Do You Have The Right Partner? Do You Have The Right Partner? NBIS - PREMIER INSURANCE & RISK MANAGEMENT SOLUTIONS FOR HEAVY CONSTRUCTION INDUSTRIES Who is NBIS? NBIS is the premier provider of coverage solutions for the Heavy Construction Industries. As a hybrid, full service provider in program underwriting and administration of custom Construction and related Transport Insurance Programs, NBIS delivers 100% of the core functions of a Specialty Insurance Company to agents/brokers and insured customers as a Managing General Underwriter (MGU) organization. Working in partnership with 'A' rated carrier partners, NBIS delivers multi-line program underwriting, policy issuance, reinsurance support, claims adjusting, on-site claims investigations, risk management kit administration (including contract management), loss control evaluations and premium audit services. We provide: • Insurance Coverage • Risk Management & Loss Control Solutions • Contractual Risk Management • Claims Handling Do You Have The Right Partner? INDUSTRIES WE SERVE NBIS Insurance Programs Crane & Rigging The NBIS Advantage: Specialized Transport • Risk Management Differentiation • Industry Experts in Underwriting & Risk Management Concrete Pumping Equipment Dealers/ Rental • Market competitive terms • Account Partnership NBIS Product Offerings CONTRACTORS’ AUTO GENERAL LIABILITY PROPERTY/ INLAND MARINE EXCESS/ UMBRELLA WORKERS’ COMPENSATION CRANE & RIGGING Select States* SPECIALIZED TRANSPORT Select States* CONCRETE PUMPING Select States* EQUIPMENT RENTAL/DEALERS Select States* * Brokerage markets Industries We Serve | Crane & Rigging | Specialized Transportation | Concrete Pumping | | Equipment Dealers | Driver Profile Commonalities: • • • • Drivers employed are compensated per job as opposed to per mile Drivers are operating specialized equipment such as steerable Jeep dollies/boosters, push tractors, and 21axle trailers to transport high value cargo as securely and carefully as possible The majority of these loads are permitted and many require the escort Level of sophistication/expertise attracts the highest caliber of drivers SAFER/BASIC’s Profile: • • • • FMCSA BASIC metrics are now applied to crane, rigging and concrete pumping contractors Limited over-the-road time reduces the number of hours-of-service (HOS) violations Crane, rigging and concrete pumping contractors have pre and post trip vehicle inspections and an annual vehicle inspection as a part of their normal procedures Low road speed and vehicle escorts = fewer moving violations/at-fault accidents on in commercial vehicles due to low road speed and vehicle escorts Crane & Rigging CLASSES OF BUSINESS COVERAGE FEATURES Crane and Rigging • • • • • • • COVERAGES General Liability Property / Inland Marine Commercial Auto Excess/Umbrella Workers’ Compensation (selected states) TERRITORY Available in all 50 States 10/01 GL Coverage Form utilized, providing over-the-road coverage form mobile equipment Motor vehicle law endorsement gives PIP, UM, and Med Pay coverages to mobile equipment Riggers liability - coverage solutions aligned with the exposure Blanket waiver of subrogation and additional insured endorsements available Hired and non-owned liability and hired car physical damage coverages available Installation floaters, 3rd party loss of use, and motor truck cargo coverage offered Deductible incentive endorsement offers up to 50% of deductible waived if NBIS preferred contractual language is utilized OR if driver has completed Online Driver Training Program William (Billy) Smith, Program Manager With many years of construction experience coupled with safety, loss control, and litigation management, he and his team of experts have worked to put NBIS on the map as the recognized market leader in construction risk management. Bill has over 28 years of experience in the Crane, Rigging, and Construction industry. Previously he worked as Safety and Health Specialist with the Directorate of Construction, U.S. DOL-OSHA, where he guided and assisted all departments and field offices on crane and construction policies, procedures, and safe working practices. Bill is a recognized leader in the industry and has been published in Crane Works magazine and Lifting and Transportation magazine. He has also been acknowledged in the book, “Crane and Derricks.” bsmith@NBIS.com Crane & Rigging Program Variations: Claims Handling: Large Crane Companies > $1mm in Receipts • No minimum premium • Discounts available for NCCCO Certified operators Claims are managed in-house by our team of experts: • 7 adjusters with commercial construction experience, from 15-40 years • Example – NBIS’ CIM adjuster has 40 years of Big Iron experience Crane Companies < $1mm in receipts, typically owner/operator • $4k minimum premium on CGL • Provide all of NBIS’ powerful Risk Management solutions • Streamlined UW Process Claims managed by NBIS provide benefit to your clients • Examples: Action Over, Primary and Excess, Subrogation etc. Crane & Rigging - Risk Management From the outset of our relationship with our insureds, we provide tools through our Risk Management Support System (RMSS) so that insureds may educate themselves concerning the risks in the industry, and more importantly, learn how to effectively manage those risks. RMSS helps the insured learn how to provide a safer work environment, manage their claims more effectively, lower their future insurance cost, and manage a more profitable business. Risk Management Support System (RMSS) The RMSS Kit for the Crane & Rigging Program includes: • RMSS CD – resources available on CD or Online • Contract Risk Transfer both as sub employer and as rental house (bare and manned) • Crane Use Standards – ASME B30.5 • Selected OSHA Regulations For Lifting & Compliance • Safety Handbook • Personnel Responsibilities Manual • Activity Based Tool Box Talks (Safety Meeting Worksheets) • Safety Incentive Program • Early Return To Work Program Crane & Rigging - Risk Management Online Driver Safety Training - Policyholder Advantage NBIS, in partnership with Insure Learn has developed short tactical 15 minute online training courses targeting specific high risk / loss issues. Based not only on loss data, but the insured work environment increasing user retention of information. Classes are designed as part of a curriculum that can be easily managed locally. 5 Courses that have been customized for Mobile Crane Drivers - Stopping Distance, Changing Lanes, Backing, Distracted Driving and Introduction to CSA • Available Online 24/7 - your drivers can train at home anytime • Courses take 15 minutes to complete and learning will be demonstrated with completion of each course and tests • System provides full tracking and reporting which will allow you to protect your company and show that you have continued to train your employees. Specialized Transportation CLASSES OF BUSINESS COVERAGE FEATURES Specialized Transportation Machinery Movers Heavy Equipment Haulers • • COVERAGES Truckers’ Liability Physical Damage Custom Cargo/Transit Property/Inland Marine General Liability Excess/Umbrella Workers’ Compensation TERRITORY Available in all 50 States • • • • • Cargo limits up to $5M available Flexible rating plans available, gross receipts, gross mileage, or composite rate/unit options offered Filings electronically processed within 24 hours of request No minimum premium requirements High value equipment can be insured competitively under IM coverage form Hired and non-owned liability and hired car physical damage coverages available Installation floaters, 3rd party loss of use, and motor truck cargo coverage offered Robert C. Moore, Esq., Program Manager Robert C. Moore is the Chief Legal Officer for NBIS and its subsidiaries and the Transportation Program Manager. He has been in the transportation and construction field for over 30 years. He has been active in numerous trade organizations and currently sits on the Specialized Carriers & Riggers Association Transportation Governing Board, the Transportation Safety Committee and is President of the Specialized Carriers & Riggers Foundation. Having worked for Great America, AIG and several other major insurance companies as a senior litigator, Moore’s 35+ years of experience in such areas as Construction Litigation; Products Liability; Professional Liability; Specialty Lines Coverage; Personal Injury Defense; and Tort Reform, have made him a nationally recognized speaker on contractual liability and construction defect. rmoore@NBIS.com Specialized Transportation The NBIS Specialized Transportation program refers to firms engaged in the transportation of oversized, over-dimensional commodities. Vehicle Usage • Electrical transformers • Large construction equipment (referred to within the industry as yellow iron movers) • Mobile oil rigs/derricks • Specialty “oversize” / “over-dimensional” / “overweight” loads. Characteristics of this program include: • Preplanned routes • Curfew hours of service • Permitted loads • Front and rear escort vehicles • Local to intermediate radius of operation • Low driver turn-over • Specialized tractors re-geared for travel at very low speeds. Mileage Profile: The nature of the specialized transportation industry lends itself to a more localized radius of operation. Typical mileage per power unit ranges from 15,000-60,000 per year. Analysis of IFTA statements indicate the bulk of annual mileage in state of domicile with remainder tallied in surrounding states only. In comparison, the average general freight unlimited radius trucking firm will average upwards of 90,000 miles per power unit with IFTA report analysis indicating operation in any number of states. Specialized Transportation Risk Management Robert (Bob) C. Moore, Esq. – Chief Legal Officer & Transportation Program Manager Christopher P. Nelson - Assistant Vice President, Risk Management – Transportation Christopher P. Nelson is the Assistant Vice President, Risk Management – Transportation for NBIS. With more than twelve years of experience in risk management both in the trucking and insurance industry, Mr. Nelson previously served as Executive Director of Risk Management for RAIR, a division of Lytx (formerly DriveCam). He also served as Manager of Risk Analysis for a large insurance company that specializes in marketing and underwriting insurance for the transportation industry as well as other senior safety executive positions with several trucking companies, providing him first-hand knowledge of the challenges carriers face in dealing with safety and regulatory compliance. cnelson@nbis.com Kate Lasky – Associate Corporate Attorney Kate Lasky is an Associate Corporate Attorney for NBIS and its subsidiaries; she has been with NBIS since 2010. Her primary functions are: Risk Management Support with an emphasis on contract management; ensuring regulatory compliance; handling communications with the department of insurance; coverage opinions; performing legal research and analysis; and, providing general legal support to the organization. Ms. Lasky graduated from Rollins College in 2003, and received her paralegal certificate from Loyola University Chicago in 2004. She received her JD from John Marshall Law School in 2009. klasky@nbis.com Specialized Transportation Risk Management The Safety & Regulatory section includes: Regulatory Compliance Resource guide to explain the core FMCSA Standards, including: CSA Safety Measurement System (SMS, Hours-ofService Compliance, Driver Logs & Auditing, Controlled Substance/Alcohol Compliance, Vehicle Maintenance Logs and Hazardous Materials Handling. A practical guide for your Risk Manager to reference common compliance pitfalls. Knowing the standards is part of the job, driving compliance across the company starts with the Risk/Safety Manager, be sure they have the resources to be successful. Driver’s Manual This package is easily implemented in the insured company as a FMCSA compliant safe work practices manual covering Employment Policies, Operating Procedures, Safety & Regulatory through Maintenance, Fuel & Permitting related to the Specialized Transportation Business. Risk Assessment Tools These three Excel based tools are designed to be there before and after any incident, documenting the hours and financials related to any job site accident. These three tools are a resource to internally manage: 1) Cost and downtime hours related to collisions, 2) Driver safety and risk analysis, 3) the five categories of cost related to a work injury. Safety Metrics Guide This practical guide outlines a basic set of metrics all carriers should track and manage accordingly. The majority are the CSA 7 BASICs along with a few cost calculators that will support your company in driving down the costs of certain risks. Motor carriers also need a measurement system to help them identify where focus is needed and there is definitely no need to re-create the wheel. Utilizing the framework of the CSA seven BASICs will give you a roadmap as to how and where to start. Concrete Pumping CLASSES OF BUSINESS COVERAGE FEATURES Concrete Pumping Operations • COVERAGES • General Liability Property / Inland Marine Commercial Auto Excess/Umbrella Workers’ Compensation (selected states) • • • Providing coverage for concrete pumps both over-the-road and on the job site including public streets & highways on the CGL Motor vehicle laws endorsement amended to include concrete pumps as mobile equipment Flexible Additional Insured options available Deductible incentive endorsement offers up to 50% of deductible waived if NBIS preferred contractual language is utilized Deductible Endorsement on Over the Road Claims when CMV Driver has completed NBIS’ Online Driver Training* Rob Edwards, Program Manager & ASME B30.27 Chair TERRITORY Available in all 50 States As a member of ASME B30 main committee and chair of the B30.27 committee, Rob led the development of the safety standard for concrete pumps and concrete conveyors, now an American National Standard. The standard affects manufacturers, maintenance and inspection personnel, and pumping personnel. Rob has been in the concrete pumping industry since 1978, starting as a pump operator. Rob has served the industry in many capacities from designing the original ACPA Safety Seminar, writing the original Safety Manual and the offshoot coworker safety manual and safety manual for ready mixed concrete truck drivers delivering to pumps, developing the Coworker safety training, and co-authoring the certification test and study guide. redwards@NBIS.com * Concrete training modules coming soon Concrete Pumping Mobile Equipment The mobile pump “over-the-road” exposure is covered under the general liability policy via the CG 00 01 10 01 policy form (excess and surplus lines) which includes the CG 99 01 11 85 Motor Vehicle Laws endorsement. The only instance where we have an exposure to mobile cranes on the commercial auto policy is where a specific state (NY and MA) requires an electronic filing made by a commercial auto carrier. In these instances, NBIS will manage electronic reporting to state DMV offices. Vehicle Usage Class encompasses risks that are hauling their own equipment to and from the jobsite and incidental service vehicles. Mileage Profile Average mileage on supporting service units ranges from 10,000 to 20,000 miles per year with lower mileage on heavy and extra-heavy units as they sometimes remain onsite throughout the duration of the job. Concrete Pumping - Risk Management From the outset of our relationship with our insureds, we provide tools through our Risk Management Support System (RMSS) so that insureds may educate themselves concerning the risks in the industry, and more importantly, learn how to effectively manage those risks. RMSS helps the insured learn how to provide a safer work environment, manage their claims more effectively, lower their future insurance cost, and manage a more profitable business. Risk Management Support System (RMSS) The RMSS Kit for the Concrete Pumping Program includes: • RMSS CD – resources available on CD or Online • Material Placement Safety Standards – ASME B30.27 • Power Line Safety, One to One Rule & Concrete 101 Guidebooks • Employee Safety Manual • Hopper Talks (Safety Meeting Worksheets) • Hose-Whip Accident Prevention Manual • Outrigger Accident Prevention Manual Equipment Dealer/Rental Class of Business • Equipment Dealer • Equipment Rental Coverages • General Liability • Property / Inland Marine • Commercial Auto • Excess / Umbrella • Workers' Compensation (selected states) Territory • Available in all 50 states Coverages Features • 10/01 GL Coverage form utilized providing over-the-road coverage form mobile equipment • High valued equipment can be insured competitively under IM coverage form • Rigger's Liability available under GL or IM coverage form tailored for each client • Blanket waiver of subrogation and additional insured endorsements available • State specific rental agreement language reviewed by in-house legal experts • Real world Risk Management solutions you can put to work immediately • Deductible incentive endorsement, offers up to 50% of deductible waived if NBIS preferred contract language is utilized • In-house claims handling, 40 years of experience in heavy construction claims Hank Butler, Program Manager Hank is the Vice President of Underwriting for NBIS, overseeing Underwriting Teams in Atlanta and Chicago, as well as Program Manager for the Equipment Dealers Program. Prior to NBIS, Hank was Regional Vice President with Framer’s Union Insurance,(a QBE Regional Company), Underwriting Vice President for Zurich’s Mid-Market Construction Division, Branch Vice President, as well as other positons in Commercial and Construction Insurance. Besides extensive experience with Insurance Companies, Hank has worked in the alternative market with Pool Administrators and a Program Administrators as well. Hank has been involved in multi-line Insurance Underwriting for all 50 States. hbutler@NBIS.com Do You Have The Right Partner? BRINGING IT ALL TOGETHER The Big Picture Quotation • Contracts in use submitted to RM Team Premium Bound • Accepted Language, Deductible end applied Post Bind • Site Visits • RMSS support • Additional contracts Claims Handling • In-House expertise • One adjuster for all lines For NBIS, loss control is paramount to profitability. Our loss control services include: • Online Risk Management Portal for existing insureds. • Risk Management Support System Kit – delivered post bind. • On-site training and education (classes). • Contract analysis and recommendations for all insured business contracts to ensure optimum risk transfer and jurisdictionally appropriate indemnification wording. • Provisions in the policy that trigger deductible credits for preferred contract language at the time of loss. • Rehabilitation of under-performing risks via a specific risk services plan tailored to the insured utilizing cause of loss data, mock DOT audits, and multiple on-site visits from NBIS loss control representatives to verify progress. • Regional seminars in industry best practices. • NBIS risk management team members sit on two government regulatory committees focused on the heavy construction and transport industry. Our underwriting, claims, and loss control (risk mitigation) teams are best-in-class and when married with a carrier partner that complements our team, profitability will ensue. Do You Have The Right Partner? SUBMISSION REQUIREMENTS Submission Requirements General Liability Inland Marine & Property Commercial Auto Umbrella Excess Acord Sections Acord Sections Acord Sections NBIS Supplemental Application 5 years Current Value Loss History NBIS Supplemental Application 5 years Current Value Loss History Vehicle Schedule with Cost New 5 years Current Value Loss History Equipment Schedule Driver Schedule Vehicle Schedule Operator Certifications Motor Vehicle Reports – All Driver’s Underlying CGL Quotation Equipment Inspections Underlying Auto Quotation Safety Program Employer’s Liability Carrier/Limit Lease/Rental Agreements Send your accounts today! submissions@NBIS.com Do You Have The Right Partner? QUESTION & ANSWER Next Steps • NBIS is pleased to have this opportunity to review our programs and industry experts with you. Send your submissions to us Today : submissions@nbis.com • Questions? Contact us: – 866.668.NBIS – contactus@NBIS.com – www.NBIS.com