UMHS Masters Series Finance & Strategy April 2013 Introductions Introductions… 2 3 Today’s Topics Morning Sessions: • The UMHS “Economy” • Accounting & Financial Statements • UMHS Funds Flow • Building a Strategic Plan • Strategic Planning & Deployment at UMHS 4 Today’s Topics (afternoon session) Afternoon Sessions: • • • • Strategic Plans vs. Business Plans Finance Basics & Capital Process Business Plan Elements How to Prioritize? • UMHS Strategic Financial Plan • Financial Actions 5 6 Healthcare & Higher Education Healthcare & Higher Ed at the Crossroads Higher Ed UMHS Healthcare 8 Health Care & Higher Ed as a Business: Organizational Goals Profitability Viability – Regardless of ownership, health care and higher education organizations need to generate profits to… – Invest in new technologies – Replace old buildings and equipment – Build equity and financial base – Achieve other or main health care missions “no margin no mission” 9 10 Health Care as a Business: Profitability Tradeoff Risk vs. Return – The greater the risk an organization incurs, the greater the return it requires – When faced with alternatives, organizations need to assess if the extra profits are worth the risk 11 Viability Trade-Off Liquidity vs. Solvency – Liquidity is a measure of resources (like cash) that can be used to quickly meet any near term obligations – Solvency is a measure of the organization’s ability to meet its long term obligations – Every dollar kept liquid (in cash) is a dollar that could have been invested in a longer term, higher yielding project. 12 University of Michigan Health System 1848 to 2012 UMHS Vision Create the future of health care through discovery Become the national leader in health care, health care reform, biomedical innovation and education 14 UMHS Goals 1. Create the ideal patient care experience. 2. Attain market leadership in key areas. 3. Generate margin for UMHS investment. 4. Translate knowledge into practices and policies that improve health and access to care. 5. Engage in groundbreaking discovery and innovative scientific collaboration. 6. Cultivate an interdisciplinary, continuous learning environment. 7. Promote diversity, cultural competency, and satisfaction among faculty, staff, and students. 15 Cost of Construction: $9,947 16 Cost of Construction: $3,395,961 17 Cost of Construction: $753M 18 Medical School's Cumulative Net Assignable Square Footage (NASF) UMHS Planning 2,500,000 2,000,000 Occupied Space (NASF) • Scheduled open date… • Fully occupied by… 1,500,000 • Research activity impact… 1,000,000 500,000 19 2020 2015 2010 2005 2000 1995 1990 1985 1980 1975 1970 1965 1960 1955 1950 1945 1940 1935 1930 1925 1920 1915 1910 1905 1900 1895 1890 1885 1880 1875 1870 1865 1860 1855 Note: non-clinical lease space included beginning 2001 1850 0 Medical School's Cumulative Net Assignable Square Footage (NASF) UMHS Planning 2,500,000 NCRC 2,000,000 Occupied Space (NASF) • Scheduled open date… • Fully occupied by… 1,500,000 • Research activity impact… BSRB Kresge CCGC MSRB III 1,000,000 MSRB I KEC MSRB II MS II 500,000 MS I K2 K1 & K3 U Hospital Catherine St. Surgery Building 20 2020 2015 2010 2005 2000 1995 1990 1985 1980 1975 1970 1965 1960 1955 1950 1945 1940 1935 1930 1925 1920 1915 1910 1905 1900 1895 1890 1885 1880 1875 1870 1865 1860 1855 Note: non-clinical lease space included beginning 2001 1850 0 Revenue Types • The Health System is a large and complex organization • Take five minutes at your table and develop a list of revenue types at UMHS – An example is Patient Care Revenue 21 Revenue Types • Report out by table and compile a running list… 22 Revenue Types • Patient Care • Research – Direct – In-direct • Other sales and services • Contracts • Royalties/Patents • Tuition • • • • • Lease/rentals Recharge fees State funding Endowment income Gifts – Restricted – Unrestricted • “Transfers” 23 Health System Revenue – All Sources FY11 $7 $6 Tuition Sponsored Research $5.9B Patient Care Investment Income $5 Gifts Royalties, Sales, Services $4 Student Housing / Loan Interest $3.1B Other $3 $2.0B $2 $1.1B $1 $0 UM UMHS HHC UMHS roughly half the University’s annual revenue UMMS 24 UMHS Financial Balance How do we generate cash for ongoing operations and investments? (“viability”) • We Earn it… • Operations • Investment Income • Philanthropy • We Borrow it… • Debt 26 Health System Financial Overview • Multiple Revenue Streams: – – – – – Patient Care Sponsored Research Investment / Endowment Income Philanthropy Tuition / State Appropriations – Intellectual Property: Royalties, Patent & Trademark Income • Challenging environment: – Flat research funding, healthcare reform, investment market variability, poor state employment statistics – UMHS maintains a strong balance sheet, but pressure on operating margins have increased as revenues have flattened and costs increased – Future investments must be aligned with our strategies and weighed with the understanding of trade-offs elsewhere in the Health System 27 Breakout •Read handout Item #1: “The Interdependence of Revenue Sources at the University of Michigan Health System” 28 Breakout •Discussion 29 The UMHS Financial Formula Clinical Research Margin (loss) Margin (subsidy) Biomedical & Medical Education Margin (subsidy) Philanthropy Investment Income Cash to Invest in our Future • Sustainable cash margin generation is necessary for UMHS to reinvest in facilities and human capital over the long-run, as well as maintain its strong balance sheet and access to capital • Total Cash Margin Calculation: (Total Revenues - Total Expenses w/o Depreciation) / Total Revenues 30 Issue: Balanced Growth Clinical Research Margin (loss) Margin (subsidy) Biomedical & Medical Education Margin (subsidy) Philanthropy Investment Income Cash to Invest in our Future This is a key relationship related to growth. Growing the research enterprise requires growth in the clinical business, or financial difficulty may result. 31 UMHS Margin by Mission – FY11 UMHS Consolidated Total Margin Mission Based FY2011 Patient Care Revenues General Fund: Research Indirect General Fund: Tuition General Fund: Provost Allocation Research (Direct) Distributed investment income Gifts Rebill, GME & Other Total Revenues Clinical 2,433,674,789 7,274,057 2,440,948,846 20,102,104 509,097,841 37,428,707 78,519,244 Faculty Salaries Non-Instructional Salaries Fringe Benefits Subtotal Supplies & Other Non-Payroll General Fund: Facility Costs & University Taxes Interest Depreciation Total Expenses 222,119,264 854,034,976 319,908,229 1,396,062,468 697,779,163 16,934,516 145,041,816 2,255,817,963 118,415,559 182,350,957 82,634,082 383,400,597 160,885,286 82,712,927 3,069,182 38,850,149 668,918,141 80,258,327 46,299,842 25,891,329 152,449,497 39,358,070 13,646,248 897,580 1,552,941 207,904,336 185,130,883 7.6% (159,820,300) -31.4% (129,385,092) -164.8% 47,827,439 100.0% 117,740,728 100.0% 185,130,883 145,041,816 (159,820,300) 38,850,149 (129,385,092) 1,552,941 47,827,439 117,740,728 61,493,658 185,444,906 330,172,699 13.5% (120,970,151) -23.8% (127,832,151) -162.8% 47,827,439 100.0% 117,740,728 100.0% 246,938,564 7.7% Margin(Loss) % of revenues Cash Margin Margin Add Depr Add OPEB Total Cash Margin Research Education Philanthropy Investment Income 115,922,427 28,277,859 344,795,450 34,021,072 7,069,465 117,740,728 47,827,439 47,827,439 117,740,728 - - - - TOTAL 2,433,674,789 115,922,427 34,021,072 35,347,324 344,795,450 117,740,728 47,827,439 64,804,869 3,194,134,098 420,793,149 1,082,685,774 428,433,639 1,931,912,562 898,022,519 96,359,175 20,901,277 185,444,906 3,132,640,440 61,493,658 1.9% 32 UMHS Cash Flow Margin % 10.0% 8.0% 9.1% 8.0% 7.6% 6.6% 6.0% 5.2% 4.0% 2.0% 0.0% -0.8% -2.0% FY08 FY09 FY10 FY11 FY12 FY 13 Sept YTD 33 34 UMHS Interdependence: More Than Money The stronger our academic programs, the more likely we are to attract the best faculty, students and staff. The more outstanding our faculty, students and staff, the better positioned we are to: – Deliver the ideal patient care experience – Enhance our research portfolio – Strengthen our competitive advantage as the place where tomorrow’s health care professionals learn and thrive 35 36 Accounting & Financial Statements 38 39 Accounting Versus Financial Management • Accounting concerns the measurement, in financial terms, of events that reflect the resources, operations, and financing of an organization. • Finance & financial management provides the theory, concepts, and tools necessary to help managers make better financial decisions. • Are the two disciplines independent? 40 Accounting Basics • Entity Concept – The unit for which we want to account – One accounting entity can exist within larger entities – Cannot commingle resources and obligations across entities – View all financial events from the standpoint of the entity’s point of view 41 Accounting Basics (continued) • All financial events must be recorded in monetary terms – The financial history of the organization must be told via a currency – Must be careful in the interpretation of an organization over time due to changes in the value of the currency used to record the history 42 Assets • Anything with economic value that can help the organization fulfill its mission – Tangible assets have physical form and substance and typically appear on the balance sheet – Intangible assets have no physical form (good credit, skilled employees, reputation, etc.) and are not usually recorded on the balance sheet 43 Assets • Anything with economic value that can help the organization provide care either directly or indirectly – Tangible assets have physical form and substance and typically appear on the balance sheet – Intangible assets have no physical form (good credit, skilled employees, reputation, etc.) and are not usually recorded on the balance sheet 44 Liabilities • Obligations the organization has to outside creditors – Salaries owed to employees – Money owed to suppliers – Money owed to banks, bondholders, or other creditors – Taxes 45 Owners’ Equity / Net Assets • Equity is the value of the organization to its owners – It is the proportion of the assets available after all liabilities have been paid • • • • Sole proprietorship = Owner’s Equity Partnership = Partners’ Equity Corporation = Shareholders’ or Stockholders’ Equity Not-for-profit = Net Assets 46 47 The Accounting Equation Assets = Liabilities + Net Assets Organization’s Resources Sources of Resources 48 Elements of Financial Statements • • • • • Balance sheet Statement of operations (income statement) Statement of changes in net assets Statement of cash flows Footnotes Rules: – Generally Accepted Accounting Principles (GAAP) – Financial Accounting Standards Board (FASB) – American Institute of Certified Public Accountants (AICPA) Committee on Health Care – Healthcare Financial Management Association (HFMA) Principles and Practices Board (P&PB) 49 Who uses financial statements? • Management: financial planning, assessing debt capacity, pricing, assessing competition • Board of Trustees (Regents) • Creditors, both current and potential • Owners/Investors, both current and potential • Employee unions • Regulatory agencies • Philanthropic foundations and potential donors • Public 50 Important questions they might ask • Is the organization profitable? Why or why not? • Is the organization able to pay its bills? • How efficiently does it collect its accounts receivables? • What is the condition of its facilities? Are they old and in need of replacement? • How efficiently does the organization use its assets? • Is the organization in a good position to take on more debt? 51 Let’s Dive Right In • Handout: FY12 University Financial Statements 52 UM FY12 Financial Statements • How much cash did the University have at the end of FY12? Endowment Investments? • What were the top 4 revenue streams? Expense categories? • How much did the University spend on capital in FY2012? • What jumps out as different on the FY2011 income statement? 53 UM FY12 - Assets 54 UM FY12 – Cash & Investments 55 UM FY12 – Liabilities & Net Assets 56 UMY12 Income Statement 57 UM FY12 Cash Flow 58 UM FY12 Capital 59 60 Interpreting Financial Statements • Quick tips on financial statement interpretation & analysis • Relation of financial performance to organizational excellence & mission 61 Financial Statement Analysis • Financial statement analysis focuses on the information in a business’s financial statements with the goal of assessing financial condition. • Operating indicator analysis focuses on operating data with the goal of explaining financial performance. Thou shalt not … 1. use statements in isolation 2. use statements as the only information on a firm 3. avoid reading footnotes 4. focus on a single number 5. overlook implications 6. ignore events subsequent to statements 7. overlook the limitations of the statements 8. use statements without knowledge 9. shun professional help 10. take unnecessary risks Days Cash = Debt-to-Capitalization = Debt Service Coverage = Average Age of Plant = Total Margin = Operating Margin = ROE = Liquidity Cash + Marketable Securities (Operating Expenses — Depreciation)/365 Leverage Long-term Debt Total Assets Net Revenue Principal Payments + Interest Payments Asset Management Accumulated Depreciation Depreciation Expense Profitability Net Income Revenue Net Operating Income Operating Revenue Net Income Total Equity 62 63 How to Use Ratios • Comparing a firm to itself over time • Comparing across firms • Comparing a firm to an industry • Comparing across industries 64 What do you think are the financial and operating characteristics of top performing hospitals? 65 Characteristics of Top Performing Hospitals • Deliver better quality of care and have better outcomes (lower rates of complications, lower mortality rates, better patient safety) even though their patients are more severely ill (higher case mix index) • Have higher occupancy rates and lower average length of stay • Collect more revenue and incur lower operating expenses per discharge • Have more cash reserves and collect their patient revenues faster • Invest more in plant modernization and replacement • Manage their debt better (they have more funds available to cover their debt service) More information: http://www.100tophospitals.com 66 Financial Accounting as a Foundation • Financial Accounting as a universal language • Necessary context for any career in any industry • Foundation for managerial accounting (how we actually manage organizations from within) and corporate finance (how we actually make and manage investment decisions for the long-run viability of an organization) 67 UMHS Financial Statements 69 Levels of Statements • Financial statements are produced at many levels within the Health System – Total Health System – Components parts • Hospital • Medical School – Departments within the School » Sections/Divisions of departments • Programs within sections/divisions 70 UMHS Financial Statements - Overview • See attached financial packets from June 2012 – Executive Summary (PPT) – UMHS Statements (PDF) – HHC Detail (PDF) – MS Detail (PDF) 71 UMHS Financial Summary • Total UMHS financial performance – – – Operating Margin Total Margin Total Cash Margin • Financial Results by entity – – – – – HHC MS Shared Services MHC “Eliminations” 72 UMHS Financial Update June FY 12 Results UMHS Financial Performance June FY 12 YTD FY12 YTD Actual FY11 YTD Actual Total Revenues $3,260.7 $3,091.1 5.5% $3,260.7 $3,091.1 5.5% Operating Expenses Payroll Depreciation Other Operating Total Expenses 2,078.4 228.9 1,128.0 $3,435.3 1,931.9 185.4 1,021.7 $3,139.0 7.6% 23.5% 10.4% 9.4% 2,078.4 228.9 1,128.0 $3,435.3 1,931.9 185.4 1,021.7 $3,139.0 7.6% 23.5% 10.4% 9.4% Operating Margin Margin % Non Operating Items Investment Income Interest Expense - net Other Non Operating Pre Transfers / Support Margin Margin % UMHS Support Equity Transfers - Net Campus Total Margin Margin % Total Cash Flow Margin Margin % ($174.6) -5.4% ($47.9) -1.5% 118.3 (20.6) 16.0 117.7 (20.9) 12.9 ($60.9) -1.9% % Change Last 12 Last 12 Months thru Months thru % Jun FY12 Jun FY11 Change ($174.6) -5.4% ($47.9) -1.6% 118.3 (20.6) 16.0 117.7 (20.9) 12.9 $61.8 2.0% ($60.9) -1.9% $61.8 2.0% (8.7) (0.3) (8.7) (0.3) ($69.6) -2.1% $61.5 2.0% ($69.6) -2.1% $61.5 2.0% $168.5 5.2% $246.9 8.0% $168.5 5.2% $246.9 8.0% 0.5% -1.4% 24.0% 0.5% -1.4% 24.0% 74 UMHS Financial Performance FY 12 June YTD by Entity HHC Med School Total Revenues $2,257.6 $1,155.9 $100.6 $11.3 Operating Expenses Payroll Depreciation Other Operating Total Expenses 1,132.5 186.7 945.5 $2,264.7 881.3 41.9 401.0 $1,324.2 60.4 37.4 $97.8 4.2 0.3 8.8 $13.3 Operating Margin Margin % ($7.1) -0.4% ($168.3) -14.6% Non Operating Items Investment Income Interest Expense - net Other Non Operating 49.1 (16.9) (1.4) 63.5 (3.7) 16.9 Pre Transfers / Support Margin Margin % $23.7 1.0% ($91.7) -7.9% UMHS Support Equity Transfers - Net Campus (90.3) (6.5) Total Margin Margin % Total Cash Flow Margin Margin % 87.0 7.8 Shared Services $2.8 2.8% MHC ($2.0) -16.0% UMHS Eliminations Consolidated ($264.7) $3,260.7 (264.7) ($264.7) 2,078.4 228.9 1,128.0 $3,435.3 $0.0 ($174.6) -5.4% 2.8 0.5 2.9 - 118.3 (20.6) 16.0 $6.1 6.1% $1.0 0.0% (9.2) 3.3 (0.8) (8.7) $0.0 ($60.9) -1.9% ($73.1) -3.2% $3.1 0.3% ($3.1) -3.1% $3.5 31.1% ($69.6) -2.1% $115.0 5.1% $52.8 4.6% ($3.1) -3.1% $3.8 36.0% $168.5 5.2% 75 HHC Summary – June FY 12 (0.5)% (0.3)% June FY 12 Operating Highlights • June Operating margin = ($1.0M) / (0.5)% • Full year FY 12 Operating margin = ($6.9M) / (0.3)% • June EBITDA/Oper Cash Flow margin = 8.9%; YTD=8.0% • June results favorably impacted by ≈ $5M of unusual items (non-recurring / timing) • Strong activity growth (5.1%) compared to June FY 11 – 3rd straight month of adjusted case growth over 5% – Second half FY 12 activity growth 5.9% vs FY 11 H2 • Appointed FTEs grew in June FY 12 – continuing expense pressure – Full year 12 labor productivity metric unfavorably impacted by FTE increases outpacing activity growth June FY12 vs. June FY11 June FY12 YTD vs. June FY 11 YTD FY11 12 mos. vs. FY10 12 mos. Activity - Adjusted Cases 5.1% 4.6% 3.3% Short Term $44.4/ 8 $120.8 / 24 Facility Rev per case Fav /(Unfav) 4.9% 2.9% 0.9% Long Term $981.0 / 176 $1,043.0 / 204 Total Exp per case (Fav) / Unfav 14.8% 5.9% 1.3% Total $1025.4 / 184 $1,163.8 / 228 Labor Efficiency(Fav)/Unfav 6.8% 1.7% (0.1)% 40.4% 36.1% Key Metrics: Balance Sheet: June 30,2012 June 30, 2011 Unrestricted Cash ($ M / Days) Debt to Capitalization Ratio 76 MS Summary – June FY 12 June FY 12 Operating Highlights: (3.6)% 0.3% Key Metrics June FY12 June FY11 Clinical YTD Operating margin ($ M / %) $126.4 / 20.8% $114.0 / 20.1% IDC / sq. ft. ($) $115.0 $123.0 FTEs Faculty % Change vs prior year 2,165.8 / 4% 2,075 Staff % Change vs. prior year 4,021.2 / 3.0% 3,922.1 • June month Total Margin = ($4.0M) • Full year FY 12 Total Margin = $3.1M • Net Patient Care Revenue up $33.6M YTD (9.5%), $7.1M June FY 12 vs. June FY 11 • Increase in charges primarily driven by an increase in activity and change in procedure mix. • Overall research revenue is down $18.9M YTD driven by decline in Federal Revenue for ARRA run-out. • General Fund unfavorable YTD (-9.1M) but favorable June FY 11 vs. June FY 12 by $5M. Favorable utilities due to mild winter and higher than anticipated undergraduate tuition account for positive June adjustment. • Total Compensation has increased by $25.8M YTD (6.3%) Balance Sheet: June 30,2012 June 30, 2011 Short Term $304.8 / 137.0 $321.0 / 158.0 Long Term $601.6 / 270.0 $596.7 / 293.0 Total Unrestricted $906.4 / 407.0 $917.7 / 451.0 Unrestricted Days Cash on Hand ($ M / Days) 77 Shared Services Summary – June FY 12 June FY 12 Operating Highlights $11.7 $10.9M • June FY 12 monthly expense = $10.9M • Payroll = $5.7M Non-Payroll = $5.2M • Increase in expenses for month of June attributable to: • $1.9 M for the outsourcing of legacy IDX / Healthquest AR collections • Higher monthly advertising expenses as compared to previous months • Adjustment to accrued PTO liability • YTD Shared Service expense = $91.1M • FY 12 Original Plan = $94.7M FTEs 173 692.5 • Shared Service FTE levels consistent for much of FY 12 • Average Yearly Shared Service FTEs = 685 • July FTE levels higher as a result of 3 bi-weekly payrolls. • September number includes an accrual adjustment of 173 related to process change for monthly bi-weekly payroll accruals. Excluding this adjustment average yearly FTEs decline to 671 78 Consolidated UMHS Summary – June FY 12 June FY 12 Operating Highlights: • Full year FY 12 UMHS Total Cash Flow margin = 5.2% 10.7% • Original FY 12 Plan = 5.7% 5.2% • Q4 long term investment market value adjustment $(18)M unfavorable QTD and $(71)M unfavorable YTD • MS unfavorable $(10)M QTD and $(38)M unfavorable YTD • HHC unfavorable $(8)M QTD and $(33)M unfavorable YTD • Impacts reflected in cash & investment balances but not in total margins • Memo: FY 11 total year market value adjustment was $355M favorable June 30,2012 June 30, 2011 Unrestricted Days Cash on Hand ($ M / Days) $2,039.2 / 232 $2,192.2 / 271 Total Net Assets ($ M) $3,708.0 $3,835.7 Balance Sheet: 79 80 Historic Margin Performance • UMHS Cash Flow Margin • HHC Operating Margin • MS Total All Funds Margin 81 UMHS Total Cash Flow Margin 10.0% 8.0% 9.1% 8.0% 7.6% 6.6% 6.0% 5.2% 4.0% 2.0% 0.0% -0.8% -2.0% FY08 FY09 FY10 FY11 FY12 FY 13 Sept YTD 82 82 HHC Operating Margin Trend HHC Operating Margin Trend A Long Term Perspective 10.0% 8.0% 6.0% UH Opened Cancer Center Opened 4.0% 2.0% 0.0% -2.0% -4.0% CVC Opened MNA Strike Year Balanced Budget Act C&W Opens 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 FY Margin 3.1% -0.9 2.2%8.7%6.1% -3.0 -2.0 -0.1 1.2%0.3%2.0%4.4%5.7%2.7% -1.4 1.5%2.6%0.7%0.6%1.3%1.1%2.2%4.3%5.7%5.8%3.6%1.7%1.0%3.2%2.1% -1.1 -0.1 2.4%3.9% 83 Medical School Total Margin Trend (excluding unrealized market changes and extraordinary items) $millions $100 12.0% 10.0% $80 $87.9 8.0% $64.6 $72.8 $60 $78.7 $74.5 $52.2 6.0% $40 4.0% 2.0% $20 $32.5 $21.0 $15.5 0.0% $3.1 $-2.0% $(19.2) $(20) 84 Total Margin normalized to exclude one time and unusual items (MCare sale, NCRC Purchase & OPEB) FY12 FY11 FY10 Total Margin % FY13 Forecast Total Margin FY09 FY08 FY07 FY06 FY05 FY04 FY03 -4.0% HHC Financial Framework What are the “timeless” parameters/drivers of the HHC Financial Framework? • Liquidity: – Adhere to a minimum 150 days cash on hand floor (Target 187 – 243, per Moodys A & Aa) – Note: Fluctuations in market value of LT Cash can cause significant variability (+/-) outside of – – – our control. Note: For major inpatient replacement ($1-1.5B investment required), 300-350 days cash on hand required (100-150 days cash for the investment + 200 days cash target minimum) Hence, average days cash across the next 20 years should be at or above 275. Note: A similar but alternative benchmark is that unrestricted cash should be >45% of HHC assets. • Debt: – Meet required Debt Ratios (primarily Debt to Cap of 38-40%) – Note: UM HHC should seek to borrow to single A median hospital levels (38%-40% debt to cap). Timing will vary as new debt must be secured by fixed/tangible assets and fit within the UM campus debt portfolio. • Operating Margin: – Achieve 3-4% sustained annual operating margins, strive for 5% – Generating cash flow from operations is vital to achieving our investment aspirations (vs. relying on cash flow from investments & philanthropy) 85 FY13-FY22 HHC Days Cash on Hand Unrestricted Days Cash on Hand 250 Moody's Aa 200 Moody's A 179 168 154 150 150 125 100 107 85 50 22 0 FY10 FY11 FY12 150 DCOH Floor FY13 FY14 FY15 All Projects FY16 FY17 FY18 FY19 Updated FY 12 Base FY20 FY21 FY22 FY 12 Base 86 FY13-FY22 HHC Operating Margin % Operating Margin % 6.0% 5.0% 4.6% 4.5% 4.5% 4.2% Moody's Aa 4.0% 3.0% Moody's A 2.0% 1.0% 0.0% FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17 FY18 FY19 FY20 FY21 FY22 -1.0% 150 DCOH Floor All Projects Updated FY 12 Base FY 12 Base 87 FY13-FY22 HHC Debt to Capital % Debt to Capitalization Ratio 50% 40% Moody's A 36.5% 31.7% Moody's Aa 30.5% 29.7% 30% 20% 10% 0% FY10 FY11 FY12 150 DCOH Floor FY13 FY14 FY15 All Projects FY16 FY17 FY18 FY19 Updated FY 12 Base FY20 FY21 FY22 FY 12 Base 88 HHC Financial Statements - Exercise • Questions: – How is the HHC’s liquidity in June? (hint: find the days cash on hand metric) – What explains the YTD HHC margin performance of $63.4M vs. last year’s YTD margin of $57.0M? (hint: see FY11 vs. FY10 variance page) 89 Deconstructing Margin Trends 90 Questions What explains the $91.2M increase in revenues from 2010 to 2011? What explains the $97.6M increase in expenses from 2010 to 2011? 91 Revenue Increase Deconstruction (FY11 to FY10 Variances) 92 Expense Increase Deconstruction (FY11 to FY10 Variances) 93 Medical School Financial Statements • Each component has its own more detailed financial statements • Medical School statement also has a summary page of items that are tracked for management purposes • In addition it includes how the departments are doing from an operations perspective 94 UMHS Wealth & Funds Flow Overview Dollar Bills • Where do the dollars sit? • How do the dollars flow? 97 All dollars are maize and blue 98 Cash Balances 99 UMHS Unrestricted Days Cash on Hand 100 FY12 Medical School Cash & Investments Medical School Cash & Investments 6/30/12 $millions Medical School Dean's Office Total: $1,862.1 M Total: $563.0 FGP $58.1 3.1% MSA Discretionary $151.4 26.9% Departments $1,241.0 66.6% MSA Restricted $307.6 54.6% Dean $563.0 30.2% MSA Designated $51.6 9.2% Capital & Debt $52.3 9.3% See next slide 101 Total Unrestricted $255.4 M FY12 Departmental Cash & Investments Medical School Departments Total UIP Cash & Investments and Unrestricted Days Cash & Investments on Hand as of June 2012 $180.0 1100 Restricted 1000 Unrestricted $160.0 949 2012 Unrestricted Days cash on hand 900 $140.0 800 700 614 $100.0 564 600 556 520 $80.0 451 451 500 431 405 $60.0 $40.0 397 383 400 342 329 317 291 284 270 265 265 251 300 239 223 190 200 160 $20.0 114 107 104 98 91 Millions 52 $0.0 Days Unrestricted Cash on Hand $120.0 100 0 10 2 UMHS Funds Flow In practice, we have to work through long histories, politics and silos to get $’s in the right spot UMHS Executive Leadership 105 UMHS Funds Flow Overview UM Central Campus Funds Flows between Campus & UMHS: • • • Mission/academic support Activity-based pass through (UBM) Payments for services and overhead $ Funds Flows between MS & HHC: Health System Medical School Dean/ FGP $ Depts $ Hospitals and Health Centers • • • • Equity Payments for services UMHS shared services Strategic investments Funds Flows within the Medical School: • • • • Academic activity/base allocations (FAM III) Clinical activity-based (RVU Model) Payments for overhead & capital Commitments 106 HHC & MS Funds Flow Models Equity Transfers • Academic Support Payment • Ambulatory Care Margin Share • Limited Remaining Local Arrangements (ex: MLabs, Livonia Surgery Center) • Revenue Reimbursement (ex: Primary Care RVUs) Operating Payments for Services • Service Coverage (ex: Radiology night coverage, Hospitalists) • Split Administrative Expense & Provider Support (ex: Department Administrators) • Medical Director Pay (FASA and ACU) • Graduate Medical Education Shared Administrative Operating Expenses Other • Shared Services Expense (ex: Communications, Revenue Cycle, EVPMA, etc.) • Shared Space Arrangements (ex: use of internal rent model and/or depr. allocation) • Select Strategic Investments 107 Funds Flow Summary • In FY11 we finalized multiple funds flow model changes within UMHS: • FAM III (MS Dean MS Departments) • Academic Support Payment (HHC MS) • Ambulatory Care Margin Share (HHC MS) • RVU Model (FGP MS Clinical Departments) • Multiple “local” arrangements 108 Funds Flow Implementation Framework Funds Flow Mechanism Intended Uses Administrative Oversight HHC Medical School Models Academic Support Payment • Investment and support of the academic mission • Includes: academic program support, faculty recruitment and retention, chair recruitment and retention, capital investments, one-time commitments, etc. MS Dean Ambulatory Care Margin Share • ACU incentives • Funding the RVU model • Supplemental Clinical faculty recruitment & retention •Clinical quality, safety and customer service initiatives FGP Payments for Services • Shared Services • Services under direction of an integrated UMHS leader whose services support all UMHS divisions. MS CAO , MS FGP Exec. Dir. & HHC COO Service Coverage, Medical Directors, etc. EVMPA, MS Dean & HHC CEO Dean/FGP Department Models RVU Model • Activity-based clinical productivity payments to support faculty effort FGP FAM Model • Activity-based flow for research IDC effort & overhead • Activity-based flow for tuition/education mission effort • Activity-based charge for cost of space & capital recovery • Base allocations & select supplements MS Dean Dean’s Commitments & MS Investment process • Faculty/Chair recruitment & retention • Research Center/Program support • Facilities Renovations, Research/Education Equipment Purchases • New/expanded operating units (Academic or overhead support) MS Dean NCRC Tax • NCRC capital renovations and safe mode operations MS Dean/Exec. Director NCRC • Annual allocation for HHC Capital needs HHC CEO HHC Internal Models HHC Capital Allocations 109 Linking Strategy & Investments to Funds Flow Strategy Drives Investment Strategy Process for Decision Making Governance • UMHS Leadership sets funds flow parameters and adjusts periodically to align with strategic objectives • Both ongoing funds flow and existing allocation processes of reserves dictate where and how much dollars can be spent on new investments (capital & operating, central & local) Allocation Big Oversight • Existing groups (committees, leads, etc) evaluate new proposals at multiple levels of the organization, with varying degree of process rigor Specific Investments • Ongoing monitoring of prior investments and reallocation of funds flow and processes as needed Evaluation 110 University of Michigan Health System FY 13 March Operations and Financial Update Provided to: Health Affairs Committee April 18, 2013 Agenda • HHC o Performance Metrics o March Financial Results • Medical School o March Financial Results 112 Executive Summary UMHS March FY 13 Results • HHC March operating margin = $12.3M / (6%). YTD operating margin loss of ≈ ($16.0)M / (0.9)%. o March results continue to benefit from strong revenue per case trends, as well as expense management initiatives Monthly facility revenue per case up 5.4% over March FY 12, and up 5.1% YTD vs original FY 13 plan of 1.3% FTE levels stable throughout Q3 with strong revenue / activity o Robust segment financial performance (Amb Care March op margin = 15%) o HHC organizational goal to achieve breakeven results for FY 13. • Med School reported March total margin loss of $(1.3)M / (1)%. total margin loss of ≈ ($55.4M) / (6.3)% YTD o MS March results improved vs February due to stronger net patient care revenues and higher Ambulatory Care margin sharing payments o MS expects improved second half financial performance relative to first half of FY 13, which included impacts of MiChart launch (Aug FY 13) 113 HHC YTD Operating Margin Quarterly / Monthly Trend Detail Amounts in $M Business Days FY 13 Q1 63 October 23 Total Operating Revenue $555.8 $204.4 Payroll Expense Supply Expense Depreciation Expense Other Operating Expense Total Operating Expense 300.6 116.6 49.7 114.3 581.2 Operating Margin Operating Margin November 20 December 20 FY 13 Q2 63 January 22 February 20 March 21 $193.1 $187.0 $584.5 $209.0 $186.9 $207.2 $603.1 103.8 42.9 16.7 41.3 204.7 103.2 40.0 16.7 38.6 198.5 97.5 39.4 17.4 36.8 191.1 304.5 122.3 50.8 116.7 594.3 103.9 40.5 17.6 40.3 202.2 95.2 38.9 17.7 35.1 186.9 90.1 39.3 17.6 47.9 194.9 289.2 118.7 52.9 123.3 584.0 ($25.4) ($0.3) ($5.4) ($4.1) ($9.8) $6.8 $0.0 $12.3 $19.1 p (4.6%) (0.1%) (2.8%) (2.2%) (1.7%) 3.3% 0.0% 3.2% p 6.0% FY 13 Q3 63 Trend 114 HHC Key Metrics Monthly FY 13 Metrics FY 13 Q1 October 24,398 8,825 Facility Net Revenue Per Case $ $20,846 Total Expense per case $ Adjusted Cases FTE per UOS Supply Expense per Case $ November January February March FY 13 Q3 Trend December FY 13 Q2 8,232 8,106 25,163 8,580 7,843 8,758 25,181 p $20,834 $21,272 $20,928 $21,055 $22,063 $21,459 $21,592 $21,712 p $23,147 $22,955 $23,383 $22,822 $22,909 $22,751 $23,154 $21,626 $22,485 q 1,521 1,428 1,576 1,466 1,490 1,462 1,629 1,304 1,459 q $4,773 $4,794 $4,854 $4,847 $4,860 $4,720 $4,960 $4,487 $4,714 q Monthly Metric Percentages: Adjusted Cases (% vs PY) 2.4% 10.5% 6.1% 1.8% 6.1% 7.3% 1.9% 1.9% 3.7% p Facility Net Rev Per Case (% vs PY) 3.7% 3.0% 5.7% 6.4% 5.2% 7.2% 5.6% 5.3% 6.0% p 11.5% 10.1% 2.2% -0.7% 2.5% -0.4% 0.2% -0.5% -0.2% q FTE per UOS (% vs PY) 5.7% 0.0% 2.0% -1.0% 0.4% -1.5% 3.1% -3.2% -0.5% q Supply Expense per Case (% vs PY) 8.4% 8.9% 3.7% -0.8% 4.6% -3.7% 9.0% -2.1% 0.8% q Total Expense per case (% vs PY) "PY" - Prior Year 115 HHC Mar FY 13 Month Results Comparisons to Prior Year / Plan Amounts in $ M March Month FY 13 FY 12 Actual Actual Variance FY 13 Actual March Month FY 13 Plan Variance Operating Revenue $207.2 $193.1 $14.1 7.3% a) $207.2 $197.3 $9.9 Operating Expenses Payroll Supplies Depreciation Shared Services Other Non-Salary Total Expenses 90.1 39.3 17.6 5.5 42.4 $194.9 96.4 39.4 17.4 6.1 33.5 $192.8 (6.3) (0.1) 0.2 (0.6) 8.9 $2.1 1.1% b) 90.1 39.3 17.6 5.5 42.4 $194.9 99.2 40.7 16.5 5.6 30.8 $192.8 (9.1) (1.4) 1.1 (0.1) 11.6 $2.1 b) Operating Margin Margin % $12.3 5.9% $0.3 0.2% $12.0 $12.3 5.9% $4.5 2.3% $7.8 Operating Cash Flow Margin Margin % $29.9 14.4% $17.7 9.2% $12.2 $29.9 14.4% $21.0 10.7% $8.9 a) March FY 13 revenue favorably impacted by a 1.9% increase in activity, as well as higher monthly facility collection rates leading to an increase in facility revenue per case of 5.4%. March revenue also includes $1.1M of meaningful use incentive accruals. b) Decrease in payroll and increase in other non-salary expense primarily due to margin neutral reclassification of expense related to transfer of Security Services employees to main campus department control. Total amount of reclassification is approximately $8.5M. 116 b) b) HHC Mar FY 13 YTD Results Comparisons to Prior Year / Plan Amounts in $ M 9 Months thru March FY 13 YTD FY 12 YTD Actual Actual Variance 9 Months thru March FY 13 YTD FY 13 Actual YTD Plan Variance Operating Revenue $1,743.5 $1,596.2 $147.3 9.2% a) $1,743.5 $1,723.5 $20.0 Operating Expenses Payroll Supplies Depreciation Shared Services Other Non-Salary Total Expenses 894.3 357.6 153.3 51.3 303.0 $1,759.5 839.0 328.7 134.7 49.1 268.3 $1,619.8 55.3 28.9 18.6 2.2 34.7 $139.7 8.6% b) 894.3 357.6 153.3 51.3 303.0 $1,759.5 895.6 352.0 148.6 50.2 271.4 $1,717.8 (1.3) 5.6 4.7 1.1 31.6 $41.7 Operating Margin Margin % Operating Cash Flow Margin Margin % c) d) ($16.0) -0.9% ($23.6) -1.5% $7.6 ($16.0) -0.9% $5.7 0.3% ($21.7) $137.3 7.9% $111.1 7.0% $26.2 $137.3 7.9% $154.3 9.0% ($17.0) a) FY 13 Mar YTD revenue increase due to increases in revenue per case of 5.1%, as well as increases in activity / adjusted cases which are up 4.0% YTD b) FY 13 Mar YTD FTE levels 806 higher than Mar FY 12 YTD FTEs due to staff additions for C&W and other HHC departments. Note that salary expense is also favorably impacted by reclassification to other non-salary expense related to Security Services transfer to main campus department control (reclassification margin neutral in total) c) Incremental depreciation for C&W facility launched in Q2 FY 12 (no corresponding depreciation in July – Oct FY 12 YTD). d) Variance primarily due to increase in contract services. Includes ≈ $10M non-recurring activation support expenses for MiChart launch. Transfers related to Security Services as described above in the amount of $8.5M also impacting this line item. 117 d) March FY 13 YTD Activity Summary March March FY 13 YTD FY 12 YTD Discharges Y2Y% FY13 Plan % Change 33,996 33,415 1.7% 3.2% 6.27 6.26 0.2% 1.1% Observation Cases 11,870 9,753 21.7% 14.8% Total Cases 45,866 43,168 6.3% 5.9% 229,634 220,230 4.3% 4.7% 5.01 5.10 (1.8%) (1.2%) 86.1% 85.8% 0.4% 3.6% ED Visits 72,981 67,213 8.6% 5.3% Radiology 404,632 402,691 0.5% N/A OR Cases 36,805 35,972 2.3% 3.8% Total Clinic Visits 1,417,393 1,455,493 (2.6%) 3.2% Adjusted Cases 74,699 71,807 4.0% 4.5% Average Length of Stay (Discharges) Total Patient Days Average Length of Stay (Discharges + Obs) Occupancy % 118 HHC FY13 Operating Margin Trend $15 12.3 $10 6.8 (In Millions) $5 0.0 $0 $5.3 Mil Monthly Margin to achieve Break-Even (0.3) ($5) (3.5) (5.4) (4.1) ($10) (10.3) (11.6) ($15) 119 HHC FY13 Adjusted Discharge Trend 12.0% 10.8% MTD YOY % Chng: Adjusted Discharges 10.0% 7.3% 8.0% 6.2% 6.0% 5.0% 4.3% 4.0% 4.0% 2.1% 2.0% 4.5% 1.9% 1.9% 0.0% -2.0% -1.7% -4.0% 120 HHC FY13 Total Net Revenue per Case Trend 8.0% MTD YOY % Chng: Total Net Revenue per case 7.2% 7.0% 6.4% 5.7% 6.0% 5.0% 4.4% 5.6% 5.4% 5.1% 4.3% 4.0% 3.0% 2.0% 3.0% 2.4% 1.3% 1.0% 0.0% 121 HHC FY13 Total Expense per Case Trend MTD YOY % Chng: Total Expense per Case 17.0% 15.0% 15.2% 15.0% 13.0% 11.0% 9.6% 9.0% 7.0% 5.9% 4.5% 5.0% 3.0% 2.2% -1.0% 0.9% 0.2% 1.0% -0.7% -0.4% -0.4% -3.0% 122 HHC FY13 Total Paid FTEs per Case Trend MTD YOY % Chng: Total Paid FTEs per Case 11.0% 9.7% 9.0% 7.0% 5.0% 5.8% 3.5% 3.1% 3.0% 1.0% -1.0% 2.0% 1.7% 0.0% -1.0% -1.5% -3.0% -5.0% -3.2% -2.6% 123 HHC Appointed and Paid FTEs 15,100 14,900 OIP FTE Target 14,700 14,723 14,570 14,546 14,500 14,334 14,300 FTE's Appointed • FTEs Paid OIP Forecast Appointed FTE levels reduced by 155 FTEs from January back to July to reflect January transfer of HHC Security Services staff to campus Department of Public Safety. Paid FTE levels reduced from February back to July to reflect this move, as payroll responsibility was transferred in March business. Jun FY 13 May FY 13 Apr FY 13 Mar FY 13 Feb FY 13 Jan FY 13 Dec FY 13 Nov FY 13 Oct FY 13 Sept FY 13 Aug FY 13 July FY 13 13,900 14,092 June FY 12 14,100 Medical School Mar 13 Month Results Amounts in $ M FY 13 Actual Operating Revenue Operating Expenses Payroll Supplies Depreciation Shared Services Other Non-Salary Total Expenses March Month FY 12 Actual Variance $97.6 $92.2 $5.4 5.9% 73.9 8.6 3.4 3.7 27.3 $116.9 72.7 8.8 3.5 2.3 24.2 $111.4 1.2 (0.2) (0.0) 1.4 3.1 $5.5 4.9% Operating Margin ($19.3) ($19.3) Margin % -19.8% -20.9% a) b) ($0.1) Non-Operating Items Net Interest Inc / (Exp) 5.5 5.1 0.4 11.3 6.5 4.8 Endowment gifts 0.7 0.4 0.4 Other non operating 0.6 0.5 0.0 UMHS Support Total Margin Margin % ($1.3) -1.3% ($6.8) -7.4% c) $5.5 a) Increase in monthly Operating Revenue primarily driven by increase in Net Patient Care Revenue as well as incentive payments for Meaningful Use Attestation b) Increase in monthly Other Non Salary Expense due to increase in NCRC facility & maintenance expense, as well as higher subcontract expenses on federal funds research.. c) Increase in UMHS Support due primarily to favorable Ambulatory Care Margin Sharing vs March FY 12, and inflationary increases on Academic Support Payments. 125 Medical School Mar 13 YTD Results Am ounts in $ M Operating Revenue Operating Expenses Payroll Supplies Depreciation Shared Services Other Non-Salary Total Expenses Operating Margin Margin % 9 months thru March FY 13 FY 12 Actual Actual Variance $879.1 $853.7 $25.4 3.0% a) 676.3 81.2 31.4 34.2 228.8 $1,051.9 650.8 75.5 31.1 18.9 209.2 $985.5 25.5 5.7 0.3 15.3 19.6 $66.4 6.7% b) ($172.9) ($131.8) ($41.0) -19.7% -15.4% b) c) Non-Operating Items Net Interes t Inc / (Exp) 47.7 45.0 2.7 UMHS Support 56.3 63.2 (6.9) Endowm ent gifts 8.7 12.5 (3.8) Other non operating 4.7 7.4 (2.6) Total Margin Margin % ($55.4) -6.3% ($3.7) -0.4% d) ($51.7) a) Increase in YTD Net Patient Care Revenue of $15M / 5.1%. Sponsored Research up $4.5M / 1.9% b) FY 13 YTD actuals include transfer of staff to Shared Services (margin neutral to MS), not reflected in prior year actuals. Had the transfer not taken place, payroll variances would have increased by $16.5 M. with reduction to Shared Services variance of ($16.5)M c) Includes ≈ $12.3M of NCRC “safe mode” facility & maintenance expenses d) Reduction in UMHS Support primarily related to lower margin sharing payments from HHC due to lower YTD Ambulatory Care margin performance in FY 13 126 Medical School Only FY13 Total Margin Trend $10 6.8 $5 (In Millions) $0 (0.8) ($5) ($10) (4.0) (4.4) (8.8) (7.6) (10.2) (11.2) ($15) (16.0) ($20) 127 Unrestricted Days Cash on Hand HHC March 31, 2013 June 30, 2012 Short Term ($ Mil / Days) $ 75.5 / 13 $44.4 / 8 Long Term ($ Mil / Days) $ 983.5 / 172 $981.0 / 183 $ 1,059.0 / 185 $1,025.4 / 191 March 31, 2013 June 30, 2012 $210.8 / 87 $304.8 / 137 $870.1 / 361 $906.4 / 407 Unrestricted Days Cash on Hand Total ($ Mil / Days) Medical School Unrestricted Days Cash on Hand without FFAE (Quasi Restricted) Investments ($ Mil / Days) Unrestricted Days Cash on Hand w / FFAE Investments ($ Mil / Days) 128 Appendix 129 Glossary of Terms Item Operating Margin (%) Description / Computation • • • = (Total Operating & Patient Care Revenues – Operating Expenses such as payroll, supplies, depreciation) / Total Operating Revenue Excludes investment income and interest expense Primary financial metric for HHC operations Total Margin (%) • • • = (Total Revenues – Total Expenses) / Total Operating Revenue Includes investment income and interest expense Primary financial metric for MS operations given reliance on investment income to fund expenses Operating Cash Flow Margin (%) • = (Total Operating Revenues – Operating Expenses + non cash depreciation expense) / Total Operating Revenue Provides measure of cash generation capability (akin to ‘EBITDA’) • Contractual Allowance • • Reductions / discount to gross charges to arrive at net revenue levels stipulated by contractual arrangements with payors such as Medicare, Medicaid, Blue Cross etc. Typical HHC contractual ≈ allowance 50-60% 130 Glossary of Terms (con’t) Item Case Mix Index (CMI) Description / Computation • • Average Length of Stay (ALOS) • • • Observation Case • • Relative measure of inpatient case severity for Medicare patient activity Higher CMI = Higher severity = Total Patient Days / Inpatient discharges Increases or decreases to average length of stay are oftentimes evaluated according to changes in CMI Medicare typically pays a defined procedural fee irrespective of length of stay Short duration patient encounters classified and paid as outpatient activity (many of which were previously deemed inpatient admissions) Per CMS, Observation care is a “well-defined set of specific, clinically appropriate services…while a decision is being made regarding on requiring further treatment as hospital inpatients or discharge from the hospital” 131 Glossary of Terms (con’t) Item Full Time Equivalent (FTE) Description / Computation • • Days Cash on Hand • • • Calculated value of employee efforts against standard, reflecting overtime and partial appointment status Typical standard: 80 hrs worked / 2 weeks = 1 FTE = (Unrestricted Cash & Investments) / Daily Cash spend Daily cash spend = (Total Operating Expenses - Depreciation) / 365 Liquidity measure used by rating agencies 132 Cash Balance Trends UMHS Cash Balance 3,600.0 3,400.0 (in millions) 3,200.0 3,000.0 2,800.0 2,600.0 2,400.0 2,200.0 2,000.0 FY08 FY09 FY10 FY11 FY12 HHC Cash Balance Med School Total Cash Balance 1,600.0 1,500.0 (in millions) (in millions) 1,400.0 1,300.0 1,200.0 1,100.0 1,000.0 900.0 800.0 FY08 FY09 FY10 FY11 FY13 Feb YTD FY12 FY13 Feb YTD 2,000.0 1,900.0 1,800.0 1,700.0 1,600.0 1,500.0 1,400.0 1,300.0 1,200.0 FY08 FY09 FY10 FY11 FY12 FY13 Feb YTD 133 Net Asset Trends Total UMHS Net Assets 4,200.0 4,000.0 (in millions) 3,800.0 3,600.0 3,400.0 3,200.0 3,000.0 FY08 FY09 FY10 FY 11 FY 12 FY 13 Feb YTD Med School Total Net Assets HHC Net Assets 2,050.0 2,000.0 2,000.0 1,900.0 1,950.0 (in millions) (in millions) 1,800.0 1,700.0 1,600.0 1,500.0 1,900.0 1,850.0 1,800.0 1,400.0 1,750.0 1,300.0 1,700.0 1,200.0 1,650.0 FY08 FY09 FY10 FY11 FY12 FY13 Feb YTD FY08 FY09 FY10 FY11 FY12 FY13 Feb YTD 134 135 Strategic Planning 137 Day 4 Afternoon Sessions 139 Strategic Plans vs. Business Plans • A strategic plan outlines where an organization is going and what actions it will take to get there in the context of its environment and capabilities • A business plan is more detailed as to how a specific strategy will be implemented, and always includes – Projections related to revenue and operating expenses (“business model” for margin generation) – Identification of capital investment – Quantification of return on investment – Assessment of risks and countermeasures – More detailed tactics for implementation 140 Your role in developing business plans • You generate the ideas • You know the business • You provide the information for the financial analyses – assumptions about costs, volumes, market conditions • You provide the expertise 141 Business Plans - Examples Bigger Projects Smaller Projects - - - Build a new Children’s and Women’s Expand the Kellogg Eye Center Build a new Data Center Expand Central Sterile Supply Purchase NCRC Expand Emergency Department Buy/lease a fixed wing aircraft Add 2 OR’s Establish a new Research Center Convert med-surgical supply distribution process - Establish an Incident Command Center Add a visitor badging station at the ED Add another DNA sequencer Upgrade infant protection system Add 1 or 2 new dryers to Laundry production floor Expand a destination program Buy several new buses Upgrade patient food distribution process Upgrade Pneumatic tube system Lease additional off-site office space 142 Finance Basics & UMHS Processes Topics • Time value of money • Project valuation (informational) • Components of a Business Plan • HHC & MS capital processes 144 Time Value of Money • A dollar tomorrow is not worth as much as a dollar today! 145 Discounted Cash Flows • One of the main problems in finance is determining what value we should place on prospective profits that will accrue to a project. • This has two components: time and uncertainty. For now we will assume away uncertainty and concentrate on how to devise techniques for evaluating the worth of certain profits that will come in various future dates. • This is crucial, because it will allow us to compare the value of profits that may be coming in at very different times. 146 Future Value • Think of your 401(k)…. What will the value of your current contribution to TIAA/Fidelity be at the time of your retirement? – Present value - amount of your contribution – Interest rate - rate will you earn at – Time - how many years until you retire 147 Present Value • Think about winning the Mega Millions Lottery…..What is the stream of future payments worth today – Future value – amount of your winnings paid over time – Discount interest rate – how much inflation will be – Time – how many years to get your payment • How much is this worth in today’s dollars? 148 Meaning of Future and Present Values • All that present values and future values do is to put cash flows which come in at different times on a COMPARABLE BASIS 149 Net Present Value (NPV) • How do we know what to invest in? • Calculating the NPV allows us to compare many different options for investment, using a standard scoring system – Need to know the discounted expected inflows of cash – Need to know the discounted expected outflows of cash 150 Formulas • FV = PV(1+i)T • PV = FV/(1+i)T • NPV = Discount cash inflows – discounted cash outflows 151 Saving for Retirement: Example • How much do I need to save a year from age 30 to 55 to retire at age 65 and received $100,000 a year until I die? Assume return on investment = 12% Start Saving 30 25 Years Quit Saving 55 Retire 10 Years 65 Die 15 Years 80 • To solve this problem, we need to use a systematic approach. We will move backward along the time line. 152 Solution – Step 1 1. How much will you need at age 65? The answer is the present value of a 15-year $100,000 annuity: PV65 = C×PAF(r,n) = $100,000×PAF(12,15) = $681,086 12% Return Year Income 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 $ 100,000 $ 100,000 $ 100,000 $ 100,000 $ 100,000 $ 100,000 $ 100,000 $ 100,000 $ 100,000 $ 100,000 $ 100,000 $ 100,000 $ 100,000 $ 100,000 $ 100,000 PV today $ 89,286 $ 79,719 $ 71,178 $ 63,552 $ 56,743 $ 50,663 $ 45,235 $ 40,388 $ 36,061 $ 32,197 $ 28,748 $ 25,668 $ 22,917 $ 20,462 $ 18,270 153 Solution Step 2 1. How much will you need at age 65? The answer is the present value of a 15-year $100,000 annuity: PV65 = C×PAF(r,n) = $100,000×PAF(12,15) = $681,086 2. How much will you need at age 55? The answer is the PV of the sum you need at age 65. Thus, we simply take the PV of PV65 for 10 years: PV55 = F×PF(r,n) = $681,068.45×PF(12,10) = $219,291 154 Solution Step 3 3. Finally, How much will you need to put away every year for the next 25 years? Using a sinking funds calculation: C FV $219,291.61 $1,644.68 PMT (r, n) PMT (12,25) – Thus, if you put away $1,644.68 every year for the next 25 year, you will have $100,000 per year during your 15 retirement years. This is a powerful demonstration of time value of money! 155 156 Project Valuation Project Valuation • To maintain our position as a leading academic institution, we must utilize standard methods for making financial decisions at all levels of the organization. • Resources are limited, and so they must be allocated in ways that optimize value in each of our missions: education, research and patient care. • Project valuation consists of both quantitative and qualitative techniques 158 Project Valuation – in 3 Steps Estimate “r”: The Opportunity Cost of Capital Separate presentation on UMHS cost of capital Forecast Cash Flows All relevant expected cash flows generated by the project Evaluate Quantitative Qualitative Discounted Cash Flows (DCF) Strategic Positioning Net Present Value (NPV) Missions: Clinical, Education, Research IRR (Internal Rate of Return) Replacement vs. Growth Profitability Index (Benefit-Cost Ratio) Other Intangible Benefits Break-even (Payback) Option Value 159 Quantitative Project Valuation • See resource packet for additional details… • Consult your friendly finance contact for how and when to apply these techniques! 160 161 Qualitative Evaluation Qualitative Evaluation • The UMHS mission requires weight be placed on non-quantitative factors for capital planning. • Start with Quantitative-Based Allocation to protect financial position. Project Cost ($) Expected NPV ($) Project A 400,000 4,400,000 Project B 1,000,000 4,100,000 Project C 700,000 3,000,000 Project D 600,000 2,000,000 Project E 2,000,000 1,500,000 Project F 1,250,000 0 $5,950,000 $15,000,000 $2.7M Capital Constraint Portfolio NPV $13.5M 163 Qualitative Evaluation • Adjust quantitative portfolio for key qualitative issues. Focus on organization’s strategic plan and mission. • Evaluate all projects with weighted, standard, qualitative criteria. • Sample criteria might include: – – – – – Physician alignment Educational experience Customer Value Market positioning Workforce development 25% 25% 20% 15% 15% Purely qualitative, no ROI or other financial metrics here. • Strategic Fit 164 Qualitative Evaluation • Rank again using qualitative score Project Project C Project A Project F Project B Project E Project D Cost ($) 700,000 400,000 1,250,000 1,000,000 2,000,000 600,000 $5,950,000 Expected NPV ($) Qualitative Score 3,000,000 4,400,000 0 4,100,000 1,500,000 2,000,000 $15,000,000 95 77 60 50 35 20 $2.7M Capital Constraint Portfolio NPV $11.5M 165 Qualitative vs. Quantitative • Take Home: If a project makes both lists, then it’s in. Further debate/consideration must take place for those projects that made one of two lists • Weighting both qualitative and quantitative factors leads to a comprehensively informed portfolio – Protects missions and community initiatives – Ensures overall investment will generate returns 166 Final Remarks: Common Pitfalls • Be mindful of capacity constraints in your assumptions. – “Can we fit 2x the patients on this unit?” • Is there enough demand in the market? – “We plan to grow service line by 10% per year, can the market bear it?” • Can your competition counter quickly enough to negate some of your assumptions? 167 Final Remarks: Tracking Progress • A business case is a comparison of a base case to an alternative case. • Without investment, the base case is subject to change. It is often difficult to prove what would have happened e.g. lost revenue or expenses incurred if no investment made. • You cannot always track the theoretical, only the tangible shows up in incremental analysis. • The theoretical is in the business case. • When the CFO asks, “How are you tracking against the business case?” You will only be able to show real revenue and losses, not theoretical revenue and losses (the dog that didn’t bark). 168 169 Business Plan Components & Example Business Plans - Components • Strategic Planning – – – – Mission/Vision/Values Goals Metrics Action Plans • Business Plans – About developing or expanding a business line, a product, or service – Includes some financial analyses – ROI, NPV – Needs to consider: • Volumes • Costs • Expected outcomes/deliverables • Identity time frames • Mission fit 171 New Research Center Template Center Plan Components: – Mission statement and goals – Description of center initiatives and timing of implementation – Academic peer assessment – Clearly defined operational structure, including administration, governance and key faculty – Milestones and timeline – Resource requirements, including any commitments and agreements made with other stakeholders (i.e., departments, schools, colleges, OVPR, centers, etc.) – Financial overview, including 3-5 year financial forecast – Metrics towards independent sustainability and success 172 Exercise • Read through the new Center Template and example MCTP Center Proposal • Sketch out the business plan framework for your project – What steps are needed to gather each component? – What central units would you need to information from to complete? – What type of financial outputs would you need to generate? – What would be the approval path for your idea? 173 Capital/Investment Processes HHC & MS Project Approvals • HHC Capital – Strategic (>$5M) – Routine Capital Process: $500K to $5M projects – Capital Oversight Group (COG) – Below Threshold: < $500K • MS Capital & Investments – Dean’s Office: • Strategic & routine: – Facilities, Equipment, IT, Faculty/Initiatives • Below Threshold & via Funds Flow – Departments: • Varies – Other • FIGs, MICHR/EBS, etc. 175 HHC Routine Capital Plan Process Capital Oversight Group (COG): Determines $ for : Sub-Committee Budgets Institutional Contingency Below Threshold Budget Clinical ITSAC Bldg/Other Sub-committees review Above Threshold projects & recommend to COG for approval COG: Uses committee information to make recommendations to HHCEB HHCEB Approval 176 FY12 HHC Routine Capital Plan Request Board Approval of the FY12 Routine Capital Plan Background Above Threshold = $500K - $5M Below Threshold = < $500K - Above Threshold: - Capital Oversight Group (COG) sets budgets and guidelines for subcommittees – Three sub-committees review/analyze project submissions – COG and Committees included 54 different people, including 31 faculty members – Committees submit their recommendations to COG – COG assesses major projects, routine capital, margins and trade-offs when making their recommendations to HHCEB - Below Threshold: - Decentralized – Funds allocated directly to Departments (60%) and AHDs (40%) – Allocations determined by 3-year average of assets becoming fully depreciated 177 Routine Capital Plan Over-Arching Priorities COG asked committees to give higher priority to projects with the following attributes: – Critical/Emergent Replacement – Maintain or improve patient safety, service and quality of care – Financial Return Quality, Safety and Customer Service are not mutually exclusive from financial return. 178 Medical School Investment Decisions Investment decisions related to: 1. Research Equipment 2. Information and Communications Technology 3. Physical Infrastructure 4. Faculty Recruitment and Retention Must be accounted for and prioritized by: 1. Cash Available 2. Significance / Order of Magnitude 3. Responsibility – Dean’s Office or Departments 4. Replacement vs. Strategic 5. Forecasted vs. Unanticipated 179 Linking Strategy with Investments - UMMS Strategy Drives Investment Making it Happen at UMMS – Functional Components* Strategy Process for Decision Making Process for Decision Making Governance Strategic Investment Planning and Allocation Allocation Investment Process and Policy Oversight Big Evaluation Faculty Investment Physical Information & Research Infrastructure Communications Equipment Technology Oversight *New or existing committees could cover each component Specific Investments 180 Large Strategic Decisions • UMHS Executive Group along with Campus Leadership ultimately the Regents • Sell MCare? • Purchase NCRC? • Build the new C&W? … 181 Linking Business Plans to Strategy How to Prioritize? Our Success Hinges Upon Key Processes Targeted Strategy Prudent Investment Make choices and position Invest prudently to UMHS for sustainability optimize reach and impact and competitive of limited funds advantage Strong Operating Performance Generate operating return to invest in our future 183 Where did we invest? FY06-FY10 Actual & Committed ($M) UMHS FY06-FY10 Actual and Committed Investments ($M) Ambulatory Capacity 17.6% Faculty Investment Faculty Salary Gap Chair Recruitments Other Central Faculty/Dept Committments (all other) Faculty Investment 12.7% IT Investment Routine Data Center Orders Management Project (OMP) IT Investment 13.9% Research Investment Rountine Capital / Capital Equipment Kresge Demolition NCRC Aquire Research Infrastructure KEC Benefit to the Community Education Investment Rountine Capital / Capital Equipment Research Investment 11.4% Hospital Capacity 44.2% Hospital Capacity Routine & Equipment C&W CVC Ambulatory Capacity Routine & Equipment C&W CVC KEC Depression Center (EAA) EAA Surgical Ctr Education Investment 0.1% 184 Total Health System Investment $34 $100 $149 $283 $152 $51 $107 $310 $50 $10 $77 $55 $63 $255 $3 $3 $198 $628 $159 $985 $85 $126 $68 $69 $20 $26 $393 $2,229 184 UMHS Strategic Investments Over the next Five Years? • Leveraging our recent investments • Trade-offs among new opportunities • Evaluation against UMHS Strategic Plan • Weighing the mix of routine vs. new/growth and our capacity to fund 185 FY12-FY21 SFP Capital Investments and Connection to UMHS Strategic Goals $millions $144 , 4% HHC Routine Capital $372 , 10% UMMS Routine Capital UMHS Core Capabilities $1,091 , 29% Mkt Leadership Discovery Create Learning Environment $1,493 , 40% Policy to Practice IPCE $508 , 14% Diversity $20 , 1% $10 , 0.3% $86 , 2% $10 , 0.3% 186 The UMHS Financial Formula Clinical Research Margin (loss) Margin (subsidy) Biomedical & Medical Education Margin (subsidy) Philanthropy Investment Income Cash to Invest in our Future • Sustainable cash margin generation is necessary for UMHS to reinvest in facilities and human capital over the long-run, as well as maintain its strong balance sheet and access to capital • How do we generate cash for ongoing operations and investments? • We Borrow it (Debt) • We Receive it (Philanthropy) • We Earn it (Investments & Operations) focus on importance of operations to our success 187 188 189 Appendix: UMHS Finance Overview UMHS Finance Landscape Med School Department Based Finance Hospital Unit based Finance Revenue Cycle Research Admin Michigan House Corporate Finance Other Units Contracting, Procurement, IT, HR, Compliance, etc.. Health System Finance Professionals 191 UMHS Corporate Finance Today • UMHS Finance exists as a service-oriented administrative support group for all UMHS units, departments, and executive administration • Finance functions as a critical component for both ensuring smooth daily operations and for shaping the strategic direction of the entire Health System, and currently divides these functions among several teams: – – – – – – – – – – Revenue Cycle Contracting Enterprise Financial Reporting Enterprise Budget & Forecasting Managerial Reporting & Analysis Strategic Finance & Business Consulting Academic Financial Planning & Analysis Financial Systems Reimbursement ICD-10 192 UMHS Finance Overview 193 UMHS Finance Overview 194 UMHS Finance Guiding Principles - We are… • Institutionally Minded – – • Stewards of Resources ― ― • With our organization, leaders, peers, patients and families Service Oriented – – • Establish a culture of openness & trust Act as agents of best practices & fundamentals at all levels Partners First – • Promote fiscal responsibility and accountability Spread lean principles and a culture of continuous improvement Champions of Compliance and Integrity – – • The perspectives of the health system and its strategic direction guide our work All dollars are maize and blue Model service excellence for our patients, families and internal customers Strive to deliver first time quality Committed to Continuous Growth, Improvement and Engagement of our staff 195 FY13 UMHS Finance Goals: Top Level • Maintain Compliance, Integrity, Controllership & Excellence in Finance Deliverables – • Enhance our Stewardship of Capital & Other Major Investments – • ( see team specific projects ) Focus on Customer Service – • Revenue Cycle Assessment, Key Indicators, Optimize MI Chart, ICD-10 plan, Lean at all levels Deliver on Major Projects – • Examples include: ACOs, Affiliations, Research Expansion, Health Care Reform, Insurance Exchanges Deliver on Revenue Cycle Initiatives – • Improve Processes, Develop Robust Business Cases, Conduct Retro Reviews, Ensure Sound Strategic Financial Management Support Future Growth Strategies – • Financial Reporting, Audit, Cost Report, General Fund, Governance Packages, SFP, Financial Systems, etc. Be Reliable Business Partners, Improve Response Times, Accurate & Timeliness of Analyses, and Managerial Reports Enhance Professional and Staff Development – Increase professional development opportunities, focus on MI House work environment and engagement 196 Appendix: Getting Paid in Healthcare Getting Paid: We make it complicated Getting Paid • Third party payment system dominates US health care system – Patient often caught in the middle • Providers may have a charge, but… – Insurers negotiate discounts – Government sets payment rates • Difference between charges and rates is the contractual allowance 199 200 Variety of Insurance Plans • Key components: – – – – Co-pays Deductibles In-plan / out of plan variations Capitation • Variety leads to individual patients paying different amounts for same service • Charity care and bad debts lead to unique financial issue for health care organizations 201 202 Variation in Insurance Payments 203 Implications for Financial Accounting • Charges are not the same as revenues – No expectation of getting paid full charges – Net Patient Revenue is what matters – Margin by Payer critical to understand 204 A $1 Direct Expense A $10 Charge What does the average health care provider bill for a service that has a $1 variable direct cost? Variable Allocated Cost Overhead $1.00 $0.00 219% Average Markup $2.00 $2.00 $6.57 $4.00 $6.00 Total Cost $8.00 $10.00 Total Charge Actual Payment? It Depends! Charity Medicaid Medicare Commercial Self Pay Example: Net Patient Care Revenue Rush University Medical Center (source: AHD.com): Income Statement Data are annualized for periods other than twelve months. Period ending date Number of months in period Cost report status Inpatient Revenue Outpatient Revenue Total Patient Revenue Contractual Allowance (Discounts) Net Patient Revenues Total Operating Expense 1 Operating Income Other Income (Contributions, Bequests, etc.) Income from Investments Governmental Appropriations Miscellaneous Non-Patient Revenue Total Non-Patient Revenue Total Other Expenses Net Income or (Loss) ____________ 1 Depreciation Expense (included above) Total Contractual Allowance / Gross Patient Revenue 6/30/2009 12 Amended $1,832,662,583 $1,447,780,896 $3,280,443,479 $2,186,354,251 $1,094,089,228 6/30/2008 6/30/2007 6/30/2006 12 12 12 As Submitted Settled With Audit Settled With Audit $1,661,932,902 $1,265,776,037 $2,927,708,939 $1,941,251,239 $986,457,700 $1,633,762,361 $975,070,100 $2,608,832,461 $1,673,235,255 $935,597,206 $1,542,483,612 $863,849,854 $2,406,333,466 $1,510,507,995 $895,825,471 6/30/2005 12 Reopened $1,471,604,678 $748,175,610 $2,219,780,288 $1,332,196,752 $887,583,536 $1,264,857,181 $1,154,991,884 $1,116,348,708 $1,023,704,715 $1,060,478,150 ($170,767,953) ($168,534,184) ($180,751,502) ($127,879,244) ($172,894,614) $0 $0 $0 $0 $0 ($24,149,583) $10,693,420 $29,883,084 $14,560,166 $9,637,402 $0 $0 $0 $0 $0 $245,896,091 $233,651,908 $269,146,328 $179,464,823 $193,569,158 $221,746,508 $244,345,328 $299,029,412 $194,024,989 $203,206,560 $12,542,625 $12,410,476 $5,488,105 $5,220,590 $0 $38,435,930 $63,400,668 $112,789,805 $60,925,155 $30,311,946 $62,457,326 $57,386,639 $49,457,327 $50,245,882 $53,308,57 66.65% 66.31% 64.14% 62.77% 60.01% …varies significantly by payer! 206 Variation in Insurance Payments • Most hospitals lose money on Medicare and Medicaid. • For a hospital to generate an overall positive margin, the total margin performance of its private insurance payments must make up the difference. 207 Aggregate Hospital Payment-to-cost Ratios for Private Payers, Medicare, and Medicaid, 1989 – 2009 Private Payer 140% 130% 120% 110% 100% Medicare 90% Medicaid(1) 80% 70% 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 Source: Avalere Health analysis of American Hospital Association Annual Survey data, 2009, for community hospitals. (1) Includes Medicaid Disproportionate Share payments. Aggregate Hospital Payment-to-cost Ratios for Private Payers, Medicare, and Medicaid, 1989 – 2009 Chart 4.7: Hospital Payment Shortfall Relative to Costs for Medicare, Medicaid, and Other Government, 1997 – 2009(1) $5 $0 Medicare -$5 Medicaid Other Government Billions -$10 -$15 -$20 -$25 -$30 -$35 -$40 97 98 99 00 01 02 03 04 05 06 07 Source: Avalere Health analysis of American Hospital Association Annual Survey data, 2009, for community hospitals. (1) Costs reflect a cap of 1.0 on the cost-to-charge ratio. 08 09 Variation in Insurance Payments, between providers too… MEDICARE Example: Hip Replacement Medicare Payment Example: Hip Replacement Differences: 27% and 18% Allegiance $ 5,600 $ 5,600 2.1 2.1 2.1 11,800 11,800 11,800 Indirect medical education 4,300 1,500 -0- Disproportionate share 1,700 -0- -0- $ 17,800 $ 13,300 $ 11,800 DRG weight Adjusted payment MEDICAID St Joe AA $ 5,600 National DRG rate Base payment Differences: 34% and 51% UMHHC Medicaid Payment Hospital specific rate DRG weight Base payment Capital add-on Adjusted payment UMHHC St Joe AA Allegiance $ 4,200 $ 4,000 $ 3,800 2.1 2.1 2.1 8,800 8,400 8,000 3,600 1,400 2,500 $ 12,400 $ 9,800 $ 10,500 FY10 Margin by Payer: HHC Revenue (millions) Margin (millions) Margin Percent $1,154,264 $ 261,977 22.7% Medicaid 223,774 (68,833) -30.7% Medicare 411,409 (90,451) -21.9% Medicare Advantage 80,979 (13,593) -16.8% Self-pay and Charity 5,217 (25,740) - $1,875,643 $ 63,370 Commercial/Other Total 3.4% Highlights • Commercial contracts have sustained UMHS margins • Increases in Medicare and Medicaid activity will further deplete UMHS margins Revenue Outlook • A tremendous amount of pressure nationally and locally to bend the health care cost curve – Consensus that rate of growth cannot be sustained – Applies to all purchasers: gov’t, employers, individuals • UMHS is paid more – on a per unit basis – than most others. – Therefore, the target on our back is bigger … … Even if the payment difference is completely justified • “Value” is being redefined – Old: per-unit rate (fee for service) – New: per-unit rate x number of units x service • Number of units or amount of care (appropriateness), applies to populations and episodes • Service = quality, safety, outcomes, satisfaction • Success requires action on many fronts Appendix: Regulatory Updates University of Michigan Health System Regulatory Update: Finance View Prepared by UMHS Finance October 2012 Summary • UMHS continues to experience regulatory risks and financial pressures across all components of its tripartite mission. • Our latest Strategic Financial Plan, and corresponding sensitivity analyses, reflects our outlook based on many (but not all) of these pressures continuing. • Our patient care revenue outlook is influenced by the Affordable Care Act, other Medicare legislation, state of Michigan Medicaid funding and other regulatory requirements and changes. • Our biomedical research and education outlook is influenced by the NIH, the growing cost of research compliance and a desire to keep net tuition low. • Our long term strategy of investment and growth remains intact, yet these market forces require close monitoring and adaptation of our plans to remain within fiscal guidelines. 215 Overview Patient Care Biomedical Research • Affordable Care Act • NIH budget pressure • Other Federal Legislation • Compliance mandates • Medicare Fee Schedule • IME • State of Michigan Legislation • Medicaid • GME • No Fault Auto Insurance • Required investments • ICD-10 • Meaningful Use • Population Management • • • • • Clinical research billing Security risk assessments Animal research protocols Human subject protection Honest broker Biomedical Education • LCME accreditation • State Higher Ed Funding • Tuition Pressure 216 Affordable Care Act* Title/Topic Medicare Rate Reduction Description Timing UMHS Impact Status Collectively reflected in conservative 1.5% Medicare inflation rate in HHC Strategic Financial Plan (SFP) Relative to current std for rate increases FY 2013 ($300M) over 10 years Readmission Maximum penalty of Reduction Program 2% FY 2013 ($3-5M) /year Value Based Purchasing +/- 2% based on performance FY 2013 $1M / year increase Medicare Disproportionate Share Hospital (DSH) Support for hospitals meeting threshold for disproportionate share of charity care FY 2015 ($6M) / year Insurance Exchanges • Potential offload by employers to exchanges • Will increase overall insured, particularly Medicaid FY 2014 • Reimbursement • HHC SFP 5% shift pressure but to gov’t pay over 10 higher volume years • Greater patient self pay • Additional sensitivity of commercial rate decline 217 *Assuming US Supreme Court decides not to overturn in June 2012 Other Federal Legislation Title/Topic Budget Control Act of 2011 Description Timing Policy discussion, Not yet enacted UMHS Impact Status 2% / year reduction in Medicare Spending Effective 2013 through 2021 pending add’l legislation ($15M) / year Not yet explicitly tied to HHC SFP “base” scenario Medicare IME Reduction 60% cut under consideration TBD Every 10% reduction worth ($6M) / year Hospital Outpatient Dept. (HOPD) Physician E&M Payment MedPac proposal and House Bill 3630. Reduce reimbursement to that of freestanding MD office TBD ($15-20M) / year Physician ReimbursementSustainable Growth Rate (SGR) Medicare Part B payment legislation from BBA ‘97 – Added legislation has stemmed the impact to date but if could decrease TBD TBD Sensitivity modeled in MS SFP Recovery Audit Contracts (RAC) and other audits Identify improper payments Ongoing made on claims of health care services provided to Medicare beneficiaries. TBD Not explicitly modeled 218 State of MI Legislation Title/Topic Description Timing Policy discussion, Not yet enacted UMHS Impact Status Medicaid GME Reductions to GME payments by the state 2012 budget reduced by 10% and targets added 10% for 2013 each 10% = $3.3M / year Incorporated into revenue forecasts No-fault auto legislation Proposed no-fault legislation to reduce auto insurance medical payments to workers comp fee schedule TBD ($18M) / year Not included in latest models State of MI Healthcare Insurance Exchange Stipulated in Affordable Care Act. Will likely increase Medicaid enrollment and expense FY 2014 • Reimbursement • HHC SFP 5% pressure but shift to gov’t pay higher volume over 10 years • Greater patient self pay • Additional sensitivity of commercial rate decline 219 Required Investments Title/Topic Description Timing UMHS Impact Status ICD-10 International Classification of Diseases Version 10 – Maintained by World Health Organization. US Dept. of Health and Human Services original adoption mandate for 7/1/2013. Delayed from 7/1/2013 to 7/1/2014 $15-20M investment. Incorporated in capital forecast HITECH ACT Meaningful Use Incentives for both eligible hospitals and providers to invest in and/or certify existing Electronic Health Records, and prove Meaningful Use per Medicare and Medicaid criteria. Earliest opportunity for maximum incentives – 90 day period prior to calendar year 2013. $30-$40M opportunity for Eligible Physicians (EPs) across 5 years. Seeking maximum EP incentives. Contingent upon Ambulatory EPIC “go live” in August 2012. $2M hospital incentives base on 2015 Epic inpatient installation plan. 220 Population Management Title/Topic Pioneer Accountable Care Organization (ACO) Description UMHS + Integrated Health Associates (IHA) joint ACOdemonstration initiative through Center for Medicare and Medicaid Innovation (CMMI). Timing Effective 1/1/12 3 -5 year demonstration period UMHS Impact Status • Approximately 20K Medicare lives prospectively attributed to Pioneer ACO. • Estimated range of +/$6M in Medicare revenue based on shared savings in first year (likely FY 13) POM ACO - Medicare Shared Savings Program (MSSP) Proposed ACO partnership with Physicians of Michigan. Engages physicians outside of local market. Application due end of March, 2012 TBD State of Michigan Primary Care Transformation (MiPCT) Project A multi-payer demonstration of advanced primary care practices, also known as patient-centered medical homes (PCMH). Effective 11/1/11 TBD Risk & Impact Analysis in progress (for HHC and FGP) 3 year demonstration project 221 UMHS Patient Care Opportunities New Care Delivery Models • CMS Pioneer Accountable Care Organization (ACO) and Medicare Shared Saving (MSSP) programs • Multi-Payer primary care medical home pilot • Dual Eligible demonstration • Bundled and Episode Based payment experiments Incentives for quality, efficiency, outcomes • Medicare Value Based Purchasing • Meaningful Use incentives/penalties In parallel, commercial payer / BCBSM opportunities • Rational pricing objective • Leveling the playing field on GME/IME/Severity 222 Budget Control Act of 2011 UMHS impact of Sequestration EVPMA Cabinet April 2012 Included Contents: • Overview of Federal Budget, Appropriations and Deficit Issues in 2012 • UMHS Impact of Sequestration • UMHS Regulatory Update Congress Has Not Followed the Annual Budget and Appropriations Process in Recent Years Fall House and Senate must pass final appropriations bills If a budget is not passed, continuing resolutions are used as a stop-gap until appropriations are finalized Summer March/ April Congress passes budget resolutions, setting program spending levels Early February President’s budget proposal presented to Congress Budget resolution informs appropriations for discretionary programs If a continuing resolution does not get passed then the Federal Government will be shut down Congress has relied heavily on continuing resolutions to fund the government in the absence of budget resolution agreements and timely appropriations bills. © Avalere Health LLC Page 224 2012 Presents an Even More Complicated Budget and Appropriations Picture Than In Recent Years While the annual budget and appropriations picture has been complex the last several years, 2012 presents even more complications Sustainable Growth Rate (SGR) Latest SGR fix expires at the end of 2012 Another patch will require new budget offsets Sequestration Lack of Supercommittee agreement at end of 2011 triggers sequestration in January 2013 Any attempt to avoid sequestration will require new budget offsets 2013 Deficit Reduction Congress and policy stakeholders are debating long-term deficit reduction proposals, such as Medicare premium support, in anticipation of possible efforts to act in 2013 © Avalere Health LLC Page 225 Avoiding Sequestration Will Require Sizable Budget Offsets If Congress fails to approve savings by January 15, 2012 then across the board cuts totaling $1.2 trillion from 2012-2021 will take effect starting January 2013 Projected Savings from Sequestration (in Billions), 2013-20211 $47.1 $123 Other2 Medicare $169 Reduced Debt Service Costs $294 Nondefense Discretionary $454 Defense 1. Congressional Budget Office. “Estimated Impact of Automatic Budget Enforcement Procedures Specified in the Budget Control Act”, September 12, 2011. 2. Other includes mandatory budgetary resources for nonexempt defense programs and nonexempt nondefense programs and activities © Avalere Health LLC Page 226 President’s Budget Proposal and House Budget Resolution Set the Stage for 2013 Deficit Reduction Talks President’s FY2013 Budget Proposal Most proposals in the FY2013 Budget have been included in other deficit reduction commissions and negotiations; however, savings estimates for many of the pharmaceutical and provider proposals are significantly higher than in the past The President’s Budget did not include some of the more significant beneficiary savings proposal , indicating there are more savings to be had from federal health programs House FY2013 Budget Resolution The House Budget Committee should pass a FY2013 Budget Resolution this spring The House FY2013 Budget Resolution is likely to include some version of Medicare premium support1 – most likely the recent Ryan-Wyden proposal2 A bipartisan premium support proposal could have significant ramifications for any deficit reduction negotiations in 2013 Policy proposals in the President’s and House budgets could help offset spending or avoid sequestration in 2012, and preview 2013 deficit negotiations 1. In premium support beneficiaries would receive a defined contribution that they could use to purchase private coverage. Congressional Budget Office (2006) Designing a Premium Support System for Medicare. 2. Senator Ron Wyden (D-OR) and Representative Paul Ryan (R-WI). Guaranteed Choices to Strengthen Medicare and Health Security. Released December 15, 2011. © Avalere Health LLC Page 227 End of Year Legislation Will Necessitate Search for Health Savings Following the November elections, Congress will need budget offsets to : » Pass another SGR fix » Avoid entirely1 or blunt the impact of, sequestration President proposed budget February House likely to pass a Budget Resolution; Senate action unlikely House & Senate may act on select appropriations bills FY2013 begins; continuing resolution likely to fund government Omnibus Appropriations Bill, SGR Fix, and Sequestration Legislation Possible April May JuneSeptember October 1st December Industry stakeholders will have to monitor budget, appropriations, and deficit reduction developments through at least the end of 2012 to identify threats and opportunities from fluid negotiations and discussions. 1. Avoiding sequestration entirely would require Congress to agree to $1.2 trillion in federal savings. © Avalere Health LLC Page 228 UMHS impact of Sequestration Budget Control Act of 2011 • The Budget Control Act of 2011 (BCA) requires that Congress identify approximately $1.2 trillion in federal spending reductions from 2012 through 2021. A bi-partisan committee was established to develop recommendations to Congress. If the Committee fails to achieve a plan or Congress fails to act on the plan, automatic cuts are required to achieve a $1.2 trillion reduction from 2013 through 2021. The cuts are referred to as sequestration. • The cuts are required to be applied across-the-board (same percentage, estimated at ~7.8%) against all discretionary spending, with exceptions: – Medicare reductions shall be no more than 2% – Select programs for low-income people, including Medicaid, are exempt – 50% of the reduction is from defense spending • Congress could overturn sequestration, or replace it with a targeted spending reduction, but if Congress does not act the reductions will be repeated annually through 2021. 230 Medicare • Between now and January 2013, the percentage reductions will be computed including the Medicare reduction. It is assumed that the Medicare reduction will be 2%. • CMS has yet to determine how to implement the Medicare reduction. Industry experts expect that all remittances will be reduced and a 2% reduction will be included in hospital cost report settlements. 231 Sequestration Impact on UMHS (in millions) Projected Revenue FY2013 FY2014 FY2015 FY2016 FY2017 FY2018 FY2019 FY2020 FY2021 Total Medicare – Hospital $534 $570 $619 $662 $704 $746 $784 $819 $850 $6,288 Medicare – Professional $100 $109 $119 $131 $142 $155 $168 $182 $196 $1,303 Total $634 $679 $739 $793 $847 $901 $952 $1,001 $1,046 $7,591 2.0% of above totals Medicare Estimated Sequestration FY2013 FY2014 FY2015 FY2016 FY2017 FY2018 FY2019 FY2020 FY2021 Total Medicare – Hospital $5 $11 $12 $13 $14 $15 $16 $16 $17 $120 Medicare – Professional $1 $2 $2 $3 $3 $3 $3 $4 $4 $25 Total $6 $14 $15 $16 $17 $18 $19 $20 $21 $145 FY13 Partial Year, FY14 full reduction Note: Should the SGR also fail to be extended, Medicare professional payments to the FGP by ~30% or $33M in FY14 232 Impact to UMHS Research Funding • Only NIH has made a notable public comment on how they might implement for research – Funding appropriation cut at 7.8% will give NIH the same amount to work with as FFY 2004 (~$28.4B) – Implementation options are restricted due to the mid-year introduction and noncompetitive awards already committed in prior years – Collins: Likely the number of competitive awards will be reduced by 2,300 over all awardees in FFY 2013 – Under the NIH grant awardee structure, this cannot be applied as an across the board reduction to institutions. We would expect phased financial impact based on policy above. • No official comment yet from: – DoD Cancer Programs – significant funding for school, but defense program may compete in plan – NSF - limited funding at the school – Other HHS Agencies: DoEd, CDC, FDA, etc. 233 UMMS Projected Landscape: Assuming Equal Impact – 30 Less Competitive Awards* FFY 2013 FFY NIH Competitive Awards to Medical School s UMMS Competitive Awards UMMS Market Share (# of Competitive Awards) UMMS Competitive Award Total 2008 6,942 192 2.77% $ 69,946,544 2009 6,600 188 2.85% $ 69,571,321 2010 6,808 187 2.75% $ 75,034,900 2011 6,344 173 2.73% $ 62,641,556 2013 Possible 5,593 143 2.77% $52,088,730 *Competitive awards are defined as Fund Type 1 (New) or 2 (Competing Renewal) awards. NIH & UMMS Competitive Award Count, Market Share and Award Dollar Total -- FFY 2009 & 2010 do not include ARRA applications & awards Data Source: NIH Awards by Location Line Data ~ $10M drop of awards as early as FFY13. We would see expenditures falter starting FFY14. 234 UMMS NIH Financial Landscape: Model: Impact Over Time – Reductions Gradual until a Steady State in FFY 2017 350 Competitive Awards Sequestration 300 In $M 250 Competitive Awards Regular 200 150 Non-Competitive Awards - Sequestration 100 50 Non-Competitive Awards - Regular 0 FFY11 FFY13P FFY14P FFY15P FFY16P FFY17P FFY18P Most of the UMMS impact will be immediately felt by individual investigators and measured in lost opportunity from historical growth. Distribution will not be equal across departments or investigators. 235 Impact of Research Reductions Individual Investigator Departments UMHS Stagnation of Research Plans Further Absorb Faculty Salaries Bridging and Cost Share Programs Difficulty in Lab Sustainment Bridging Reduction of IDC Recovery Core / Infrastructure Support to Sustain Highly Productive Environment Necessity to Increase Mentoring Reduction of IDC Recovery Reductions in Force Tenure Implications 236 NIH Projected Landscape: Impact of 2,300 Less Competitive Awards National Competitive Applications Success Rates 90,000 80,000 40% Period of NIH Doubling 35% Competitve Grants (#) 70,000 30% 60,000 Competitive Applications 25% 20% Competitive Awards 15% Success Rate 50,000 40,000 30,000 10% 20,000 2013P 2012P 2011 2010 2009 Federal Fiscal Year 2008 2007 2006 2005 2004 2003 2002 0% 2001 0 2000 5% 1999 10,000 Projected success rate drop under initial year of sequestration Data Source: NIH Data Book Success Rate (%) through FFY 2011 -- FFY 2009 & 2010 do not include ARRA applications & awards * FFY 2012 & 2013 predictions based on application & award trends; modifications to FFY 2013 awards assumes a 7.8% cut from estimated FFY 2012 numbers 237 The Financial State of the Medical School August 2012 • Historic Perspective • FY13 Outlook • Margin Improvement • The Next Ten Years September 2012 • FY13 YTD Results • Dean’s Cash & Investments October 2012 • FY13 YTD Results • Process Updates on Forecasting and Planning • Stress Test Exercise November 2012 • FY13 YTD Results • • October 2012 ~ Ongoing Discussion Series ~ Today’s Updates • FY13 YTD Financial Results • Financial Planning Processes – Overview – Department Stress Test Exercise • Discussion 23 9 UMHS Consolidated FY13 September MTD Cash Flow Margin HHC Med School* EVPMA & Shared Services MHC FY13 UMHS Eliminations Consolidated Total Revenues $173.9 $95.8 $9.6 $0.0 ($22.7) $256.7 Operating Expenses Payroll Depreciation Other Operating Total Expenses 96.7 16.6 72.1 $185.5 73.7 3.5 41.1 $118.3 6.9 0.0 2.6 $9.5 0.0 0.3 $0.4 (22.7) ($22.7) 177.3 20.1 93.5 $290.9 Operating Margin Margin % ($11.6) -6.6% ($22.5) -23.5% $0.2 1.8% ($0.4) 0.0% 4.0 (2.9) 0.2 5.3 (0.2) 1.1 0.7 0.0 0.0 Pre Transfers / Support Margin Margin % ($10.3) -5.9% ($16.2) -16.9% $0.9 9.5% ($0.4) 0.0% UMHS Support Equity Transfers - Net Campus (7.7) (0.1) 7.7 (1.5) 0.1 0.4 ($18.1) -10.4% ($9.9) -10.4% $1.0 10.6% $0.0 0.0% $0.0 0.0% ($27.0) -10.5% ($1.5) -0.9% ($5.9) -6.1% $1.0 10.7% $0.0 0.0% $0.0 0.0% ($6.3) -2.5% Non Operating Items Investment Income Interest Expense - net Other Non Operating Total Margin Margin % Total Cash Flow Margin Margin % $0.0 0.0% $0.0 0.0% - ($34.2) -13.3% 10.0 (3.1) 1.3 ($25.9) -10.1% (1.0) * Med School totals include both Med School All Funds as well as NCRC • Subject to change once reconciled to Everest. 240 UMHS Consolidated FY13 September YTD Cash Flow Margin HHC Med School* EVPMA & Shared Services MHC FY13 UMHS Eliminations Consolidated Total Revenues $555.8 $292.2 $24.3 $0.0 ($67.4) $804.9 Operating Expenses Payroll Depreciation Other Operating Total Expenses 300.7 49.7 230.8 $581.2 223.6 10.5 117.9 $351.9 21.1 0.1 6.5 $27.8 0.1 0.6 $0.7 (67.4) ($67.4) 545.5 60.3 288.4 $894.2 Operating Margin Margin % ($25.4) -4.6% ($59.7) -20.4% ($3.4) -14.2% ($0.7) 0.0% 12.0 (9.0) 0.1 16.3 (0.5) 2.8 Pre Transfers / Support Margin Margin % ($22.4) -4.0% UMHS Support Equity Transfers - Net Campus Non Operating Items Investment Income Interest Expense - net Other Non Operating Total Margin Margin % Total Cash Flow Margin Margin % $0.0 0.0% - ($89.3) -11.1% 0.7 1.5 0.0 - ($41.2) -14.1% ($1.2) -5.1% ($0.7) 0.0% (20.0) (1.5) 19.6 (1.4) (0.1) 1.3 0.5 (1.1) ($43.9) -7.9% ($23.0) -7.9% ($0.0) -0.2% ($1.3) 0.0% $0.0 0.0% ($68.3) -8.5% $5.8 1.1% ($10.9) -3.7% $0.1 0.2% ($1.3) 0.0% $0.0 0.0% ($6.4) -0.8% $0.0 0.0% - 29.0 (9.6) 4.4 ($65.6) -8.1% (2.7) * Med School totals include both Med School All Funds as well as NCRC • Subject to change once reconciled to Everest. 241 MS September FY13 YTD Results FY13 FY12 YTD variance Revenue General Fund Allocation 20.5 19.5 1.0 Revenue Changes- Year to Date FY13 Allocation is $81.9M vs $79.8M FY12. FY13 doesn't include $14M NCRC Auxiliary facilities & maintenance costs, reported in Supplies, Services & Other expenses. Under previous GF model, FY13 would be $67.9M. Sponsored Research 83.9 81.7 2.2 Federal revenue increase $1.8M, 2.5%, Non Federal $440K, 3.6% Patient Care Revenue 105.0 105.5 (0.6) Overall Flat Patient Care. Favorable Net Patient Care Revenue ($1M), off-set by unfavorable RVU's (Primary Care & Cancer Center) and Off-Site revenue. Other 79.4 288.8 65.0 271.8 14.4 17.0 Expenses Payroll Expense Changes- Year to Date 222.7 213.8 8.9 Supplies, Services & Other 70.7 55.5 15.1 Malpractice & Payments to UMHS 22.6 16.8 5.8 11.7 327.7 12.0 298.2 (0.3) 29.5 (38.9) (26.3) (12.5) 15.4 20.6 (5.2) (23.4) (5.7) (17.7) Other Operating Income (Loss) Non Operating Revenue (Expense) Change in Net Assets w/o Unrealized Gain(Loss) Increase to FGP-QMP receipts of $6.6M and YTD Gift Revenue of $4.0M Unfavorable Payroll primarily an increase in Faculty Comp of $7.6. Non-Instructional remains favorable by $1.7M (FGP Billers, HR and Development to Shared Services). YTD OPEB accrual in Fringe Benefits of $1.6M. Supplies increase in Subcontracts over $25K of $3.2M & Lab Animal Usage of $1.7M (predominantly Fed Funds). Other Services increase of $7.9M includes $3.5M NCRC facilities & maintenance Shared Services allocation increase of $4.4M. Malpractice expense unfavorable $1.4M (Gross Premium increase, elimination of Premium Credits) Unfavorable Endowment Gifts, $(2.3)M YTD vs FY12. Non-Operating expense for NCRC for Administrative Operations $(1)M, $(500)K to MHC for Dean's support of Paradigm 24 2 MS September FY13 YTD Results Cash and Investments (in Millions): FY13-Sept FY12-June FY Change Unrestricted UIP Cash $283.6 $304.8 -$21.2 FFAE(Quasi-unrestricted) Investments $603.1 $601.6 $1.5 Restricted Cash, Endowments & Quasi-restricted $957.7 $955.7 $2.0 $1,844.4 $1,862.1 -$17.7 Unrestricted Days Cash on Hand w/o FFAE 123.0 137.0 -14.0 Unrestricted Days Cash on Hand + FFAE 386.0 407.0 -21.0 Total Financial Trends FY13-Sept FY12-Sept FY11-Sept $115.0 $115.0 $123.00 Clinical Operating Margin $'s in Millions $22.0 $24.4 $24.1 Clinical Operating Margin Percent 15.2% 17.5% 18.4% Operating Margin (GF,DAF & CO) $'s in Millions -$0.9 -$4.2 $2.5 IDC/ sq. ft. 24 3 FY03 – FY13 All Funds Total Margin $millions $100 12.0% 10.0% $80 $87.9 8.0% $64.6 $72.8 $60 $78.7 $74.5 $52.2 6.0% $40 4.0% 2.0% $20 $32.5 $21.0 $15.5 0.0% $3.1 $-2.0% $(19.2) $(20) Total Margin normalized to exclude one time and unusual items (MCare sale, NCRC Purchase & OPEB) FY12 FY11 FY09 FY10 Total Margin % FY13 Forecast Total Margin FY08 FY07 FY06 FY05 FY04 FY03 -4.0% 24 4 What are we doing about it? • Balancing our new investments while also addressing structural expense difficulties creates several challenges • To meet our margin targets in the future, we must: – – – – – – – Continue healthy growth of the Clinical Operating Margin Focus on productive use of research space Focus on unproductive internally supported research time Relentlessly strive to drive out waste Ensure the success of the UMHS Development reorganization Work w/ campus on appropriate funds flow changes Continue to partner w/ the HHC to ensure financial success for all of UMHS 24 5 Processes & Actions • New Dean’s Office Investment/Capital Process • New MSA Budget Process • New Departmental Stress Test Exercise • Enhanced Forecasting & FY13/FY14 Planning • Additional Efforts & Actions 24 6 new Medical School Financial Planning: Updates Process Timeline Objectives Dean’s Office Investment Process New Quarterly Process • Enable trade-off decisions and careful evaluation and prioritization of investment needs • Allow for business case development • Enable methodical, equitable and transparent decision making Commence October 1st • Achieve improved process cost savings in baseline business operations • Improve understanding of the resource requirements necessary for all of MSA’s activities. • Final Medical School investment decisions reside with the Dean. Trade-off is constantly required among competing projects in facilities capital, equipment, IT, faculty and center commitments and new operating units • For FY13, non-critical discretionary investments >$500K will be deferred and reviewed in Dean’s Cabinet with final decisions by the Dean in early 2013 new MSA Hierarchal Budget Process • MSA unit’s budget will be built in hierarchical layers from the baseline business services provided by each unit, to higher level mission critical activities that are important to baseline business • For FY13, commence in October with full new process in place FY14 new Departmental Financial Stress Test Exercise • Multiple regulatory decisions could negative impact Medical School revenue streams across all categories • The stress test will be conducted in lieu of a Q1 forecast, and will include a what-if scenario related to a 10% revenue reduction enhanced Enhanced Forecasting & FY13/FY14 Planning • Continued improvement of rolling forecast by reintroducing a more rigorous annual component to the process • For FY13, a top-level forecast will be produced in the fall, with a bottoms-up Departmental forecasts to commence in January • Includes select enhancements to Hyperion • Departmental presentations to Dean’s Cabinet to commence in March ongoing Additional Ongoing Processes: • • • • • Position Control Committee Administrative Modernization Efforts MSA Expense Initiatives Linkage to HHC Actions & Decisions Continues review of System wide HR policies New Annual Process Commence MidOctober One-time exercise Late January to March • Preparedness planning exercise for potential declines in revenue streams • Develop short-term and long-term plans for adjusting to new revenue realities • Share knowledge and plans across all departments for best practices • Enable enhanced planning for FY14 • Enable enhanced Dean/Department level of understanding via forecast presentations and dialogue • Include a school-wide gap closure process for margin improvement • Continue to enhance Hyperion tools for Departmental managerial reporting Ongoing 24 7 Internal & External Challenges • Internal Pressures – Overhead Expense – Faculty & Staff Salaries – Decentralized Decision Making – Funds Flow • External Pressures – All Sources Revenue Pressures – Budget Control Act & Other Federal Legislation • NIH, Medicare • Medicare Fee Schedule (SGR), IME – State of Michigan Legislation • Medicaid, GME – Mandated & Compliance Investments • Animal research protocols | Human subject protection | Clinical research billing • Revenue Cycle (Meaningful use) • Ongoing LCME 24 8 Revenue Challenges Ahead 24 9 What is a Financial Stress Test? • A planning exercise for potential declines in revenue streams Stress testing reveals how well an entity is positioned in the event forecasts prove true. Stress testing also lends insight into vulnerabilities. Though events are never certain, studying their performance implications strengthens understanding and focuses on preparedness. 25 0 Departmental Stress Test Objectives • To develop short-term and long-term plans for adjusting to new revenue realities • To share knowledge and plans across all departments for best practices • To construct a consolidated set of responses to inform leadership discussions and actions 25 1 Stress Test Details • In order to ensure that the Medical School is prepared for the potential impacts of the financial constraints, each department is being asked to determine how they will manage their operations under a new revenue reality. • The first scenario is specific to clinical departments only and relates mostly to the proposed SGR rule to reduce Medicare professional payment rates by up to 30%. Such a reduction would necessitate an adjustment to RVU payments to departments. For modeling purposes we assumed a 10% reduction to department’s FY12 RVU and GME payments. 25 2 Financial Stress Test Exercise • The second scenario impacts all academic departments and relates to continued declines in state funding and the potential sequestration impact on federal research funding. For modeling purposes we assumed a 10% reduction to each department’s FY12 general fund allocation. • We are requesting that Departments provide details of how they will adapt to these reductions in the short term as well as over a longer period of revenue source challenges. 25 3 Stress Test – Revenue Cut Methodology 1. Determine revenue reduction for what-if scenario modeling 2. Using FY12 year-end income statements, a 10% reduction to a Department’s General Fund Revenue, RVU and GME Payments was calculated 3. Total reduction shown as the sum of GF, RVU and GME calculations All Funds Jun 2012 YTD 10% Revenue Reduction OPERATING REVENUE General Fund Allocation $587,810 58,781 Sponsored Research Revenue (Net) 3,167,044 Department Auxiliary Enterprises: Net Patient Care Revenue Patient Care Contract Agreement Primary Care RVU Cancer Center RVU Cancer Center Tier III Livonia Facility Revenue PhD Total Patient Care Revenue UMHS Partnership Agreement GME Hospital Admin Reimbursement UMHS Services - Billing, Physician (Tech Rev), Oth UMHS Pmts for Operating Activities Operating Transfers from UM Units Gifts Other Income Rebill Revenue Departmental Sales/Other Reimbursements TOTAL OPERATING REVENUE 35,278,590 3,073,529 0 0 0 0 0 38,352,119 0 3,258,803 589,186 6,085,801 9,933,790 3,527,859 - 325,880 16,253 7,690 5,955 0 5,955 52,070,661 3,912,520 25 4 Stress Test – Departmental Requirements A template will be provided for Departments to capture actions required to meet the proposed revenue reduction. Departments are asked to fill out the following two sections of the template: One Time Annual Reduction of $3,912,520 (1) Category 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Must 1) 2) 3) 4) (2) Description Select 1 of 4 Categories: Revenue Enhancement Expense Reduction Use of Reserves Other Provide a high-level description of the action being taken for each line item. Please note this field will stay yellow until a description has been entered. Please limit explanation to 10 line items or less. NOTE: $3,912,520 of reduction still left to be taken (3) Amount Enter $ amount per line item. This box will stay red until the target has been hit, in which case it will turn green. Total - Additional Notes/Comments for Annual One Time Reduction (Optional) The first section is for a short-term (one year). Departments are able to indicate that they would spend down reserves to cover the revenue reduction. The second section is how they would adapt to a revenue reduction in future years without the option of spending down reserves. Text box available for additional details or departments can prepare a separate document if necessary. Go Forward Annual Reduction of $3,912,520 (without the use of Reserves) (1) Category 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Must 1) 2) 3) (2) Description Select 1 of 3 Categories: Revenue Enhancement Expense Reduction Other Provide a high-level description of the action being taken for each line item. Please note this field will stay yellow until a description has been entered. Please limit explanation to 10 line items or less. NOTE: $3,912,520 of reduction still left to be taken (3) Amount Enter $ amount per line item. This box will stay red until the target has been hit, in which case it will turn green. Total - Additional Notes/Comments for Go Forward Beyond Annual Reduction (Optional) Text box available for additional details or departments can prepare a separate document if necessary. 25 5 Stress Test – Due Date & Support Departments will receive their stress test template on 10/11/12 and will have until 11/02/12 to complete and submit to UMHS Finance. UMHS Finance’s Academic and Financial Planning & Analysis Team and Doug Duwe, ACAO in the Medical School will be available during this time frame to assist departments in the completion of these templates and can be reached at the following: • Michelle Peregord (peregord@med.umich.edu or 3-3439) • John Larin (jtlarin@med.umich.edu or 3-6232) • Kim Norris (krnorris@med.umich.edu or 3-9201) • Jean Polyachenko (jpolyach@med.umich.edu or 7-8882) • Dan Robertson (rdaniel@med.umich.edu or 3-1246) • Doug Duwe (dduwe@med.umich.edu) or 4-7896 25 6 Collective Response • Actions are required across the School: – – – – – – Medical School Administration Shared Services NCRC Centers & Institutes Basic Science Departments Clinical Departments • Local and school-wide actions will be part of the solution…. 25 7 Shared Action / Final Comments • Together we are committed to maintaining a strong financial position • Shared accountability to meeting on vision and stewarding our resources • Many Departments and units already strong; explore opportunities to share best practices and think institutionally about savings • Look to you for guidance and active participation in trade-off decisions and policies: – – – – RBOD FGP Board HHC Operations Etc. 25 8 FY13-FY22 HHC Capital Investments Follow Up and Messaging Follow up to EVPMA Cabinet on August 27, 2012 Presented on October 8, 2012 Context • In February 2012, a 10-year governance plan was reviewed by Regents. • Since that time, multiple new capital projects and requests have emerged. • Recently, UMHS Finance was engaged by EVPMA Cabinet to re-confirm investment principles and financial constraints to guide leadership decision making. 26 0 Key Themes from EVPMA Cabinet • Since 2007, UM HHC has converted ~150 days cash into other strategic assets and clinical capacity (CVC, C&W, Kellogg and NCDC). This is a rate of investment near 200% of depreciation. • In the near future, UM HHC plans to further invest in clinical capacity through UH South and the Northville Health Center, and in strategic IT replacement through MiChart Stage 3 (still unapproved yet represents a quality & regulatory imperative, e.g. HITECH, ICD-10). • Therefore, additional unapproved routine and strategic investments (e.g. Clinical Pathology and Translational Research and Ambulatory Care Center (TRACC)) should continue to be planned and vetted, yet current and projected capital constraints (per the SFP) necessitate a: Critical review of scope and dollars to be invested Delay of major project starts (i.e. significant cash outflows) until FY 2017 • The rallying cry for FY 13-17 should be on operations, optimization and execution to establish a more solid baseline amidst an uncertain environment, and a target 26 operating margin of 5%. 1 10-year SFP Investment Themes A characterization of UM HHC investment for the next 10 years can be described as follows: FY 13-14 • Operations and execution • Resume positive operating margin performance • Planned investment in • MiChart Stage 3 • UH South • Northville Hlth Ctr $290M / year cash outflow FY 15-17 FY 18-22 • Operations and execution • Continue to improve positive operating margin and conserve cash • Focused investment in • Vital routine investments and critical infrastructure • Ambulatory support • MI Partnerships • Assess: • Operating margin strength, 5% • endowment / non operating return, 9% • If appropriate, resume strategic investment <$190M / year cash outflow $300M + / year cash outflow 26 2 HHC Financial Framework / Constraints What are the “timeless” parameters/drivers of the HHC Financial Framework? • Liquidity: – Adhere to a minimum 150 days cash on hand floor (Target 187 – 243, per Moodys A & Aa) – Note: Fluctuations in market value of LT Cash can cause significant variability (+/-) outside of – – – our control. Note: For major inpatient replacement ($1-1.5B investment required), 300-350 days cash on hand required (100-150 days cash for the investment + 200 days cash target minimum) Hence, average days cash across the next 20 years should be at or above 275. Note: A similar but alternative benchmark is that unrestricted cash should be >45% of HHC assets. • Debt: – Meet required Debt Ratios (primarily Debt to Cap of 38-40%) – Note: UM HHC should seek to borrow to single A median hospital levels (38%-40% debt to cap). Timing will vary as new debt must be secured by fixed/tangible assets and fit within the UM campus debt portfolio. • Operating Margin: – Achieve 3-4% sustained annual operating margins, strive for 5% – Generating cash flow from operations is vital to achieving our investment aspirations (vs. relying on cash flow from investments & philanthropy) 26 3 Protecting 150 DCOH Floor w/o Named Unapproved Projects HHC Projects $Millions C&W Completion Routine Capital (Approved) Northville Health Center MiChart Stages 1&2 Taubman Backfill Taubman 3rd Flr Rennovation (Chair Commit.) Scheduling & Timekeeping Revenue Cycle Investment Clinical Database Adult Inpatient Expansion / UH South Offices - UH South Winding up projects Closed Project grants Uncommitted Routine/Strategic Balances AHD/BT Capital balance carryforard Institutional contingency uncommitted balances HHC Approved Sub Total Routine Capital / Future Allocation Other Strategic Projects Chair Package Capital MiChart Stages 3&4 Remaining Capital Available FY13 $12.8 $107.4 $0.8 $26.6 $10.4 $5.2 $0.4 $0.0 $2.1 $0.9 $10.0 $1.1 $1.7 $179.4 $8.3 $3.0 $29.0 $72.3 FY14 $0.6 $40.5 $22.2 $3.7 $0.6 $1.4 $6.0 $4.0 $1.6 $95.7 $8.0 $0.2 $6.5 $8.6 $9.8 $209.4 $65.0 $8.3 $3.0 $53.0 ($46.7) FY15 FY16 FY17 FY18 FY19 $0.0 $143.4 $20.0 $5.0 $0.0 $152.4 $20.0 $5.0 $0.0 $157.5 $20.0 $5.0 $51.5 $99.2 $130.9 FY20 FY21 FY22 $0.0 $167.9 $20.0 $5.0 $0.0 $173.9 $20.0 $5.0 $0.0 $186.7 $20.0 $5.0 $120.5 $114.5 $101.7 FY13-22 $13.4 $151.6 $28.8 $30.3 $11.0 $6.6 $6.5 $6.0 $4.1 $141.9 $18.0 $1.3 $1.7 $19.5 $25.8 $29.4 $495.9 $1,214.5 $164.9 $44.0 $115.6 $634.3 $3.7 $5.8 $0.2 $2.0 $0.4 $45.3 $6.5 $6.5 $8.6 $8.6 $9.8 $9.8 $82.2 $24.9 $65.0 $114.0 $8.3 $20.0 $3.0 $5.0 $26.0 $7.6 ($29.5) $19.7 $67.4 M available from ‘13-’17 (assuming section above orange is fixed) HHC Unapproved Sub Total $112.6 $82.6 $72.8 $166.3 $220.0 $276.6 $313.4 $313.4 $313.4 $313.4 $2,173.3 HHC Total Capital $292.0 $292.0 $155.0 $191.2 $220.0 $276.6 $313.4 $313.4 $313.4 $313.4 $2,669.2 175 150 150 150 150 150 152 158 162 168 HHC Days Cash 264 Protecting 150 Day Cash in FY 12–17 • Financial constraints are based on the underlying operating assumptions of the FY 2012 SFP. • It is plausible that certain key variables could impact when cash constraints are alleviated (or increased), i.e. raising (or lowering) investment capacity prior to FY 2018. • Specifically, actions or items that could improve investment capacity include: – – – – Improve underlying HHC operating margin Supplement project philanthropy Attain superior endowment returns Lower project investment required for key projects • Importantly, positive NPV projects identified prior to FY 2018 will not help short term liquidity constraints, since payback periods will likely be greater than 3-5 years. 26 5 Specific Investment Scenarios 1) FY ‘12 Regents Base 2) FY ‘12 Revised Base • Updated approved capital and future routine spend forecast • Moved MiChart Stages 3&4 earlier by 2 years • Increased Clinical Pathology to revised capital investment request of $280M 3) “All Projects” • Included $488M of additional capital projects identified • Demonstrates fundamental financial constraints 4) 150 Days Cash Floor • Portion of routine and strategic capital spend delayed until post 2018 • Illustrates delay required in capital spending to adhere to principle of a 150 DCOH floor 26 6 FY13-FY22 HHC Days Cash on Hand Unrestricted Days Cash on Hand 250 Moody's Aa 200 Moody's A 179 168 154 150 150 125 100 107 85 50 22 0 FY10 FY11 FY12 150 DCOH Floor FY13 FY14 FY15 All Projects FY16 FY17 FY18 FY19 Updated FY 12 Base FY20 FY21 FY22 FY 12 Base 26 7 FY13-FY22 HHC Operating Margin % Operating Margin % 6.0% 5.0% 4.6% 4.5% 4.5% 4.2% Moody's Aa 4.0% 3.0% Moody's A 2.0% 1.0% 0.0% FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17 FY18 FY19 FY20 FY21 FY22 -1.0% 150 DCOH Floor All Projects Updated FY 12 Base FY 12 Base 26 8 FY13-FY22 HHC Debt to Capital % Debt to Capitalization Ratio 50% 40% Moody's A 36.5% 31.7% Moody's Aa 30.5% 29.7% 30% 20% 10% 0% FY10 FY11 FY12 150 DCOH Floor FY13 FY14 FY15 All Projects FY16 FY17 FY18 FY19 Updated FY 12 Base FY20 FY21 FY22 FY 12 Base 26 9 Summary • FY 13-17 represents a narrow window of liquidity to maintain unrestricted cash above 150 days. During this period, leadership emphasis should be to: – Improve operating financial performance, resume 3-4% operating margin, strive for 5%. – Exercise discipline and rigor with existing investments, e.g. routine and strategic projects (UH South, MiChart, Northville Health Center) • By FY 17, a “new baseline” will be known, both operating and non-operating. Actual results from recent and near term investments (C&W, MiChart) and external market factors will inform what we can afford and how we should invest in FY 18 and beyond. • In the long run, we aspire to go north. Existing financial projections indicate a major inpatient facility replacement could begin circa 2028-2032, at which point 300-350 days cash will be required. Building reserves of this magnitude will require astute trade offs and investment choices across the next 20 years. 27 0 University of Michigan Hospitals & Health Centers FY 13 September Operations and Financial Update Presented to: Hospitals and Health Centers Executive Board October 29, 2012 FY13 September Financial Update September FY 13 YTD Results: • YTD operating margin loss of ($25.4) M / (4.6)% • Operating results negatively impacted by ≈$12M for unusual items (non-recurring / timing), related principally to MiChart implementation • FTE labor productivity challenges driving higher expense per case levels 272 FY13 YTD Actual & Plan September YTD (3 Months) FY 13 FY 12 Actual Actual Y2Y % Twelve Months FY 13 FY 12 Plan Actual Y2Y % Operating Revenue $555.8 $524.6 5.9% $2,313.9 $2,179.2 6.2% Operating Expenses Payroll Supplies Depreciation Shared Services Other Non-Salary Total Expenses $300.7 $116.6 $49.7 $15.7 $98.5 $581.2 $270.7 $104.9 $36.5 $14.7 $82.1 $508.9 11.1% $1,197.8 11.2% $473.4 36.2% $198.6 6.8% $67.0 20.0% $366.3 14.2% $2,303.1 $1,132.5 $443.0 $186.6 $65.1 $359.0 $2,186.2 5.8% 6.9% 6.4% 2.9% 2.0% 5.3% Operating Margin ($25.4) $15.7 $10.8 Margin % Operating Cash Flow Margin Margin % • ($7.0) -4.6% 3.0% 0.5% -0.3% $24.3 4.4% $52.2 10.0% $209.4 9.0% $179.6 8.2% FY 13 Q1 Plan Operating Margin = $1.4 M. 273 FY13 Performance Metrics September YTD (3 Months) FY 13 FY 12 Twelve Months FY 13 FY 12 Plan Actual Y2Y % Y2Y % -4.6% 3.0% 0.5% -0.3% 4.4% 10.0% 9.0% 8.2% 24,431 23,815 2.6% 101,618 97,247 4.5% Total Facility Revenue per Adj Case $ 20,846 $ 20,109 3.7% $ 20,680 $ 20,410 1.3% Total Expense per Adj Case $ 23,147 $ 20,752 11.5% $ 22,005 $ 21,811 0.9% Total Supply cost per Adj Case $ $ Operating Margin EBITDA / Operating Cash Flow Margin Total Adjusted Cases FTE per Adj Case*10000 • 4,773 $ 4,405 8.4% 1,521 1,438 5.7% 4,659 $ 4,555 2.3% 1,423 1,461 -2.6% Unfavorable YTD Expense per case variance due in part to C&W costs reflected in FY 13 YTD (depreciation, FTEs), yet not included in FY 12 YTD given ramp up to December FY 12 facility opening 274 September FY 13 Activity Summary September September FY 13 YTD FY 12 YTD Y2Y% Discharges 11,444 11,205 2.1% Observation Cases 3,751 3,140 19.5% Total Cases 15,195 14,345 5.9% 75,930 73,233 3.7% Average Length of Stay 5.00 5.11 (2.2%) Occupancy % 86.0% 85.1% 1.1% Total Patient Days ED Visits 24,205 21,923 10.4% OR Cases 12,196 12,040 1.3% Clinic Visits 446,209 481,405 (7.3%) 275 HHC Reported v. Adjusted Operating Margin Trend $15 11.9 $10 September results adversely impacted by unusually low business days relative to prior months 5.7 (In Millions) $5 0.3 $0 (0.3) (1.1) (2.2) ($5) (3.7) (5.7) (5.7) ($10) (2.3) (3.5) (1.4) (4.8) (9.9) (11.6) (10.3) (9.3) (11.6) ($15) (15.2) (15.2) ($20) Dec FY Jan FY 12 Feb FY March FY Apr FY 12 12 12 12 Reported Operating Margin • May FY 12 June FY 12 July FY 13 Aug FY 13 Sept FY 13 Adjusted Operating Margin After adjusting operating margin for non-recurring items, HHC continues to operate at a less than 276 breakeven margin during periods of favorable seasonality HHC Adjusted Operating Margin Trend $6 $1 (In Millions) (0.3) (2.2) ($4) (2.3) (1.4) (3.7) (4.8) (5.7) ($9) (9.3) (9.9) September results adversely impacted by unusually low business days relative to prior months ($14) (15.2) ($19) Dec FY 12 Jan FY 12 Feb FY 12 March FY 12 Apr FY 12 May FY June FY July FY 12 12 13 Aug FY Sept FY 13 13 Adjusted Operating Margin 277 HHC Operating Margin Trend Restated for Bad Debt Reclassification 4.0% 3.0% 3.3% 2.8% 2.0% 1.0% 0.5% 1.0% 0.0% -0.3% -1.0% -2.0% -3.0% -4.0% -4.6% -5.0% FY 09 FY 10 FY 11 FY 12 FY 13 Plan FY 13 YTD Sept Operating Margin • FY 13 September YTD operating loss of ($25.4)M or (4.6)% o Margin pressured by a predominately fixed expense base and lower revenue levels o Revenue favorably impacted by modest activity growth and approximately 5% price increase effective July 1, 2012 278 Adjusted Cases Trend 105,000 10.0% 101,618 9.0% 100,000 97,247 95,000 8.0% 93,003 7.0% 90,075 6.0% 90,000 85,797 5.0% 5.0% 85,000 4.6% 4.3% 80,000 4.5% 4.0% 3.0% 3.3% 2.6% 2.0% 75,000 1.0% 70,000 0.0% FY 09 FY 10 FY 11 % Change • IP Discharges: +2.1% FY 12 FY 13 Plan FY 13 Sept YTD Adjusted Cases OP Clinic Visits: (7.3%) • Outpatient clinic visits unfavorably impacted by EpicCare (MiChart) go-live in August 279 FY 13. Net Facility Revenue Per Adjusted Case Trend Restated for Bad Debt Reclassification $25,000 $20,000 10.0% $19,355 $19,776 $19,878 $20,410 9.0% $20,680 8.0% 7.0% $15,000 6.0% 5.0% 3.7% $10,000 2.7% 3.0% 2.2% $5,000 1.6% 4.0% 2.0% 1.3% 1.0% 0.5% $0 0.0% FY 09 FY 10 % Change FY 11 FY 12 FY 13 Plan FY 13 Sept YTD Facility revenue per adjusted case • Net facility revenue per case favorably impacted by FY 13 rate increases. 280 Total Expense Per Adjusted Case Trend 24,000 15.0% $21,811 22,000 $20,514 $20,469 $22,005 11.5% 10.0% $20,574 20,000 6.0% 5.0% 18,000 2.2% 0.9% 0.5% 0.0% 16,000 -0.2% 14,000 -5.0% FY 09 FY 10 FY 11 % Change FY 12 FY 13 Plan FY 13 Sept YTD Expense per Adjusted Case • FY 13 September YTD includes activation costs that did not impact FY 12 until December (i.e. Depreciation) • FTE growth as well as supply cost per case increases impacting FY 13 performance 281 HHC FTEs Appointed (including C&W Activation) FTE's Appointed 14,750 Capacity Creation Emergency Dept, 8A, Operating Room Renovations 14,500 14,250 14,377 14,247 14,000 13,750 C&W Activation / Launch 13,500 Sept FY 13 Aug FY 13 July FY 13 June FY 12 MiChart Ambulatory Care Launch May FY 12 Jan FY 12 Dec FY 12 Nov FY 12 Oct FY 12 Sept FY 12 Aug FY 12 July FY 12 June FY 11 May FY 11 Apr FY 11 Mar FY 11 Feb FY 11 Jan FY 11 Dec FY 11 Nov FY 11 Oct FY 11 12,500 Sept FY 11 12,750 MiChart Emergency Dept Launch Apr FY 12 13,000 Mar FY 12 MiChart Revenue Cycle Launch 13,065 Feb FY12 13,250 FTE's Appointed 282 FTE’s Per Adjusted Case Trend 1,550 10.0% 1,500 8.0% 1,461 1,492 1,450 1,431 1,437 5.7% 1,423 1,400 6.0% 4.0% 1.7% 1,350 2.0% 0.4% 1,300 0.0% 1,250 -2.0% -2.2% -2.6% 1,200 -4.0% -4.1% 1,150 -6.0% FY 09 FY 10 FY 11 % Change / Labor Efficiency FY 12 FY 13 Plan FY 13 Sept YTD FTE's Per Adjusted Case • While FTE management measures have helped to slow growth in headcount, labor efficiency continues to be pressured by the 800+ FTE’s added during FY 12. 283 HHC Next Steps / Action Plans • Immediate need for action – given Sept YTD results: o Current cost base levels require attention o Actions to be concurrent with MiChart stabilization efforts o Margin focus necessary today to ensure return to sustained profitability as called for in longer term plan o Prolonged gaps in near term margin performance may impact ability to fund future capital needs • Next Steps / Action Items o Communication mandating department profit improvement – plans due back by November 2nd Plans to reflect steps for attainment of 2.5% labor productivity levels o Minimize overtime levels o Reduce temporary employees o Margin targets by HHC business segment UH/CVC, C&W, Ambulatory Care, Home Care, Overhead o Optimize supply chain expense management o Capital freeze 284 FY13 HHC Margin Management Actions Overview • With expenses greatly exceeding revenues, the challenge to achieve our FY13 plan is greater than expected. • Detailed unit level plans and actions are being developed to reduce expenses. • In October we are developing plans to reduce expenses by $30 Mil for remainder of FY13; $60 Mil / 2.5% annualized expense reduction. • Plans will be submitted on or before November 2nd; with final review, discussion, and decision period to be complete mid November. Implementation to occur in November / December. 285 FY13 HHC Margin Management Actions Administrative and non-patient care positions • The hold and approval procedure on all administrative and non-patient care positions (incremental and replacement), which was established in April 2012, remains in effect. • Future approval to post is considered approval to fill, unless otherwise modified. 286 FY13 HHC Margin Management Actions Capital • A hold has been placed until operating performance demonstrates the appropriate upward trend on: – new capital projects greater than $150K – previously approved projects greater than $150K that do not have committed spend • While projects less than $150K are not included in hold, you should continue to utilize discretion in prioritizing the timing of capital spending. • Weekly review and prioritization of capital projects will be completed by segment executive directors and CEO Cabinet members. • The FY14 Annual Routine Capital Process will be deferred until February 2013. 287 Segment View FY 12 Actuals and FY 13 Targets UH/CVC/ Other CW FY 12 Op Margin Actual $91.9 $32.9 $124.8 FY 13 Op Margin Targets $103.5 $37.0 $140.5 (Amounts in Millions) UH/CVC/Other Ambulatory + CW Subtotal Care Home Care Overhead HHC Totals $76.4 $2.4 ($210.6) ($7.0) $82.5 $2.5 ($214.7) $10.8 288 HHC Balance Sheet Key Metrics September 30, 2012 June 30, 2012 Short Term ($ Mil / Days) $37.2 / 7 $44.4 / 8 Long Term ($ Mil / Days) $993.9 / 180 $981.0 / 176 FY 13 Plan $1,031.1 / 187 $1,025.4 / 184 185 days 39 37 Debt ($ Mil) $1,025.6 $1,025.6 Unrestricted Fund Balance ($ Mil) $1,482.8 $1,513.8 FY 13 Plan 40.9% 40.4% 42% Unrestricted Days Cash on Hand Total ($ Mil / Days) Days in Accounts Receivable Total HHC Debt / Capitalization Debt to Capitalization Ratio 289 Linking Strategy & Finance at UMHS Highlights from our February 2012 Governance Presentations UMHS SFP Goals & Approach • We developed a UMHS multi-year financial plan including HHC and Medical School activity to produce a comprehensive UMHS outlook. • Joint strategic financial projections allow us to monitor longrange financial health and facilitate UMHS strategic decision making and investment considerations. • The SFP starts with a UMHS view to provide perspective on projections, based on currently approved projects and current view of new investments. We then separate HHC and MS analyses to highlight scenario modeling. • Since a multi-year plan has many projections and assumptions, it should be viewed for directional purposes and not be used as a budget. 291 Strategic and Operating Plan Cycle Targeted Strategy Make choices that support UMHS Strategic Plan Prudent Investment Invest prudently to optimize capital and human resources Strong Operating Performance Generate cash flow margin to make investments 29 2 Financial Summary • UMHS is financially strong with historical positive margin. • Expenses associated with recent major investment will lower margins in the short term (FY12-14) with projection to reach target levels beginning FY 15. • Long term strategy of investment and growth remains intact, yet market realities require close monitoring and adaptation of our plans to remain within fiscal guidelines. • To accomplish the desired plan and maintain sufficient liquidity, a continued focus on improving operating cash flow will be necessary. 293 Critical High Level Assumptions FY13-FY22 • Invest $3.7B in initiatives and capital across UMHS to meet our strategic objectives. • HHC operating margins lowered in near term due to C&W activation, with a bounce back to an average of 3-4% thereafter. • Includes year-over-year productivity improvements. • Medical School research, faculty and space growth rates are consistent with historical patterns. • Stronger than historic philanthropy growth. • Borrowing in the out-years tied to current overall UM campus debt plan. 294 UMHS Strategic Investments Over the next Five Years? • Leveraging our recent investments • Trade-offs among new opportunities • Evaluation against UMHS Strategic Plan • Weighing the mix of routine vs. new/growth and our capacity to fund 295 UMHS FY13 - FY22 Consolidated Investment List HHC Projects $Millions C&W Completion Routine Capital (Approved) Northville Health Center MiChart Stages 1&2 Taubman Backfill Taubman 3rd Flr Rennovation (Chair Commit.) Scheduling & Timekeeping Revenue Cycle Investment ED Expansion HHC Approved Sub Total Routine Capital / Future Allocation Adult Inpatient Expansion / UH South Offices - UH South Clinical Pathology Faculty Offices - Arbor Heights MiChart Stages 3&4 Additional Ambulatory Care Expansion Partnerships in Michigan HHC Unapproved Sub Total FY12 $137 $100 $54 $2 $3 $6 $303 FY13 $11 $74 $19 $24 $9 $3 $7 $4 $0.1 $151 $64 $50 $10 FY14 FY15 FY16 FY17 FY18 FY19 FY20 FY21 FY22 $0 $199 $0 $212 $90 $91 $198 $289 $303 FY13-22 $11 $78 $39 $25 $9 $3 $7 $6 $0.1 $178 $1,446 $145 $18 $155 $20 $116 $301 $170 $2,371 $4 $20 $1 $0 $2 $27 $81 $95 $8 $0 $108 $0 $120 $0 $135 $0 $153 $0 $183 $0 $193 $52 $52 $10 $37 $6 $50 $30 $238 $5 $5 $188 $0 $20 $144 $9 $20 $30 $244 $30 $20 $30 $239 $30 $249 $51 $10 $24 $30 $30 $279 $303 $295 $271 $239 $249 $279 $238 $188 $198 $289 $303 $2,549 FY12 $6 $5 $0 $21 $0 $9 $0 $21 $8 $12 $3 $10 $5 $100 FY13 $6 $0 $23 $16 $9 $3 $0 $21 $29 $13 $3 $23 $5 $150 FY14 $6 $0 $23 $11 $6 $0 $30 $20 $22 $13 $7 $23 $5 $165 FY15 $6 $13 $0 $24 $0 $0 $30 $21 $20 $13 $14 $23 $5 $168 FY16 $7 $14 $0 $13 $0 $0 $0 $19 $21 $11 $13 $23 $5 $125 FY17 $7 $14 $0 $19 $0 $0 $0 $20 $21 $9 $13 $0 $5 $107 FY18 $7 $14 $0 $22 $0 $0 $0 $21 $18 $9 $12 $0 $5 $107 FY19 $7 $14 $0 $20 $0 $0 $0 $22 $9 $9 $12 $0 $5 $97 FY20 $7 $14 $0 $7 $0 $0 $0 $23 $9 $9 $9 $0 $5 $83 FY21 $7 $14 $0 $2 $0 $0 $0 $23 $10 $9 $7 $0 $5 $76 FY22 $7 $14 $0 $2 $0 $0 $0 $23 $10 $9 $7 $0 $5 $76 FY13-22 $67 $114 $46 $135 $15 $3 $60 $213 $169 $102 $97 $90 $46 $1,156 UMHS Total Investments $403 $446 $437 $407 $374 $386 $345 $285 $281 $365 $379 $3,705 UMHS Debt $millions HHC Borrowing MS Borrowing UMHS Debt $125 $28.5 $40 $60 $72 $50 $50 $0 $37.5 $38 $0 $37.5 $38 $40 $60 $72 $50 $50 HHC Total Capital MS Investments $Millions Core Campus Routine Renovations Core Campus Major Renovations Health Education Space Renovation (Taubman Library) NCRC Renovations / Deferred Maintenance NCRC Air Handling Replacement (B20E) NCRC Health Services Research (B16) Clinical Research Capacity Department / Cores Equipment Academic IT (Research & Education) Future New Dean's Commitments New Departmental Chair Packages Strategic Research Investment Service Expansion / Other MS Total Investment $125 $29 $301 $75 $376 296 FY13 - FY22 SFP Capital Investments and Connection to UMHS Strategic Goals - $3.7B $Millions UMMS Routine Capital, $328 , 9% Routine or undesignated capital remains 50% of future investment provision Mkt Leadership, $712 , 20% Discovery, $607 , 17% HHC Routine Capital, $1,516 , 41% UMHS Core Capabilities , $370 , 10% IPCE, $86 , 2% Policy to Practice, $10 , 0.3% Create Learning Environment, $46 , Diversity, $10 , 1.2% 0.3% 297 UMHS Cash Flow • Sustainable cash margin generation is necessary for UMHS to reinvest in facilities, technology and human capital over the long-run, as well as to maintain a strong balance sheet and access to capital. • Near-term cash margins are expected to be lower than recent history as we enter into a period of operationalizing large investments (C&W), and draw down Medical School reserves to invest in faculty, education space improvements and research enterprise infrastructure, including NCRC. • Longer-term, total UMHS cash margins are expected to improve to sustain our investment plans and to meet our strategic objectives. 298 299 UMHS Total Cash Margin - Base Model UMHS Total Cash Margin (%) 10.0% 9.0% 8.0% 7.0% 6.0% 5.0% 4.0% 3.0% 2.0% 1.0% 0.0% FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17 FY18 FY19 FY20 FY21 FY22 UMHS Total Cash Margin (%) UMHS Total Cash Margin = (Total Revenue - Total Expense+ Non Cash Expense) / Total Revenue *Does not include unrealized market gains or losses 300 UMHS Days Cash on Hand UMHS Days Cash on Hand (Unrestricted ) 300 277 255 253 250 228 209 198 197 200 185 177 174 178 FY17 FY18 FY19 184 186 FY20 FY21 150 100 50 0 FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY22 UMHS Days Cash on Hand (Unrestricted) Days cash decline is a result of HHC capital investments and MS spend down of reserves, and could be altered with a lesser capital spend since we maintain debt capacity at benchmarks. Note: Due to investment market fluctuations, the range around any of these points is +/- 30 days 301 UMHS Strategic Financial Plan (SFP) Supporting the UMHS Strategic Plan Hospitals & Health Centers FY13-FY22 Model Overview February 2012 Noteworthy HHC Model Updates • The HHC SFP is explicitly aligned with the UMHS Strategic Plan. • Key financial elements include: – Attainment of a 4% operating margin. – Inclusion of per year through revenue cycle enhancement. – Growth in reimbursement per case due to high acuity and complex care. – Targeted investment to support activity growth. 303 HHC Operating Source of Cash Activity Growth Facility Revenue per Case Growth Total Expense per Case Change Margin Success Strategy and Investment Operations • Michigan market leadership, destination programs and high acuity cases • Capacity and throughput improvement • Population based management • Productivity improvement (2.5% / year) • Disciplined investment planning and accountability to business cases • Expense management • Revenue cycle management • Lean thinking & process improvements (Michigan Quality System) 304 HHC Key Assumptions • The projection includes a 5% shift to governmental payers over the decade. This represents a 3% operating margin shift. A sensitivity model is also shown to reflect further commercial erosion. • Projection assumes Medicare reimbursement inflation of 1.5% per year for the decade. Medicaid is assumed at 1%, and BCBSM and other commercial payers assumed at 3% per year. The model is very sensitive to these assumptions. • Inpatient and outpatient activity in line with historic trends and investment plans: 2.5% inpatient CAGR vs. 1.5% (historical discharges) and 5.6% outpatient CAGR vs. 5.6% (historical outpatient equiv. cases). • The impact of healthcare reform is included in this analysis via the combination of payer mix shifts, reduced reimbursement rates and outpatient activity. • The combination of the above assumptions results in a revenue growth projection that is different than past experience. Base ($'s) Operating Revenue / Adj Discharge Total Op Expense / Adj Discharge 2008 $22,802 $22,421 Key Operating Assumptions and Financial Metrics 2012 '08 - '12 CAGR 2013 2022 '13 - '22 CAGR $25,573 2.9% $25,954 $29,308 1.4% $25,732 3.5% $25,847 $28,063 0.9% 305 Additional Key Assumptions • Projection includes a 2.5% FY year-over-year labor efficiency improvement. • Projection includes philanthropy of $15M per year on average, slightly higher than the $11M per year that we have experienced over the last five years. • Projection includes institutional revenue cycle optimization. • Projection includes investment returns at typical University long-term estimates. • Borrowing tied to current overall campus debt plan. 306 Future HHC Capital HHC Projects $Millions C&W Completion Routine Capital (Approved) Northville Health Center MiChart Stages 1&2 Taubman Backfill Taubman 3rd Flr Rennovation (Chair Commit.) Scheduling & Timekeeping Revenue Cycle Investment ED Expansion HHC Approved Sub Total Routine Capital / Future Allocation Adult Inpatient Expansion / UH South Offices - UH South Clinical Pathology Faculty Offices - Arbor Heights MiChart Stages 3&4 Additional Ambulatory Care Expansion Partnerships in Michigan HHC Unapproved Sub Total FY12 $137 $100 $54 $2 $3 $6 $303 FY13 $11 $74 $19 $24 $9 $3 $7 $4 $0.1 $151 $64 $50 $10 FY14 FY15 FY16 FY17 FY18 FY19 FY20 FY21 FY22 $0 $199 $0 $212 $90 $91 $198 $289 $303 FY13-22 $11 $78 $39 $25 $9 $3 $7 $6 $0.1 $178 $1,446 $145 $18 $155 $20 $116 $301 $170 $2,371 $2,549 $4 $20 $1 $0 $2 $27 $81 $95 $8 $0 $108 $0 $120 $0 $135 $0 $153 $0 $183 $0 $193 $52 $52 $10 $37 $6 $50 $30 $238 $5 $5 $188 $0 $20 $144 $9 $20 $30 $244 $30 $20 $30 $239 $30 $249 $51 $10 $24 $30 $30 $279 $303 $295 $271 $239 $249 $279 $238 $188 $198 $289 $303 $40 $34 $14 $88 $42 $32 $14 $88 $45 $33 $47 $35 $50 $37 $53 $39 $56 $42 $60 $44 $63 $47 $67 $50 $71 $53 $78 $82 $87 $92 $98 $104 $110 $117 $124 HHC Total Capital + Investment in MS $391 $384 $349 $322 $336 $372 $336 $291 $308 $406 $426 $3,530 HHC Borrowing / Debt $millions $125 $29 $0 $0 $0 $0 $40 $60 $72 $50 $50 $301 HHC Total Capital Academic Support Payment Ambulatory Care Margin Share Prior Period Chair Package Commitments HHC Investment in Med School $555 $411 $14 $981 •At this time, 7% of HHC capital spending shown above is “committed” •This is a schedule of cash outflow of one set of capital projects, not timing of approval •Includes impact of recent funds flow changes with the Medical School 307 HHC Operating Margin Operating Margin % 6.0% 5.0% Moody's Aa 4.0% 3.0% Moody's A 2.0% 1.0% 0.0% FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17 FY18 FY19 FY20 FY21 FY22 -1.0% Base + Revenue Low Base 308 Sidebar: HHC Operating Margin History HHC Operating Margin Trend A Long Term Perspective 10.0% 8.0% 6.0% UH Opened Cancer Center Opened 4.0% 2.0% 0.0% -2.0% -4.0% CVC Opened MNA Strike Year Balanced Budget Act C&W Opens 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 FY Margin 3.1% -0.9 2.2%8.7%6.1% -3.0 -2.0 -0.1 1.2%0.3%2.0%4.4%5.7%2.7% -1.4 1.5%2.6%0.7%0.6%1.3%1.1%2.2%4.3%5.7%5.8%3.6%1.7%1.0%3.2%2.1% -1.1 -0.1 2.4%3.9% 309 Sidebar: Relationship of Margins Chart 4.2: Aggregate Total Hospital Margins,(1) Operating Margins,(2) and Patient Margins,(3) 1991 – 2009 8% Total Margin 6% 4% Operating Margin 2% 0% Patient Margin -2% -4% -6% 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 Source: Avalere Health analysis of American Hospital Association Annual Survey data, 2009, for community hospitals. (1) (2) (3) Total Hospital Margin is calculated as the difference between total net revenue and total expenses divided by total net revenue. Operating Margin is calculated as the difference between operating revenue and total expenses divided by operating revenue. Patient Margin is calculated as the difference between net patient revenue and total expenses divided by net patient revenue. 310 HHC Days Cash on Hand Unrestricted Days Cash on Hand 250 Moody's Aa 200 Moody's A 150 100 50 0 FY10 FY11 FY12 FY13 FY14 FY15 Base + Revenue Low FY16 FY17 FY18 FY19 FY20 FY21 FY22 Base Note: Due to investment market fluctuations, the range around any of these points is +/- 30 days. 311 Context of Historical Capital Spend Days Cash on Hand vs. Capital Spend Ratio (Base + Version 1 Capital) V1 Days Cash on Hand 600 Base + V1 Projects Ratio 250% 200% Moody's Aa, 150% 150% V1 Proj 24 Yr Avg, 137% 300 Moody's A, 130% 100% Capital Spend Ratio Days Cash on Hand 450 150 50% *Capital spend ratio = $ capital investment / current year depreciation 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000 0% 1999 0 312 HHC Debt to Capitalization Debt to Capitalization Ratio 50% 40% Moody's A Moody's Aa 30% 20% 10% 0% FY10 FY11 FY12 FY13 FY14 FY15 Base + Revenue Low FY16 FY17 FY18 FY19 FY20 FY21 FY22 Base 313 Risks and Counter-Measures • Our ability to make new investments depends on our ability to generate sufficient cash margins. • Risks: – Failure to achieve labor efficiency and/or reach annual growth rates. – Acceleration of payer mix and uncompensated care deterioration, due to economy or healthcare reform. – Credit market and rating deterioration so we cannot borrow per plan (although there is not much additional borrowing built into this plan). • Counter measures: – Closely monitor the actual results vs. plan and adjust accordingly. – Reduce capital spending. – Lengthen time frames. – Marked change in our operating cost structure. 314 UMHS Strategic Financial Plan (SFP) Supporting the UMHS Strategic Plan Medical School FY13-FY22 Model Overview February 2012 Noteworthy MS Model Updates • The MS SFP is explicitly aligned with the UMHS Strategic Plan. • Key financial elements include: • Effect of expansion of the research enterprise. • Shift in Faculty Group Practice (FGP) payer mix and inflation rates, similar to HHC model assumptions. • Year-over-year improvement in research and clinical productivity. • $75M in new Medical School debt • A draw down of unrestricted reserves to fund strategic investments, in particular investment in new faculty, educational space and research enterprise infrastructure. 316 Medical School - Base Model UMMS Total Margin (All Funds) 6% 5% 4% 3% 2% 1% 0% FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17 FY18 FY19 FY20 FY21 FY22 -1% Total Margin 317 Medical School - Base Model UMMS Days Unrestricted Cash on Hand 500 450 400 350 300 250 200 150 100 50 0 FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17 FY18 FY19 FY20 FY21 FY22 Days Unrestricted Cash on Hand Note: The Medical School SFP model assumes all unrestricted cash and investments of the Dean and Departments are fungible 31 8 Medical School Summary • MS cash and investment balances are strong (benchmarked to the 90th percentile of all Medical Schools) and can support a strategic spend down period. • Yet a more sharp decline in margins and net assets could arise should operational performance trend downward due to depressed research productivity and/or continued clinical margin threats. • Faculty & staff compensation account for ~70% of all operating expenses at the School. Ongoing trends in total compensation per faculty FTE must not outpace total revenues per faculty FTE. • We must make wise strategic investment choices now to enable the longterm success of the Medical School. This includes weighing the growth strategies of the research and education enterprises against our ability to sustain via clinical operations, academic support from the HHC and philanthropy. 319 UMHS Strategic Financial Plan Summary UMHS SFP Summary • We are a financially healthy organization. • Our financial plan supports our strategic plan. • We are well positioned to respond to the changing environment. • We must act decisively and assertively, but also be nimble, to be successful. • With targeted strategy, prudent investment and proper execution we will ensure our success for years to come. 321