ANNUAL
REPORT 2014
LAKES DISTRICT
COMMUNITY SERVICES
SOCIETY
1974 - 2014
40th ANNIVERSARY of LDCSS
TABLE OF CONTENTS






LDCSS Board of Directors
Mission & Values Statements
Messages
 Chair of the Board
 Executive Director
Year in Review 2013 / 2014
LDCSS Staff
Funding Recap
2012 / 2013 BOARD OF DIRECTORS
Lakes District
Community
Services
Society
EXECUTIVE:

CHAIR - Mindy Vandenberg
DIRECTOR(s) at LARGE:
BOARD
OF
DIRECTORS

Grant MacDonald

Ingo Schroeder

Lori White

Kathy Janzen

Shelley Wall

Gaylene Neary

Cortland Mack – Student Liaison
VISION & MISSION STATEMENTS
Our Mission:
Our Values
TRUST
We provide professional
and confidential
ETHICAL
support services to meet
ACCOUNTABILITY
the social needs of the
COLLABORATION
community to improve
the quality of life in the SOCIAL RESPONSIBILITY
Lakes District.
Greetings everyone and on behalf of the Board, Welcome to Lakes District
Community Services Society’s Annual General Meeting!
Again, the Agency has had an exciting and dynamic year.
We celebrated the 40th Anniversary of the Agency and a good time was had
by all. We continue to take pride in the outstanding services that are
delivered by our outstanding staff. They are what make us stand out and
make us proud.
Their dedication to community is evident not only in their regular work
duties, but in the volunteer time that was put into community events such
as the Fire Engine Pull at the Fall Fair (Best Dressed YOU BET!), aboriginal
days, mall events, you name it, our staff have stepped up!
It is an honor to be able to support our community with the services
provided and we look forward to continuing far into the future!
Sincerely,
Mindy Vandenberg
Mindy Vandenberg, Chair
40 YEARS
MESSAGE FROM THE CHAIR OF THE BOARD
WELCOME! Board members, staff and guests...
GROWTH ● EXPANSION ● 40 YEARS OF SERVICE
As Executive Director, the past year has been an extremely exciting and rewarding one
for me.
The agency has celebrated it’s 40th year of service, launched its website, expanded
existing programs, created new ones and has partnered on some really great projects
with other community agencies.
One of the most exciting partnerships that has been created is our work with the
Lakes District Community Response Network, a first for the Lakes District. This
service raises awareness and brings an educational component to our community in
regards to adult abuse, neglect and self-neglect.
As host agency and coordinator for this service, the importance of ensuring our
community is aware of this issue and has access to the tools & resources necessary is
critical to the health and wellbeing of our aging population.
40 YEARS
MESSAGE FROM THE EXECUTIVE DIRECTOR
Our Strategic Planning Session held last fall, really provided the agency with a new
sense of direction. Expansion of current services have occurred while ensuring that
service gaps are recognized and filled has resulted in new programming for children
with special needs, seniors and vulnerable adults.
It truly has been a year of growth and expansion!
Agency operations continue to be fiscally sound in light of recent cutbacks in funding
with efforts continuing during the year through a variety of means;
• fundraising events and campaigns, granting etc.
LDCSS has reached it’s level of success due to the people who are involved with this
agency. Board members that are insightful, creative and motivated. Staff who are
helpful, compassionate and share the vision of this organization.
It has been a pleasure to work with such a great team of professionals, both staff and
Board and I thank you ALL for your dedication, resourcefulness and work ethic that
creates this wonderful place to work.
Both board and staff continue to work towards realizing our VISION;
“that the Lakes District become an inclusive community
where all people are valued, healthy , safe and empowered”
Kelly Turford, E.D.
YEAR IN REVIEW 2013/14
40th ANNIVERSARY EVENT
September 19th, 2014
Event Sponsors:
Bulkley Valley Credit Union
Regional District of Bulkley Nechako
This event was held in celebration of the
agency’s 40 years of service
to the Lakes District.
Guests along with LDCSS staff, board members
and volunteers gathered to play games, win
prizes and welcome the agency into its fourth
decade of service provision.
Board & staff were honored with a token of
appreciation as well, a Volunteer Appreciation
presentation was held during our event to honor
those who make the MOW program a reality.
1974 - 2014
40th ANNIVERSARY EVENT / WEB LAUNCH
WEB LAUNCH – 2014
LDCSS’s new website was launched in September.
The site is user friendly and provides instant
information on programs and services, general
information about the agency, its board and staff
as well as upcoming events such as fundraising
events, recruitment campaigns, workshops etc.
Please be sure to check us out at;
www.lakesdistrictcommunityservices.ca
40 YEARS
Lakes District Community Services Society
STRATEGIC PLAN
Our work on our strategic direction continues...
New & Expanded Programming
Communication
Fundraising
Human Resources

40 YEARS
Lakes District Community Services Society
NEW & EXPANDED PROGRAMMING
MOW has expanded to five(5)days /wk

The program now provides 8 individuals / wk
with a nutritious hot dinner meal Monday
through Friday.

Expansion is being considered and talks are in
progress to expand MOW programming to local
First Nations communities. In the past these
communities have provided their own similar
services to their members. There is potential for
another 12+ participating recipients.
NEW & EXPANDED PROGRAMMING

CYMH has expanded services to include;


Parenting Workshop(s)
6 sessions - 60 minutes each
 Basic components of program –


be aware of motivations (yours and child’s)
understand how thoughts, feelings, and behaviors work together
 appreciate the importance of encouragement
 communicate effectively
 allow child to experience the consequences of their choices
NEW & EXPANDED PROGRAMMING

LDCSS has expanded their
TRANSPORTATION SERVICES to include
the availability of our 14 passenger bus.
o
the bus has been rented for occasions or events;
•Fall Fair
• Funeral
•Terry Fox Event
• CNC
•Day Care
• Summer Program
NEW & EXPANDED PROGRAMMING

Established in February 2014,
AUTISM SUPPORT SERVICES
is a first for the agency and community.

This program is in partnership with
MCFD – Autism Funding Program.

Our Behavioural Interventionists provide;
•Art therapy
•Music therapy
•Physical activity
•One-to-one support services
NEW
NEW & EXPANDED PROGRAMMING

The agency has been granted funding by the “Building a
Better You-Healthier Communities” fund for a 3 month
SENIORS COMMUNITY INCLUSION PROJECT
to be facilitated during the months of January, February
& March of 2015.

This will provide local seniors with the opportunity to
attend monthly “Lunch & Learn” sessions that will cover a
variety of relevant topics such as; depression, coping
skills, financial planning.

Weekly games & activities will also be offered, ensuring
socialization during our winter months.
NEW
NEW & EXPANDED PROGRAMMING

The agency is currently awaiting approval for funding to
continue the SENIORS COMMUNITY INCLUSION
PROJECT into 2016.

This new funding will enable the agency to facilitate
this program for an additional 12 months.

Funding will support the hiring of one part time
coordinator and materials to facilitate the program.

Catered lunches for the “Lunch & Learn” sessions as
well as games / supplies for the weekly activity sessions
will also be provided for through this additional
funding.
NEW
NEW & EXPANDED PROGRAMMING
The agency is currently in negotiations with United Way
of Northern BC to provide (IADL SERVICES)
INSTRUMENTAL ACTIVITIES OF DAILY LIVING
SERVICES for Seniors.


This is an 18 month pilot project and would provide
funding for one part time coordinator and materials to
facilitate the program which enables seniors to live more
independently and longer in their own homes.

Services provided would include;
•Visiting services
• Light housekeeping
• Transportation services • Grocery Shopping
NEW
L.D. COMMUNITY
RESPONSE NETWORK


LDCSS is the “host” and coordinating agency for
this new service. LD CRN is a network of
community members / business / organizations
that has been created to raise awareness and
provide education regarding
“adult abuse, neglect and self-neglect”
This network is comprised of 15 difference
community agencies and first nations
representatives.
PARTNERING
L.D. COMMUNITY
RESPONSE NETWORK

Funding has been applied for to provide the
LDCRN with the funds to facilitate an “Adult
Abuse Prevention & Education” program.

The program will provide agencies and first
nations communities with abuse, neglect and
self neglect training, “how to identify & report”.

The program would employ 1 part time
facilitator / trainer.
PARTNERING
FOOD SHARE PROGRAM
The R.E.A.C.H. Program has partnered with the Food
Share Program with pick up done bi-weekly. Soups,
stews, veggie / fruit trays are made weekly for our
group sessions.
These food items also assist in
those participants living who live
independently.
PARTNERING
COMMUNICATIONS
RAISE THE
PROFILE

OF

THE AGENCY

TO ENSURE
THAT THE


COMMUNITY

IS FULLY

AWARE OF
Web launch & 40th Anniversary Event
Aboriginal Days Celebration
Heart & Stroke Campaigns
“Pitch-in-Day” – COC
Health Expo/Health Fair (Burns & Southside)
Fire Truck Pull – United Way (Fall Fair)
Canada Day Parade
THE SERVICES
THAT
ARE OFFERED.

Draft communications plan is currently
under review...
ABORIGINAL DAYS
UNITED WAY
FUNDRAISER
PITCH IN DAY
WEB LAUNCH
CANADA DAY PARADE
FOOD DRIVE
FUNDRAISING
This CHRISTMAS BAKE SALE as well as the spring PURDY’s EASTER CAMPAIGN
generated several hundred dollars between the two.
The 3 handmade fabric CHRISTMAS GROCERY BAGS filled with all the fixings for a
Christmas dinner + gifts generated more than $950.00.
The crew were fundraising for a WII system . .
GREAT WORK TEAM!!
LDCSS’s goal is to attract and retain qualified professionals
by making LDCSS “THE” Place To Work!
As an initial step towards reaching this goal, is to raise the
profile of the agency through the creation of a recruitment
package. Our recruitment package is complete and provides
an overall view of the agency and the Lakes District; providing
information on housing, recreation, health care etc.
The agency will also to continue to use its staff recognition
programs to ensure that staff are recognized for their value
and contribution.
The agency is also in the process of creating a “Volunteer
Burns Lake” program, that will coordinate volunteers, both
young and old, in their efforts to volunteer throughout the
Lakes District.
STRATEGIC PLAN
HUMAN RESOURCES
LDCSS PROGRAMS & SERVICES
MINISTRY OF CHILDREN AND FAMILY DEVELOPMENT




Child & Youth Mental Health Counselling
Community Youth Justice – Youth at Risk
Child & Youth with Special Needs
Intensive Supervision & Support
NORTHERN HEALTH AUTHORITY


Seniors Transportation
Meals on Wheels
COMMUNITY LIVING BRITISH COLUMBIA

Community Inclusion – R.E.A.C.H.
Child & Youth
Mental Health Counselling

Matt McClaskey is a full time clinician and provides
child and youth mental health services to LDSS, WKE
and storefront locations.

Deb Rockefeller, who is filling our mat leave vacancy
for Christine Bogora provides these same services to
the schools in Francois Lake, Decker Lake and Grassy
Plains areas.

Our staff provide “in-house” services as well as weekly
attending all district schools including the schools in
Decker Lake, Grassy Plains & Francois Lake.
Community education, groups sessions, and
workshops are also offered.

Current caseload: 45-65 children , youth and their
families with services and support.

SERVICE EXPANSION: Youth Group Sessions and
Parenting Workshops are being added.
MCFD
MINISTRY
OF CHILDREN
AND FAMILY
DEVELOPMENT
Child & Youth with Special Needs
MCFD

This family and child support program focuses on skill
development for referred children and youth. Services
are structured to achieve goals and to further the child’s
independence. Services may include the following
areas of development: social skills, life skills,
communication,
social
integration,
recreation,
independence and transition.

Children and youth up to 18 years of age receive
supports and services from agency community service
workers.

Contract funding allows service to be provided to 4-5
children.
MINISTRY
OF CHILDREN
AND FAMILY
DEVELOPMENT
Intensive Supervision & Support
MCFD

This program is our service link for youth referred by
Youth Probation with other agencies and services.
The program is designed to encourage healthy
lifestyles and choices while working in mentor,
advocate and therapeutic roles.

This contract is accessed ONLY when a referral is
provided by Youth Probation on an as need basis.
Young offenders ages 12-17, who are in conflict with
the law support and require supervision in developing
healthy functioning in education, work, family, and
community settings.
MINISTRY
OF CHILDREN
AND FAMILY
DEVELOPMENT
Community Youth Justice
Youth at Risk

This program assists young offenders to be accountable
for completion of Community Work Service.

Youth at Risk programming participates in case
conferencing and provides liaison services with other
agencies in conjunction with the supervising Youth
Probation Officer.

Referrals for this program are provided by the youth
probation officer and client numbers can fluctuate
depending on need for service.

Young offenders, ages 12-17, who are in conflict with the
law and are required to complete community work
service as part of their court ordered conditions are
referrals of this program.
MCFD
MINISTRY
OF CHILDREN
AND FAMILY
DEVELOPMENT
Community Inclusion – R.E.A.C.H.

The R.E.A.C.H. (Respecting Everyone’s Right to
Climb Higher) program helps adult residents with
developmental disabilities to live as independently as
possible. Our community service workers provide a
range of self-care, social integration, and prevocational training services with the goal of inclusion
and participation in the community. Referrals are
done through CLBC (Community Living British
Columbia).

The R.E.A.C.H. program continues to provide
supports and services to 14 developmentally disabled
adults who are supported by 8 community service
workers.
CLBC
COMMUNITY
LIVING
BRITISH
COLUMBIA
COMMUNITY
INCLUSION
Seniors Transportation

NHA
LDCS provides transportation to seniors within Burns
Lake every Tuesday & Thursday for a nominal fee of $2.00.
The “Rambler” takes seniors to
appointments, shopping , bank
as well as to the post office.
The bus is wheel chair accessible.
NORTHERN

Services are provided twice a week
to seniors & those with disabilities,
or are housebound and residing
within the Lakes District.

Len Hall & Heidi Larsen provide driving services for the
agency.
HEALTH
AUTHORITY
Meals on Wheels

This is a meal delivery service for seniors and individuals with
disabilities, who for health reasons, have difficulties preparing
their own meals. Gloria Brown, Program Coordinator accepts
applications & coordinates the community volunteers who
deliver a hot, evening meal prepared by the Lakes District
Hospital.

MOW ensures that recipients receive nutritious meals and also
promotes regular social contact with the volunteers delivering
the meals. Recipients are charged $5.00 per meal to offset the
meal cost.

SERVICE EXPANSION The agency volunteer base has grown
over the past year from 4 to 11 and now delivers 5 days/week.
NHA
NORTHERN
HEALTH
AUTHORITY
Providing a hot
dinner meal
5 days per
week.

THANK YOU to all those who make this program a reality…
Lyle Graham, Sheri Peebles, Richelle Wellmen, George Hamp,
Andrea Thom, Grant MacDonald, Grace Ramnes, Keshia Davis,
Maureen Olson, & Gloria Brown.
R.E.A.C.H. WEEKLY GROUP SESSIONS
MERRY CHRISTMAS to ALL!
CELEBRATIONS & RECOGNITION!
2012 / 13 PROGRAM STAFF
People are
definitely
a company's
greatest
asset.

Gloria Brown

Christine Bogora
Matt McClaskey
Debbie Rockefeller
Christina Bryant
Tanya Williams
Sandy Cutsforth
Dot England
Denise Cunningham
Heidi Larsen
Sheri Peebles
Cindy Sims
Grace Ramnes
Len Hall




A company
is only as
good as the
people it
keeps.






Mary Kay Ash


R.E.A.C.H. Program Coordinator
Administrative Supervisor
Clinical Counsellor
CYMH Clinician
CYMH Clinician
Community Service Worker
Community Service Worker
Community Service Worker
Community Service Worker
Community Service Worker
Community Service Worker
Community Service Worker
Community Service Worker
Community Service Worker
Driver
PERCENTAGE
46%
50%
MCFD
NHA
CLBC
4%
REVENUE PER FUNDER
PERCENTAGE
M/H
42%
50%
CYSN
Y/RISK
MOW
S.TRANS
3% 1% 1%
3%
R.E.A.C.H.
REVENUE PER CONTRACT AGREEMENT
THANK YOU!!
I LOOK FORWARD TO CONTINUED SUCESS
AND GROWTH!
THANK YOU FOR YOUR ATTENDANCE AND
INTEREST
IN OUR GROWING AGENCY.
Sincerely,
Kelly Turford, Executive Director
THANK YOU FOR SUPPORTING THE AGENCY IN ITS EFFORTS TO GO GREEN.
COPIES OF THE ANNUAL GENERAL REPORT ARE AVAILABLE UPON REQUEST
AND CAN BE PROVIDED VIA E-MAIL