Technological Evolution in Business
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Office Automation
• refers to a method of using a wide range of
computer-and machine aided tasks to help
improve productivity and create easier ways
to do business.
Office Automation - By: Abdisalam Issa-Salwe
(British writer and scholar)
•The value of system automation is in its ability to
▫Improve efficiency;
▫Reduce wasted resources associated with rejects or errors;
▫Increase consistency, quality,
▫Customer satisfaction;
▫Maximize profit.
Objective of Office Automation ( Redefined)
• To improve customer relation by bringing transparency in
systems.
• To achieve better management control.
• To simplify operations and minimize computational errors.
• To improve quality of output in terms of presentation and
reduction in processing time
Workgroup
Workflow
The 3 C’s in a Work flow
Advantages
• Replacing human operators in tasks that
involve hard physical or repetitive work.
• Replacing humans in tasks done in dangerous
environments (i.e. fire, space, volcanoes,
nuclear facilities, underwater, etc.)
• Performing tasks that are beyond human
capabilities of size, weight, speed, endurance,
etc.
Advantages
• Economy improvement: Automation may
improve in economy of enterprises, society or
most of humanity.
• Reduces operation time and work handling time
significantly.
• Frees up workers to take on other roles.
• Provides higher level jobs in the development,
deployment, maintenance and running of the
automated processes.
Disadvantages
• Security Threats / Vulnerability
• Unpredictable development costs
• High initial cost
Trends in OAS
• More and more capture of data at the point of origin.
• Decreasing the need for repeated keyboarding
• Centralized data entry
• Growing capability for communication, between devices,
between organizations, and between locations.
Trends in Technology
Hardware
• Reduced Size, Less cost, More capabilities
Software
• More capable, User friendly, More towards real world
environment
Networking
• Faster Communication Media, Concept for
(LAN/WAN/MAN / Web Technology)
Cloud
Trends in Technology
Linking of conventional tools
Paperless office
Document management System
Data storage and manipulation
Data storage and manipulation
• Data storage includes office records and other
primary office forms and documents
• Data applications involve the capture and editing of
files, images, or spreadsheets
• Capture and editing of visual images
Data Exchange
• Exchange of storage information is an
important component of office activity
• Electronic transfer is a general application
area
that
highlights
the
exchange
of
information between more than one user or
participant
Data Exchange
E-mail, voice mail, and
facsimile are examples
of electronic transfer
applications
Database & Information Systems
The information systems Vs Organizations
Levels
M-Business
E-Governance
Knowledge Management
Discipline that promotes an integrated approach to:
 identifying,
 retrieving,
 evaluating,
 and sharing
an enterprise’s tacit and explicit knowledge assets to meet mission
objectives.
50 schools in
16 districts
Modi Reaches 500 Million Students on Teachers’ Day
India: Government has allowed video
conferencing for Annual General Meetings and
board meetings for a flexible communication
and to solve effectively the public issues on time
without making delays.
Virtual Recruiting Office with the
Cisco TelePresence System 1100
Cisco TelePresence System 3200 Series
Smart Business
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