Haskayne Student Clubs HANDBOOK 2011/12 Psst! This handbook contains everything you’ll need to host a great event, get the stuff you need, and promote your uniquely awesome club. Share it broadly, use it often. Preface Welcome to your Haskayne Student Club Handbook, which will introduce you to the staff and resources you have exclusive access to as a Haskayne student club. We look forward to working with you over the coming year and to helping you create the successful events you have in mind. Haskayne student clubs offer valuable events and support to Haskayne students, in addition to showcasing the Haskayne brand to the university Did you know? community and general public. It is important that we The Haskayne School of Business has work together, especially because people outside of the largest number of student clubs the Haskayne community do not distinguish between on the University of Calgary campus? official School events and those run by students. As part of the Haskayne School of Business family, everything you do as a club is considered a Haskayne activity and influences the School’s brand and reputation. Because the clubs exist under the umbrella of the Haskayne School of Business, the School is considered a sponsor of each event (reflecting the time and resources committed by the School in support of the clubs). This handbook was produced by the staff of the Office of the Dean, the Haskayne Career Centre, and the Undergraduate and Graduate programs areas at the Haskayne School of Business. Questions? Start with Kathy Weninger in the Undergraduate programs area, 3F, Scurfield Hall. 2 Table of Contents Preface .......................................................................................................................................................... 2 Table of Contents .......................................................................................................................................... 3 A note about professionalism ....................................................................................................................... 4 Student Code of Conduct .......................................................................................................................... 4 Undergraduate Clubs .................................................................................................................................... 5 How it all works......................................................................................................................................... 7 Room Booking Procedure ......................................................................................................................... 8 Sample Event Form ................................................................................................................................. 10 Graduate Clubs............................................................................................................................................ 12 Facilities and Events Office ......................................................................................................................... 13 Who we are and how to contact us: ....................................................................................................... 13 Event services offered:............................................................................................................................ 13 Facilities services offered: ....................................................................................................................... 14 Facilities Policy for Scurfield Hall ............................................................................................................ 14 How we work together: .......................................................................................................................... 14 Sample Event Form ................................................................................................................................. 16 Marketing & Communications Office ......................................................................................................... 17 Who we are and how to contact us: ....................................................................................................... 17 Services Offered: ..................................................................................................................................... 17 How we work together: .......................................................................................................................... 17 Brand Standards and Guidelines ............................................................................................................. 17 Sample Event Form Marketing & Communications Office form ............................................................ 18 Development and Fundraising Office ......................................................................................................... 20 Who we are and how to contact us: ....................................................................................................... 20 Services Offered: ..................................................................................................................................... 20 How we work together: .......................................................................................................................... 20 Four Guiding Elements of the Development Office ................................................................................ 21 Sample Event Form ................................................................................................................................. 23 Alumni Relations Office .............................................................................................................................. 25 Who we are and how to contact us: ....................................................................................................... 25 Services offered: ..................................................................................................................................... 25 How we work together: .......................................................................................................................... 25 Three Guiding Elements for Alumni Relations: ....................................................................................... 26 Sample Event Form ................................................................................................................................. 27 Haskayne Career Centre ............................................................................................................................. 28 Who we are and how to contact us: ....................................................................................................... 28 Services offered: ..................................................................................................................................... 28 How we work together: .......................................................................................................................... 28 Sample Event Form ................................................................................................................................. 30 The Heavy Stuff ........................................................................................................................................... 32 Club in good standing ............................................................................................................................. 32 Failure to Abide ....................................................................................................................................... 32 3 A note about professionalism Before we get into the whats and hows of this handbook, it’s important that you realize your responsibility as a student representative of the Haskayne School of Business through your particular club. As future business leaders, all Haskayne students are expected to abide by the highest standards of ethical behaviour, academic integrity and professionalism. In addition to the University of Calgary conduct guidelines (available in the university calendar under ‘academic regulations’), the Haskayne School of Business expects a standard of professional behavior to guide students in their role as future managers and professionals, and to clarify appropriate behavior in specific situations. Students are expected and encouraged to develop and nurture relationships outside Haskayne with the business community and the general public. You must, however, recognize the impact of your actions on the relationships with Haskayne as a whole and the reputation of the School, both in the short and long term. You are expected to acknowledge that there are many departments with Haskayne that have ongoing relationships with individuals and organizations in the broader business community. These relationships must be maintained and nurtured with great care, as they enable the School to operate efficiently and provide important value-added programs and services to the student body. As such, it is expected that the clubs work directly with Facilities and Events, Alumni and Development, Marketing & Communications, and the Haskayne Career Centre to ensure that all solicitations of funds, time, support, or recruitment activity are conducted in coordination with the applicable Haskayne departments. The forms and following policies and procedures for each area are defined below. Approaches to external sources for funding and or services/time/support, regardless of relationship to the club or club members, are prohibited until and unless the proper procedures are followed for each applicable area. Student Code of Conduct The Haskayne School of Business expects students to follow the “Student Code of Conduct”. The Code of Conduct provides guidelines for the type of behavior that is consistent with the goals and integrity of the school and the university. If a club arranges to have a travel event, all participating students must sign the Student Code of Conduct prior to leaving on the trip. You can find the Haskayne Student Code of Conduct in the appendices to this handbook. Please familiarize yourself with it and share it with your clubmates as appropriate. 4 Undergraduate Clubs Undergraduate clubs include: Commerce Undergraduate Society (CUS) Accounting Student Association (ASA) AIESEC in Calgary Alliance in Marketing (AIM) Alpha Kappa Psi Association for the Management of Information and Operations (AMIO) Association of Risk Management & Insurance (ARMI) Calgary Portfolio Management Trust (CPMT) Financial Management Group (FMG) Human Resources Students Association (HRSA) International Business Student Association (IBSA) Institute for Sustainable Energy, Environment and Economy Students’ Association (ISEEESA) Personal Portfolio Management Group (PPMG) Petroleum Landman Undergraduate Society (PLUS) Students In Free Enterprise (SIFE) Tourism & Hospitality Undergraduate Society (THUS) If you a member of one of these clubs, your first point of contact for any club activities or events is: Kathy Weninger kathy.weninger@haskayne.ucalgary.ca phone: 403-220-3783 office: SH 358 Kathy and her team will help you access all of the resources available to help you as you plan your club events, specifically: 5 PROCEDURES: HASKAYNE STUDENT CLUBS Funding At the beginning of each academic year, clubs requesting funding should contact the Chair of the Haskayne Student Levy Committee (HSLC), who will determine funding allocation. Office keys Keys for club offices can only be issued to the club executive members. If additional keys are required, the President of the club must prepare a memo requesting those keys. A $25 non-refundable deposit is required for each additional key. Keys are to be returned at the end of Winter term (April) to the Undergraduate Area. If keys are not turned in by May 31, the club will be assessed a financial penalty for replacement of keys. Please do not pass keys to the new executives! Room and/or table bookings See Haskayne Student Club Room Booking Procedure below Event promotions to fellow students To promote your clubs events to other undergraduate students, you can submit an entry into the weekly “Haskayne E-Bits” e- newsletter. E-Bits is a publication administered by the Commerce Undergraduate Society (CUS) that is emailed every Monday to all Haskayne students. Submissions are to be kept short, leading students to your club website for further information. The deadline for submissions is Thursdays at 4 pm. Later that evening, a draft of the newsletter will be emailed to all those who have submitted an event to check the accuracy, and will then be distributed to students the following Monday. Clubs can submit information about their events or services by emailing e-bits@hotmail.com . Note: events must go through an event approval process before they can be advertised in E-bits. Event Promotions to the media, faculty, staff, alumni and the general public Read on for details. Event nametags The School can supply clubs with Haskayne School of Business nametags and holders. We will print nametags for a club event if you provide an electronic list (either Word or Excel data file) at least two business days before the event. See Kathy Weninger in SH 358. 6 PROCEDURES: HASKAYNE STUDENT CLUBS How it all works At the beginning of the year, you will be asked to provide the following information for all club executives, so that we can reach you when required: a. Name b. Position c. Cell phone number d. Email address Pick up your keys from Kathy Weninger. See Kathy for event forms at least a month before a scheduled event. Bring completed forms back to Kathy: this is required for the event to be included in E-bits. See the page after next for a sample event form and list of related documentation required. For room bookings, see the procedure below and contact Kathy ASAP to confirm space. For events requiring name tags, please provide your electronic list to Kathy at least two business days before the event. ProServe certification: club executives need to submit copies of their certification, as applicable. Year End: all clubs must submit the following items to the Associate Dean (Undergraduate Programs) by the end of April: 1. Annual report & budget 2. Club lists (incoming and outgoing executives) 3. Club transition tasks (keys, passwords, signing authority) 4. Return your key by May 31, 2011 7 PROCEDURES: HASKAYNE STUDENT CLUBS Room Booking Procedure You can book a room in which to hold your event or a table to display your materials/information in a few designated locations in Scurfield Hall. All room and/or table booking requests should be sent to kathy.weninger@haskayne.ucalgary.ca . In the subject line, clearly indicate the name of your club and the date or event you are booking. For example, CUS Student Orientation September 9 or CUS Executive Meetings (for recurring events). 1. Requests must include the following info: a. Club name b. Event name c. Date d. Start time e. End time f. Expected number of participants g. Catered or not? h. Special requirements, if any i. Please include set-up and take-down time in your timeframe 2. Each room booking requires the Undergraduate Area to contact three separate offices on campus on your behalf. In order to receive confirmation in enough time to successfully promote your event, we require a minimum of 2 weeks’ notice for your request. Requests received with less than 2 weeks’ notice will only be considered in exceptional circumstances. 3. We understand that changes are sometimes necessary; however, we ask that you do your best to ensure the details of your room booking are firm prior to requesting your room. If you no longer need the requested room, please let us know as soon as possible so that we may release the room to someone else. 4. Room space on campus is at a premium therefore we are no longer accepting requests for specific rooms. In order to ensure that the room booked meets your requirements please note additional information that may be relevant such as: a. Do you require a computer lab? b. Are external participants expected? c. Is your event being catered? d. Please note that in all cases, the Central Booking staff tries to accommodate your request using rooms within Scurfield Hall first. 5. Food and drinks are no longer allowed in any of the classrooms. If your event will be catered but is not being held in the Oak Room, the Third Floor Forum, or the Alternate Meeting Space, the food must be served and consumed outside of the classroom during a break period. 8 PROCEDURES: HASKAYNE STUDENT CLUBS 6. Due to security concerns, we will no longer accept requests for the boardrooms located in the ACCT and OPMA areas. 7. The club must arrange all ComMedia (audio/visual equipment and technical support) requests directly, as this often incurs a charge. Review their services and procedures at http://www.ucalgary.ca/it/commedia 8. If you prefer to book rooms on your own, you may do so through the MacEwan Conference and Events Centre for spaces in MacEwan Hall. Renting these rooms may involve fees, which is the responsibility of the club. For smaller gatherings, consider booking the syndicate rooms in either Scurfield Hall (via the Career Centre) or MacKimmie Library. 9 PROCEDURES: HASKAYNE STUDENT CLUBS Sample Event Form Haskayne Student Club MASTER EVENT FORM Please fill out the General Information, Expected Participants and Event Characteristics sections, then obtain your faculty advisor’s preliminary approval for your event. (white) General Information Club Name: Haskayne Student Club Contact Info: (name, phone, email) Joe Baker 403-220-5555 joebaker@gmail.com Event Name: Haskayne Student Club Networking Purpose: Networking opportunity for incoming Haskayne students to meet alumni and community partners. Proposed Location: On campus: Request HSB room/table booking through Undergraduate Office when obtaining forms – book at least 2 weeks in advance. Off campus: Proposed Date(s) and Time: September 20, 2011 5 p.m. Expected Participants # expected Members of the Student Organization Students at Large Faculty/Staff Alumni 20 5 5 5 Industry representatives, recruiters Others : Total Participation 5 Additional actions required for Final Approval Complete Events Office Form Complete Alumni Office Form Complete Career Centre Form 40 If required, please complete a budget for the event outlining Projected Revenues, Projected Expense, Gross Net Profit and the intended use of any profit. A budget template is available at the Undergraduate programs area office should you wish to use it. 10 PROCEDURES: HASKAYNE STUDENT CLUBS Event Characteristics Plan to seek sponsorship Plan to serve alcohol Yes? Names of students who have completed ProServ: May incur physical risk Requires travel by one or more members outside of Calgary Requires catering Involves contact with the media Additional insurance required (as required by the Students’ Union) Additional actions required for Final Approval Complete Sponsorship Form Complete Events Office Form Attach Students’ Union Event Approval 1. 2. Attach Students’ Union Event Approval Attach Students’ Union Waiver Attach Students’ Union Event Approval – submit letter to Associate Dean. Attached signed Haskayne Student Code of Conduct from all attendees Complete Events Office Form Complete Marketing & Communications form Attach Copy of Proof of Insurance as provided to the Students’ Union Faculty Advisor Preliminary Approval: Signature: Date: Once your faculty advisor has given preliminary approval, please come to the Undergraduate Office to pick up required forms. Please note, completion of any SU documents required should be done simultaneously with Haskayne specific forms. DO NOT WAIT FOR HSB APPROVAL before contacting the SU! The suggested order to speak with these offices (if required) is: Budget Form Event Office Marketing & Comms Office Development Office Alumni Office Career Centre Events Office Once all forms have been completed and signed off by each party, your faculty advisor will review all documents and give final approval. THIS APPLICATION MUST BE SUBMITTED AND APPROVED BY THE UNDERGRADUATE OFFICE BEFORE YOUR EVENT CAN BE MARKETED OR PROMOTED IN ANY FORM OR MANNER (INCLUDING EBITS). Faculty Advisor Final Approval: Signature: Date: 11 PROCEDURES: HASKAYNE STUDENT CLUBS Graduate Clubs Student clubs at the graduate level at Haskayne include groups like the MBA Society. Your first point of contact for any club activities, events, or branding issues is: Joyce Twizell joyce.twizell@haskayne.ucalgary.ca phone: 403-220-7152 office: SH 350 Joyce can help you access all of the resources available to help you as you plan your club events/activities. 12 PROCEDURES: HASKAYNE STUDENT CLUBS Facilities and Events Office Who we are and how to contact us: One of the many roles of the Facilities and Events Office at the Haskayne School of Business is to assist student clubs in planning their events. We give final authorization on event forms after ensuring all requirements for the event have been met. Livia Fiorini, Assistant: Facilities and Events Jane Brown, Manager: Facilities and Events email: livia.florini@haskayne.ucalgary.ca phone: 403-220-6118 office: SH 323 email: jane.brown@haskayne.ucalgary.ca phone: 403-220-8961 office: SH 320 Event services offered: Planning resources Budget management Catering: menu selections and contacts Facilities: venue, room set-up, linens, etc… Logistics: presentation, equipment, parking, billing, etc… The event process can be set out in two steps: Two months before event At least two weeks before event: Preliminary planning o Overall vision of the event o Date o Venue o Logistics o Licenses and permits o Protocol (especially for VIP) o Audio visual equipment o Entertainment o Décor (rentals if required) Book an appointment with us to make sure you’re on the right track Book an appointment for final sign-off to allow for any delays in contacting any other Haskayne offices Ensure that the following are completed prior to your visit: o SU and staff advisor approval o Budget o Catering/Alcohol o Timeline Bring all of the above forms and any other coloured sheets to your appointment All event forms require a final sign off by the Facilities and Events office 13 PROCEDURES: HASKAYNE STUDENT CLUBS Facilities services offered: Furniture (purchases, disposal, maintenance) Haskayne podium banner, pull-ups, and table cloth Fire marshalling Facilities Policy for Scurfield Hall Clubs will be financially responsible for damage to their offices or the clubs area. Repeat offenses will result in the loss of office space and/or expenses in the club’s name. Below are the policies for poster display and office use: No signs, posters or papers can be posted on any wood, painted or glass surface, or on any handrails in Scurfield Hall All signage in Scurfield Hall can only be on the designated bulletin boards Posters must be removed from a bulletin board within 24 hours of the event No food or drinks are allowed in the classrooms If the furniture in a room is rearranged, it must be returned to its original configuration All paper and garbage must be cleaned up before leaving a room For problems with room heating/cooling, broken seats and desks please contact Livia Fiorini. How we work together: Schedule an appointment during our pre-set student hours so that we can work with you on your events and help you avoid any potential event planning issues in advance. Prior to visiting our office for final approval, we would like four key items to be completed: a. SU and Staff Advisor Approval (required by SU min. four weeks before event) Get approval for the event from the SU Clubs Coordinator (403.220.2233, clubsoff@ucalgary.ca ) and your staff advisor prior to making an appointment with us. The SU requires four weeks to process submissions, so make sure you plan in advance. b. Budget By creating a realistic budget, you will avoid any hidden costs related to your event. Gratuity, linens, and serving staff are some examples of costs that could increase your allotted expenses by as much as 24%. c. Catering/Alcohol The university has strict guidelines regarding the catering of any event on campus. Contact Chartwells for all catering needs except for events in the MacEwan Conference Centre, where SU can be used to cater your event. If alcohol will be served at any event, the Dean must give approval. 14 PROCEDURES: HASKAYNE STUDENT CLUBS ProServe requirements and other factors need to be considered and can be discussed with us. d. Timeline Ensure that a detailed timeline is completed for submission to our office. We would like to see a minute-by-minute worksheet of your event as it will unfold. For high-profile events (i.e. Business Day Conference), we will recommend weekly meetings to ensure that planning is on schedule. A debriefing meeting is also recommended after the event. Required forms can be downloaded from the student events site at http://haskayne.ucalgary.ca/haskayneundergrad/clubs/info/planningSample Event Form 15 PROCEDURES: HASKAYNE STUDENT CLUBS Sample Event Form Events Office Form (pink form) Student Hours: Tuesday and Wednesday from 9 – 11 a.m. Please email Livia to schedule an appointment. You should make an appointment 2 months prior to planning an event. All events require two weeks’ notice or they will not be approved and cannot happen. Event Name: Club Name: Date of Event: Catering Timeline Budget (expenses and revenue) SU Approval/Waiver Contracts/BEOs Audiovisual Contact U of C Food Services for all catering needs on campus at 2203987 Contact Joan Cuevas at 220-5141 or joan@macewancentre.com for events in MacEwan Hall Provide a detailed agenda/ schedule for the event Attach the budget for your event as well as the completed Development (Fundraising) Form (if applicable) approved by the Development Office Provide a detailed description of your event to be signed off by the SU before final approval from the Events Office Attach any contracts/ BEOs (Banquet Event Order) you may have with venues. These must be approved before anything is signed. To order audiovisual equipment, please contact Com Media at 220-7307 or cmevents@ucalgary.ca with details of your event Posters/Marketing Floor plans/Furniture Bring your invites/posters/marketing plan with you to be approved. All marketing and promotional material must include the Haskayne logo. Contact the Marketing & Communications team for guidance and files. For event set-ups requiring a stage, tables, chairs etc., contact Events Office no later than one month prior to the event When using the Oak Room, 3Fl Forum, or alternative meeting space, the furniture must be put back as per the floor plans Speak with Kathy Weninger (kathy.weninger@haskayne.ucalgary.ca) in the Undergrad area about booking tables in the NuWest Commons EVENTS OFFICE Signature: Budget Catering SU Approval Outside participants All other required signatures Date: Livia Fiorini, Assistant: Events and Facilities p: 403.220.6118 | f: 403.282.0095 | e: livia.fiorini@haskayne.ucalgary.ca 16 PROCEDURES: HASKAYNE STUDENT CLUBS Marketing & Communications Office Who we are and how to contact us: Kim Lawrence, Director of Communications and Marketing email: kim.lawrence@haskayne.ucalgary.ca phone: 403-220-3375 office: SH 322 Services Offered: Some of the best possible public relations for the school come via student-organized activities. This meshes well with student club objectives to secure profile and attention for their hard work. As a result, the Marketing & Communications team is very interested in engaging with clubs to develop a communications plan for your event. We can assist by providing: o Usage guidelines o Appropriate graphic files o A review and approval of materials used We are interested in engaging with clubs to develop a communications plan for your event We are able to offer: o Broad, established media relations channels o Access to Haskayne and campus communication channels Traditional Social media Digital kiosk, etc. o Support for club reps dealing with the press for the first time How we work together: 1. It is important to note that all club events must carry or reference the Haskayne brand in their promotional materials, since people outside of the Haskayne community do not distinguish between official School events and those run by students: everything is considered a Haskayne activity and thus impacts the School’s brand and reputation. 2. Most communications activities kick into high gear about 2 weeks before an event or activity is scheduled to occur. If production of supporting materials (tickets, programs, posters) is required, the lead-time could be longer. Please connect with us at least 4 weeks before a significant event. 3. Please refer to the form/checklist for Marketing & Communications for a series of questions relevant to promotional support of your activity/event. Brand Standards and Guidelines Misuse or misapplication of the HSB brand will result in removal or replacement of promotional materials, at the expense of the club involved. Please note that these guidelines are not intended to cramp the style of the clubs; there is a lot of room for implementing unique and compelling creative concepts. Bring ideas to the table and let’s discuss. 17 PROCEDURES: HASKAYNE STUDENT CLUBS Sample Event Form Marketing & Communications Office form (tan form) Please note: you need to complete this form if you are using the Haskayne School of Business name or brand graphics in association with your activity, if you wish to secure media exposure for your activity, if you wish to communicate to the rest of the School or the University community about your activity, and/or if you are producing any supporting marketing materials (posters, programs, brochures). We’re also happy to brainstorm with you up front as well, if you need ideas. For an appointment/consultation: please email Director of Marketing & Communications Kim Lawrence at kim.lawrence@haskayne.ucalgary.ca or call 403-220-3375. Activity name: Activity date(s): Time(s): Activity location: Activity sponsor(s): Name of club contact: Phone number: WHO do you want to tell about this event? Email: HOW do you want to tell them about this event (based on what you know about them)? Do you have an active WEB PAGE where you can point people for details? WHAT do you want to tell people about this activity? Current Haskayne students Haskayne alumni Haskayne faculty and staff The broader U of C student body and faculty/staff employees The general public and/or the media Prospective employers Community interest groups (pls specify): Other (pls specify): Traditional methods (posters, handbills, paid advertising etc.) Online methods (social media channels, web, eblasts, video, ads) ‘Guerilla’ methods Word-of-mouth Other (pls specify): Yes. URL: No, I need one. (HSB can create an events listing for this purpose.) Please include/attach a blurb (up to 300 words, not bullet points) that can be used to help promote your event. Samples are available on request. Consider the who, what, where, when, why, and how…as well as the ‘so what?’…of 18 PROCEDURES: HASKAYNE STUDENT CLUBS your activity (i.e. what’s in it for them to get involved?). Who is your designated media SPOKESPERSON, should we need one? Please provide a name and contact info: WHAT have you promised your sponsors in terms of publicity? If this is an event, does it have a THEME? WHAT tangible tools will you produce to help deliver your message? WHO is designing your materials? Please explain your theme. Are there copyright issues involved? Brochure Event program Handbill Poster Banner Advertisement (print, online, clothing) Video Other (pls specify): Please provide a name and contact info: If you are planning to print anything, do you have a PRINTER identified? Specs and pricing? Yes: No, I need help with this Do you have LOGOS (in vector format) for any groups involved in your activity? Yes. No, I need to get them. (Please ask for Adobe Illustrator encapsulated PostScript (EPS) files in colour and black-only versions. GIFs are not usable. ) If you are welcoming/featuring a speaker(s), have you requested their photo and official bio, and a summary of their presentation? Yes. No, I need to get them. (Please ask for a high-resolution colour image, jpg format is fine.) While you’re at it, please ask them if they’re ok with photography or video happening onsite during their presentation. Marketing & Comms Office signature Date 19 PROCEDURES: HASKAYNE STUDENT CLUBS Development and Fundraising Office Who we are and how to contact us: Rita Egizii, Director Community Outreach and Alumni email: rita.egizii@haskayne.ucalgary.ca phone: 403-220-2699 office: SH 326 Services Offered: We are the clubs connection to external funding, fund-raising (including donations-in-kind) and sponsorship Our role is primarily about building and maintaining relationships, which includes a fiduciary responsibility of reporting back to the donor, and the University of Calgary development and finance departments Four Guiding Elements of the Development Office (see below for a more detailed explanation of each) o Proposal Creation o Identification of Prospects o Prospect Management o Donor Stewardship/Recognition How we work together: 1. The incoming executive team meets with the Director of Community Outreach to discuss events and anticipated fundraising requirements for the coming year. 2. It is recommended that fundraising requirements are determined after a revenue/expense budget is prepared. The objective of sponsorship is to cover a portion of costs. It is important to consider other revenue streams (e.g. ticket sales, grants, etc.) The Development office can assist with putting the budget together. 3. It is highly recommended that the club put together a Sponsorship Package which outlines a partnership plan for donors which encompasses a menu of choices – presenting a selection of events throughout the year and at different sponsorship levels (in ONE master document). The Development Office can assist with putting the Sponsorship Package together. 4. ALL prospect lists must be cleared through the Haskayne School Development Office EACH year and prior to any contact with the prospect. The Director may make suggestions about ideal donors that may be fit the club’s need; and provide contact information to connect them to a donor or, when there is an existing or long-standing connection between a donor and a given club, give permission to the club to make direct contact. 5. The Director may also deny clearance for a prospect (despite the fact that the club may have received clearance in the past). This is because relationships between the donor and the School, 20 PROCEDURES: HASKAYNE STUDENT CLUBS or the University, may have changed or there may be a larger request to the donor that the club may not be aware of. 6. If there is a request being planned to the donor of interest from either the University, or the School, the Director may ask the club to retract their individual request and add it to the overall larger request. Best practices have shown that there is a much higher chance of success with an interested donor when the request represents the entire organization than when it comes from a specific group within the organization. 7. The club will be asked to provide a follow-up report to the Director, listing all donors contacted, how much they gave, how they participated, what benefits were provided to them and how the money was used. This information will be used to update the donor’s record in the University master database and for stewardship/reporting purposes. Four Guiding Elements of the Development Office All dollars provided to student clubs by external parties (in cash, or in-kind) must be accounted for in such a way as to meet University of Calgary fundraising guidelines and auditing requirements and comply with Canada Revenue Agency rules & regulations around use of funds. Proposal Creation – It is important that any request that goes out to a donor properly represent the brand and culture of the Haskayne School of Business. All solicitation communication to donors (e-mail, letters, proposals, or intended phone calls) must be cleared through the Development Office. We ask that clubs make an appointment with us to review their fundraising communication materials. Not only does this ensure that the communication appropriately represents the School, it also provides an opportunity for staff to assist by providing suggestions and best practice approaches that increase the chance of success. Identification of Prospects – Under the new leadership of Dr. Elizabeth Cannon, it is important to work together on prospect management. The University of Calgary, embraces a sustainable fundraising model, which builds capacity across campus (between and within the different faculties). This is instrumental to the success of each faculty, as well as to the success of each group within a faculty engaged in fundraising as it enables all of us to meet our mandate. It is therefore critical that the Development office be kept informed about which companies, organizations and individuals are engaging with and/or supporting clubs. Prospect Management – The University’s mandate is to ensure that donors associated with any U of C initiative (including student clubs) are identified, cleared, solicited, and stewarded in a way that best aligns with overall University fundraising principles. This system: 1. Promotes communication between the faculties and the UofC Central Development office. This communication prevents multiple asks, respects donor’s wishes, and helps to keep our fundraising efforts targeted and goal driven. 2. Facilitates the building of healthy pipelines. Managing our prospects helps us to identify potential donors to all faculties and to all groups fundraising within those faculties. 21 PROCEDURES: HASKAYNE STUDENT CLUBS 3. Facilitates reporting and analysis. The reports that are used to track progress are based on the information in the University’s master donor database. These reports assist with planning, goal setting and targets – for the clubs, the Haskayne School as a faculty, and the University as a whole. 4. Ensures adherence to Revenue Canada fundraising guidelines and, if applicable, charitable receipting guidelines. Student clubs cannot issue charitable receipts. In some cases, the Haskayne Development office may agree to assist with this, allowing clubs to operate under the University of Calgary charitable number. We know and understand that specific clubs may have existing relationships with donors or that club members may have personal or professional contacts within particular organizations. In ALL cases, our expectation is that ALL prospect lists must be cleared through the Haskayne School Development Office EACH year and prior to any contact with the prospect. Following clearance, the club must subsequently report back on all donor activity, including contact name(s) and value amount(s) of sponsorship (cash or in-kind) – within 30 days following the event. Clubs may not maintain and/or use their own donor contact lists nor keep lists that are separate and independent from the Development office without prior approval. Recognition – A fundamental aspect of maintaining on-going donor relationships is recognition and follow-through. Such ‘stewardship’ is particularly important when organizations and individuals contribute funds The Haskaye Development office has a mandate to report back to donors who have given to the School (in any capacity – including through student clubs). It is important that we know who, how much and what our donors supported. 22 PROCEDURES: HASKAYNE STUDENT CLUBS Sample Event Form Development (Fundraising) Office Event Form (blue form) Please note: you only need to fill out this form and contact the Development Office if you are planning on seeking sponsorship for your event. PLEASE NOTE: Sponsorship can be in the form of cash or gift-inkind. For an appointment: Please e-mail Director of Community Outreach at rita.egizii@haskayne.ucalgary.ca and provide a few preferred meeting times. I’ll get back to you to arrange a time. You can also call me at 403 220-2699. Event Name: Haskayne Student Club Networking Event Date: September 20, Location: Oak Room 2011 Estimated Number of Attendees: 40-50 Name of Club Contact: Joe Baker Phone number: 403-220-5555 e-mail: joebaker@gmail.com PLEASE INCLUDE A COMPLETED BUDGET WITH THIS APPLICATION HOW MUCH MONEY ARE YOU PLANNING TO RAISE? TOTAL amount of $ we plan on raising for this event: <$1000 1 month lead time $1000-$5000 2 months lead time $5000-$10000 3 months lead time If > $10000 Please specify:_____________________________________ Lead time amount for >10K range from 4 months – 8 months WHO ARE YOUR INTENDED PROSPECTS and HOW MUCH WILL YOU BE ASKING FROM EACH ONE? Please list ALL companies and/or individuals who you plan on contacting for funding or sponsorship of any kind: Use the back of this form. MATERIALS: INCLUDE A DRAFT COPY OF YOUR SPONSORSHIP PROPOSAL /PACKAGE AND ANY LETTERS (OR E-MAILS) YOU WILL BE USING TO CONTACT SPONSORS. Please note: University fundraising guidelines request that all fundraising/sponsorship activities are co-ordinated within faculties and across campus. Students may not contact potential sponsors without prior clearance and approval from the Development Office. Provide: Name of Company, Name of Contact, Amount to be Requested Cover Letter (or E-Mail) Attached Sponsorship Proposal / Package Attached Development Office Signature: Date: 23 PROCEDURES: HASKAYNE STUDENT CLUBS Sponsor / Donor Intended Prospect List Sponsor and/or Donor Name Intended Ask Cleared COMPANY NAME & CONTACT NAME $ Amount (by Development Office) Yes Company A, Aaron Representative $250 Company B, Brian Employee $250 Company C, Charlie Chairman $250 Sponsorship Package Approved Yes No No 24 PROCEDURES: HASKAYNE STUDENT CLUBS Alumni Relations Office Who we are and how to contact us: Kathleen Crowley, Manager Alumni Relations email: kathleen.crowley@haskayne.ucalgary.ca phone: 403-220-2048 office: SH 325 Services offered: The Alumni Relations Office is responsible for coordinating all Haskayne alumni events and communications and coordinating with the UofC Alumni Department. There are three guiding elements for Alumni Relations at the University of Calgary (see below for details). o Privacy o Coordination o Recognition We work with clubs on: o How they want alumni to participate: Speakers Judges Attendees, etc. o Who they want based on: Degree/concentration Graduating year Industry, etc. How we work together: 1. The incoming executive meets with the Manager Alumni Relations to discuss events and anticipated alumni requests for the coming year. In the planning stages for specific events, the club representative meets with the alumni office to outline requests for alumni participation – the Manager Alumni Relations may make suggestions about ideal alumni to fulfill the club’s need; and contact the appropriate alumni to connect them to the club; or, when there is longstanding connection between alumni and a given club, give permission to the club to make direct contact. For best results in ensuring alumni participation, please get in touch with us at least two months in advance of your event. 2. The Alumni Relations office can also advertise student initiatives in alumni communications such as e-news. 3. The club does a follow-up report to the Manger Alumni Relations, listing all alumni contacted, those who engaged and how they participated (this can be a simple email list – but is expected within a week of the event). 25 PROCEDURES: HASKAYNE STUDENT CLUBS Three Guiding Elements for Alumni Relations: Because our role is about relationships, we ask that student clubs help us maintain excellent relationships with our alumni members. Specifically, we have three guiding elements: privacy, coordination, and recognition. Privacy Due to privacy laws, the Alumni Relations department cannot release alumni contact details to clubs without the express permission of the alumnus/a. We contact alumni on the club’s behalf and have a number of ways of doing so. In order to take full advantage of our communications options, clubs are encouraged to meet with us early in the planning stages. Coordination Another reason we ask that clubs work with us, is that it is important to the maintenance of good alumni relationships, that the Alumni Relations Department know which alumni are engaging with clubs and how they are doing so. One of the most important reasons for this is that we try to ensure that the School does not ‘overuse’ alumni for multiple club- and School events. We know and understand that specific clubs have ‘regulars’ – alumni who they depend on for annual participation. However, in cases where a club has its own alumni, our expectation is that the club will clear a contact list with the Alumni Relations Department at the outset of its new year and prior to making any contact with those alumni. When such clearance is given, the club must report on all alumni contact and engagement. Clubs may not maintain and/or use their own alumni contact lists that are separate and independent from the Alumni Relations Department without prior approval. Recognition A fundamental aspect of maintaining good relationships is recognition for service. Such ‘stewardship’ applies not only when individuals contribute funds, but also when they give their time and talent. The Alumni Relations department strives to acknowledge alumni members who are engaged with students, clubs and School departments. For this reason, it is important that we know who, when and how our alumni get engaged. 26 PROCEDURES: HASKAYNE STUDENT CLUBS Sample Event Form Alumni Relations Office Event Form (yellow form) Please note: you only need to fill out this form and contact alumni relations if you are planning on involving Haskayne alumni in your event. For an appointment: Please e-mail Alumni Relations Manager kathleen.crowley@haskayne.ucalgary.ca and let me know a couple of preferred meeting times. I’ll get back to you to arrange a time. You can also call me at 403 220 3175. Event Name: Haskayne Student Club Networking Event Date: September 20, Time: 5:00 p.m. Location: Oak Room 2011 Estimated Number of Attendees: 40-50 Name of Club Contact: Joe Baker Phone number: 403-220-5555 Alumni Involvement Please check appropriate box HOW YOU WOULD LIKE ALUMNI TO PARTICIPATE e-mail: joebaker@gmail.com We would like to have alumni participate in our event as: speaker judge volunteer ticket purchaser other Please specify: networking attendee WHO YOU WOULD LIKE TO INVITE We would like to invite the following alumni group/s to our event: BComm MBA all alumni EMBA PhD all degrees industry Please specify_______________________ concentration Please specify________________________________ Graduation 1 - 5 years out HOW WE CONTACT ALUMNI specific class/year _________________________ 10 - 15 years out 15+ years out all years Please note, due to privacy constraints, only the alumni office can contact alumni. We cannot release contact information to students. And students may not contact alumni without university approval. Eblasts: second Tuesday of the month – We need a 50-word description plus live link at least a week in advance. Individual emails: This depends on the type of involvement and the desired demographic. Alumni Relations Office Signature: Date: 27 PROCEDURES: HASKAYNE STUDENT CLUBS Haskayne Career Centre Who we are and how to contact us: Kathleen McConnell, Strategic Partner Relations email: kathleen.mcconnell@haskayne.ucalgary.ca phone: 403-220-8762 office: SH 302G Services offered: The Career Centre is responsible for maintaining and recording activities with employers for recruitment based activities. We will work with you to engage employers at events We also can help you connect with employers for speaking opportunities, case competition judges, or networking events. Due to the ethical implications that may arise between students and employers in recruitment activities, the Career Centre acts as an independent third party to ensure that all employers, organizations, and students are provided with fair and equal treatment. How we work together: 1. Contact us: a. Two months in advance for any recruitment events where you would like to contact employers b. One month in advance is required for contacting individual participants (i.e. speakers, employer panel participants, case competition judges or networking guests). Although this may seem long, it is an industry standard and allows for several rounds of requests based on employer or individual availability. 2. For any event that is recruitment-focused (meaning where employers are engaged with students for the purposes of recruiting students) the club needs to consult the Career Centre before the date is set to ensure no conflict with any other recruitment event targeting a similar or overlapping group of students 3. To help us maintain and not overuse contacts, any and all connections with employers/recruiters or potential employers/recruiters of Haskayne students are tracked and 28 PROCEDURES: HASKAYNE STUDENT CLUBS must be passed through the Haskayne Career Centre. Provide a final list to the Career Centre on which companies or representatives were involved no later than one week after your event. 29 PROCEDURES: HASKAYNE STUDENT CLUBS Sample Event Form Career Centre Event Form (lilac form) To obtain approval, you need to make an appointment. For an appointment: Please e-mail careercentre@haskayne.ucalgary.ca and suggest a couple preferred meeting times. We will contact you to arrange and confirm a date. Select the appropriate event type below and complete only that section. Please note: Due to privacy constraints, the Career Centre must contact potential speakers or guests on your behalf. Notification is required a minimum one month before your event for all requests and speakers/guests cannot be guaranteed. Event Name: Haskayne Student Club Speaker Night Event Date: October 15, 2011 Time: 6:00 p.m. Location: Alternate Meeting Space Estimated Number of Attendees: 25 Name of Club Contact for Event: Joe Baker Phone number: 403-220-5555 E-mail: joebaker@gmail.com Event Type Required Information Number of Speakers Required: 3-4 Industry Night Please indicate any topic areas, careers, or companies to target (or attach list): Speaker Night See list attached. Employer/Expert Panel What time should the speakers arrive? 5:30 a.m./p.m. How long will they speak for? 20 minutes Please attach a list of everyone you have already contacted and/or indicate if you are working with anyone else to identify potential speakers. Case Competition Judges Industry or Networking Guests Number of Judges Required:__________ Target Companies or Areas of Interest (or attach list): ________________________________________________________ ________________________________________________________ Please attach a list of everyone you have already contacted and/or indicate if you are working with anyone else to identify potential judges. Please attach a list of the target companies/industry and e-mail a copy of your invite to: careercentre@haskayne.ucalgary.ca *If you already have a contact or list ready, approval may be granted by email - please attach a copy of the email approval to your completed Event Form. Career Centre Signature: Date: 30 PROCEDURES: HASKAYNE STUDENT CLUBS Career Fair Event Form To gain approval for a career fair, you must provide a minimum of 2 months’ notice. The more time you provide, the more ability we have to solicit employers to participate. To obtain approval, you need to make an appointment. For an appointment: Please e-mail careercentre@haskayne.ucalgary.ca and suggest a couple preferred meeting times. We will contact you to arrange and confirm a date. Event Name: Haskayne Student Club Career Fair Event Date: October 1, 2011 Time: 5:00 p.m. – 7:00 p.m. Estimated Number of student Attendees: 50 Name of Club Contact for Event: Joe Baker Phone number: 403-220-5555 Event Type Career Fair E-mail: joebaker@gmail.com Required Information Target Industry or Career Path: Finance Ideal number of Employers: 4-6 Attach a list of companies you are considering contacting and the communication you plan to use to request their attendance. This must be approved before sending. Time employers can set up: 4:00 p.m. Cost to employers: $100 Will employers have access to power outlets: No What amount of space will be available and will tables be provided: Booked in the forum on the third floor with 8’ tables provided for each employer Do you plan to serve food at this event?: No Are you working with development to obtain sponsors for this event?: yes/no Career Centre Signature: Date: 31 PROCEDURES: HASKAYNE STUDENT CLUBS The Heavy Stuff Club in good standing No student club shall be eligible to receive any support or resources from the Haskayne faculty or departments unless that club is in good standing. For a student organization to be and remain in good standing with the Haskayne School of Business, the following requirements must be met: o The club must be a registered club with the University of Calgary Students’ Union o The club and all individuals acting on behalf of the club must comply with all requirements in the Haskayne Student Code of Conduct o No club shall be operated for the individual profit or gain of its organizers, executive or members. This includes financial profit or involvement solely for the purpose of securing personal employment o A copy of the club’s constitution must be submitted to the Associate Dean Undergraduate on a yearly basis, updated to include any changes as they are made o Each May, each student club must file a list of their current Executives, including home phone numbers and e-mail addresses, with the office of the Associate Dean Undergraduate o An annual report must be filed by each student club with the Associate Dean Undergraduate by April 30. This statement must include a report of all revenues and expenses (for the year dated May 1 – April 30), including membership fees, Faculty, and external funding Failure to Abide If a student club has been deemed to have acted in a way – in spirit or in word – that goes against any of the policies laid out in this document or in any of the event forms or associated procedures, the following procedure and penalties will apply: Club executives and members involved will be required to meet with the staff or faculty member whose policies were violated. In that meeting, the staff or faculty member can deny approval of any current or future event and can also place requirements for amends and learning on the club (such as an apology letter to the external partner or a requirement to learn more about something such as fundraising, event management, etc.) The Associate Dean Undergraduate and the Faculty Advisor will be notified of this meeting and results If this does not solve the issue and/or if a pattern of behavior is apparent, a meeting will be called with the club executive, faculty advisor, Associate Dean Undergraduate and any other party applicable to the concern. Penalty and sanctions will be determined by the Associate Dean Undergraduate and can include but are not limited to: Loss of good standing Loss of support from any or all of Haskayne’s departments that support student club activity Probationary period with extra requirements for information and monitoring of club activity Action against an individual or club under the Haskayne Code of Conduct Any other appropriate action under the discretion of the Associate Dean Undergraduate 32