ANAD Leadership and Management Program In Conjunction With Jacksonville State University Class 5: Fall 2008 ANAD Leadership and Management Program Mission Statement Preparing future leaders that are willing and able to develop an exceptional workforce that is ready to face the challenges of tomorrow in ever changing times ANAD Leadership and Management Program Agenda • • • • • • ANAD Participants JSU Faculty Subject Matter Review Individual Internship Briefings Group Recommendations Questions Class 5 Fall 2008 3 ANAD Leadership and Management Program Class Participants • • • • • • Richard Petty James Johnstone Frederica V. Wallace Dwayne Reaves Phyllis Crosson Joe Lackey Class 5 Fall 2008 • • • • • • Matthew West Maggie Rivers Ken Turner Lavon Stephens Angela Holloway Chris Williams 4 ANAD Leadership and Management Program Class Participants ANAD Leadership and Management Program JSU’s Team • • • • • • Mark Hearn Pat Borstoff Richard Cobb Robert Landry David Palmer Bill Scroggins Class 5 Fall 2008 • • • • • Ed Bellman Jess Godbey Dana Ingalsbe Terry Marbut Joanne Williams 6 ANAD Leadership and Management Program Curriculum Overview • • • • Business Communication Business Strategy Financial Mgt Government /Industry Partnerships • Human Resources Mgt • Leadership • Lean/Six Sigma Class 5 Fall 2008 • • • • • • • Materials Mgt Organizational Behavior Production Planning Project Mgt Safety Mgt Supply Chain Mgt Team Building 7 Business Communications •PowerPoint Training -General Guidelines -Customizing Designs •Presentation Stages - Collecting Information - Organizing Information - Presenting Information Class 5 Fall 2008 8 Business Strategy • • • • • • Role of Managers and Leaders Profitability Competences and Competitive Advantage Effectiveness Efficiency Quality Class 5 Fall 2008 9 Financial Management • Defense Working Capital Fund • Anniston Army Depot Working Capital Fund • Investments • Preferred Stock • Common Stock Class 5 Fall 2008 10 Government Industry Partnership • Type of Partnership Between Government (s) and Private Sector • Reason and Incentives for GIP’s– Cooperative Effort, not Merely Transferring Funds for Services • Characteristics for successful GIP’s – Value of Industry Leadership – Importance of Roadmaps Class 5 Fall 2008 11 Human Resources Management (HRM) • Equal Employment Opportunity (EEO) • Leaders Role in HRM – Communicate – Document – Consistency • Training and Development Class 5 Fall 2008 12 Organizational Behavior/Leadership • Managers Support and Direct Activities • Leaders Inspire and Motivate People • Identifies Clear Direction and Focus on Goals • Leads by Example • Manages Change Class 5 Fall 2008 13 Lean Manufacturing • • • • • • What is Lean Manufacturing? Principles of Lean Benefits of Lean Manufacturing Implementing Lean Barriers to Lean Lean is a Journey Class 5 Fall 2008 14 Six Sigma D M A I C • • • • • • • What is Six Sigma? What Six Sigma is Not Mini-tab ANOVA Box-plot T-test Design of Experiment Class 5 Fall 2008 15 Six- Sigma Tools • • • • • • • Pareto Charts Value Stream Mapping FMEA Fishbone Diagram Setup Reduction Mistake Proofing Control Charts Class 5 Fall 2008 16 Production Planning • • • • • • Just-in-time Introduced Benchmarking Material Requirement Planning Statistical Process Control (SPC) Layout Strategy Total Quality Management (TQM) Class 5 Fall 2008 17 Project Management • • • • • Plan Project Development Management Buy-in Schedule Communicate Class 5 Fall 2008 18 Safety Management • • • • Changing Behaviors Implement Proactive Hazard Control Process Develop Value-based Safety Culture 24/7 Everyone is Responsible for Workplace Safety • Accountability is Key to Safety Performance Class 5 Fall 2008 19 Team Building • • • • Consist of Involving Everyone Creating Cohesiveness Using Ideas of Everyone No I in Team Class 5 Fall 2008 20 Program Internships • Richard Petty – Parker Hannifin • James Johnstone - Bridgewater LLC • Frederica V. Wallace & Dwayne Reaves – StandardAero • Phyllis Crosson – Lear Corporation • Joe Lackey – General Dynamics • Matthew West – Inteva • Maggie Rivers – Federal Mogul • Ken Turner – Allison Transmission • Lavon Stephens – Tec-Masters • Angela Holloway – John Crane, Inc • Chris Williams Northrop Grumman Parker Hannifin Richard Petty Global Leader in Motion and Control Technology • • • • $12.0 Billion Sales 100 Divisions 176 Plants 62K Employees Class 5 Fall 2008 22 Parker Hannifin Richard Petty • Instrumentation Products Division –Markets (ball, needle, and check valves) • Lean Culture: Value Stream Mapping –50% Less Floor Space Required –Under 30 Day Supply of Inventory –93+% On Time Delivery –$120K Shipped Daily Class 5 Fall 2008 23 Bridgewater Interiors James Johnstone • Minority Owned Company in Eastaboga AL • Seat Supplier to Honda Plant in Lincoln AL • Joint Venture with Johnson Controls • Diverse Company Class 5 Fall 2008 24 Bridgewater Interiors James Johnstone • • • • • Just-in-time (Kanban System) Company 5-S Lean Designed Quality Designed with Poke Yokes Personal Management Style Class 5 Fall 2008 25 StandardAero Frederica V. Wallace • World’s Largest Independent Small Gas Turbine Engine and Accessory Repair and Overhaul Facility • Housed on Former Kelly Air Force Base • World’s First T-56 Interactive Electronic Technical Manuals Class 5 Fall 2008 26 StandardAero Frederica V. Wallace • T otal • E ngine • A sset • M anagement Class 5 Fall 2008 27 StandardAero Dwayne Reaves • • • • • Over 3900 Employees Worldwide $1.3 Billion Annual Sales Service Customers in over 80 Countries Supporting Aviation for over 75 Years T-56 Engine Overhaul Facility Class 5 Fall 2008 28 StandardAero Dwayne Reaves • Inspection Throughout Process • Detailed Training Development Plan for Each Technician • Project Immune Class 5 Fall 2008 29 Lear Corporation Phyllis Crosson • Lear was Founded in 1917 in Detroit as American Metal Products and Went Public as Lear Corporation in 1994. • World’s Fifth Largest Supplier • 289 Facilities, 34 Countries, 111,000 Emp. • 80 Plus Years of Automotive History Class 5 Fall 2008 30 Lear Corporation Phyllis Crosson • Built in 2004, Customer Base at Lear Montgomery: Hyundai (Sonata & Santa Fe programs) Seat Assembly • Lean Manufacturing, 6-Sigma (PokeYoke, Kanban, 5-S) Daily • Safety and Quality Audits Weekly Class 5 Fall 2008 31 General Dynamics Joe Lackey • General Dynamics Headquartered in Falls Church, Virginia, 83,000 Employees Worldwide • Four Business Segments- Aerospace, Combat Systems, Information Systems/Technology • JSMC is a Full Spectrum of Manufacturing Facility - Raw Material to Finished Product • Only Government Owned, Contractor Operated Vehicle Manufacturing Facility (GOCO) Class 5 Fall 2008 32 General Dynamics Joe Lackey • • • • • • • 369 Total Acres 4 Major Manufacturing Buildings 1.6 Million Sq. Ft. Production Space 5 Miles of Railroads with Two Spurs 2 U.S. Army Personnel 78 U.S. Government Civilian Employees 1016 GD Employees Allison Transmission Ken Turner • Manufacturer of Medium and Heavy Duty Automatic Transmissions • Founded by James A. Allison in 1915, Headquarters in Indianapolis, Indiana • Indianapolis Speedway/Indianapolis 500 was Started in 1909 by James A. Allison to Prove His Product • Produced First X-1100 Transmission in 1980 and by 1987 More Than 5000 Had Been Delivered Class 5 Fall 2008 34 Allison Transmission Ken Turner • Over 4000 Employees, Average Time of Service Is 28 Years • Committed to Quality • Quality Buy-in by Employees • Currently Working to Provide Transmission for U.S. Marines EFV Vehicle Class 5 Fall 2008 35 Federal Mogul Maggie Rivers • One of the Worlds Largest Distributors of Auto Brakes & Accessories • Customer Satisfaction • Safety • Employees • Management System Class 5 Fall 2008 36 Federal Mogul Maggie Rivers • • • • Corporate Quality Goals Inbound / Outbound Systems Automated Supply Retrieval System Class 5 Fall 2008 37 Tec-Masters Lavon Stephens “Where Technology Meets Imagination” • Information System Technology • Commercial Manufacturing Technology • Missile Defense Technology • Space Technology • Weapons System Technology Class 5 Fall 2008 38 Tec-Masters Lavon Stephens • Quality is Key to Customer Satisfaction • ISO 9001-2000 CMMI Level 2, Six Sigma • Empowerment of All Employees, and Diversity in the Workplace • E-Tutoring - Interactive Web Training • Partnerships With Military, Commercial, and Community Class 5 Fall 2008 39 John Crane, Inc Angela Holloway • Owned by Smith Group • Global Company- Recently Merged European and North America Companies • Leading Manufacturer of Mechanical Seals • Morton Grove Facility is Corporate Headquarters for All John Crane Sites Class 5 Fall 2008 40 John Crane, Inc Angela Holloway • Safety - Top Priority • Inventory Management • Purchasing – Indirect – Direct • Key Suppliers Class 5 Fall 2008 41 Northrop Grumman Chris Williams “Defining the Future” • 120,000 Employees Worldwide • Aerospace • Shipbuilding • Mission Systems • Defense Systems Support Class 5 Fall 2008 42 Northrop Grumman Chris Williams • Rotational Support Operations at Ft. Irwin • Measure Performance, Safety, Quality and Timeliness • Flow Chart Process • Cost Plus Contracts • Profits Based Upon Performance Class 5 Fall 2008 43 INTEVA Matthew West • Located in Gadsden, AL • Formerly Delphi Corp. – Became Inteva in March 2008 • 255 Employees • Molded Mercedes Cockpit Components • Processes – Plastic Molding, Foaming, Routing and Welding Class 5 Fall 2008 44 INTEVA Matthew West • <1 Day Finished Inventory • JIT to Inteva in Cottondale, Al • LEAN Team (Engineers, Supervisors and Workers) • Shainan Problem Solving (BOB and WOW) • Safety and Housekeeping Audits Daily Class 5 Fall 2008 45 JSU Observations & Recommendations • • • • Mix Curriculum/Instructors During Day Add Vehicle Mfg Tour Finance Instruction More Time/Spread Out Practical Instruction (Counseling, Conflict Resolution, Team Building, Time Mgt) • Add Specialized Computing Instruction (Excel, PowerPoint, Access, etc.) Class 5 Fall 2008 46 ANAD Observations & Recommendations • ANAD Tour – Informative and Beneficial • Include Westinghouse Scenic Overlook and New Powertrain Facility • Directors’ Briefing – GREAT! – Leadership Style Information Helpful – More of a General Overview Responsibilities Class 5 Fall 2008 47 Internships Observations & Recommendations • Beneficial and Informative • Understood How Smaller Industries do so Much with So Little • More Time to Plan for Travel • Itinerary before Arriving at Internship • Encourage Companies to Have a More Structured Agenda Class 5 Fall 2008 48