What -- You Asked For Those Pop-Up Ads.” Business Week: Issue 3889, p94
Adware: The Controversy
So, what’s the big deal?
•
Proponents argue that by monitoring a user's Web
surfing, the technology can serve up ads that are
relevant and timely
–
•
Both houses of Congress are considering antispyware legislation. They may draw guidelines for
appropriate adware practices as well
–
–
•
They pooh-pooh fears that adware invades privacy,
saying they keep no records or profiles of customers
on their computers
The state of Utah passed a tough law in March that
would ban spyware outright, along with most forms of
adware
Several companies, from Hertz and Wells Fargo to
L.L. Bean, angered by pop-ups from competitors
appearing on their Web sites, are suing the adware
vendors and, in some cases, the advertisers
themselves
Several studies show that between 60% and 90%
of people with adware on their machines aren't
sure how it got there or are confused about what it
does
Mullaney, T. (6/28/04)“Claria: The Napster of Pop-Up Advertising?” Business Week; Issue 3889, p96
Advertisement: For Men Only "The Chicago Executive." 1954: United Air Lines
So How Does This Stuff Get In Your
Computer In The First Place?
• You give it permission to install
itself;
• You visit a web site to get a new
utility you've seen favorably
reviewed, download and install it
• You're just Googling around for
information and find your way to
an odd web site that wants to
show you something interesting,
but requires permission to run
Advertisement: Fada: Television of Tomorrow Today! 1948: Fada Radio & Electric Co., Inc.: New York Weekly Telegram
The Effects of Phising and Spoofing
on Web Advertising
•
“Phishing” and “spoofing” occur when scammers
dupe Web users into divulging account and other
personal information by pretending to represent
known brands
•
How can a marketer deal with phishy e-mail and
spoofing scamsters?
– adopt technology that certifies legitimate mail
– incorporate toolbars that warn users that they may be
entering shady parts of the Internet
• Auction site eBay (EBAY) has one that stays green when
users are on eBay, goes gray when they leave the site,
and sends out a pop-up message when they stumble
onto a known spoof site
– use software that can help companies react when
targeted by tainted mail, blunting the damage to
customers.
– Check with your Internet service providers
• Some are developing so-called "black lists" that block email from known spammers. In the future, these could be
turned into "white lists," so that only e-mail that has been
verified from legitimate sources makes it through
Stone, A. (6/22/04) “Tangled in the Phishing Lines.” Business Week Online: pN.PAG, 00p
Advertisement: $15 A DAY REVENUE!--Rail Officials Were Gleeful. 1945: Milwaukee Road; Freight Service: Des Moines Register
The Problems With Phising and Spoofing
on Web Advertisers
– The problem with implementing
many of today's available security
solutions:
• slower online communication
• more expensive for the advertiser
• more cumbersome for users
– Marketers should never ask for
personal information nor link to a
page that asks for personal data
– For now, the best defense for
marketers is strong and consistent
branding, so customers can tell
the difference between a real email and a phishing attack
Stone, A. (6/22/04) “Tangled in the Phishing Lines.” Business Week Online: pN.PAG, 00p
Advertisement: "and...I promise to keep that schoolgirl complexion.“ 1927: Palmolive Company. Good Housekeeping
What Can I Do To Protect
Myself From Phishing?
•
•
•
•
•
•
•
Don't trust e-mail headers, which can be forged easily
Avoid filling out forms in e-mail messages. You can't know with certainty where
the data will be sent and the information can make several stops on the way to
the recipient
Try not to click on links in an e-mail message from a company. Too many scam
artists are making forgeries of company's sites that look like the real thing
If you go to a link offered in an unsolicited e-mail, check to see if there is an 's'
after the http in the address and a lock at the bottom of the screen. Both are
indicators that the site is secure
If you want to do business online, don't click on an e-mail link. Go to the
company's Web site yourself and fill out information there
Review credit card and bank account statements as soon as you receive them to
determine whether there are any unauthorized charges. If your statement is late
by more than a couple of days, call your credit card company or bank to confirm
your billing address and account balances
Use anti-virus software and keep it up to date
Legon, J. (1/26/04) 'Phishing' scams reel in your identity: Feds pursue culprits, warn consumers. CNN. Posted: 11:21 PM EST (0421 GMT)
Federal Trade Commission Consumer Alert. (6/2/04) “How Not To Get Hooked By A Phishing Scam.”
http://www.ftc.gov/bcp/conline/pubs/alerts/phishingalrt.htm
Why Are Phishers Rarely Caught?
• The fraud can be perpetrated very quickly, and afterward, the perpetrator
can "vanish" into cyberspace
• The phony websites typically migrate from one server to another very
rapidly -- in an effort to stay a step ahead of ISPs and law enforcement
• The average phishing web site is online for only about 54 hours,
according to June data from the APWG. Some sites, however, have
been able to remain online for more than two weeks before being shut
down or abandoned
• Existing federal laws do criminalize phishing -- but mainly after the
damage is done, when a consumer has already been defrauded as a
result of the phishing. Those measures include the laws against wire
fraud, identity theft, credit card fraud, computer fraud, and a number of
trade laws -- and may even encompass the new federal CAN SPAM Act
• Many phishers appear to send their e-mails from overseas, and it may
be difficult to prosecute persons who reside offshore
Ramasastry, A. (8/16/04) “Ramasastry: Hooking phishermen” CNN.com: Posted: 4:09 PM EDT (2009 GMT)
After All This,
Do You Still Want To Get In The Business?
It is an industry that is exponentially
growing:
• U.S. advertisers this year will spend a
record $9.1 billion on online advertising,
according to a new report from
eMarketer
• Online's share of U.S. media spending
this year will reach a record 3.4%
• By 2007, U.S. online spending as a
percent of media advertising total is
projected at $16.0 billion
Editorial. (8/16/04) “Web worth more than mere 3.4%” Advertising Age: Vol. 75 Issue 33, p13, 1/5p
Oser, K. (8/16/04) “Net players say marketers still give Web short shrift.” Advertising Age: Vol. 75 Issue 33, p8
Advertisement: Does Your Husband Look Younger Than You Do? 1951: Dorothy Gray Salon: New York Herald Tribune
Why is there such growth in
Web Advertisement?
While web advertising
is important, other
investments by
marketers, like a
company's own Web
site, are often more
critical to making strong
connections with
consumers
• 75% of the U.S. population
now has Internet access at
home, according to
NetRatings
• 29% of U.S. homes have a
broadband connection,
says eMarketer
Editorial. (8/16/04) “Web worth more than mere 3.4%.” Advertising Age; Vol. 75 Issue 33, p13, 1/5p
Advertisement: A World of Pleasure Follows you with an Arvin Car Radio. 1933: Arvin Radio. Saturday Evening Post
About The Advertisements
The Ad*Access Project, funded by the Duke Endowment "Library 2000" Fund,
presents images and database information for over 7,000 advertisements
printed in U.S. and Canadian newspapers and magazines between 1911 and
1955. Please visit Duke University’s John W. Hartman Center for this and other
projects, at http://scriptorium.lib.duke.edu/hartman/
•
•
•
•
•
•
•
•
•
•
Marilyn Monroe Discovers The World's Most Glamorous Make-up...From The Westmores of Hollywood.
1952: Westmore Hollywood Cosmetics: Tru-Glo Liquid make-up; Life Magazine
Does Your Husband Look Younger Than You Do? 1951: Dorothy Gray Salon: New York Herald Tribune
A World of Pleasure Follows you with an Arvin Car Radio. 1933: Arvin Radio. Saturday Evening Post
Fada: Television of Tomorrow Today! 1948: Fada Radio & Electric Co., Inc.: New York Weekly Telegram
"Honeymoon dreams came true...on our White Empress cruise to Europe." 1951: Canadian Pacific:
Time
$15 A DAY REVENUE!--Rail Officials Were Gleeful. 1945: Milwaukee Road; Freight Service: Des
Moines Register
Mrs. America goes Greyhound! 1954: Greyhound: Saturday Evening Post
For Men Only "The Chicago Executive." 1954: United Air Lines
The air is yours... use it to hurry home to your family. 1949: United Aircraft Corporation. Collier's
"and...I promise to keep that schoolgirl complexion.“ 1927: Palmolive Company. Good Housekeeping
References
Ads-On-Q (viewed 9/25/04) http://www.quiconnex.com/channel/item/5742
Barnet, N. (viewed 9/25/04). Web Advertising: An Overview. www.int-evry.fr/lfh/ressources/ads/webad/webad.PPT
Editorial. (8/16/04) “Web worth more than mere 3.4%.” Advertising Age; Vol. 75 Issue 33, p13
Elgin, B. (6/28/04) “Guess What -- You Asked For Those Pop-Up Ads. Business Week; Issue 3889, p94
Federal Trade Commission Consumer Alert. (6/2/04) “How Not To Get Hooked By A Phishing Scam.”
http://www.ftc.gov/bcp/conline/pubs/alerts/phishingalrt.htm
Legon, J. (1/26/04). 'Phishing' scams reel in your identity: Feds pursue culprits, warn consumers.” CNN.com: Posted: 11:21
PM EST (0421 GMT)
Kerekes, Z. (viewed 9/25/04). “Web Advertising as Signposts.” Marketing Views:
http://www.marketingviews.com/webadsassignposts.html.
Mullaney, T. (6/28/04)“Claria: The Napster of Pop-Up Advertising?” Business Week; Issue 3889, p96
Nielsen, J. and Tahir, M. (2002) Homepage Usability: 50 websites deconstructed. p. 29.
Oser, K. (6/28/04). “Money, mayhem to be found with pop-ups.” Advertising Age, Vol. 75 Issue 26, p51
Oser, K. (8/16/04) “Net players say marketers still give Web short shrift.” Advertising Age; Vol. 75 Issue 33, p8
Ramasastry, A. (8/16/04). “Ramasastry: Hooking phishermen.” CNN.com: Posted: 4:09 PM EDT (2009 GMT)
Snapfiles.com (viewed 9/25/04) Adware Definition found at http://www.webattack.com/Adwarepop.html
Stone, A. (6/22/04). “Tangled in the Phishing Lines.” Business Week Online; pN.PAG, 00p
Stone, B. Blogging: Genius Strategies For Instant Web Content. (2003). P. 196
Tauber, D. and Kienan, B. (2001). Webmastering For Dummies. (2nd Ed.)
Thurow, S. (2003) Search Engine Visibility. P. 159
Woolley, S. (6/7/04) “No More Nice Guys.” Forbes; Vol. 173 Issue 12, p62