Strategic Planning Session 28 April 2015 MDDA Strategic & Annual Performance Plan 2015/18 Strategic and Business Plan 2015/18 1 TABLE OF CONTENTS Topic 1. About the MDDA 2. Link to the DoC 3. MDDA’s Strategic Focus Areas 2015-2018 4. APP 2015/2016 Strategic and Business Plan 2015/18 2 Legislative and Regulatory Framework Section 16 and 32 of the Constitution Act No. 108 of 1996 provides for the freedom of expression and access to information. MDDA Act No. 14 of 20 establishes a statutory body called the MDDA. The MDDA is entrusted with the responsibility of promoting media development and diversity in S.A. by (amongst others) providing financial and other support to community (non-profit) and small commercial media projects. Strategic and Business Plan 2015/18 3 Legislative and Regulatory Framework (…cont.) MDDA Act defines ”MEDIA ” as all forms of mass communication, including printed publications, radio, television and new electronic platforms for delivering content. “small commercial media ” means independent media enterprises or initiatives that are run for personal gain as micro, very small or small businesses as classified in the National Small Business Act, 1996 (Act No. 102 of 1996). “COMMUNITY MEDIA” as any media project that is owned and controlled by a community where any financial surplus generated is reinvested in the media project”. “MEDIA DEVELOPMENT“ as the development of the media environment and infrastructure, so that historically disadvantaged communities and persons have access to the media as owners, managers, producers and consumers of media. Strategic and Business Plan 2015/18 4 MANDATE Encourage ownership and control of, and access to, media by HDC as well as by historically diminished indigenous language and cultural groups, Encourage the development of human resources, training, and capacity building, within the media industry, especially amongst HDGs, Encourage the channelling of resources to community media and small commercial media sectors, Raise public awareness with regard to media development & diversity issues Support initiatives which promote literacy and a culture of reading, Encourage research regarding media development & diversity, Form partnerships with statutory bodies, such as ICASA and USAASA Strategic Plan 5 STRATEGIC LINKAGE BETWEEN THE MDDA STRATEGY AND DEPARTMENT OF COMMUNICATIONS Strategic Plan 2015-18 6 LINKED TO DEPARTMENT OF COMMUNICATIONS PLAN (……CONT..) Linkages Department of Communication Media Development and Diversity Agency Coordinate the implementation of the BDM programme with specific reference to STB distribution and the establishment of a National BDM call centre. Provide infrastructure and digital equipment to community broadcasters. The Department will prioritise the implementation of BDM public awareness programmes through identified platforms in all Provinces. The MDDA will provide information and training on BDM to all community broadcasting stations The Department will take the process forward by developing and publishing the draft White Paper on National Integrated ICT Policy. The MDDA will participate and submit input during the ICT policy reviews process The Department will take this work forward by developing and gazetting the National eStrategy. The MDDA will provide funding support for broadcast and print projects to have online present platforms Broadcasting Digital Migration ICT Policy Review Internet Strategy Strategic Plan 2015-18 7 MDDA STRATEGIC FOCUS 2015-2018 8 STRATEGIC FOCUS 2015 - 2018 Providing grant and seed funding for community and small commercial media; Providing capacity building interventions for beneficiary organisations and communities Advocacy and Lobbying Raising funds and mobilising resources to strengthen the community and small commercial media projects for sustainability. Research and Development Strategic Plan 2015-18 9 GRANT & SEED FUNDING Rollout for digital broadcast equipment for community broadcasters Support for audio streaming/multiplex platforms Support for online presence for print media Promote access to media by historically disadvantaged communities, indigenous languages and vulnerable groups (women, children, etc) Advance entrepreneurship of independent publishers Strategic Plan 2015-18 10 CAPACITY BUILDING Host Training corporate governance, station management, financial management, journalism and media studies, etc. Host learning forum and Grantee orientation workshop to build capacity of the sector Develop the content development strategy that encourages community broadcasters and publishers to produce quality programming Strategic Plan 2015-18 11 RESOURCE MOBILISATION o The MDDA will raise funds for community and small commercial media o Mobilising resources to strengthen the community and small commercial media projects for sustainability. o Establish partnerships and synergies with other state entities such as Media Information Communication Technology Skills Education Training Authority (MICT-SETA) for training resources, Sentech for affordable distribution signal etc. Strategic Plan 2015-18 12 ADVOCACY & LOBBYING Host the media literacy and culture of reading summit March 2015 Promote access to information and freedom of expression through facilitating dialogue during Press Freedom Day (May 03) and Media Freedom Day (October 19) Lobbing provincial and local government to commit and increase their advertising (Adspend) on community and small commercial media. Strategic Plan 2015-18 13 RESEARCH & DEVELOPMENT Commission and/or partner with institutions of higher learning for research projects such as online media, impact study, ICASA Licensing and MDDA funding amongst other Undertake a Social Impact Evaluation Study Build a knowledge management hub within the MDDA Strategic Plan 2015-18 14 ANNUAL PERFORMANCE PLAN 2015/2016 15 PROGRAMME OVERVIEW Strategic Plan 2015-18 16 PROGRAMMES 1: ADMINISTRATION PPROGRAMME 1: ADMINISTRATION Programme Purpose: Provide overall management and support for the promotion of media development and diversity. Programme Objective: Provide agile, cost-effective and business-focused corporate services and general administration. Sub-programme 1.1: Human Resource Management Attract and retain highly qualified and skilled human capital for efficient and effective implementation of the Agency’ strategies. Sub-programme 1.2: Legal and Regulatory Affairs Positively contribute towards policy development, and ensure legally sound contract management as well as a litigation free Agency Sub-programme 1.3: Financial Administration and Auxiliary Services To strengthen, grow and protect the MDDA funding base. Strategic Plan 2015-18 17 PROGRAMMES 1: ADMINISTRATION (…..CONT….) Sub-programme 1.4: Risk Management and Internal Audit Enhance governance processes, enterprise-wide risk management, control, and accountability of the Agency. Sub-programme 1.5: Information Management & Technology Provide the IT infrastructure and systems to deliver the adaptive and cost-effective service Sub-programme 1.6: Communication, Branding and Stakeholder Management Maintain and strengthen a reputable brand and a well-functioning communication system that proactively informs and engages all stakeholders Strategic and Business Plan 2015/18 18 PROGRAMMES 2: GRANT FUNDING AND NON-FINANCIAL SUPPORT PROGRAMME 2: GRANT FUNDING AND NON-FINANCIAL SUPPORT Programme Purpose: Promote media development and diversity. Programme Objective: Provide technical, non-financial and financial support to diverse media platforms and increase the participation of communities in ownership and control of community and small commercial media. Sub-programme 2.1: Community Broadcast Media Promotion of ownership, control and access to information and content production by communities. Sub-programme 2.2: Print and Digital Media Enhance ownership, participation and control of print and digital media by independent media entrepreneurs and the community. Strategic Plan 2015-18 19 PROGRAMMES 2: GRANT FUNDING AND NON-FINANCIAL SUPPORT (….CONT…) Sub-programme 2.3: Research, Training and Development To create and enhance a body of knowledge regarding the media landscape and build capacity for a diverse media industry. Sub-programme 2.4: Monitoring and Evaluation Supporting and strengthening decision-making, accountability, learning and capacity development. Strategic Plan 2015-18 20 KEY PERFORMANCE INDICATORS 2015/16 Annual Performance Plan 2015/16 21 PROGRAMME 1: ADMINISTRATION Programme Purpose: Provide overall management and support for the promotion of media development and diversity. Programme Objective: Provide agile, cost-effective and business-focused corporate services and general administration. Annual Performance Plan 2015/16 22 Sub-Programme 1.1: Human Resource Management Quarterly targets Performance Indicator Reporting Period Annual target Percentage turnaround time for filling of vacancies Number of skills audit conducted Quarterly 1st 2nd 3rd 4th 85% 85% 85% 85% 85% Annually 1 n/a n/a n/a 1 Annual Skills report submitted Annually 1 n/a n/a n/a 1 Workplace skills plan submitted Annually 1 n/a n/a n/a 1 Internship Policy in place Annually 1 n/a n/a n/a 1 Percentage disputes resolved% Quarterly 100% n/a n/a n/a 100% Retention policy in place Annually 1 n/a n/a n/a 1 Remuneration strategy & Policy in place Annually 1 n/a n/a n/a 1 Succession planning policy in place Annually 1 n/a n/a n/a 1 Percentage of MDDA employee on critical positions retained Annually 85% n/a` n/a n/a 85% Human Resource Information Management System Annually 1 n/a n/a n/a 1 Job evaluation and grading of new and identified jobs conducted Annually 1 n/a n/a n/a 1 23 Sub-Programme 1.2: Legal and Regulatory Affairs Quarterly targets Performance Indicator Reporting Period Annual target 1 1st 2nd 3rd 4th Annually N/A N/A N/A 1 100% Quarterly 100% 100% 100% 100% 0 Quarterly 0 0 0 0 Percentage of resolved litigations 100% Quarterly 100% 100% 100% 100% Percentage of resolved investigations 100% Quarterly 100% 100% 100% 100% 1 Annually N/A N/A N/A 1 Revised Contracts Management Strategy Percentage of contractual disputes resolved Number of incidences of non-compliance with laws and other regulatory requirements Number submissions for policy development contributions 24 Sub-Programme 1.3: Financial Administration and Auxiliary Services Performance indicator Reporting period Annual target Requested Quarterly Targets 1st 2nd 3rd 4th Rand amount of transfers and grants received Quarterly R47.1m R21.8m R11.7 4.8 8 Percentage of acceptable variance of actual vs budget Quarterly 8% 8% 8% 8% 8% Approved surplus retention request Annually 1 N/A 1 N/A N/A Percentage of grants disbursed to projects. Annually 80% N/A N/A N/A 80% Number of incidents of Irregular, Unauthorised, Fruitless and Wasteful Expenditure (non-compliance to PFMA, Treasury Regulations and PPPFA). Quarterly 0 0 0 0 0 Approved Grant Funding Policy Annually 1 N/A 1 N/A N/A Number of reviewed of Policy (SCM and Finance policy) Annually 2 N/A 2 N/A N/A Number of ENE/MTEF submission to National Treasury Bi-Annually 2 N/A 1 1 N/A Number of procurement plan submitted to National Treasury Annually 1 1 N/A N/A N/A Percentage of approved invoices paid within 30 Days Quarterly 100% 100% 100% 100% 100% Invitation of potential service providers for database registration on Government Tender Bulletin Annually 1 N/A 1 N/A N/A Advertisement of the bid prices and bid results on Government Tender Bulletin Quarterly 100% 100% 100% 100% 100% Reviewed and updated Supplier Database Quarterly 4 1 1 1 1 25 Sub-Programme 1.3: Financial Administration and Auxiliary Services Performance indicator Reporting period Annual target Requested Quarterly Targets 1st 2nd 3rd 4th Reviewed and updated Supplier Database Quarterly 4 1 1 1 1 Supply Chain Management Compliance Checklist (for all payment memos) Annually 1 1 N/A N/A N/A Number of asset / inventory counts Quarterly 4 1 1 1 1 Number of active Assets Insurance Policy Annually 1 N/A N/A N/A 1 Number of significant audit findings and emphasis of matter Quarterly 0 0 0 0 0 Nature of the audit opinion Annually Unqualified Audit Opinion N/A Unqualified Audit Opinion N/A N/A Percentage implementation of an automated financial reporting system Annually 100% Implementate d 100% Implement ated Maintance Maintance Maintenan ce 26 Sub-Programme 1.4: Risk Management and Internal Audit Quarterly Targets Performance indicator Reporting period Annual target 1st 2nd 3rd 4th Risk management strategy and plan Annually 1 1 N/A N/A N/A Annual risk assessment Annually 1 N/A 1 N/A N/A Number of top ten (10) risks mitigated Quarterly 10 N/A 3 3 4 Number of divisional risk education events Quarterly 4 1 1 1 1 Combined Assurance Plan Annually 1 N/A 1 N/A N/A Divisional fraud prevention education events Quarterly 4 1 1 1 1 Internal audit 3-year rolling plan Annually 1 1 N/A N/A N/A Number of risk based internal audit reports Quarterly 10 N/A 3 3 4 Percentage of fraud incidences identified and investigated. Quarterly 100% 100% 100% 100% 100% Functional external fraud and corruption line Annually 1 N/A N/A N/A 1 27 Sub-Programme 1.5: Information Management & Technology Quarterly Targets Performance indicator Reporting period Annual targets 1st 2nd 3rd 4th Revised IT Strategy Annually 1 N/A 1 N/A N/A Revised Business Continuity and Disaster Recovery Plan Annually 1 1 N/A N/A N/A Reduced Significant IT Audit findings Quarterly 0 0 0 0 0 Upgraded Server Room Infrastructure Annually 1 N/A N/A N/A 1 Updated website Monthly 12 3 3 3 3 Implemented virtual Private Network (Business Case) Annually Business Case Reduced downtime of the Network Quarterly 2 hours 2 hours 2 hours 2 hours 2 hours Updated Firewall Quarterly 4 1 1 1 1 Stored offsite backup tapes Quarterly 12 3 3 3 3 Completed Data Recovery Drill Annually 1 N/A 1 N/A VPN Business Case 28 Sub-Programme 1.6: Communication, Branding and Stakeholder Management Quarterly targets Performance indicator Reporting period Annual target 1st 2nd 3rd 4th Customer Relationship Management Policy Framework Annually 1 n/a 1 n/a n/a Percentage increase in stakeholder satisfaction index Annually 5% n/a n/a n/a 100% Number of partnerships in support of media development & diversity Annually 10 n/a n/a n/a 10 Number of entrants & winners (SANLAM/MDDA Local Media Awards) Annually 1 520 n/a n/a n/a 1 520 Review Communication & Branding strategy Annually 1 n/a 1 n/a n/a Reviewed of Stakeholder Management Strategy & Plan Annually 1 n/a 1 n/a n/a Upgraded interactive website Annually 1 n/a n/a n/a 1 Number of participation in Stakeholder and/or MDDA Marketing events and/or opportunities Quarterly 15 2 3 5 5 Number of articles in newspapers & Publications Number of Television & Radio features Quarterly 20 5 5 5 5 Quarterly 10 2 2 3 3 Funders Newsletter reports Quarterly 4 1 1 1 1 Annual Report Annually 1 n/a 1 n/a n/a 29 RISK MANAGEMENT PROGRAMME 1: ADMINISTRATION Programme Objective Strategic Risk Inadequate staff skills and capacity Inadequate/lack funding Provide effective agile, and cost- Financial mismanagement and poor financial reporting business- focused corporate Fraud and corruption services and general Non-compliance with relevant legislation, regulations, administration. policies and procedures Supply chain inefficiencies Poor governance Poor/ insecure information and document management Lack of business continuity Mitigation Strategy Provide project management training for staff. Purchase a Human Resources Information Management System Implement the staff retention policy Fill in critical positions Implement succession planning policy Raise alternative funding and/or securer non-financial for print media Update the relevant policies, Fill critical vacant posts timely Invest in ongoing training and development initiatives Effective implementation of fraud prevention strategy and plan Align policies and procedures to PFMA, TR, PPPFA, other relevant laws and regulations. Monitor Irregular, Unauthorised, Fruitless and Wasteful Expenditure SCM Workshop for MDDA officials Develop and review the terms of reference for all governance committees Audit the effectiveness of the internal controls and systems of risk management Procure an electronic information management system, and/or Electronic document management system Update integrated Business continuity strategy and plan Offsite data storage 30 PROGRAMME 2: GRANT FUNDING AND NON-FINANCIAL SUPPORT Programme Purpose: Promote media development and diversity. Programme Objective: Provide financial and non-financial support to develop diverse media platforms and increase the participation of communities in ownership and control of community and small commercial media. Annual Performance Plan 2015/16 31 Sub-programme 2.1: Community Broadcast Media Performance Indicator Reporting Period Annual target 1st Percentage of funded projects that are Quarterly targets 2nd 3rd 3 4 4th 0 Quarterly 10 3 Quarterly 12 4 4 4 0 Quarterly 4 0 2 2 0 Quarterly 150 0 50 50 50 Quarterly 250 0 50 100 100 Quarterly 70% 0 20% 20% 30% Quarterly 10 0 2 8 0 Annual 1 0 0 0 1 Annual 65 0 0 0 65 Annual 1 0 0 0 1 Annual 1 0 0 0 32 1 operational. Number of community radio stations supported for digital broadcast equipment and operational support through grant funding. Number of community radio stations funded for Programme Production Number of direct jobs created in the community broadcast sector. Indirect jobs created in the community broadcast sector. Percentage of funds disbursed of the funded projects. Number of community radios with on-line presence (audio streaming) Number of community broadcast projects on the web-based database. Number of Community Broadcast capacitated to run their projects effectively and efficiently through a Learning Forum. Research study into local content and infrastructure support activated. Number of implemented recommendations Sub-Programme 2.2: Print and Digital Media Performance Indicator Reporting Period Annual target Quarterly R2m N/A Quarterly 4 N/A 2 2 0 Quarterly 5 N/A 3 2 0 Annually N/A N/A N/A N/A 70% Percentage of funds disbursed to Community Print Annually N/A N/A N/A N/A 70% Number of jobs created by SCM print Annually 8 N/A N/A N/A 8 Number of jobs created by CM print Annually 10 N/A 6 0 Number of print and digital publications assisted on Annually N/A N/A N/A 4 N/A 80 Number of print supported projects on MDDA web Annually 80 N/A N/A N/A 55 database Number of projects benefiting from workshops and learning forums Annually 45 N/A N/A N/A 45 Number Annually 1 N/A N/A N/A 1 Quarterly 4 1 1 1 Rand value of Small Commercial Media projects 1st Quarterly targets 2nd 3rd R1.m R1.m 4th 0 funded Number of Small Commercial Media projects funded Number of Community Print projects funded Percentage of funds disbursed to Small Commercial Media Projects sector growth including digitalisation through liaison with strategic partners/stakeholders of cooperatives research recommendations arising from MDDA research report Integrated attended Programs and operations meeting 33 1 Sub-Programme 2.3: Research, Training and Development Performance Indicator Reporting period Annual target Quarterly targets 1st 2nd 3rd 4th Rand Amount of Research Grant Disbursed Quarterly R 1. 7 mil 0 300K 400K 1 mil Number of Beneficiaries Trained Quarterly 300 0 100 50 150 Number of Mentor/Trainers on the Database Quarterly 50 0 0 0 50 Number of Beneficiaries that underwent the Grantee Orientation Workshops Quarterly 40 0 0 0 40 Number of Quality Assured Training Programs in place Quarterly 2 0 0 1 1 Increase in the number of interventions made to the CM and SCM sector (non-financial support) Quarterly 2 0 1 0 1 Consolidation of MDDA research reports Annually 1 0 0 0 1 Number of Research Projects commissioned (incl. Social Impact Evaluation and Assessment Study) Quarterly 2 0 0 1 1 Annual 1 N/A N/A N/A 1 Number of Integrated Programs and other Operations meeting attended Quarterly 4 1 1 1 1 Number of Media Literacy Summits held Annually 1 N/A N/A N/A 1 Number of Integrated Programs and other Operations Meetings attended Quarterly 4 1 1 1 1 Consolidated Report of MDDA Research (findings/recommendations) 34 Sub-Programme 2.4: Monitoring and Evaluation Performance Indicator Reporting Period Revised Annual target 1st 2nd 3rd 4th Reviewed M&E Framework in place Annually 1 N/A N/A 1 N/A Revised M&E template Annually 1 N/A N/A 1 N/A Number of projects Monitored through site visit Quarterly 75 20 20 20 15 Number of impact assessment survey Annually 30 0 15 0 15 Percentage of closed projects evaluation reports per financial year Annually 30 N/A N/A10 N/A10 10 Minutes /attendance of the meetings Quarterly 4 1 1 1 1 Participation in the grantee orientation workshop Annually 1 N/A N/A N/A 1 Revised project management cycle Annually 1 N/A N/A N/A 1 35 RISK MANAGEMENT PROGRAMME 2: GRANT FUNDING AND NON-FINANCIAL SUPPORT Programme Objective Strategic Risk Mitigation Strategy Poor project management/Lack project Develop and implement grant funding Policy, management capacity strategy and plan Project management training Provide technical, non-financial and Establish project Steering Committee financial support to diverse media Improve contracting process platforms and increase the participation of Limited sustainability or lack thereof: Capacity building initiatives i.e. learning forums, communities in ownership and control of grantee orientation workshops etc. to strengthen community and small commercial media. governance, financial management and other issues of sustainability Inadequate/lack funding Raise alternative funding and/or securer nonfinancial for print media Financial mismanagement and poor financial reporting Update the relevant policies, Fill critical vacant posts timely Invest in ongoing training and development initiatives Fraud and corruption Effective implementation of fraud prevention strategy and plan Duplication of training and research with other stakeholder efforts Increase stakeholder engagements with Training Providers, Universities, FETs, etc. Annual Performance Plan 2015/16 36 FINANCIAL RESOURCE CONSIDERATION Grants and Transfer Government transfer constitutes 40 per cent of the budget, Broadcast contribution is about 45 per cent of the budget, and Other income is about 15 per cent of the budget. Print media is no longer contributing. The Board is currently engaging the PDMSA on the matter. It is also worth noting that the budget of the MDDA for the MTEF period has been revised down wards by R4 million. Additional funding for print media sector is required. Programme Cost 72 per cent of the budget goes to financial and non-financial support cost and 3 per cent is also incurred on the administration cost directly linked to the projects. Remaining 25 per cent is purely for the entity’s administration programme. The MDDA currently has no major capital projects. Annual Performance Plan 2015/16 37 BUDGET 2015-18 BUDGET ITEMS 2015/16 R’000 2016/17 R’000 2017/18 R’000 INCOME DOC – Transfer 22 515 23 814 25 005 Broadcast Media 24 502 24 502 26 952 0 0 0 7 708 8 401 9 028 54 726 56 717 60 985 Programme Cost 39 191 40 180 43 292 Operational Expenses 15 440 16 449 17 605 94 86 87 54 726 56 717 60 985 Print Media Other Income EXPENDITURE Capital Expenditure SURPLUS/DEFICIT - - 38 Siyabonga! Strategic and Annual Performance Plan 2015/18 39