Handling projects and requirements towards delivery MAN Diesel & Turbo Author Current topic 00.00.2012 < 1 > Agenda • • • • • General Company Presentation Environment Project Governance Model Requriements Gathering Process Development MAN Diesel & Turbo Author Current topic 00.00.2012 < 2 > Volkswagen Group MAN Diesel & Turbo Author Current topic 00.00.2012 < 3 > MAN Diesel & Turbo Areas of Activity • 2-stroke and 4-stroke engines for marine and stationary applications • Complete propulsion packages • Compressors and turbines for all industrial applications • Chemical reactors and apparatuses • Turnkey power plants • Operation and maintenance of power plants • After Sales Services like repair, spare part supply, retrofitting, recycling and monitoring of all MAN large-bore engines and turbomachinery in use across the world (MAN│PrimeServ) MAN Diesel & Turbo Author Current topic 00.00.2012 < 4 > Areas of Activity MAN Diesel & Turbo in World Trade 50% of World Trade is Powered by MAN Diesel Engines! MAN Diesel & Turbo Author Current topic 00.00.2012 < 5 > Sole Provider of a Diesel Engine Programme from 450 kW to 87,000 kW 4-stroke engines 450 22.000 kW Comparison 4 29 2-stroke engines 3.000 - 87.000 kW 214 845 (number VW Golf TDI) MAN Diesel & Turbo Author Current topic 00.00.2012 < 6 > Areas of Activity Applications and Market Segments The product range covers almost all applications in the Upstream, Midstream, Downstream, Industrial Gases, Power Generation as well as Marine Business. 2 6 4 8 1 5 3 5 7 4 21 10 13 16 9 12 13 19 17 21 21 14 18 22 15 MAN Diesel & Turbo Author Deep Sea / Subsea 2 FPSO-Ship 3 Offshore Platform 4 Marine Propulsion 5 Diesel / Gas-Electric Propulsion 6 Marine Gen-Set 7 Waste-Heat-Recovery (WHR) System 8 Floating Power Station 9 XTL Plant (Very Large ASU) 10 LNG Liquefaction 11 Onshore Production 12 Gas Storage 13 Gas Transport 14 Refinery 15 Reactors 16 LNG ReGasification 17 Chemical / Petrochemical 18 Gasification (Small and Medium ASU) 19 Power Generation 20 Enhanced Oil Recovery 21 CCS 22 Iron, Steel & Mining 20 11 5 1 Current topic 00.00.2012 < 7 > Sites Production Network Frederikshavn Changzhou Copenhagen Aurangabad Hamburg Berlin Oberhausen Velká Bíteš Deggendorf Augsburg Saint Nazaire Zürich Diesel Plants Turbo Plants Diesel & Turbo Plant MAN Diesel & Turbo Author Current topic 00.00.2012 < 8 > Sites Worldwide Locations (Service Centers/Hubs) >100 global service centers/hubs in >50 countries MAN Diesel & Turbo Author Current topic 00.00.2012 < 9 > MDT Standard Technologies • • • • SQL Server or Oracle Database .NET ver. X.X SharePoint 2007-2013 Various 3rd party frameworks within .NET • Windows XP/7 OS • Office 2007/2010 • IE8/IE9 MAN Diesel & Turbo Author Current topic 00.00.2012 < 10 > MAN Diesel & Turbo Key Figures 2012 in € Mill. Order intake of which: Engines & Marine Systems of which: Power Plants of which: Turbomachinery Revenue1 of which: Engines & Marine Systems of which: Power Plants of which: Turbomachinery Employees2 2012 2011 Change in % 3,510 3,692 -5 1,296 1,605 -19 668 640 4 1,5467 1,447 7 3,780 3,610 5 1,552 1,670 -7 773 647 19 1,455 1,293 12 14,863 14,039 6 € Mio Operating profit 437 460 -23 Of which: Engines & Marine Systems 319 359 -40 of which: Power Plants -47 -22 -25 of which: Turbomachinery 165 123 42 11.6 12.7 - ROS (%) 1) 2) Including consolidation adjustments between the Engines & Marine Systems, Power Plants and Turbomachinery strategic business units. Headcount (including subcontracted employees) as of December 31, 2012 MAN Diesel & Turbo Author Current topic 00.00.2012 < 11 > SharePoint Environments Intranet – SharePoint 2010 • Using almost all Services Application e.g. Project Server, Reporting, Access, Manage Metadata, Performance Point • Nintex Workflow • Many customization ~120 solutions – no SharePoint Designer Customizations Enterprise Search – SharePoint 2013 (under development) Extranet – SharePoint 2007 • Out of the box • Few customizations • Custom admin module MAN Diesel & Turbo Author Current topic 00.00.2012 < 12 > Key highlights of IT PMM 2.0 Gate 0 Phases & gates Objective Overall criteria Deliverable Gate keeper Project lifecycle MAN Diesel & Turbo Define Strategic alignment Brief Business Idea Application committees Plan 1 Project Agreement Solution integration Decision foundation Project planned Cost/benefit approved 2 Application committees IT committee Benefits proven 3 Project Project Evaluation Closure Updated Project Agreement Building the plan w. frontloading Benefit realisation Integration is evaluated Steering committees Author Gate 4 Finish Execute Business anchoring Benefits defined Gate 3 Gate 2 Gate 1 Steering committees Executing the plan Current topic Application committees IT committee Follow-up and plan for the future 00.00.2012 < 13 > Four questions need to be answered for all gate deliverables Document creation Why should we go through with this project? (e.g. business case) What are we implementing? (e.g. deliverables ) How will we achieve this? (e.g. project plan) Why? What? Risk? What risks are associated with the project? (e.g. risk management) How? Document approval MAN Diesel & Turbo Author Current topic 00.00.2012 < 14 > 1. Project Governance Governance structure and committee scope Strategy • Decides the overall strategic direction of MAN Diesel & Turbo and allocates IT Budget Executive Board • • • • • IT Committee (ITC) Application Committees (AppC) Governance Committees Supply Chain Engineering Web & Content Project Steering Committee Project Owner (chairman) GI Team Members BU Team Members Overall Governance of IT Project Portfolio Definition of frame for Application Committees Responsible for IT projects above 500 K€ Approval at Gate 1 (Initial Project Agreement) Follow-up on Benefit Realisation at Gate 4 • Prioritise project portfolio and recommend BBIs (at Gate 0) • Responsible for IT projects between 50 K€ and 500 K€ • Approval at Gate 1 and 4 • Group to support realisation of project content • Acts as Ambassador for the project • Approval for Gates 2 and 3 • Owns and anchors a specific project in the organisation and is thereby responsible for the overall success of the project Project Team Project Management GI Team Members MAN Diesel & Turbo • Leads the project organisation and carries out the project according to the objectives and terms in Project Agreement Project Manager BU Team Members Author • Deliver defined tasks to achieve objective, scope and milestones Current topic 00.00.2012 < 15 > 2. Portfolio Management Project categories (ABCD) Project category A Activity type & governance group Major strategic or large change projects Cost limit Above €500K Gate 0 decision & document IT committee Application committee review Medium, tactical projects BBI Gate 1 decision & document Gate 2 decision & document Gate 3 decision ITC decision Initial Project Agreement Gate 4 decision & document ITC decision Project Closure StC decision StC decision Project Agreement B Application committee Small projects C GI management €50K 500K €20K 50K AppC decision Initial Project Agreement GI management decision BBI AppC decision Project Closure StC decision StC Decision Project charter & TPC Project Closure n/a D Tickets* & maintenance** Below €20K Ticket system processes n/a n/a n/a CC managers * If tickets exceed €20K, the CC manager has to decide if they need to be redefined as projects. The nature of the work is more important for this determination than the cost. Tickets above €50K must be designated as projects with the according governance. MAN Diesel & Turbo Author Current topic 00.00.2012 < 16 > Execute – Build Information Architecture What is our process? Analysis Design User Research Know your users - Who are the user profiles internal or external or both? How do they use the application (own PC, mobile device, kiosk?), what drives the use etc. Paper or sketch prototype Give a visual overview of the future solution. To assure a consistent look-and-feel and optimal visual use of the application e.g. App or Web Information Architecture User Profiles Kick off workshop Graphical Design Interviews Scenarios Usability Test Visual Identity MAN Diesel & Turbo Survey Author Current topic 00.00.2012 < < 17 17 > > Tools to help initial workshops MAN Diesel & Turbo Author Current topic 00.00.2012 < 18 > Business Analysis What is our process? April 2010 July 2010 Information architecture Business analysis – “as is” Business analysis – ”to be” Process: Interview & Workshops Process: Interviews and input from Information architecture Process: Interviews & Workshops Iterations MAN Diesel & Turbo Author Current topic 00.00.2012 < 19 > What happens after Business Analysis July 2010 Business Requirements Breakdown Process: Interview & Workshops October 2010 Functional & Non Functional Requirements Breakdown Technical System Requirements Breakdown Process: Workshops based on prototypes, workflow scenarios or user stories Process: Developers Analysis, Workshops Iterations and Change control MAN Diesel & Turbo Author Current topic 00.00.2012 < < 20 20 >> Hands on Experiences • Going from Photoshop design to real functionality req. description can be very time consuming • Make Evaluation about how much of the box SharePoint can be utilized: • Should it developed as standard .NET or inside SharePoint foundation (why and why not) 1. E.g. system with a lot of non document data - outside SharePoint 2. Use of workflow - inside 3. Document centric - inside • Focus on using the given technologies optimal instead of adding 3rd solutions e.g. know differences between foundation and enterprise • Make generic and reusable components E.g. download zip applications make one • Layout changes is a killer and time consuming MAN Diesel & Turbo Author Current topic 00.00.2012 < 21 > Development Approach Requirements and packages All business and functional requirements should be grouped and prioritized by the LoB and Architects Technical Requirements should be grouped in a packages and overall estimated Iterative Development Approach Often done as a combination of classic waterfall and agile development One approach could be start with Two iterations with demo for the customer and defect handling Development Iteration 1 Defects Development Iteration 2 Demo Process Delivery Package handed to developer -> Developer estimate (incl. unit test) package and update on a project site -> Progress on development (remaining hours) If an estimate exceeds expected hours then it is important to flag it up front MAN Diesel & Turbo Author Current topic 00.00.2012 < 22 > Development Environment how is our? • • • • Developer Machine Deployment /Test Server Pre Prod Server Production Server How do we ensure all are in sync? Where do we stored code and which standard are we using? MAN Diesel & Turbo Author Current topic 00.00.2012 < 23 > Defects, Change and Test Management Defects/Change Request TestTrackPro or SharePoint lists Test cases Simple test cases developed MAN Diesel & Turbo Author Current topic 00.00.2012 < 24 > Development Environment optimal MAN Diesel & Turbo Author Current topic 00.00.2012 < 25 > Do you have any more questions? Peter Stern [Contact details] MAN Diesel & Turbo Niels Garde [Contact details] Author Current topic 00.00.2012 < 26 >