Mr. Suwarn Kumar Singh, Technological Evolution

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Technological Evolution in Business
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Office Automation
• refers to a method of using a wide range of
computer-and machine aided tasks to help
improve productivity and create easier ways
to do business.
Office Automation - By: Abdisalam Issa-Salwe
(British writer and scholar)
•The value of system automation is in its ability to
▫Improve efficiency;
▫Reduce wasted resources associated with rejects or errors;
▫Increase consistency, quality,
▫Customer satisfaction;
▫Maximize profit.
Objective of Office Automation ( Redefined)
• To improve customer relation by bringing transparency in
systems.
• To achieve better management control.
• To simplify operations and minimize computational errors.
• To improve quality of output in terms of presentation and
reduction in processing time
Workgroup
Workflow
The 3 C’s in a Work flow
Advantages
• Replacing human operators in tasks that
involve hard physical or repetitive work.
• Replacing humans in tasks done in dangerous
environments (i.e. fire, space, volcanoes,
nuclear facilities, underwater, etc.)
• Performing tasks that are beyond human
capabilities of size, weight, speed, endurance,
etc.
Advantages
• Economy improvement: Automation may
improve in economy of enterprises, society or
most of humanity.
• Reduces operation time and work handling time
significantly.
• Frees up workers to take on other roles.
• Provides higher level jobs in the development,
deployment, maintenance and running of the
automated processes.
Disadvantages
• Security Threats / Vulnerability
• Unpredictable development costs
• High initial cost
Trends in OAS
• More and more capture of data at the point of origin.
• Decreasing the need for repeated keyboarding
• Centralized data entry
• Growing capability for communication, between devices,
between organizations, and between locations.
Trends in Technology
Hardware
• Reduced Size, Less cost, More capabilities
Software
• More capable, User friendly, More towards real world
environment
Networking
• Faster Communication Media, Concept for
(LAN/WAN/MAN / Web Technology)
Cloud
Trends in Technology
Linking of conventional tools
Paperless office
Document management System
Data storage and manipulation
Data storage and manipulation
• Data storage includes office records and other
primary office forms and documents
• Data applications involve the capture and editing of
files, images, or spreadsheets
• Capture and editing of visual images
Data Exchange
• Exchange of storage information is an
important component of office activity
• Electronic transfer is a general application
area
that
highlights
the
exchange
of
information between more than one user or
participant
Data Exchange
E-mail, voice mail, and
facsimile are examples
of electronic transfer
applications
Database & Information Systems
The information systems Vs Organizations
Levels
M-Business
E-Governance
Knowledge Management
Discipline that promotes an integrated approach to:
 identifying,
 retrieving,
 evaluating,
 and sharing
an enterprise’s tacit and explicit knowledge assets to meet mission
objectives.
50 schools in
16 districts
Modi Reaches 500 Million Students on Teachers’ Day
India: Government has allowed video
conferencing for Annual General Meetings and
board meetings for a flexible communication
and to solve effectively the public issues on time
without making delays.
Virtual Recruiting Office with the
Cisco TelePresence System 1100
Cisco TelePresence System 3200 Series
Smart Business
Thank You
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