To learn more visit www.unitedcleaningsolutions.com

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We are a family based commercial cleaning company located in
Glasgow that offer a service to a number of businesses in the
Glasgow area, ensuring an unrivalled service, frequent communication and staff development.
Our company was formed in
December 2010 and since our conception, we have developed a healthy portfolio of clients, a strong and trusting team of employees and customer satisfaction.
To learn more visit www.unitedcleaningsolutions.com
Our Company Mission Statement
• Our priority is to ensure an unrivalled service to all customers, guaranteeing quality and value for money
• To build lasting relationships built on trust with all our customers
• To create an environment of trust and respect for our employees, which are fundamental for our ability to provide a caring and loyal service for both customer and employee
• To deliver on our promises
• To encourage ideas and innovative thinking from staff and customers to allow us to deliver a consistently high level of service
• To deliver a service built on trust, respect, loyalty and integrity

Clients – 50
Employees - 60
Staff Turnover – 15
Established - 2010
Company Turnover - > £454.000
Employee Bonuses - £1750.00 (2014)
Repeat Business
Safe Contractor Approved
Client Audits – 2 - 4 weeks
Appraisals – Quarterly
Staff KPI’s – Monthly
Site Visits – Bi - Weekly
Response Times – 24 Hours
Mobilisation Program
Staff Handbooks
Absence Cover

At United Cleaning we aim to ensure all our employees have work satisfaction and that each and everyone of our clients, receive full commitment and full dedication from United Cleaning and our team. What do our employee’s say?
Murphy Oke
Cleaning Supervisor
Client 1
Helen Weir
Cleaning Supervisor
Client 2
“I have been with United for over 2 years and since my employment began in 2011, I have been treated with great respect and all their promises have been fulfilled. UCS promised me driving lessons and did they deliver – Yes they did!. “
“United Cleaning had won the contract for King Tuts and since their commencement everything has been such a smooth process. Chemicals are always topped up, regular contact is always made and above all, for the first time as a cleaner I received a bonus!”
Adebola Alasoadura
Cleaning Operative
Client 3
“I am currently studying at college and from working with United I find them very accommodating and always go that extra mile to work my shifts round my studies.
I am also very impressed as they have also put me on various training courses & rewarded me for this.”

At present we have the infrastructure to cover the Central Belt of Scotland and ensure we offer each contract an unrivalled service by close management, strong communication and continuing to be proactive on each site.
From our conception in 2010 we have maintained strict procedures and followed a good business structure and we feel by continuing to follow these protocols, United
Cleaning Solutions will continue to develop and become a
National Cleaning Organisation.
What we do
Daily Office Cleaning
Window Cleaning
Carpet Cleaning
Spring Cleans
End of Build Cleans
Laundry
Recycling
Janitorial Supplies

At United Cleaning our aim is to give the client an unrivalled service, a professional service and above all offer the service that is promised. So, Why United??
We ensure full commitment
Account Management
We motivate our staff
Bi-annual Incentives
24:7 call out Bi-annual Appraisals
WEIR (Wright Enviro Impact Rating)
Safe Contractor Approved
Stringent recruitment process
Issues resolved in 24 hours
Audits conducted on agreed dates
Disclosure check Scotland
TUPE Compliant
Paid above industry standards
Regular contact and staff feedback
Pension
Employee guidance
Future opportunities
Ownership & Responsibility
On-going training (LMS)

Health and Safety is of paramount importance to us, our staff and our customers. Nothing is left to chance, every avenue is explored and all relevant H&S documents are read, understood and signed if necessary.
(As recommended by British Institute of
Cleaning Science ) C o lo u r coding is used on all of our sites:-
Ensures materials & equipment are not used in multiple areas
Reduces risks of cross contamination
Consistency across all sites
All of our sites have detailed records including :-
Employee training program
Method Statements / Risk Assessments
RED - Sanitary appliances and washroom floors
Coshh Data Sheets
GREEN – General food, kitchen & bar use
Our Health & Safety Policy
Our Environmental Policy
YELLOW – Wash basins and other washroom surfaces
Training Passed
BLUE – General lower risk areas
PAT Testing Certificates (Record)

At United Cleaning we feel it is important to invest in our staff and give them the expertise and confidence to carry out any task expected by our company.
To ensure we offer the complete training package we provide a wide selection of
Modules Including:-
By conducting relevant training modules this proves to offer 4 main benefits to our staff which consists of:-
Increased Cost Effectiveness
Increased Staff Morale
Increased Business
Development Opportunities & Working as One
Carpet Care COSHH Kitchen Hygiene Intro to Kit
Cleaning Intro Colour Coding Floor Care HSE

How does United Cleaning manage staff time keeping?
The Advantages
Our System
Telephone Log in for all employees Clock in from a designated site telephone
Daily, weekly & monthly reports
No time cards
Accuracy & Precision
Control – Data is always secure and safe.
All log in/out are recorded and generated via payroll
99.99% Up-time
Client reports instantly to review
Ensure value for money
Can set text messages for any problem employees direct to site supervisor
Health & Safety
No installation on site required

Audit Inspections Monthly
All Audits Real time
Employee Feedback
Client Feedback and PDF Reporting
Cleaning correction and action with in
24 hours
Scores set by contractor and client
...More
Screenshots iPhone
See Appendix A/B