OCR Nationals
Unit 1: ICT Skills for Business
AO2 - Using appropriate software,
select and use tools and facilities
to download files/information and
to send and receive email messages
Mr Farmer
Learning/Lesson Objectives
We Are Learning To (WALT):
• Using appropriate software, select and use
tools and facilities to download
files/information and to send and receive
email messages
What I am Looking For (WILF):
• Completed
AO2_Email_Word_Template_AllGrades to At
least a pass standard.
• Your Template must contain print screen
evidence and annotations (comments) to
support each print screen.
Assessment Criteria
Pass
Merit
Distinction
•They will send, receive, reply
and forward email, including at
least one message with a
document attached.
•There should be some text and
a header, although the quality
of these may be poor.
•They will open an attachment
sent to them via email and will
save it to their work area.
•They will send messages to
multiple recipients.
•Candidates will make a brief
comment about the risks of
opening email attachments.
•They will send, receive, reply
and forward email, including
messages with multiple
documents attached.
•They will use appropriate
subjects and message text.
•They will send messages to
multiple recipients and
demonstrate an understanding
of the use of cc.
•They will set messages as high
or low importance.
•Candidates will summarise the
risks of receiving and opening
email attachments.
•They will send, receive, reply
and forward email, including
messages with multiple
documents attached.
•They will consistently use
appropriate subjects and
message text.
•They will send messages to
multiple recipients using cc and
bcc appropriately, considering
privacy issues.
•They will store, retrieve and
use email addresses and details
of personal contacts.
•They will make effective use of
features of email software,
including creating and using an
email signature.
•Candidates will summarise the
risks of receiving and opening
email attachments and suggest
actions that could be taken to
reduce these risks
Evidence
• You need to complete
AO2_Email_Word_Template(AllGrade
s)
– MyComputer > Student (S) > ICT > key_stage_4 >
national_certificate > unit_one_ICT_core > AO2 > Email
AO2 Internet
• For this assessment objective you need to
use the Internet to research and collect
information relating to your PowerPoint
presentation for AO3.
• You can find the assignment here:
– S:\ICT\key_stage_4\national_certificate\unit_one_ICT_c
ore\AO3\presentation_assignment
• The assignment is based on Lime Grove Health
Centre and you can choose the topic.
–
–
–
–
–
–
Smoking
Alcohol Abuse
Drugs
STIs and STDs
Healthy Eating/Living
Influenza (Bird Flu/Swine Flu)
Task A
• Receive an email and Open an attachment and
save the attachment to your work area.
Task B
• Create an email signature, including a comment
about the school policy on printing unnecessary
emails and attachments.
Task C
• Use an address book to store at least two email
addresses
• You can find the email address for Paul Chester,
Nicky Dawson & Ian Pearson in the Email
Assignment.
Task D
• Forward the email from the Head of Drama to at
least two students.
Task E
• Reply to the Head of Drama’s email by attaching a
document finalising cast members and an image from the
dress rehearsals. Set priority to low. The email must
include a subject heading and appropriate message text.
Use your address book to cc the message to fellow members
of the cast.
Task F
• Compose a new email to the Head of Drama.
Attach the agenda for the next meeting.
The email must include an appropriate
subject heading and message text. Use your
address book to cc the message to one of
the contacts you added i.e. Mr. Ian Pearson.
Use your address book to bcc the message to
the other contact you added i.e. Miss. Nicky
Dawson. Set the priority of the message to
high.
• Print screens on following slide
Task F
Task G
• Write a short statement considering the
privacy issues when using cc and bcc in
emails.
• http://www.russharvey.bc.ca/resources/em
ail.html#practice
• http://www.cs.rutgers.edu/~watrous/bccfor-privacy.html
• http://email.about.com/od/emailnetiquette
/a/cc_and_bcc.htm
• http://www.ehow.com/how_4847995_usecc-bcc-letter-email.html#
Task H
• The school has been receiving a large number of
emails containing attachments with damaging
viruses. Create an email to all cast members
(Nicky and Ian) that includes a statement
summarising the risks of receiving and opening
email attachments and suggest actions that could
be taken to reduce these risks.
• Print screens on following slide
• Use ‘The Risks of Email Research
Document’ to help you.
Task H