JOB DESCRIPTION
Job title:
Corporate Services Director
Job Purpose:
To manage and develop corporate services across International
Service including HR, Finance and contract and facilities management
Reporting to:
Chief Executive Officer
Staff Reporting:
Finance Manager, Finance Assistant
Location:
International Service, UK Office (currently in York)
Key Functions:
1 The effective management of corporate services
2 Management and delivery of all HR functions
3 The effective management of all financial functions across International
Service ( UK and overseas)
4 To contribute to the strategic and operational development of
International Service as part of the Senior Management Team
5 Facilities and contract Management
6 Monitoring, Evaluation and quality assurance
7 To represent International Service at a strategic level
Responsibilities
1. Effective management of corporate services
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Manage the Directorate’s human, physical and financial resources to ensure
maximum utilisation, efficiency, effectiveness and quality of service.
Advise and guide the Chief Executive and Board of Trustees on the formation,
development and application of policy and strategic decisions relating to Corporate
Services.
Develop and embed a culture of customer focus and performance management to
ensure high quality and continuous improvement in service delivery.
Ensure regular and effective communication between IS Corporate Services UK and
all country offices.
To ensure that the organisation’s approach to data protection and data security
complies with good practice and that policies and procedures are effectively
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implemented.
To develop, continuously improve and implement the organisations approach to risk
management.
2. Management and delivery of all HR functions
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To lead the development and implementation of HR management systems in IS UK
and IS country offices including the introduction and implementation of HR
software.
To ensure all policies and procedures are compliant with the law, in place,
understood and implemented by staff in the UK and overseas to ensure the health,
safety and wellbeing of all IS staff and volunteers.
To advise and support staff overseas in all issues relating to HR.
To ensure IS HR procedures and practice are in compliance with local law and tax
requirements in each country in which IS operates.
3. Effective management of all financial functions across International Service ( UK and
overseas)
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To ensure IS financial procedures are efficient, meet donor requirements, and are
understood and implemented across the organisation.
To develop and implement financial management systems and procedures across
the organisation including internal controls and completion of the annual audit.
To produce budgets, accounts and financial analysis as required.
To undertake ad hoc financial analysis from time to time, to assist the SMT in
evaluating profitability of income streams, and potential for cost efficiencies.
To ensure timely submission of all external reporting e.g. Companies House, Charity
Commission.
The operation of payroll and PAYE matters. Year-end HMRC payroll returns, and
management of employer pension plan.
Responsibility for all tax affairs including Corporate Tax, VAT, Gift Aid, PAYE.
Responsible for all International Service insurance responsibilities ensuring cover
appropriate for International Service’s requirements.
4. To contribute to strategic and operational development and delivery as part of the
Senior Management Team
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To contribute to the corporate decision making of IS as part of the Senior
Management Team.
To contribute to the development of organisational strategy and policies.
To contribute to the financial decision making of International Service, including
providing timely and accurate advice to the Board of Trustees and IS management
on all financial matters.
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5. Facilities and contract management
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6.
To oversee contractual arrangements for all buildings and facilities both in the UK
and overseas, ensuring that facilities are fit for purpose, provide value for money
and are in compliance with local law.
Management of supplier contracts ( ie copiers, stationary, Landlords etc)
To ensure IS meets all financial and reporting requirements set out in contracts with
funders both in the UK and overseas.
To keep a central record and oversight of all contracts for both the UK and overseas.
To ensure all contracts meet in country legal and financial requirements overseas.
To provide regular financial and HR reports as required by donors, The Board of
Trustees and Senior Management.
Monitoring, Evaluation and Learning
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7.
To contribute to IS monitoring and evaluation processes, and specifically in the areas
of finance and HR.
Ensure compliance with Health and Safety and equality requirements and IS policies
and procedures
To represent International Service at a strategic level
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8.
To participate in and represent IS at relevant meetings and events.
To cultivate and maintain good relations with donors, partner organisations and
financial institutions.
To support the Chief Executive Officer and fundraising team to develop relationships
with the donor community and private sector, and in the preparation of funding
proposals.
To support the Chief Executive Officer in ensuring that the Trustees are well
informed and up to date on developments affecting corporate services including
legislation and best practice
To promote International Service values and ethos at all times.
To maintain a positive, appropriate and professional relationship with all IS staff,
partners and volunteers.
Other duties
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Any other duties as allocated by the Chief Executive, including functional
responsibilities and special projects.
To maintain confidentiality over personal information relating to International
Service staff and volunteers.
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PERSON SPECIFICATION
Essential
Qualifications
CIPD qualified and Full
Member of the CIPD
Identified Desirable
A/I*
A
A recognised qualification in
management
Qualified ACCA,CIMA or ACA
Accountant
Experience
Extensive experience in HR
management and in using HR
systems
Experience of accounts
management including
budgeting, forecasting,
monthly reporting
Experience in processing tax
affairs ie PAYE, VAT etc
A/I
Experience of working with a
Board of Trustees
Skills
Good people skills with
proven ability to manage,
support and motivate staff.
Proven HR management skills
including the use of HR
systems
Proficiency in financial
accounting & reporting,
including external statutory
reporting and audit
High degree of IT literacy and
ability to use HR and financial
software
Have a high degree of
integrity, tact, diplomacy and
corporate spirit
Knowledge
A strong HR background and
knowledge of finance
Knowledge or awareness of
charity and HR relevant
legislation
A – Application
I – Interview
A/I
Identified
A/I*
A
A
A/I
Experience of working in other A
currencies
A
Systems implementation,
change management
experience
Experience of working in the
charitable sector
Have a strategic outlook with
the ability to drive change
where necessary
A/I
A/I
Contract management skills
A/I
A/I
Working knowledge of SAGE
200
A
An understanding of
international development
Knowledge of Health and
Safety; risk assessment; and
buildings management
A/I
A/I
A/I
I
A/I
I
A/I
A
A/I
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