Management Forum Presentation November 3, 2008 Lynne Gervais, Associate Vice-Principal Human Resources 1 M group vital to McGill’s operations, key player in growth and development of McGill as a World Class Institution Desire to align Human Resource practices with “Best Practices”. Commitment made to management and professional staff in December 2007 to review the current M Compensation framework 2 Current M salary structure not systematically benchmarked since the implementation of the Pay Equity Program in 2002 Current structure lacks flexibility to adapt to market conditions for attraction and retention of key talent Pay scales are narrow; salary progression is slow and a promotion is needed in order to obtain a significant salary increase Does not allow for sufficient recognition of individual contribution No clear market reference point to validate competitiveness 3 Current Benchmark Excercise Two (2) consulting companies were selected to conduct this benchmarking exercise: Normandin-Beaudry : Mercer, Watson Wyatt, Hewitt The Hay Group Role Profiles Surveyed 1. SAF (4 role profiles) 2. All other job families (17 role profiles) LOG, FIN, PER, COM, ADM, IST Market Reference Type of Survey G13 Universities + Concordia University + 4 main English CEGEPS (Dawson, Vanier, John Abbott, Champlain) Closed All industries + Not for profit Standard published surveys- Greater Montreal data, National dataNon profit, National data all industries 4 Levels 1 & 2 (grades 5 & below) McGill’s salaries are overall competitive Levels 3 & 4 (grades 6 & above) McGill’s salaries are generally less competitive SAF positions: The maxima of McGill’s current salary scale is in line with the median salary of our reference market ; Actual salaries are on average 5% lower than market median Note: This study was conducted only on base salaries, and does not take into account the other components of the total rewards (benefits, holidays, etc.) offering of the University 5 Way Forward- Best Practices 6 Best Practices :Salary Benchmarks Current Practice Para Public & Public Sectors primarily Going Forward Private Industry data in addition to Public and Para Public Yet we recruit from a range of sectors including Private Industry Local Markets- Montreal Yet we occasionally recruit within the Province and other provinces in Canada Based on Local & National reference Market Internal Equity focus Yet best practices indicate focus should be both external & internal Focus on external market as well as internal references 7 Best practices: Salary Scale Wider ranges for each grade; allows for: Growth in the role; Increased complexity, scope; Correct positioning of roles based on market. Target Pay as a main reference point Based on the market; Slope Increase Between all grades; Recognizes the complexity of roles 8 Movement in Salary Ranges Capacity to pay Growth in the role Acquiring additional competencies, skills, qualifications Achieving/exceeding objectives; Greater impact on the institution Unusual market pressure – example, retention of hot skills i.e. C.A.’s now, IT during Y2K 9 10 Effective December 1 Now 2 reference points : Minimum and Maximum; Market reference point not clear Max Narrow scales- little or no room to move ; pay compression; red circle situations resulting in lump sum payments. Linear slope between pay grades reference point for competitive pay. Based on McGill Competitive market . Three Zones Single Zone: Min Introduction of Target Pay as main Min Target Max Zone 1, Zone 2, Zone 3 Increase in the difference between min & max to provide more movement within each salary range at all levels. Increasing slope between target pay points to reflect increasing complexity 11 Current Structure $150,000 $140,000 $130,000 $120,000 $110,000 $100,000 $90,000 $80,000 $70,000 $60,000 $50,000 $40,000 $30,000 2 3 4 5 6 7 8 9 10 11 Grade 12 New Structure $200,000 $190,000 $180,000 $170,000 $160,000 $150,000 $140,000 $130,000 $120,000 Zone 2 $110,000 Zone 1 $100,000 Min $90,000 Target $80,000 $70,000 $60,000 $50,000 $40,000 $30,000 2 3 4 5 6 7 8 9 10 11 Grade 13 Level Grade 1 2 3 4 1 2 3 4 5 6 7 8 9 10 11 $ $ $ $ $ $ $ $ $ $ $ Zone 1 Zone 2 Zone 3 Min Mid Max 34,900 38,400 42,200 46,500 51,100 53,900 60,700 68,300 76,800 86,400 97,200 $ $ $ $ $ $ $ $ $ $ $ 43,600 48,000 52,800 58,100 63,900 71,900 80,900 91,000 102,400 115,200 129,600 $ $ $ $ $ $ $ $ $ $ $ 52,200 57,700 63,400 75,500 83,100 93,500 105,200 118,300 143,400 161,300 181,400 Market Median $ 47,000 $ 58,000 $ 78,000 $ 110,000 14 Salary Management The range associated with each grade is divided into three zones $ $$$ Target Min Job Max 100% Zone 1 Development/Transition New incumbents.. Recent promotion… Acquiring new skills… Meeting most requirements Zone 2 – Target (95-110%) Meets all requirements… Sustained achievements… Possesses key competencies, both technical and behavioral Zone 3- Exception Significantly exceeds requirements consistently… Possesses high demand skills… Recognized as an expert in their field The division of each grade into 3 zones provides increased flexibility and enables the University to place a fair value on the competencies, responsibilities and contribution of each employee 15 Ensure McGill’s competitive salary positioning on the broader reference market Reinforce the link between contribution and rewards Support employee growth & development Foster accountability/ownership at local managerial level 16 Next Steps Develop competency framework for each job family Technical competencies & behavioral competencies for each role in each job family Review current salary policies and define specific criteria for moving within and between the ranges in new structure Develop specific merit guidelines to support the implementation of the salary policy 17 18 Salary Freeze in 1995 Catch-up exercise begun in 2001 New “M” Compensation Structure implemented in 2002 Actual Year 2002 2003 2004 2005 2006 CPI 2.2% 2.8% 1.8% 2.2% 2.0% 3.5% to 4% 3.5% to 4% 3.5% 3.5% 3.5% 3.5% 3.5% 5% ** 4.5% 4.5% 4.5% 4.5% 2.5% 3.0% Market Avg. Increase* McGill Budget 2007 2.2% 2008 ???? * Source: Conference Board of Canada. Aggregate national & local (Québec) data for all industries, as well as public, para-public and not-for-profit organizations. Average increase = overall increase budget, including scale increase, across the board, progressions, merit. ** 2002 included the 2nd and final phases of a catch-up exercise begun in 2001 to compensate for freezes and lower budgets in previous years. Note: The University uses the annual CPI of previous December as a reference when determining salary policy 19 2008: 3% 2% minimum increase for all employees meeting requirements of job 1% additional budget given to each unit to recognize leading performance 2009: 3% 1% minimum increase for all employees meeting requirements of job 2% additional budget given to each unit to recognize leading performance 2010: 3.5% % of minimum increase and performance increase to be defined 20 Performance levels Performance Categories—4 levels LEVEL OF PERFORMANCE MINIMUM INCREASE 1. Leading 2% + 2. Strong 2%-3% 3. Building Consistency 0-2% 4. Immediate Improvement Required 0% 21 Performance Definitions Leading Consistently outstanding performance exceeds expectations Strong Solid performance and consistently meets job requirements Building Consistency Performance does not consistently meet job requirements Requires Immediate Improvement Performance consistently fails to meet job requirements 22 Questions / Comments 23