Outlook Netiquette Attachment- A file that is sent as part of an email message but that is not part of the main message. Usually images, programs, or word processor files are sent as attachments, because most email programs allow only plain text in the body of a message. Netiquette This refers to the rules of etiquette that apply when communicating over the internet and computer networks. Here are a few basic guides for online communication. • • Use mixed case and proper punctuation, as though you were typing a letter or sending mail. Avoid writing using all capital letters IT LOOKS LIKE YOU'RE SHOUTING! Not only that, it's difficult to read. • Use underscores or asterisks for emphasizing words • Refrain from using stationary backgrounds and unusual fonts/sizes/colors that may create email that is hard to read and distracting. • Keep your messages short and to the point. Few people like reading long text on a computer screen • Watch your tone -- it's written, not verbal communication • Check your spelling • Quote back only what is relevant • Mail should have a subject header that reflects the content of the message • Indicate in your message if there is an attachment included • Don't send unsolicited file attachments • Remember that many Internet communication is not completely secure or private • Disregard abusive or heated messages (flames). If you receive a flame, it is best to ignore it • Avoid forwarding chain letters • If you include a signature keep it short. Rule of thumb is no longer than 4 lines.