ERP AND OTHER INFORMATION SYSTEMS
Joel Hartman, University of Central Florida
ERP AND OTHER INFORMATION SYSTEMS
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Have we entered the “post-ERP era?”
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ERP: It’s a career, not a project
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ERP integration with other campus systems
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Many institutions still installing modules
Eternal patches and upgrades
Changes in base technologies
CMS
Data warehouse and BI / reporting systems
Bolt-on functionality
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Automated workflows
“non-ERP” business processes
KEY ERP CHALLENGES
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Maintenance
 Security
 Business continuity
 Storage management
 Identity management
 Capital renewal costs
 Licensing costs
 Campus or Cloud?
KEY ERP OPPORTUNITIES
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Improve institutional performance
 Decrease service delivery costs
 Coherent information architecture
 Business intelligence
 Identity management
 ERP as the primary institutional source of “truth”
INFRASTRUCTURE
Theresa Rowe, Oakland University
INFRASTRUCTURE – 3 POINTS

Definition
 Driving the decision
 CIO impact
assessment
CYBERINFRASTRUCTURE – WHAT IS IT?

2006 ECAR study defined cyberinfrastructure as
the coordinated aggregate of "hardware, software,
communications, services, facilities, and
personnel that enable researchers to conduct
advanced computational, collaborative, and dataintensive research.”
IMPORTANT TO CIOS
Network is key – wired, wireless and the entire
cable plant.
 Cloud services are part of the picture.
 Keeping the data-center going.
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ACTION PLANS
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Evergreen network electronics.
 Bandwidth and capacity focus.
 Updated and expanding cable plants – even with
wireless.
 Datacenter focus: electrical, UPS, fire
suppression, HVAC, managed floor space.
 Storage.
CYBERINFRASTRUCTURE – 3 POINTS

Definition
 Driving the decision
 CIO impact
assessment
SECURITY
Bret Ingerman, Vassar College
Security

Poll
 An end-to-end concern

You
 It
 Us
 Them
Security
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Cloud
 Server
 Application
 Desktop
 User
Security
Remember Nixon: “Trust, but Verify”
 Shameless plug
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“Data Security: It’s All About the Desktop”
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
EDUCAUSE Annual Conference
Thursday, October 20, 2:30 – 3:20
Teaching and Learning with Technology
Joel Hartman, University of Central Florida
TEACHING & LEARNING WITH TECHNOLOGY

The range of technologies and applications is
endless
 Campuses and faculty working on access,
adoption, support
 Some campuses studying outcomes
 Lots of innovation and experimentation
TEACHING & LEARNING WITH TECHNOLOGY
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A shift from ad hoc to systemic initiatives
 Some are large scale
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Multimedia classrooms
 Social learning spaces
 Online learning
 Leading to campus standards
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Increasingly widespread adoption of instructional
design, faculty development, and central
production support
TLT CHALLENGES
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Increasing costs along with uncertain outcomes
 Technology changes rapidly
 Use of technology not fully accepted in the
faculty recognition and reward system
 Teaching tools vs. learning tools
 Students using their own technologies
MOBILITY
Theresa Rowe, Oakland University
MOBILITY – 3 POINTS

Definition
 Driving the decision
 CIO impact
assessment
MOBILITY – WHAT IS IT?
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Untethered student, faculty and staff.
 Consumerization of devices.
 Customized, individualized, interactive user
interface to services.
 Single point of convergence for several
communication channels.
IMPORTANT TO CIOS

Uncontrolled variety: smartphones, touch tablets,
netbooks, e-readers.
 Consumer selected, consumer-driven platforms.
 Rethink service connections.
 Converged communication channels.
 Each new generation combines more functionality
and more communication channels.
MOBILE WEB AND APPS - SERVICES
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Thoughtful consideration for path from edge
device to provisioned service to presentation.
 Blend of mobile web development, apps and
communications strategies.
 Consistent with university culture – image,
security, process.
CONSIDER NETWORK IMPACT
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Network of choice, particularly as devices are in
motion.
 On campus: Wireless density.
ACT ON MOBILE SOLUTIONS
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Focusing development on optimized browser
solutions and mobile web development.
 Apps focused and layered on to the web
presence.
MOBILITY – 3 POINTS

Definition
 Driving the decision
 CIO impact
assessment
DISASTER RECOVERY &
BUSINESS CONTINUITY
Bret Ingerman, Vassar College
Disaster Recovery / Business Continuity
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Poll
 Acceptable risk
 First comes disaster avoidance
 What is important
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What needs to be recovered?
 What needs to be continued?
 Who determines?
 What cost?
Disaster Recovery / Business Continuity
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Backups
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How many?
Where stored?
How (readily) accessible?
Partners and trust
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Recent problem with our ERP software…