Xxxxxx xxx@xxx.com yyyyyyyyyyy (xxx) xxx-xxxx Areas of expertise Expert in SW Testing & Automation Methodologies | 16+Year Record of Proven Results Systems Engineer, Performance Test Engineer, UNIX Systems, Software/Hardware systems applications and Internals skills Senior software QA tester with full system development lifecycle experience, including designing, developing and implementing test plans, test cases and test processes fueling swift corrective actions, significant cost savings and fault-free audits. Qualifications include 16+years of QA software testing and automation experience and 5 years of software development and10+ years of user-acceptance testing experience. Backed by extensive knowledge in computer science, information technology, cloud technology, enterprise systems, as well as client server based technologies; advanced command of various testing suites, agile and waterfall workflow methodologies and monitoring tools; and cross-platform skills in Windows, Linux and Unix. SKILLS SUMMARY SQA Testing & Methodologies Test Plans, Cases & Processes Functional Requirements Scripting & Documentation Regression & Negative Testing UI & Compatibility Testing Data Interface & Migration Testing Performance/Load/Stress Testing Testing Automation Defect/Bug Tracking Test Strategies & Coverages QA & QC Standards Testing Strategies contributed to: Regression tests → Performance tests → Stress/Load tests Implementation tests → Compatibility tests → Big Data tests Accessibility tests → Code level tests → End to End tests Bandwidth tests → Browsers test → SQL tests Code Coverage tests → XML tests → API tests White box testing → Security testing → Mobile testing Cloud testing → SaaS testing → Enterprise testing Hardware testing → Flash testing →Environment testing Localization testing → Java testing → Coded UI testing Services testing → VM testing →Web testing Testing processes → Release management → Testing methodologies Automation testing Detailed Experience: Allegiant Air, Las Vegas NV May 2015 - Present QA Lead Test Engineer Allegiant Air is an American low-cost airline owned by Allegiant Travel Co. that operates scheduled and charter flights. 1 Project name: Allegiant Air; AIS, G4, Inflight mobile, Maintenance Apps, travel accommodations Client name: Allegiant Airlines Travel Project description: Allegiant Air is an American low-cost airline owned by Allegiant Travel Co. that operates scheduled and charter flights. Environment: JIRA/confluence, Selenium, C#, Spira test management, QTP, Jenkins, SVN, Maven, Windows, XML, RESP, SoapUI, Java, JMeter, DCS Kiosk systems, AIS, G4+ systems, MX systems, PRD systems. Team size: 5 and 5 off-shore (Trident SQA, India) Accomplishments: - Generated, executed quality automation planning, scripting and business requirements for individual travel accommodation projects, web, mobile, kiosk machines, in flight products for Pilots, Stewardess and MX personnel. - Created LOE, Requirements Traceability Matrix (RTM) and maintain a budget for each project. - Defined and prioritize, allocate resources, track and provide status reporting of work assignments, projects and programs for agile reporting. - Assisted BA, PMs in UAT testing, and Rollout Procedures. - Ensured the delivery of fully verified and validated software on time and on budget. - Created and maintained project dashboards in Confluence/Jira. - Tracked errors and delays and determine how they impact the project from a cost and potential business impact point of view. - Continuously seek opportunities to improve communication and streamline processes. Beaverton Oregon (Contract – End of Assignment) Dec 2014 – May 2015 QA Lead Test Engineer Project name: Nike.com Client name: Nike Inc., Nike+ , Nike Lab, Nike Sportswear NIKE, Inc. fosters a culture of invention. We create products, services and experiences for today's athlete while solving problems for the next generation. Project description: American Multinational Corporation that is engaged in the design, development, manufacturing and worldwide marketing and sales of footwear, apparel, equipment, accessories and services. Environment: Hadoop, Maven, Eclipse, PHP, C# ,Rally Systems, Windows and Linux, Hudson, Selenium , Java, XML, RESP, Visual Studio, SOAPUI, Rest, Cucumber, JIRA, confluence, Team size:8 Accomplishments: - Generated, executed quality manual and automation planning, and business requirements for individual internal and external projects. - Created qa plans, requirements traceability, strategy plans, and maintained a budget for each project. - Defined and prioritize, allocate resources, track and provide status reporting of work assignments, projects and programs for agile reporting. - Assisted software development with creating build and release systems for development and testing - Assisted UAT testing, Deployment Rollout Procedures to Production - Ensured the delivery of fully verified and validated software on time and on budget. - Tracked errors and delays and determine how they impact the project from a cost and potential business impact point of view. WMS Gaming, Las Vegas, NV.(Contract – End of Assignment) March 2013 – Nov 2014 Lead QA Test Engineer Project name: WMS Gaming WMS and Scientific Games has become a leading company in the gaming industry. They stand ready to meet the needs of customers around the globe with a larger, more diverse portfolio of products and services and the knowledge and expertise of some of the world’s top gaming and lottery professionals. 2 Client name: Scientific Games International, WMS, Ballys, GLI and IGT Project description: Scientific Games is a leading innovator in the global lottery and regulated gaming industries. Environment: RGS, RPA, RTA, G2S HostSim, MS Network, CITRIX, SASHost, Web Services Debugger, Hoppers. JurSPI, BIOS, EGM, DGM, iLink, and G2S machines, iOS, Mobile Testing Team size:7 Accomplishments: - Streamlined testing of gaming products on VLT (slot machines), and web services meet the requisite functional, technical, and regulatory compliance - Created automation infrastructure for testing VLTs via internal automation tool called ATM. Caesars Entertainment IT/OSG, Las Vegas, NV (Contract – End of Assignment) March 2012 to March 2013 Test Lead Engineer Caesars Entertainment Corporation is the world’s most geographically diversified casino-entertainment company. Project name: Caesars Entertainment Web Applications Client name: Caesars Entertainment Inc. Project description: Caesars web development from legacy to .NET implementation Environment: PHP, C#, JMeter, Rally Systems, Windows and Linux, Hudson, , QTP, Java, XML, RESP, Visual Studio, WCFClient, Team size: 12 Accomplishments: - Spearheaded and lead teams on manual/automation testing methodologies of Web Applications for Casino Hotel reservations, shows, restaurants and venues for all Caesars properties. - Created automation infrastructure and simulators for testing hotel booking rates based on customer loyalty - Played an active role in test case planning, scripting, test plan and acceptance generation and reviews alongside development groups and System Analyst Engineers. Solekai Systems, San Diego, CA October 2011 to March 2012 Sr. QA Engineer Solekai is passionate about delivering high quality custom software solutions to their clients. Project name: FlexNet Network Management System Client name: Sensus Inc. Project description: Significant reduce the bandwidth used to read meters in the networks. NMS implements its own algorithms to provide networks with the most affective meter management. Environment: SVN, Eclipse, PHP, C#, Selenium Server, IDE/RC, JIRA, Test Link, Windows and Linux, Hudson, Jenkins, Java, XML, RESP, SoapUI, REST Team size: 5 Accomplishments: - Responsible for testing, build and release of software for distributed computing for Network Management System (NMS). - Coordinated with cross functional leaders and team members to meet the goal of delivering new offerings in meter network management applications. - Created work flow processes and automation infrastructure for: • Operators will be able to retrieve information on their networks • Operators will be able to monitor the network for trouble • Operators will be able to optimize the network for maximum performance • Operators will be able to manage meter read delivery • Operators will be able to monitor the delivery of customer billing data • Operators and simulators for testing NMS - Created test cases planning, and scripting for the NMS system 3 Zappos.com, Las Vegas, NV/Seattle WA (Contract –End of Assignment) Oct 2010 – Oct 2011 Sr. QA Engineer Zappos.com is an online shoe and clothing shop based in Las Vegas. Project name: Zappos.com Web Applications Client name: Amazon and Zappos Project description: Amazon and Zappos web development for cloud based applications Environment: Eclipse, PHP, C#, JMeter, Selenium IDE/RC, JIRA, Test Link, QTP, Windows and Linux, Hudson, Jenkins, DevTest, PHP, LAMP, SoupUI, REST,MS Test Manager, iOS, Mobile Testing, Team size:9 Accomplishments: - Designed and implemented QA build environments to utilized Hudson/Jenkins via github, and ant scripts. - Responsible for creating build and release automations for maintaining distributed computing through multiple UNIX servers in Retail Online systems - Lead QA teams in test case planning, scripting and acceptance planning. - Setup and implemented Quality and Performance Test environments via automation scripts for testing Retail API’s via TSL that assess SQL Access and Oracle databases. - Generated and executed scripts using Selenium, QTP, MATE, Unix shells, in accordance with quality best practices which were applied to improve the Software Life Cycle models to meet Company’s objectives and Customers requirements. Intuit, San Diego, CA(Contract – End of Assignment) June 2010 – Sept 2010 Sr. Systems Engineer Intuit caters to small and large businesses, where customers that wear many hats can spend as little time as possible on my key differentiators: marketing services and servicing customers. Project name: Turbo-Tax, Intuit Products Client name: Intuit Inc. Project description: Easily prepare and file your tax return online. Quicken products; Organize your finances so you can enjoy the present and plan for the future. Environment: Maven, Hudson, CI, Spectrum, Splunk, Cati. Quick base, Jboss, Apache JMeter, Silk Performer, and QTP, Java, LAMP, PUP,SOAPUI, JMeter, sopa, rest, Cucumber, iOS, Mobile Testing, XP45, Shark, Charles, AWS, Perf Profiling Team size:14 Accomplishments: - Systems Engineer responsible for creating and maintaining distributed computing through multiple UNIX servers- Created automation infrastructure and simulators for testing hotel booking rates based on customer loyalty - Coordinated working across functional teams to deliver quality application systems. - Setup monitoring tools for Wily Introscope, Spectrum, Quick base, OpenSSO and Message Broker APIs to enable team utilizations. SmartEquip.com, Agoura, CA (Permanent, Laid-off) March 2009 –June 2010 Senior QA Test Engineer Smart Equip™ powers the most advanced product support and transactional platform for the equipment industry, providing efficiency gains to owners, manufacturers, dealers, and distributors . Project name: Smart Equip Client name: John Deer, Case, Club Car, United, Bobcat, Gradell, Grainger Project description: broad series of XML/HTTP web-service standards for integration into fleet/owner ERP systems, which IT groups can utilize. Fleet owners have the option of utilizing these integration points, or providing more static data. 4 Environment: SVN, Hudson, Maven, CI, Flash, Flex, PHP, XC, C++, Web Load, Selenium, JIRA/Confluence, Version One, Test Link, Jboss, Junit, QTP, Win Task, Test Complete, Software Developer, Windows and Linux, SOAPUI, JMeter Team size: 6 Accomplishments: - Sr. QA Test Engineer responsible for testing across multiple UNIX servers for Flash and Flex web based systems. - Setup and implement Quality, Performance engineering, and automated build and release configuration processes via Hudson, ANT and SVN for testing retail modules. -Created automation infrastructure and simulators for testing hotel booking rates based on customer loyalty - Automated QA and Build processes using Test Complete automation for improving our QA functional regression testing. - Coordinated working across functional teams to deliver quality application systems. - Implemented Performance through Apache JMeter, and Web Load, QTP. - Utilized SoapUI to manually validate WSDL and RESTful generated services and database interactions. Fair Isaac, Del Mar, CA (Contract– End of Assignment) July2008– March 2009 Senior QA Test Engineer Fraud protection.. It’s pervasive, invasive and harms customers, merchants and institutions alike. Fraud threatens to compromise not just business results; customer relationships are at stake, too. Project name: FairIssac FICO Client name:10 billion FICO scores and about 30 million American consumers accessed their scores themselves Project description: FICO licensed clients use of a secured, self-service Web portal for Product Support, FICO Online Support. FICO Online Support allows users. Environment: CMVC, SVN, Maven, CI, C, C++, Web Load, Selenium, Bugzilla, Test Link, QTP, Win Runner, Silk Performer, Windows and Linux, AWS, Perf Profiling Team size: 6 Accomplishments: - Spearheaded QA Best Practices and methodologies for the DoD. - Setup and implemented configuration, code migration and deployment, and testing within large-scale networked systems. - Created automation infrastructure and simulators for testing hotel booking rates based on customer loyalty - Responsible for the development of use cases & test cases for DoD DMRA APIs to manage client based data for Military Purchase Cards. - Implemented Performance through Apache JMeter, and Web Load, QTP. - Utilized SoapUI to manually validate WSDL and RESTful generated services and database interactions. Education California State University, Long Beach CA – BS Civil/Architectural Engineering Boston College, Brookline Mass – MS - Information Technology Technology Skills: J2EE, Perl, TCL, Unix Shells, Gnu,Load Runner, Robot, Clear Quest, Load Balancers, Win Runner, Test Center, Test Director/QTP, Email (sendmail, Exchange), Extensive UNIX and NT System administration, Solaris X, AIX, IRIX, HPUX, SCO, Digital Unix, OpenView, Veritas Clusters, Apache, Volume Manager, Linux, QaMate, Small-Talk, Frame Maker, GUIs, Ethernet, Netware, Netview, TCP/IP, Mercury Test Tools, Rational 2001a, OpenVMS, MVS-ESA, RDBMS,Snmp, Oracle, SyBase, LAN/WAN, NAI Distributed Sniffers, FTP, UDP, ASSY, COBOL, SQL, 4GL, Case tools, X-Windows, XP, PVCS, SCCS, MOTIF, SP2, SPX, DNS, NT, CMVC, PVCS, Clear Case, DNS, NFS, NT, Café, GUI, QAMail, Java, 5 CGIs, Tivoli, Pix Firewalls, SS7, HTML, MQ, JBOSS, IMS, JSP, Lotus Notes, LDAP,SAN, XML, ASP,JSP, Performance-Sure, Quality Center, CVS, Subversion, Windows Mobile, Windows CE platform, Microsoft Office 365 support, BSP, CDMA IS-2000, GSM/GPRS, or UMTS networks ,BREW, Spectrum, Wily Introscope, Cati, Quick base, Sabrane, SOX, MS Test Manager, Phyton, Ruby, iOS, AWS, Perf Profiling Additional Professional Experiences: Stations Casino, Intuit, San Diego CA ,Access Group, Inc. (AGI) ,Yahoo.com, Burbank California ,Disney Internet Group (WDIG),The Hartford Inc, Access Group Inc, Iron Mountain, NASA JPL, PTC, MarketMax, Openwave Systems, AppIQ, Georgia-Pacific, NASA Ames, TRW/NASA/GSFC, Fidelity Security Systems, AT&T, NSD, Station Casinos 6