Classroom Management
Strategies
BALTIMORE CITY COMMUNITY COLLEGE
SPRING FACULTY ACADEMY
JANUARY 6, 2011
GAARE AUDITORIUM
Presenters
Dr. Alicia Harvey-Smith, Vice President Student Affairs
Dr. Nevada Winrow, Assistant Professor - Public Services, Education and Social Sciences
Alvin Winkler, Chief Public Safety
Ms. Kathy Odell-Carlson, Coordinator Judicial Affairs
Classroom Management
What is it?
Definitions
 Management refers to supervision, refereeing, facilitating, and
academic discipline.
 Classroom management is the ability to facilitate learning and
control for rude and inappropriate behaviors which may distract or
hinder the process.
(4 faculty-Classroom Management-Lisa Rodriguez, Ph.D.)
Why is it important?
Higher Education literature suggests an increase in
student rudeness and overt behaviors towards
faculty by students.
Suggested Strategies
 Set the tone - 1st day of class.
 Set the example.
 Use the syllabus as a management tool.
 Empower students, allow input in setting ground
rules for acceptable behaviors.
 Listen.
 Build relationships.
 Get to know students.
More Strategies
 Assess Before Reacting - Does reaction fit situation?
 Teachable moment vs. Public Safety/Judicial Affairs
 If at all possible, do not discipline publicly.
 Stop, Look, Listen, and Respond.
“Managing Conflict with Students and Peers”
Mary Wiemann
4faculty.org
Why is Managing the Learning
Environment Important?
 Disruptions in the classroom are interruptions to the
learning process.
 Situations can quickly get out of hand.
 Troubling situations can become emergencies.
“Classroom Management”
Lisa Rodriguez
4faculty.org
Judicial Affairs @BCCC
 Inappropriate behavior should not be acceptable. Behaviors
are documented in the Code of Conduct and specific
classroom behaviors should be identified in the syllabus.
 It may be helpful to place a reference to the Code of Conduct
in the syllabus.
 Alert the student of the appropriate behavior for the
classroom.
 If the behavior continues, the student should be reported to
the Office of Judicial Affairs for a advising session.
Judicial Affairs @ BCCC
 If behavior warrants, you may have the student leave class for
one class period until the matter is investigated and or
resolved. Depending upon the outcome, the student may be
permanently removed.
 If the student refuses to remove themselves, you may contact
Judicial Affairs or the Campus Ombudsman. Each semester
contact information is published and is also located in each
classroom.
 If you determine the situation to be of a dangerous nature
please contact Public Safety who will assist and contact 911 if
warranted.
Code of Conduct & Disruption
 Verbal Abuse
 Physical abuse or threats
 Damage to personal or college property
 Use of drugs and alcohol on college premise
 Inordinate demands for time and attention
 Harassment
 Disruption of a classroom, administration, or
campus activity
Handling Disruptions
 Privately inform the disruptive student:
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Of the appropriate behavior
That disruptive behavior will not be tolerated because it is
interfering with the educational process or functioning of a
campus activity or depriving others of the right to learn, the
right to the service, and/or the right to feel safe.
That he or she will be reported to Judicial Affairs if the
behavior continues. This verbal notice must be followed up
in writing with a copy given to the student at the next class
period.
Incident Report Form
On the “N” drive, there is an incident report form,
which can be submitted to the Office of Judicial
Affairs for further processing.
Handling Disruptions
 If behavior continues:
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You have the right to ask the student to leave class for one
class period.
A report of the behavior should immediately be sent to the
Office of Judicial Affairs for appropriate action .
If the student refuses to leave, contact the campus
Ombudsman or Public Safety for immediate removal.
“Dealing with Disruptive Students”
Alyson Bostwick
4faculty.org
Troubled Students
 Schizophrenic - Poor Contact With Reality
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Don’t deal with the issue in front of the class.
Acknowledge feelings.
Don’t argue or try to convince them that they are being
irrational.
Do not demand they change their ideas or behavior.
Focus on the here and now.
Make a referral to the Office of Judicial Affairs or the
Coordinator of Health & Wellness.
Troubled Students
 Schizophrenic - Paranoid
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Make your expectations clear.
Express concern with appropriate boundaries.
Maintain a professional distance .
Don’t reinforce or argue.
If necessary refer to Student Health and Wellness Center.
 Student Under The Influence
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Don’t ignore signs of intoxication in the classroom.
Address substance abuse privately/directly with the student.
Don’t make allowances for irresponsible behavior.
Offer support and concern for the well-being of the student.
If necessary refer to the Office of Judicial Affairs.
“How to Assist the Emotionally Troubled Student”
Alyson Bostwick
4faculty.org
Troubled Students
 Aggressive
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Diffuse situation.
Reduce stimulation.
Allow students to express themselves.
Establish boundaries for the behavior.
Alert the Office of Judicial Affairs or Coordinator for Health & Wellness of any suspicious
or threatening behavior.
 Mood Disorders/Suicidal
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Express feelings.
Utilize support networks.
Express your concern to the student.
Refer student for counseling if deemed necessary through Student Health and Wellness
Center.
“How to Assist the Emotionally Troubled Student”
Alyson Bostwick
4faculty.org
Lights – Camera and Action - Skits
Student Performers Michelle Cooper and Tynetta Smith
How to Diffuse
 Act 1 Emotionally Troubled Students
 Act 2 Chewing Gum/Earphones/Refusal to Move
 Act 3 Aggressive Student
 Act 4 Verbal or Physical Threat
Judicial Affairs Office
 Student Code of Conduct
 Maxient
 Behavioral Intervention Teams (BITs)
 Ombudsmen/Mediators
 Updated College Process
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Note: Not every incident will rise to an Incident Management
Advisory Committee Hearing (IMAC)
“N” Drive Incident Report Form
Office of Public Safety
 When to call Public Safety
 What is a true emergency?
 Referral to Judicial Affairs Office – The JAO Process
QUESTIONS
YOU ARE INVITED
TO SERVE
COLLEGE-WIDE
JUDICIAL
COMMITTEE.
ON THE
AFFAIRS
FOR MORE INFORMATION CONTACT
OFFICE OF JUDICIAL AFFAIRS.
THANK YOU.
THE