Powerful Personally-Branded Resumes & Cover Letters 6 Writing Strategies to Secure that Interview! Would your resume… Pass the 20 second rule? ‘Before’ Resume Jane Brown 17 Broadacres Court Narre Warren 3987 Ph: 03 9000 0000 Career Objective: To pursue a career as a Senior Accountant/Financial Controller with a progressive, innovative company while further contribute my knowledge and expertise to the advancement and profitability of the organisation. Education: Bachelor of Business (Date) - Summary of experience 25+ years in senior level accounting roles for multi-million dollar organisations Extensive taxation knowledge and experience including FBT Familiar with FX currencies, reconciliations and intercompany accounts CPA Qualified Technologies: ERP | MS Office Suite ‘Before’ Resume Employment History: 2005-Current: CHISHOLM INSTITUTE – Accountant - Enter and reconcile financial data - Calculate and pay commissions - Prepare and reconcile daily online banking transactions 2000-2004: ENTREPRENEUR COMPANY – Administrative Clerk (Volunteer) - Data Entry - Bank Reconciliations - Prepare profit and loss statements + A resume is NOT: a chronological (or reverse chronological) history of your qualifications and employment experience. + This type of document does little to showcase your personal brand, your professionalism, and the value you offer an organisation. Common resume blunders + Too broad; not focused on the job target + Written in a boring and uninspiring way + Uses a one-style-fits-all template + Includes irrelevant information that does little to strengthen the application + Incorrect resume format + Contains grammatical errors and typos A Resume is… + A marketing / promotion tool + Should aim to capture and maintain the reader’s interest from start to finish + Should promote your skill and strengths in relation to the position and organisation’s needs Remember: The product is ‘you’ The buy is the ‘employer Sell it – Don’t Tell it Focus, Focus, Focus To market a ‘product’ effectively you must: + + + Understand the product’s unique qualities and benefits Understand the buyer’s needs Portray the product’s unique qualities as benefits to the potential buyer’s needs To market ‘yourself’ effectively you must: + Understand your unique qualities and benefits + Understand the company’s needs + Portray your unique qualities as benefits to the potential employer’s needs in a results-driven approach Resume Success Stories… + Peter: Had sent out 70-80 applications – no interviews • With his new resume he reconnected with an organisation and was invited to interview with key decision makers + Karl: highly experienced – no responses • With his new resume was flown to Dubai and offered a role twice his seniority + Belinda: • With her new resume she secured an interview for her dream role and secured $20,000 more in salary + Their resumes were transformed into an effective personal marketing document that stood out from the crowd + Used pivotal building blocks in the design and development of a powerful resume + Used results-driven achievement statements that got them noticed! 6 Crucial Writing Strategies Step One: Research + Research the job and the organisation • Advertisement | Job Description – What terminologies / jargon do they use? • Company Website – What are their organisational values? – What is their mission statement? – Do they have a dedicated ‘Our Staff’ web page? How do they describe their staff and what they are looking for? • Professional Associations • Other Job Sites / Boards Locate relevant information that will help you tailor your resume to fit the needs and objectives of the company / industry / position. Step One: Research + Research ‘YOU” • Work Experience: – What was your main reason for hire? – List some of your main accountabilities / tasks – Did you receive any awards/recognition? • • • • • • Special Projects Education / Qualifications / Professional Development Professional Memberships & Associations It / Technical Skills Extra Curricular Activities Any other relevant details specific to the role Step Two: Expand + Review the information you have listed in step one – Research stage, particularly the work experience and identify: – What were some of the challenges you were faced with? • How were they impacting the company? • What steps did you take to address this? • What were the results? – Did you make any improvements within your role? • What was happening prior to the improvements? • What steps did you take/suggestions did you make? • What was the impact this had on the company? Step Two: Expand Example: Challenge: Had to setup all bookkeeping functions for a new commercial cleaning business. This is an industry that is known for bad debts and late paying debtors so quite challenging. Action: Developed a strict payment plan/debtor process and followed up regularly with debtors. Result: Had no bad debts, 96% of debtors were paying on time and the balance were put on payment plans. Company received A-Rating. Example Re-Written: + Setup entire bookkeeping functions from the ground up for a start-up commercial cleaning business. • Business soon operated with a positive cash flow due to 96% of debtors paying within 30 days, 4% being on special payment agreements and no overdue balances over 60 days. Company received an A-Rating last financial year. Step Three: Script The recipe for creating a powerful resume = resume speak + 2 parts advertisement + 1 part business communication + Add a dash of creative writing + Marinate in professionalism S. Britton Whitcomb Step Three: Script + Translate information into written word to capture and maintain the reader’s interest • • • Powerful Verbs: - Performed Saved Reduced Analysed Evaluated Overhauled Redesigned • • Identify key information that is relevant to your career goals and the needs of the organisation/job description Incorporate industry-related key words and relevant phrases Write your resume in First Person, not third person – No: Jenny offers 6 years’ experience in senior-level accounting and finance roles – Yes: 6 years’ experience in senior-level accounting and finance roles Don’t use the personal pronoun ‘I’ in your resume – No: I offer 6 years’ experience in senior-level accounting and finance roles – Yes: 6 years’ experience in senior-level finance roles Include attention-grabbing words – Slashed advertising expenses by 45% after…. – Overhauled ineffective processes with end-of-month procedures now taking only half the time to complete Step Three: Script • Write a strong opening profile at the beginning of your resume (not a career objective) as an introduction and state the overall value you offer Commercially astute, results-focused accountant with over 16 years’ experience and achievements in key management accounting and finance demonstrating comprehensive understanding of complete accounting principles and taxation law. Track record for minimizing system inefficiencies and strengthen overall bottom-line profitability. Able to balance a hectic, accuracy-driven workload to successful completion to ensure all corporate profitability goals are achieved. Adept with major accounting software including ERP systems. Step Three: Script • Write a job scope statement for each employer to tell the reader why you were hired and the challenges you faced. RIGHT COMPANY 2008-2009 Accountant & Project Manager Challenged to curb excessive costs and streamline the workflow of 40 consultants working on major projects nationwide. Projects were running drastically behind schedule and over budget with crippling financial losses putting the company’s future operation and viability in serious doubt. Key Achievements: - Eliminated previous 10-15% budget blowouts on projects valued from $10K to $2M with all projects now being delivered to budget. Step Four: Underpin + Create succinct bulleted statements from the information you identified in step two: Expand stage Recap: – What were some of the challenges you were faced with? • How were they impacting the company? • What steps did you take to address this? • What were the results? – Did you make any improvements within your role? • What was happening prior to the improvements? • What steps did you take/suggestions did you make? • What was the impact this had on the company? Step Four: Underpin Example: Key Achievements: - Eliminated previous 10-15% budget blowouts to $2M with all projects now being delivered to budget. on projects valued from $10K Key Achievements: - Eliminated previous 10-15% budget blowouts on projects valued from $10K to $2M with all projects being delivered to budget. Achieved by developing a spreadsheet that: - Provided consultants with an accurate overview of booked work and free time slots that could accommodate additional project work. - Reflected up-to-date costs, which also saved company thousands of dollars in labour costs through linking resources across projects. This also enabled projects to finish within budget, previously a challenge. - Grouped consultants by capability, which improved skills across various projects on a week-to-week basis. Step Five: Materialise + Select the appropriate format to enhance your experience so that you are positioned as a ‘must-have’ candidate – Use a carefully structured, concise and visually sharp document – no boring templates • • • • – Length of a resume? • – A resume is as long as it needs to be. What’s crucial is that it captures and maintains the readers interest Keep formatting consistent • – – Graduate: highlight your educational pursuits, special projects, internships Have several years experience: concentrate on relevant and recent successes along with your leadership skills to position yourself for a higher level role Seasoned professional: don’t be tempted to include your 30+ years of experience. Show the last 10-15 years and summarise the rest of your information. Incorporate a “Selected Career Highlights’ section If bolding a heading – bold all headings Incorporate a graph/visual elements if appropriate Include contact information at the front of the document Step Five: Materialise Don’t: Add your date of birth, age, gender, marital status on your document. This is personal and shouldn’t impact your ability to perform the role Bury relevant information at the end of your document Include irrelevant information List boring unsubstantiated skills/strengths statements Step Six: Edit Look at what has slipped through unedited documents: I have completed professional curses in Bank Reconciliations and MYOB Compiled monthly, bi-monthly and anal financial reports Proficient at developing writen financial reports for senior staff and demonstrate high level of attention to detail The Steps: Recap Research information about you and the company Expand to identify challenges overcome/achievements Script your document Underpin your expertise with carefully structured/worded sections Materialise by putting together using a format that highlights your experience in the best possible way Edit to ensure your document is error free Cover Letters What is a cover letter? - A document that accompanies your resume - Its purpose is to introduce you, while provide a brief overview of you and why you are a suitable applicant for the role - It should generate interest and compel the reader to look more closely at your resume. Think of the AIDA marketing approach: - Capture the reader’s ATTENTION - Create INTEREST - Create DESIRE - Compel the reader to ACTION Cover Letters Tips: - Each cover letter should be tailored specifically to the role - Aim for one page - Keep the formatting the same as your resume - Letter head - Font - Remember, this is a business letter so be mindful of communication etiquette, job titles, grammar, spelling etc. NO abbreviations and no jargon (unless you are using terminologies relevant to your industry). - Do NOT repeat your entire resume contents in the letter – rather include relevant achievements and experience [see example handout] Cover Letters Review and discuss example handout Resume & Cover Letter Development – Special Offer Multi-award Winning, Triple Certified Master Resume Writer • Web: http://www.AResumeWriter.com.au 10% Discount for all people who are members of CPA and have participated in this presentation. Mention coupon: CPASPECIALOFFER Now – over to your Questions: