Chapter 6-1 Chapter 6: Documenting Accounting Information Systems Introduction Why Documentation Is Important Primary Documentation Methods Other Documentation Tools End-user Computing And Documentation Chapter 6-2 Why Documentation Is Important 1. Depicting how the system works 2. Training users 3. Designing new systems 4. Controlling system development and maintenance costs 5. Standardizing communications with others Chapter 6-3 Why Documentation Is Important 6. Auditing AISs 7. Documenting business processes 8. Complying with the Sarbanes-Oxley Act 9. Establishing accountability Chapter 6-4 Example Flowchart Chapter 6-5 Primary Documentation Methods Data Flow Diagrams Document Flowcharts System Flowcharts Process Maps Chapter 6-6 Data Flow Diagrams Uses Used in systems development process Tool for analyzing an existing system Types Context Physical Logical Chapter 6-7 Data Flow Diagram Symbols Chapter 6-8 Types of DFDs Context Diagrams Overview of the system High-level Physical Data Flow Diagrams Focuses on the physical entities of organization Logical Data Flow Diagrams Emphasizes tasks of participants Chapter 6-9 Context Diagram Chapter 6-10 Physical Data Flow Diagrams Focus on physical entities, tangible documents, and reports flowing through the system List job titles of employees Simple, more readable, and easier to interpret Chapter 6-11 Physical Data Flow Diagrams Chapter 6-12 Logical Data Flow Diagrams Identifies what participants do Bubble indicates a task the system performs Help designers decide: System resources to acquire Activities employees must perform How to protect and control these systems Chapter 6-13 Logical Data Flow Diagrams Chapter 6-14 Decomposition Exploding data flow diagrams to create more detail Level 0 data flow diagrams Exploded into successive levels of detail (3.0 – Process Paycheck) Level 1 data flow diagrams 3.1 – Compute gross pay 3.2 – Compute payroll deductions Chapter 6-15 Decomposition – Exploded View of “Process Paycheck” (3.0) Chapter 6-16 Guidelines for Drawing DFDs Avoid detail in high level DFDs Approximately five to seven processes in each Logical DFD Different data flows should have different names All data stores have data flows into and out of them, unless they are used for archiving Include temporary files Chapter 6-17 Guidelines for Drawing DFDs Final recipients of system information are external entities Personnel or departments processing data of the current system are internal entities Display only normal processing routines in high-level DFDs Use only one entity to represent several system entities that perform the same task Chapter 6-18 Document Flowcharts Traces the physical flow of documents through an organization Used to analyze systems for weaknesses in controls and reports Begins by identifying departments and groups that handle the documents Chapter 6-19 Common Document Flowcharting Symbols Chapter 6-20 Common Document Flowcharting Symbols Chapter 6-21 A Simple Document Flowchart Chapter 6-22 A Document Flowchart Chapter 6-23 Guidelines for Drawing Document Flowcharts Identify all departments involved Classify documents and activities by department Identify documents by numbers or color Account for the distribution of each copy of a document. Chapter 6-24 Document Flowcharting Guidelines Use on-page and off-page connectors Coordinate connectors by letter or number Annotate unclear activities Identify filing sequence when necessary Avoid acronyms that could cause confusion Consider automated flowchart tools Chapter 6-25 Study Break #1 The diagram here is most likely a: A. Document flowchart B. System flowchart C. Data flow diagram D. Program flowchart Chapter 6-26 Study Break #2 In the diagram, the arrow represents: A. A wireless transmission B. A telephone call C. An information flow D. A management order to a subordinate Chapter 6-27 System Flowcharts Utilize standardized symbols Concentrate on the computerized data flows Depict electronic job stream of data Illustrate an audit trail through AIS Chapter 6-28 Common System Flowchart Symbols Chapter 6-29 Common System Flowchart Symbols Chapter 6-30 System Flowcharting Guidelines Arrange to read from top to bottom and left to right Use standardized symbols There must be a process symbol separating an input and output symbol (Sandwich rule) Chapter 6-31 Systems Flowcharting Guidelines Use on-page and off-page connectors Sketch a flowchart before designing the final draft Use annotated descriptions and comments in flowcharts for clarification Chapter 6-32 System Flowchart Example Chapter 6-33 System Flowchart Example (continued) Chapter 6-34 Process Maps Document business processes in easy-tofollow diagrams. Auditing uses: Understand operations Document understanding Identify internal control weaknesses and problems Chapter 6-35 Process Map - Order Fulfillment Process Chapter 6-36 A Second-level Process Map Chapter 6-37 Guidelines for Drawing Process Maps Identify and define the process of interest Understand the purpose for the process map Meet with employees to acquire input Remember that processes have inputs, outputs, and enablers Chapter 6-38 Guidelines for Drawing Process Maps Show key decision points Pay attention to the level of detail you capture Avoid mapping the “should-be” or “couldbe” (Map what is in place!) Practice, practice, practice Chapter 6-39 Policies for End-User Computing and Documentation 1. 2. 3. 4. Formally evaluate large projects Adopt formal end-user development policies Formalize documentation standards Limit the number of employees authorized to create end-user applications 5. Audit new and existing systems Chapter 6-40