CREATIVITY AND THE RISE OF AFRICA SPEECH BY MR LARRY E ETTAH, GROUP MANAGING DIRECTOR/CEO, UAC OF NIGERIA PLC, AT THE TBWA\CONCEPT AFRICA CONFERENCE HOLDING 10-12 SEPTEMBER 2008 --------------------------------------------------------------------------------------------------- Opening It is my pleasure and privilege to be invited to address this opening session of the TBWA\Concept Africa Conference holding here in Lagos. On behalf of UACN, Nigeria’s oldest and largest conglomerate, may I welcome you to Lagos, the commercial capital and nerve centre of Nigeria. The city that is evolving into a mega-city and probably the largest and most populated in Africa. The fact that this gathering, which I observe is an Africa-wide one; is holding here in Nigeria, a sign of the increasing engagement of businesses across the African continent, a trend which your organization typifies and I must commend your efforts to build profitable alliances of forward looking businesses, organizations and individuals within Africa and across the globe. UAC has also been a pioneer and leader in this regard. From history, UAC has always had a pan-African and global vision as our very name, United African Company suggests. More recently as I will discuss later, we have built alliances with entities from other parts of Africa and we have recognized these alliances as a core part of our growth strategy. We have as well begun a cautious foray into Africa, with operations now in Ghana as a strategic rather than a profitable investment at the moment, which will serve the purpose of a learning incubator to equip our organization with competencies and needed capabilities to operate offshore; as our intent goes well beyond. I can therefore easily identify with the thinking behind your gathering and indeed the essence of project Africa. The theme of your conference, “THE RISE OF AFRICA” is topical and important. In the globalizing or indeed globalized world, it is imperative that Africa must rise. Europe is history, America the past, Asia the present, and Africa is the future. For Global Capital firms today, it is often said if you do not have an emerging market strategy then you don’t have a good strategy and if you do not have an African strategy then you have no strategy. There are positive signs here and there (and I suggest that this very meeting is a possible positive sign of African renaissance, or at least the will so to do) but I am sure we will all agree that it will amount to convenient fiction if we fail to recognize that Africa is still a continent of a thousand mutinies and senseless wars, carnage of the innocent, a record of lamentable slow growth, high poverty, unemployment, preventable death and diseases, and yes, corruption. Unhelpful national politicians, who often adopt ethnic, religious and of late xenophobic platforms. A continent where the inconvenient truth remains that we are yet to have a suffice of competitive democracy with rival parties, alternating in power. Democracy without democrats and default mode of so called government of national unity which is a polite negotiated arrangement more interested in distributing largesse and power than reforming the socioeconomic environment. A continent with undeserving rich, and undeserving poor. If Africa will not recede into irrelevance or at best marginalization in the new global economy, we must challenge these orthodoxies and some of those things which are painfully familiar than accept them. Africa is a continent where we have the conditions needed to create wealth and innovate but at the same time protect those who started so far behind to benefit from the possibilities we now have. As we seek to emerge from our difficult history to build a continent of political stability, economic stability, social cohesion, and justice, business people like you must be prepared to play a role of leadership in shaping debate on issues such as economy, education, health and create work environments that have supportive values and culture as enablers for you to exercise such leadership and advocacy. In saying this we must recognize of course that Africa is not a homogenous entity. The more appropriate context will have to be Africa south of Sahara, which excludes Northern and Mediterranean Africa. Even in looking at South Africa for instance, we must recognize that inherent in that nation are third world levels of poverty, crime and standards of living as well as aspects of infrastructure, per capita income levels, economic institutions and development that are similar to first world and OECD levels. In talking about the challenges and prospects of Africa rising, we must be clear which Africa we are talking about. I have titled my speech, “CREATIVITY AND THE RISE OF AFRICA” which given the businesses you are engaged in, Marketing Communication, Advertising, Branding, Publicity etc. may not be surprising especially given the number of references to creativity. I noticed as I visited TBWA Concept Africa’s website and read through information about your businesses. But beyond that, my choice of that topic affirms my belief that the rise of Africa will have to do with a new thinking, a new approach, a new commitment and new ideas. In short, creative and proactive thinking rather than just physical and tangible resources and commodities, would be the platform for the rise of the continent. This will apply not just to the marketing communication practitioners such as yourselves, businesses like but to UACN, manufacturing financial and services production industry, professionals, IT and communication service providers, educational institutions, indeed the entire range of public and private sector players across the African continent. As it is often said, ideas are capital, the rest is just money. Ideas and its execution will be the currency of the New Africa. It is also instructive we remember that it is said; “Best way to hide something from a black man is to put it in a book”. So how will we discover the ideas we need, share them, use them, adapt them and recreate them. How do we prevent ourselves from being too secure in our own insights and unimpressed by the accumulated wisdom of other continents? How do we avoid the merry disregard and sometimes seductive but dangerous argument; this is Africa, it will not work here! How do we in recognizing that even though our culture, our languages, politics and sometimes our religion divide us, we all share a kindred spirit more than we share a common geography. Our values are fundamental to our future as it is to our past. Do we have a culture that may hinder Africa’s rise? Why Creativity? In an article titled, “Creating Corporate Creativity”, Edward de Bono made the following main points: Creativity is the most important ingredient in business Creativity is not a mystical talent or something solely dependent on inspiration, but a skill that can be learnt In any organization, if creativity is not an expectation, it will be seen as a risk. creativity, Management By creating a culture of turns creativity into an expectation rather than a risk. He said, “Creativity is used to solve problems, design ways forward, resolve conflicts, simplify procedures, cut costs, improve motivation, design new products and services, and fashion strategies. demands creativity. Any situation that requires thinking Without it we are condemned to repeating the standard routines”. When de Bono talks about organizations requiring a culture of creativity in order to encourage fresh, problem solving approaches and insightful thinking, we could also elevate the same notion to societies. Societies in which new ideas are constantly nourished and created will have a steady supply of innovation and growth. The reverse is also true. That is the challenge of Africa. Africa is not restrained by capital such that it has to depend on donations, grants and foreign aid. That would assume our problem is budget deficits. We have a deficit yes but of a different kind. Ideas deficit, creativity deficit, innovation deficit and confidence deficit. We are resource rich but innovation deficient. Africa is too big to rely on food import and should be too proud to depend on food aid indefinitely. As a continent, we will need to run faster just to stay in the same place. I believe the evidence of recent history suggests that this innovative human spirit is fostered (not surprisingly) more readily in free enterprise democracies, in societies characterized by freedom and entrepreneurship, in open societies and cultures that respect individual talent and uniqueness. As with companies, so with nations and continents and Africa will have to strengthen its democracies and free up the entrepreneurial spaces so that individual genius can be liberated. A continent with open economy, eschews protectionism, welcomes foreign investment (declaration of ignorance) run flexible labour markets. Theresa Amabile in a Harvard Business Review article titled, “How to Kill Creativity” argues that many companies unwittingly kill creativity by crushing their employees’ intrinsic motivation (the strong internal desire to do something based on interests and passions) in the pursuit of productivity, efficiency and control which in themselves are worthy business imperatives. She argues that businesses can realize these imperatives without sacrificing creativity by providing employees challenge, freedom, flexible work group design, encouragement and organizational support. Again I say, like companies, like countries and continents! Africa must look for fuel that grows rather than fuel that is dug up. Agriculture and education are critical to our future. Agriculture because we cannot enjoy industrial revolution without agric revolution and food is good for the poor as growing it accounts for a big part of their employment and buying it accounts for a big part of their share of expenditure. With Agriculture, we can then build industries that provide the channel for the productivity envisaged in the sector through sophisticated food processing industries and stronger brands instead of exporting bulk commodities. Education is required so that we can have a can do, will do and able to do generation that understands how to access funds, overcome ignorance of use of technology and timidity of accepting low returns for their labour. Moreso an education system that equips people with general skills to make them mobile, as a mobile society is better than an equal one. The old guru of management, Peter Drucker makes a similar point while some creativity and innovation spring from a flash of genius, most result from a purposeful search for opportunities and engagement in disciplined work. He suggests that such opportunities can be found in contexts in which there are unexpected occurrences and incongruities, process needs or changes in industries or markets. The point of this all is that Africa will have to purposefully search for new ideas and new ways of doing things as we seek African renaissance and growth. Creativity In African Businesses I will suggest upfront that the main problem with African businesses is precisely the absence of creativity and innovation. We do not bring our brains to work. We do not design our own machines, we buy machines from other manufacturers in Europe, America and Asia who more often than not are our competitors in the global market place. Our Financial Institutions are reluctant to explore financial products and solutions suitable to the needs and contexts of the African market place. They stick to products created for more developed markets. African banks for instance will insist on property collateral in a continent which title to land is by and large not documented. African pharmaceutical companies do not engage in original research probably into herbal medicines, peculiar African ailments etc. They are satisfied with manufacturing generic drugs after the patents of the ethical manufacturers expire. We do not make cars, engines of any sorts, even mobile phones. We import textiles and clothes, food, pens, books virtually most of our needs. We do not process our primary commodities. We export cocoa and import chocolates and chocolate drinks and export crude oil and import petrol. In short we are reluctant to engage in creative work and prefer to focus on the routine and physical activity. As we all know, the market place does not reward such behaviour and it has not rewarded African businesses save a few who have dared to act differently. UAC is trying to act differently. We have changed our focus from being merely a representative of overseas manufacturers and now manufacture most of what we sell. We are creating our own brands, even as we selectively leverage some of our partners’ brands in some markets. “Mr Bigg’s” for instance is 100 percent UAC and it will one day become a strong and recognized brand all over Africa and the world. Already it is the dominant food brand in Nigeria and is already being exported into other markets. But we still have far to go as we believe creativity requires an “extended enterprise view”, the ability to leverage value network and extend the envelope of opportunity. We are moving from thinking products to solutions, experience differentiation instead of product differentiation, share of opportunity instead of market share, relationship instead of transaction. Resourcefulness (alliances and collaboration; resource attraction), instead of resources and resource allocation. Functionality rather than format. We are moving to stand tall by standing on the shoulder of others. What Must Africa Do Africa has challenges but so does it have opportunities, in reality it is a challenging opportunity. There is clearly some progress. New private sector players in Nigeria and the rest of Africa are also following UAC’s example. Nigerian Banks are expanding into Africa and even into Europe and the rest of the world. Our telecommunications industry is expanding in Africa leveraging the domestic success in Nigeria’s growing market. Nigerian and African markets are more investor friendly and entrepreneurial action is growing. Women and youth interest in business is stronger and microfinance is taking roots in Nigeria. Media and communication related enterprises are flourishing, as well as entertainment music, video, publishing and sports entrepreneurship. But more needs to be done. At the root of competitiveness in Africa must lie our education system which across the continent suffers from poor funding, insufficient and poorly trained teachers and decrepit infrastructure. Beyond that, the philosophy of education must change in favour of encouraging students to question and probe rather than routine memorizing and note learning. Our social structure has to improve. Societies have to be less intolerant of mavericks and intellectuals, and this applies to businesses as well. Science and technology investment is required in internet and broadband connectivity, science and laboratory equipment and the like; we need venture capital in more pervasive volumes so that risk capital will be available for those who want to venture and who have sensible (or even insensible) ideas; businesses and government must invest in research and development and support universities and research institutes to return to their core function of seeking new knowledge and solutions rather than becoming part of the government bureaucracy. Business must then link up with research institutions with funding, partnership and mutual knowledge sharing and ensure that research output is useful and used by business. African governments must consciously seek to recreate a middle class that can purchase the goods and services produced by African businesses. As income gets to a threshold, mass consumption of consumer goods such as consumer electronics, household and financial service will take off. Women must work; have few children and less dependency thus leading to growth. We must apply creativity in manufacturing, banking and finance, services, agriculture, ICT, governance and policy making, education, healthcare etc. and of course in selling Africa and African enterprises which I think TBWA/Concept and its colleagues in the marketing communication field are very well placed to do. African businesses must produce formidable range of products and have local knowledge of its markets. Africa must exploit its size and geography as we lack scale in a world where scale and size is becoming very important. May I ask today, who is the Afro consumer? Do we have identical consumer segment across different countries in Africa (DSTV generation). Do markets exist horizontally in Africa as a continent as not just vertically in countries. When we do segmentation are we looking only for need similarities or should we also not be looking at need differences. To do all this, we need talent, well-educated and exposed African and expatriate minds who can bring knowledge and skills to bear on African business and governance. We also need investment and capital as it is clear that Africa south of the Sahara, excluding South Africa is lacking in the levels of investment capital required to deliver power, transport and communication infrastructure, services and utilities, education and healthcare and modern technology that is needed for Africa to truly rise to the challenge of the 21st century global economy. Thus we need collaboration between African nations and businesses, particularly between South African firms and the rest of the continent. To do this successfully however we need a partnership and collaboration mindset rather than a paradigm of conquest or exploitation (No new colonization). We have to review the New Partnership for Africa’s Development (NEPAD) initiative and the Business Roundtable platform therein to ensure it is more private-sector driven and government supported initiative rather than the other way round. As things stand, it is failing if not failed. We need to balance our products and services with the context and wallet of the markets in which we seek to play; and we must build viable, sustainable long term alliances between businesses across Africa. Even if we are not global companies we must realize that we will face global standards and therefore avoid thinking local and acting parochial. We must develop global mindset. Even as local players, African businesses must understand global market dynamics to enhance value creation. As African Executives, you must have intellectual energy; energy to challenge yourself, to take on new minds, to execute ideas. We must strive for analytical rigor to break complex things down to simpler models but retain the ability to synthesize; that is take unrelated things and make connections is equally important. UAC is trying to do this. We have very strong relationships with South African and Zimbabwean businesses and brands – Nandos, Pizza Inn, Chicken Inn, Creamy Inn, are very good examples. We have attracted private equity capital from ACTIS and we are expanding our own brands into Africa. We have an alliance arrangement with ExxonMobil in retail in Nigeria. We believe others can benefit from our experience in these relationships. Concluding Thoughts As I close, let me say that I see an Africa with a future so bright that we all will need sun glasses. A tomorrow which will be more glorious than today, sons happier than their fathers. But friends, aspiration with no logic is hallucination. Logic with no aspiration is soulless. I must once again commend you for this important gathering which as I have previously mentioned is a sign of the possibilities that an Africa in which institutions, businesses, and governments are collaborating across our artificial boundaries, can unleash. The theme of your meeting, The Rise of Africa is appropriate and relevant and hopefully your meeting will help in pointing the way forward. My colleagues and I in UAC will be happy to benefit from your views and conclusions, just as I have shared my thoughts with you. I wish you very successful deliberations. LARRY E ETTAH Group Managing Director/CEO UAC of Nigeria PLC September 11, 2008 “My Educational Journey” Speech Delivered by Larry Ephraim Ettah Group Managing Director/Chief Executive Officer Uac of Nigeria PLC All Protocols observed. Let me begin by saying it is indeed a great privilege and a high honour to be here today and moreso to be the Guest Speaker at this maiden Annual Teachers’ Award for Excellence in Akwa Ibom State Public Schools. I salute and applaud the vision of the founders of the Inoyo Toro Foundation; my good friend, Udom and his delectable wife, Ntekpe for not just putting their will in supporting education in Akwa Ibom State but also their wallet. For me this occasion and this neighbourhood have special meaning for another reason but yet connected in some way to why we are here. In this neighbourhood in 1963, a young Branch Manager working with PZ Industries at Nwaniba Beach now part of the Golf Course of this hotel, met a young lady then starting her teaching career at Uruan County Council School, Nwaniba, Mbiakong only few minutes from here, and fell in love. I am a product of their liaison and subsequent brief marriage as my father soon became one of those unfortunate statistics of the civil war. I possibly was a toddler when I began my educational journey as my mother took me to school and her class since she could not quite possibly afford a baby sitter. I may have been the youngest child in that school’s history. So today my friends, I stand here as a modest testimony of what a son of a teacher and a beneficiary of public school education can become given the opportunity I believe every child in Akwa Ibom State should have. This Award is timely as it is coming when our public educational system has fallen into a lamentable state of distress from decades of under investment both in terms of the infrastructure and the psyche of the teachers who work in the sector. It is coming in an era where it has now become fashionable to send our children to private nursery schools, secondary schools and even universities while those not so blessed are consigned to public school system. What obtains today in the public school arena in Nigeria is a tragedy born of neglect where the government has overtime become a disinterested guardian of the public good. Permit me to say it does not have to be so and it wasn’t always this way. Teaching was not always that profession where it was a continuous struggle trying to make ends meet at the end of the month, where the rewards was in heaven and life on earth was purgatory. It was a respected, noble and celebrated profession. Teachers were the icons of our society, bastions of reputation, role models and custodians of values and virtues of integrity, candor and hope. Teachers were the leading lights, and shapers of future destinies of the wards in their care and under their watch. Teachers were those shouldering the responsibility for preserving the vitality of the society through educational nourishment of its youth. That was my experience and possibly yours, as I was privileged to be brought up by a teacher at home and taught by several others in school. In my life’s journey it has become apparent to me that only education provides the ability to climb the ladder of opportunity. Our society will never be an equal one but we must seek to have equality of opportunity so that we can have a mobile society through an education system that equips Akwa Ibom indigenes with general skills to make them mobile and competitive in the Nigerian job market. This award seeks to encourage such an endeavour. As has been my experience from a village primary school in this neighbourhood to another in Mbiaya Uruan, to yet another at Ndukpo Ise and subsequently to Nuhu Primary School Kankia in Katsina State, before going to Government College, Kaduna and the University of Benin. Our young people will succeed if they have a strong CV that reflects the various schools they attended, the grades they earned, the subjects they studied, languages they speak and the experience they have been through. A good CV allows you to sell yourself in the job market and rely less on luck or a boss who likes you. Advancement becomes a consequence of effort and talent not luck or patronage. Good teachers as we are celebrating today make those good CVs possible. It is often said that the best way to hide information from a black man is in a book, that must not be the fate of Akwa Ibom children in modern day Nigeria. It is a sad waste of talent in my mind, when we fail to give the teaching job the esteem it requires and allow qualified people to think becoming “Okada riders” makes more economic sense than taking up teaching in our public schools. It is equally of concern when we do not strive to encourage more of our children to seek numeracy over literacy by encouraging them to take to the sciences and related professional courses as this award seeks to do. The inconvenient truth is that today, we do have significant number of our people who are educated but unqualified for the new job opportunities of our new economy as we are largely science shy and take too easily to the road of the liberal subjects. As we seek to become a competitive player in the Nigerian landscape, our education must have a qualitative approach as an essential complement to the quantitative one which the current government’s free education scheme offers. Our problem in public school education is sometimes not a problem of insufficient resource, it is a problem of insufficient resource allocation and our government must recognize that it has a stewardship obligation as any transformation must have a content dimension and this much is true of the upliftment it seeks in the educational sector. Permit me to add my voice to the social dialogue that seeks to create a new Akwa Ibom State of results, as we have had promises in abundance for 8 years since 1999. It may be early days yet but one is encouraged that the current government seeks to achieve delivery over pronouncements at least as it relates to educational opportunity in our society through the free education programme it recently enacted. We must seek to banish the painfully familiar stereotype, perception and profiling of Akwa Ibom people as Stewards/Cooks, “Okada riders” and other low self esteem job seekers and holders. We must resist the temptation in government to buy social peace by doling out handouts, benefits and donations in the name of “empowerment” as such is distortionary and a disincentive to creating a society of people with a spirit of “can do” and the experience of “know how”, A “Do how” Akwa Ibom populace. Government must see education as seeking to provide help and citizens to use that help to help themselves. Inoyo Toro Foundation in instituting this Annual Awards represent a new set of social entrepreneurs in Akwa Ibom State, who believe that it is not the reach of a man’s fame nor the depth of his fortune but his ability to make a difference to humanity is what matters. By their action they show that success of others in Akwa Ibom State does not diminish theirs but adds to the common wealth. I sincerely hope that their effort, serves as an appeal to other people of optimism and goodwill to join hands to build a coalition of the socially responsible and a network of peers with interest in public issues and public good in Akwa Ibom State. “A single swallow does not make a summer” as the saying goes, equally “a single gunshot does not constitute a revolution”, but my friends it can start one. I see a tomorrow for Akwa Ibom State, which will be more glorious than today, sons happier than their fathers. We must however make the right choices, empower our people through education and celebrate our teachers. In ending this I am reminded of Robert Frost in his poem “The Road Not Taken”, which you kindly permit me to recite. Two Roads diverge in a yellow wood, And sorry I could not travel both And be one traveler, long I stood And looked down one as far as I could To where it bent in the undergrowth Then took the other, as just as fair And having perhaps the better claim Because it was grassy and wanted wear, Though as for that the passing there Had worn them really about the same And both that morning equally lay In leaves as step had trodden black Oh, I marked the first for another day! Yet knowing how way leads on to way I doubted if I should ever come back. I shall be telling this with a sigh Somewhere ages and ages hence Two roads diverged into a wood, and I, I took the one less traveled by, And that has made all the difference Thank you all for listening, God bless our teachers, and God bless Akwa Ibom State. Larry E Ettah Group Managing Director Uac of Nigeria PLC 28th November 2008 Opening Remarks at the Occasion of the dinner in honour of Tunji Oyebanji Acknowledge Chief Executives present. Friends, Family, Colleagues, Distinguished Guests, I welcome you to this dinner in honour of a friend, a brother and a Nigerian patriot. Kindly see this evening as one to mix, mingle, fraternize and felicitate with the Oyebanji’s on ‘Tunji’s elevation to the exalted position of one of our nation’s blue chip companies, mobil Oil Nigeria PLC. As a fellow Chief Executive Officer, sometimes when I see a new member of the club, I wonder whether to congratulate him or her or more appropriately sympathize given the brutal economics of running a big organization in Nigeria. It is good that Tunji got this job for several reasons. One, he is a Nigerian, in an increasingly corporate landscape where the Nigerian Chief Executive of a blue chip non financial institution is an endangered specie. As you look today at Unilever, Guinness, NB Plc, PZ, Cadbury, NBC, and Nestle, you will increasingly see that what we gained as Nigerian Management from the corner of indigenization in the 1970s, we have lost in the roundabout of liberalization in the late 1990s and today. The consequence is that today we have fewer Nigerian CEOs as public leaders in our real economy who are prepared to play a role in shaping the debate on sociopolitical issues in our nation as in other countries. Some of our colleagues will gladly pursue other interests in yatching and boating taking comfort in obscurity, after all why have a passion for a country which is not yours and where most likely your tour of duty won’t be more than 4 years. So Tunji is a welcome member to the network of peers of similar interest in advancing Project Nigeria. In my interaction with him and particularly given the pivotal role he played in enacting and fostering the XMO/UAC Alliance on Fast Food (On the Run), he clearly came across as someone with the intellectual temperament, integrity, drive to provide Mobil with the inspired leadership into its future. Very approachable, collegial, selfless and in an environment where we are used to seeing so many people building fences for themselves and organizations. Tunji is a builder of bridges. A true Nigerian who believes as that old anthem of this country “though our tribes and tongues may differ in brotherhood we stand” I can say certainly that in an environment of big egos and self-promoted personalities this is one man of great humility. From him I have certainly learnt that sometimes humility is a more important quality than courage. In an environment of great evidence of hubris, this is someone who believes in humanity and seeks to use his position to do good for his society and country. In an environment where we sometimes take our self too seriously this is a man who enjoys honour and is fun to be with. In an environment where values have been eroded by corruption, nepotism and cronyism, this is a man, a professional, a personification of integrity, candour, a profile in service which gives hope that ours can be a better society. Tunji and I share memories of our days and nights of negotiations and meetings in Harare Sheraton in Zimbabwe, where we polished off a bottle of brandy at night (can’t do that today), and in the morning engaged back in hard negotiations, took bone steak challenge (explain). In all this his sense of humility, humanity, humour and hope shone thing. I am certain where we sometimes see CEO’s making their organization to work for them, this is one CEO who will work for his organization. It is a privilege and honour to know this gentleman whose promotion is well deserved and we celebrate. So, welcome and let me also wish you all, never too late I guess, personally and professionally a Happy New Year. “LEADING WITH HR IN A CHALLENGING TIMES” SPEECH BY MR LARRY E ETTAH, GROUP MANAGING DIRECTOR/CEO, UAC OF NIGERIA PLC, AT THE OCCASION OF THE 2010 HR MANAGEMENT CONFERENCE -------------------------------------------------------------------------------- The ED, Corporate Services, UACN Plc Head of Human Resources HR Managers and Personnel here present Ladies and Gentlemen I am delighted to be here on the occasion of the opening of 2010 edition of your annual conference as Human Resource Managers. I noted that the theme for the conference is “Leading with HR in Challenging Times”. This theme is apt as it implies, a recognition of the leading and strategic role HR can play in view of the current state of the Nigerian economy and particularly as it affects our businesses. As I am sure you will get to hear during this conference, successful businesses are so because of the collective talent of its people and its ability to effectively leverage that ability as a source of competitive advantage even in these difficult times. For it to succeed, UACN Plc must seek to attract, retain and leverage such resource within the group. So at this conference, we must ask how more we can intensely focus and seek to align human capital with corporate strategy and objectives, by your department and the leadership team. How do we ensure there is adequate talent with necessary knowledge and competencies across the entire workforce. As skill sets and job requirements change because of the challenging times, how do we ensure right “Talent DNA” exist in the business. The ability to identify, develop, manage and retain talent as an integrated set of processes across the organization (rather than in functional silos) allows organizations to drive new levels of value from its pool of good human resources which has become a strategic imperative in the current business environment. How then do we get this done? As HR managers, you have a responsibility, a duty and also an opportunity to find proper ways, by which the business could effectively compete for talent in the labour market, create a good working environment, and help the workforce develop new skills, formalize rewards systems, and comply with applicable regulations. You must also collectively work on how we, as a company, can sustain a high-performance culture as a competitive advantage and its close linkage to the contribution from the employees. Our cultural transformation to become a performance driven organization implies that we need to work to ensure that all our structures and every system and process reinforces the desired performance-driven culture. I know that this goes beyond HR and will require the efforts and contributions of everyone in the organization. But you must champion it. Let me emphasize that our commitment to maintaining integrity as the major fabric of our company is not negotiable. This must permeate all that we do. Our claim of meritocracy in recruitment and reward must be seen by all to be so with our own personal credibility demonstrating same. We must dispense discipline and other judgmental issues by following due process which enables all employees to come to terms with the company’s rules and procedures. As custodians of these issues, I urge you to assist management in effecting necessary review as you align your experience on the job with the letter and content of all our policies, rules and procedures. Permit me to remind you that despite the sad instances of religion and ethnicity in our country today, our position as a company has been to offer equal opportunities to all citizens of Nigeria irrespective of gender, ethnicity or religion. Our focus had always been skill and ability to performance rather than any other consideration. We pride ourselves in being unbiased and always leaning on merit in all our recruitment processes. I asked that you all work to sustain this company posturing as management will not tolerate any act that might portray it in bad light. I am equally sure that you have all been briefed about the position of management on observance of religious rites in the work place. We acknowledge the freedom of our people to worship but we will not be involved in promoting any religion. We, therefore, ask that all religious assembly of any kind in the workplace be authorized appropriately. Such should take place at such times as are reasonable outside official working hours. We also hold that those religious activities, whether prayer session or lecture is done in such a way as not to constitute nuisance to other employees and in particular our neighbours in our various locations. On no account should any employee be penalized for not willingly participating at such assembly as that is not the primary purpose of employment of anyone. Kindly discuss and fashion out ways of curbing any untoward religious or ethnic activity that may affect team spirit and cohesion among our people. On a final note, I urge all you to make the best use of the opportunity provided by this conference to learn from the resource persons and even from yourselves and be armed with the requisite skills and knowledge to cope with the challenges ahead. I wish you all useful and successful deliberations. LARRY E ETTAH Group Managing Director/CEO Friday 26th March 2010 AFRICA EQUITY RESEARCH EXOTIX LIMITED The bulk of the liabilities in UACN Properties (UPDC) relates to the Hotel which just commenced operations in January 2010. Definitely, as activities pick up in the hotel, it will generate the necessary cash flow to pay off the corresponding liabilities. 1. UACN Properties Development company (UPDC) i. Nigeria’s real estate sector remains undeveloped accounting for less than 5% of GDP. The sector has seen strong growth over the past decade averaging 10%. There exists a huge demand – supply gap in all segments – total housing deficit is about 17.18 million units. Severe lack of quality accommodation in the residential segments has led to very low vacancy rates and high rental yields, especially in urban areas. The bulk of development is concentrated in urban areas with particular emphasis on Lagos, Abuja and Port Harcourt. The sector generally is characterized by strong returns. Large projects continually launched to address the supply gap are proof of the viability of the sector. Modest Recovery achieved – especially in the key cities. Market relatively stable and prices generally firm. Lower than global growth due to: Non availability of credit for retail financing “Wait and See” attitude of the major buyers in the industry. Price adjustment – in the premium segment of the market – especially in Ikoyi and Banana Islands. Regulatory Issues Multiplicity of Regulators Ambiguous, Uncertain Regulations – “Shifting Goal Post” New planning Law in Lagos State may ease some of the problems. Investment Disincentive Due to legal/title issues: Uncertainty of title Recertification, Double Registration, Stamp Duties, etc. Huge housing deficit – about 17-18 million units. High growth potential: Estimated population by 2050 is 289 million (Encarta) and 264 million (United States Census Bureau). Estimated Current untapped market of over N13 trillion – housing units, commercial properties and associated infrastructural facilities. Notable opportunities Commercial properties – shopping malls, market stalls warehouses, etc. Classic and premium residential properties – targeted at first time home buyers. ii. UPDC is likely to sell about 54 units of residential units this year. It is not constrained by finance in any form. The company has just issued a N15 billion bond. However, buyers of residential properties are experiencing difficulties in getting mortgage loans due to various reforms in the Nigerian banking sector. PMI Reforms will help. N5b new capital base. No LPO financing. No direct property development. Alliance possibility now exists for retail financing with PMIs. UPDC is watching the market price to determine when to sell the residential units in stock. Resume Building of land stock for future developments. Recreate projects pipeline. Conclude JVs with third parties for future developments. Build Strategic Alliance(s) on Retail Financing. Union Homes, Abbey Building Society, Aso Savings and Loans. iii. The company is currently acquiring new sites for residential property to build up its land bank. This is because land prices are reasonable now, and prices relatively stable and firming in the middle market. iv. UPDC Hotel - Owns the hotel and engages an operator to run it. The operator is being paid for its Franchise. UPDC is pursuing the development of a Mall near the hotel to enhance the yield on the property. v. 1004 Estates - Is going in line with plan. Buyers are already beginning to take occupation. What is being done now is rectification of snags. 2. Foods/Drinks The business has a lot of growth potentials. Disposable income has affected foods business but not to a great extent, depending on the price threshold, snacks strong especially N50 products where purchase is considered as impulse. Principal competitors include Rite food, Chi foods and Leventis food. 3. Grand Cereal & Oil Mills Minority interest in the company remains 36%. No change in position is expected for now or in the nearest future. Strong Dividends payout and profitability. 4. Mr Bigg’s We have about 170 Restaurants and average spend per day per customer is N750 (US$5). Others GM Nigeria Ltd. UACN’s long-term view is to keep GM Nigeria as a going concern. We intend to work with our JV Partner to grow the business at the appropriate time. Largely a country dealership fixed asset less than N50 million. Not a distraction to management and profitable. CAP Plc UACN will work with the Technical Partner, Akzo Nobel, to grow the business. Current equity price significantly undervalues the business we think P/E would suggest a N50 stock. Enterprise value N14 billion, Uacn should get N7 billion. Achieving the Golden Age of Management Professionalism - Speech by Larry E Ettah, Group Managing Director/CEO, UAC of Nigeria PLC, At the 2010 Summit of the National Institute of Marketing of Nigeria At the Presidential Hotel, Port Harcourt, Rivers State Introduction The theme of this annual conference of the National Institute of Marketing of Nigeria (NIMN), “Creative Strategies for Achieving Nigeria’s Golden Dream” is obviously an allusion to Nigeria’s 50th Independence Anniversary which comes up on October 1, 2010 - just a few days away. An anniversary, which as the low intensity debate currently raging depicts, is whether to celebrate it or to apologise for it. The jury is out as to whether Nigeria has achieved its immense potentials since it attained nationhood or whether we could have done better as an independent country. Most Nigerians will agree that our report card should have been significantly better if we reviewed our performance relative to countries like Singapore, Malaysia, Brazil, India, China or increasingly even Ghana. Your theme is, therefore, appropriate as we try to improve the national outlook and development performance. I have been requested to speak specifically on the topic, “Achieving the Golden Age of Management Professionalism”, a topic which is also quite relevant since it suggests that the management profession may indeed have a role in ensuring the attainment of our national goals and objectives. In a sense, it is an admission that if we agree that Nigeria has not fulfilled its potential and destiny, that may indeed amount to a failure of management whether public sector and/or private sector management. Our experience does seem to suggest that we are increasingly being afflicted with an epidemic of leadership failure at different stratum of society. Management and Professionalism Classical definitions of management describe it as getting people together to accomplish desired goals and objectives, comprising planning, organising, staffing, leading or directing, and controlling an organisation (a group of one or more people or entities) or effort for the purpose of accomplishing a goal. Some other definitions include organisation and coordination of the activities of an enterprise in accordance with certain policies and in achievement of clearly defined objectives. Peter Drucker viewed management’s basic task as twofold marketing and innovation. In acknowledgment of the vital role of management in the modern economy, management is often included, along with machines, materials and money. Surely the concept of entrepreneurship and the corporation is inconceivable in modern times without a notion of a professional management team, structure, policies and other appurtenances of modern management. The Encyclopaedia of Professional Management proclaims that “there may be no more important kind of human activity than managing” identifying the basic task of managers as “to design and maintain an environment in which individuals, working together in groups, can accomplish pre-selected missions and objectives” with the goal being both logically and morally “productivity” i.e. “to manage in such a way as (1) to accomplish objectives with a minimum input of money, materials, effort, time, or human dissatisfactions or (2) to accomplish as much of a mission or objective as possible with the available resources” while being responsive to their entire external environmenteconomic, technological, political, social and ethical. Taking all these together, we may say that the objective of management is to accomplish pre-determined objectives through people or groups while achieving optimal productivity. Professionalism, on the other hand, requires some expertise and skill that are unique to an activity or vocation. A profession is a vocation founded upon specialised educational training. The purpose is to supply disinterested counsel and services to others. Wikipedia describes a professional as “a member of a vocation founded upon specialised educational training”. The New Webster’s Dictionary of The English Language (International Edition) defines a profession as “one of a limited number of occupations or vocations involving special learning and carrying a certain social prestige” and a professional as “of or relating to a profession”; “engaging in some activity as a remunerated occupation”. The Golden Age comes from the Greek myth and legend and refers to a period of primordial peace, harmony stability and prosperity.” It should be noted that this “idealised and nostalgic vision of the simple life, however, was sometimes contested and even ridiculed both in antiquity and later on”. Management professionalism, the golden age of which we are discussing therefore recognises the fact that management has evolved into a body of knowledge, concepts, skills and approaches that can be learnt and is now a professional activity much like law, medicine, engineering or other professions and implies the existence of certain standards of professional behaviour or “best practice” that members of the management profession must imbibe and adhere to. David Maister says that professionalism is “believing passionately in what you do, never compromising your standards and values, and caring about your clients, your people, and your own career.” The State of Nigeria at 50 Before I launch into a review of how we might achieve the “golden age of management professionalism” in Nigeria, perhaps, we can agree on the current state of things in our country to provide a backdrop for conclusions we shall reach later. Nigeria has two major debilitating conditions. One is corruption which may be deemed to have originated from our public sector which has access and control of immense oil resources while having limited accountability to the citizens. Corruption may be regarded as by-and-large the root cause of many of our other problems manifest infrastructure decay, power shortage, poor state of public services, crime, poverty and insecurity, elections which are not credible etc. The result is that in spite of the huge resources generated in Nigeria since independence, the vast majority of our people have little to show for it. One consequence of the unchecked corruption in our society is that it has also permeated all sectors of society including the private sector. Revelations about sharp practices in the capital market, the financial sector and some quoted companies are confirmation that the private sector may be as corrupt as the government sector, if not in some cases, more so. What we then have developing, is poor corporate governance in our private sector institutions combined with absence of transparency and accountability in government. This combination is surely a recipe for disaster and can hardly be the route to our nation’s achievement of its “golden dream”. We do have at the moment a “golden nightmare”. Surely this does not suggest the existence of high standards of management, professionalism or management professionalism in our public and private sectors! If this state of affairs is unchecked, our country may be bound for another fifty years of underdevelopment and perpetuation of poverty. We either therefore reform and grow or we decay and decline. State of the Management Profession in Nigeria In looking at the state of our profession today, we are forced to be both reflective and prescriptive. To also ask what our past means for our future. The Manager in Nigeria is forced to operate in the context I have just described above, in which infrastructure is decrepit, public funds are applied largely for private benefit, power supply is intermittent, and companies are forced to operate as others have pointed out as mayoralties self-providing a wide array of municipal and social services including water, security, postal and delivery, alternative power generation etc in spite of multiple taxes, rates and charges paid to the three tiers of government. Given this operating environment, we might commend the Nigerian manager for exceptional ingenuity and creativity in surmounting the various man-made and environment inflicted obstacles erected in the path of corporate success. However, in this scenario, corporate success comes at a cost. The ingenuity and creativity which ought to be directed towards innovation, reading competition, new product development, strategy and visioning etc is largely dissipated on survival strategies in a hostile and inclement business environment. There are also some social factors constraining management performance in Nigeria. The state of the educational system is one such factor. Anyone familiar with management in Nigeria must be familiar with the grave erosion in the quality and commitment of persons entering the labour market as a result of the destruction of our educational system. Beyond quality, low societal values means the average worker is as I’ve mentioned previously less committed, less motivated, less loyal and probably in a hurry to get rich and therefore less amenable to delayed gratification. The consequence is lower employee fidelity, higher job mobility and higher rates of frauds and such improper employee behaviour. We must also observe that in general, standards of corporate governance in our business environment are not as high as one would like to see. UACN prides itself as preserving and maintaining global standards of governance in its operations and conduct and this may be true for several other organisations, but clearly exceptional standards of governance are not the norm in our environment today. It is also of great concern and very unsettling that those of us who claim membership of various professional bodies cannot edify the ethos and value of such bodies through one’s conduct and character. Nevertheless, the management profession in Nigeria has witnessed a lot of improvements. There is, for instance, a greater supply of MBAs from both local universities and foreign business schools available in the corporate sector. The average manager today is more technologically-enabled today than his equivalent in the previous decade or earlier. Management of corporate organisations is more driven by information systems and technology than used to be the norm, and most organisations today are focused not just on administration which used to be prevalent, but on managing for greater productivity and performance. Employee and Human Capital Management systems have been significantly updated in line with global best practices and most organisations invest in training and human resources development, certainly more than used to be the practice. True professional bodies such as the National Institute of Marketing of Nigeria must look beyond membership subscription and sundry charges. They must seek to create a platform to encourage continuous learning and personal development of members to enhance their professionalism and competencies in a way that such bodies will be relevant and contribute to create that future which we not only aspire for but also deserve as a nation. Currently, the result is a mixed report card in which the management profession has made some clear advances, but in which the business, social and ethical environment constrain managerial performance and effectiveness. Achieving the Professionalism Golden Age of Management Given the background provided above, it is now relatively easy to prescribe a path way to achieving enhanced standards of management professionalism in Nigeria. I would suggest that the baseline would have to be improving the quality of education generally, and, specifically, management and business education, including economics available in Nigeria. This is the bedrock or foundation of the people and competencies brought into the market place and if standards are not enhanced in the educational system, the business community will be receiving deficient raw materials with predictable results. The next point relates to corporate governance. Merit, professionalism and competence thrive and are enhanced in an environment of best practices in relation to corporate governance. A professionally-oriented worker may find himself derailed if the incentives in his organisation are skewed towards rewarding inappropriate behaviour. If negative social practices corruption, nepotism, tribalism, cronyism, mediocrity etc permeate into any organisation, it is impossible for management excellence or professionalism or both to take root in that organisation. We have to improve corporate culture and governance if the profession of management in Nigeria must develop to its true potential and, hopefully, help in dragging the nation out of suboptimal economic and social development. Other required measures are more technical sustained investment in training and human capital development; investment in management information and reporting systems that will improve the quality of information (and its timeliness) available to managers and executives; increased provision of on-the-job training to improve practical learning; seeking international job placement and exchange programmes for Nigerian managers to improve the global relevance and update their skills and know-how; improving performance management systems to reward performance rather than attendance and political behaviour; strengthening HR management systems including employee engagement, motivation, career path management, job rotation, appraisal and promotion, recruitment and resourcing etc to improve the work environment for managers and potential managers. Conclusion Management professionals must be exemplars of good corporate conduct, arrowheads of national ethical rebirth. Management professional bodies such as the National Institute of Marketing of Nigeria must be that oasis of excellence and catalyst for change in best practices in leadership both at private and public sector level. We need to encourage social change in an age where public faith in politics is at all time low. That is a call of duty if we are to achieve the Golden Age of Management Professionalism. We must provide the inspired leadership through our professional groups and in our work/life endeavours. Talk, they say, is cheap; we must not just talk the talk at this conference, but be prepared to walk the walk. Benjamin Disraeli pointed out years ago: “The secret of success in life is for a man to be ready for his time when it comes”. The time for achieving the Golden Age of Management professionalism is now! LARRY E ETTAH Wednesday 15th September 2010 QUANTUM BUT UNLEVERAGED GROWTH Welcome to 2011. Glad we have put behind what was a clearly challenging year: But will the challenges go away? Congratulate team for milestones in 2010 within a difficult set of circumstance. Hotel opening, N15 billion Corporate Bond at 10%; unprecedented and a first, also oversubscribed’ -Completion of Abuja Phase 3, VMP1 Residential, 1004 Estates. -Strategic actions of rebuilding land bank and putting a stake in the future. Challenges and constraints that were and are. Sales constraints: difficult market condition characterised by price crash and credit absence at retail, lack of mid-tier income products, legacy issues of litigation and delinquent contractors. -Strategic Imperatives: Projectized organisational structure (each project as a mini business/entrepreneur’s mindset). -Better relationship with Customers and Government. -Pipeline of products for business sustainability. -Growth, Growth Growth; How to do best to do so? It is important that the growth we seek is sustainable. Therefore, we must seek to balance capital with opportunity, strategy with risks. UPDC for quite a while has been an overextended business; we betted the company on difficult projects and problematic lands/hotel projects. We indulged in some speculative excesses and trophy assets. Anyone who could fog a mirror could make money in real estate then. Your business is about staying power, ability to come out of the next cycle alive (not updating your resume). Banks with institutional capital were doing crazy things, out biding in the market. Risk should be sized to the return and earning, it is not acceptable to have a position that can wipe out the firm. Your current balance sheet by reasonable standard leaves no margin for error. (Bomb proof capital structure not suggested). It is important we are aggressive in growth but cautious in capital structure because when you put too much leverage in real estate you can get caught when push comes to shove. Every investment you make has a downside; keep an eye on that. Real estate is cash hungry animal but when the shit hits the fan there are always casualties. (Bankers don’t want to go out on a limb of recession). We must therefore not worship at the altar of leverage. Home ownership is important in the Nigerian culture as many first time buyers exist, and remain hesitant to enter the market. But we got strong trust equity going for UPDC and coupled with desire by Nigerians to own their own homes. We certainly are better placed than most to sell homes while still building them. “50 single family homes” then develop the area and build infrastructure around those homes, then there is a little community where you can add 400 or so apartments, some swimming pools, club houses, gardens and more people are attracted to the area!! We managed earnings before; it is now time to manage the business. Accounting does not generate cash, managing the business does. Step change is required in the operations. Be loss averse not Risk averse, but avoid asset heavy margin lean projects. Collaborative Platforms and Innovation: Joint Ventures: must ensure allocation of profits and investments are clear to avoid endless squabbling. For a JV to be successful, you have to plan for it to die. Location: Avoid poor location; low quality tenants, are rental yields well above those of government bonds (target such areas). Since the Pension fund market is in play. Move to focussing on difference between rental income and borrowing cost rather than capital gains because such gains may not come in short terms. Capital heavy model of growth: Project financing or profit share basis, JVs with land owners, off plan sales/necessary customer knowledge. Retail financing structure to create effective demand/partnership with PMIs. Caveat: Property empires rarely lack debt. The issue is to achieve growth while minimising exposure. Oracle Buffet: It is in times of adversity that the truly long term investor (well run business) earns its status, by keeping his head while everyone else is losing theirs. To that extent the price correction of the market is good because otherwise, opportunists and cowboys would keep coming in and increasing rates. It is a good place to be in now. Remember: A bank is a place where they lend you an umbrella in fair weather and ask for it back when it rains. Welcome Remarks By Group Managing Director/CEO, UAC of Nigeria PLC, Mr Larry E Ettah at the 2011 Business Retreat Colleagues, I welcome you to our 2011 Business Retreat themed “Leveraging Change for Growth”. As is usual, this event affords us an inclusive and interactive opportunity, a fit of retrospection to evaluate our business performance in 2010. (which indeed was a rather challenging year for our group businesses) and also introspection to see the areas we came short and learn therefrom, how we could do better. It will also afford us the opportunity to understand, commit and align to the strategic ambition, direction, and execution required in the current year. Especially for the leadership team members who you all are, so as to provide your organizations with the enabling leadership to enact and direct change and execute strategy in 2011. So, basically, this retreat seeks to answer two questions; 1. How did we do? 2. What should we be doing? Today and part of tomorrow, we have invited corporate peers and partners to speak to us on aspects that speak to the theme of this year’s retreat. So as people shouldering the responsibility of preserving the vitality of our company, let us use this forum to listen and learn, develop the essential mindset and intellectual temperament to act and keep our people motivated, engaged and combat complacency as we seek to find new direction and engines for growth in our organization. We must resist the temptation of finding too much security in our own insights, so be prepared to hear and share from accumulated wisdom of others. May I at this juncture particularly on your behalf welcome the Chairman of our Company, Senator Udoma U. Udoma to this retreat and of course thank him for graciously accepting our invitation to declare it open. His acceptance and presence is symbolic and substantial as well as reassuring. It reflects indeed that management and the Board are in lock step on the mutual desire to discharge our stewardship obligation in transforming UACN and delivering strong results thereby creating value for our shareholders. It is difficult to transform a Company in some instances, if you do not also transform its Board. That process as you do know has been given necessary fillip by the Board under our Chairman’s leadership in ensuring our significant subsidiary Boards and indeed the Group supervisory Board are increasingly populated with knowledgeable and highly motivated directors with requisite experience, diversity, competence and good standing in the society to support the transformational agenda of the Company. Before I invite the Chairman to give his keynote Remarks, may I remind you that the measure of success of this retreat is whether we leave here with the fierce competitive mentality needed to ensure UACN continues its audacious advance in our transformation agenda. So, I urge you all to engage and participate. In so doing, I am reminded and wish to share with you what I heard Richard Quest say on CNN Business Programme the other day about Strategic Bravery “If you are not prepared to change a Company, you may soon not have a company to change” So colleagues, let us prepare to “Leverage Change for Growth” in UACN. This will take time but we must start now! LARRY E ETTAH CHAIRMAN’S STATEMENT Dear Shareholders, I am pleased to welcome you to the 46th Annual General Meeting of our company, Chemical and Allied Products Plc. The meeting affords us an opportunity to review the company’s audited Annual Report and Financial Statements for the accounting year ended December 31, 2010, which I hereby present to you. In 2010, the economy experienced the full impact of an unprecedented Capital and Money markets challenges which had commenced in the previous year. The strict regulatory stance of the Central Bank of Nigeria at the onset of the reforms initially, led to an inertia in the sector evidenced by a near zero lending with serious impact on operations, especially for small and medium scale businesses, some of which are our customers. To ameliorate the situation, the Federal Government took steps in the right direction by introducing different sectoral intervention funds to enable companies reschedule their existing facilities, and have additional working capital. However, things are really yet to improve significantly. The Federal Legislature also enacted the law that established Asset Management Corporation of Nigeria (AMCON), to manage the toxic assets of banks. By these measures, investors’ confidence in both the Financial and Capital markets improved, and activities in the markets expected to pick up. Business operational challenges are yet to abate, as the decay in infrastructure, bad roads and dwindling power generation and insecurity persisted. Alongside these, there was global shortage of some key raw materials such as Titanium Dioxide due to the closure of the major manufacturing Plants on account of the global financial crisis. Some other raw materials were diverted for alternative uses thereby creating global scarcity, while there were hikes in other petrochemical based inputs due to the increasing price of oil in the global market. The issue of multiple taxes in the country remained unresolved with a crippling effect on industrial growth. The aggregate of these challenges further put pressure on cost of operations. On the political scene, there were events in the course of the year that also took their toll on the economy and business prospects. Particularly, the absence and subsequent demise of the President and ensuing transition politics affected both policy and economy. Financial Results Despite the challenges of 2010, your company performed quite well. Turnover of N3.64 billion was recorded against N3.03 billion of the previous years, a growth of 20%. We continue to offer high quality products and services to discerning consumers. We expanded our operations by opening three additional Dulux Colour Centers in Lekki, Port Harcourt and Kaduna. We also introduced the Dulux Mobile Colour Centre, the first of its kind in Africa, to bring colour to the doorstep of the consumer. Profit before taxation was N1.14 billion, an increase of 84% over 2009 and profit after taxation of N760 million, a growth of 123% over previous year. The Back duty assessment of N179m provided for in the accounts of 2009 was satisfactorily resolved in December 2010 with the sum of N81m written back to profit. Dividend and Bonus to Shareholders The Board is delighted to propose for your approval a dividend of N560million, representing 200 kobo for every ordinary share of 50 kobo. Of this amount, an interim dividend of 100 kobo was paid on November 22, 2010. Furthermore, the Board seeks the approval of Members to raise the authorized share capital of the company to 840,000,000 shares of 50 kobo each thereby creating an additional 540,000,000 shares of 50 kobo each which will rank par’i-pass’u with the existing 300,000,000 shares of 50 kobo each. If approved, the Board proposes to issue a scrip issue of 1 for every 1 ordinary share of 50 kobo each. Directorate In accordance with the Articles of Association, Mr. Opeyemi Agbaje and Dr. Umar Alka are retiring by rotation at this meeting and being eligible, offer themselves for re-election. Appreciation I wish to thank the management and staff of this great company for their dedication, commitment and loyalty, which have consistently produced admirable results over the years. To you our shareholders, I thank you for the confidence reposed in us and look forward to your continued support and cooperation. May I also express my appreciation to my colleagues on the Board, for their contributions, our business associates and technical partners, AKZONOBEL, for their continued support as we look forward to greater support in 2011 and beyond. Outlook We will continue to grow the business through innovation and excellent customer service delivery. We shall leverage on the strength of our technical partners in colour mastery and offer differentiated colour solution to our consumers. The business shall lead the drive in ensuring sustainability of its products and the environment. We are confident that we will continue to enact steady growth in company sales volume but however remain cautious hoping the associated risk of an election year on polity, politics and economy will be managed without disruption to business. LARRY E ETTAH Chairman GM NIGERIA LIMITED CHAIRMAN’S STATEMENT Distinguished shareholders, ladies and gentlemen, It gives me great pleasure to welcome you to this Annual General Meeting of our Company. I hereby present to you the Annual Report and Financial Statements for the year ended December 31, 2010. Before I delve into the Report, kindly permit me to give a brief overview of the economic and business environment under which the business operated in the year under review. ECONOMIC AND BUSINESS ENVIRONMENT The fall-outs of the global financial crisis continued well into the year 2010, thereby creating the setting for a very challenging year for businesses in country. Even though oil prices hovered around $100 pb at some points during the year, consumer demand was generally weak, especially in the automobile industry. The Central Bank of Nigeria’s (CBN) intervention in the banking sector threw up a lot of irrecoverable debts in the system, which subsequently impeded further advances to the real sector. This development invariably affected the fortunes of genuine borrowers with dire consequences for our business and its customers. Although aggregate credit grew at 6%, (with those to the various governments growing at an average of 46%), credit to the private sector declined by 4% over the previous year. Gross Domestic Product (GDP) grew by 7.85% as inflation hovered around 11.8% while external reserves closed at $33.2b by end of the year. The exchange rate of the Naira to US Dollar was kept at N149 as at December 2010 while the Japanese Yen recorded the lowest rate ever of JPY76 to the USD during the year. The rate combination translated to high input cost of imported vehicle components (SKDs) and fully-built units (FBUs) from our source - Japan, with the expected losses for companies that are heavily dependent on imports for their operations. However, the reforms carried out by the CBN in the Banking sector, which led to a review of lending policies and borrowing rates, had some positive effects on our operations. The market remained highly competitive during the year with new entrants from low cost producers forcing traditional operators to adopt new marketing strategies for survival. Operating margins were under serious pressure as the cutthroat competition created difficulties in making adjustments in prices to compensate for the high cost of products arising from the exchange rate differentials. RESULTS The effect of the difficulties in the operating environment led to a Turnover of N1.7 billion which was a decrease of 28% over last year’s performance. The Operating Profit decreased significantly by 56% to N68.6 million compared to N156.7 million in 2010. Margins on all our product categories also decreased considerably. The company is highly leveraged, resulting in high interest expenses with negative effects on the bottom line. DIVIDEND The Board remains committed to the delivery of value to our shareholders. Despite the difficult operating results, the Directors are recommending for your approval, a Dividend of 25k (gross) on every share held. BOARD CHANGES Since the last Annual General Meeting, Dr. Ed. L Moorman has resigned from the Board following his retirement from General Motors Company. On behalf of your company, we express our profound thanks to Dr. Moorman for his immense contributions and his unwavering support and commitment to the company, especially during the difficult period in its history. We wish him well in his future endeavours. FUTURE OUTLOOK Following the successful conclusion of the various elections in Nigeria and the election of a new President, political risks seem to have receded, especially after the abatement of the post-election violence experienced in parts of the country. The Federal Government has also made a pronouncement on boosting the patronage of the local industries, including locally-assembled vehicles. We hope this noble intention will be backed up by the political will to walk the talk and translate the lofty idea into action. Incentives for the local industries will go a long way in creating jobs and reviving the comatose automobile industry in Nigeria. The efforts of the CBN to stabilize the economy through better macroeconomic management of fiscal and monetary policies are also expected to rebuild investors’ confidence and boost the demand for trucks. It is pertinent to note that our company has commenced a painstaking evaluation of its internal processes and competitiveness to enhance sustainable growth. These reviews are expected to give birth to fundamental changes that will put us in a stronger position to face the emerging challenges in the economy. We will continue to work closely with our partners - General Motors and Isuzu - for business sustainability in order to create a stronger presence in the commercial vehicle market through the introduction of newer models and the enhancement of our After Sales Support network. CONCLUSION I would like to express my appreciation to the Management and Staff of the Company, who have remained resilient in the face of peculiar business challenges. Let me also thank my colleagues on the Board for their interest and support in providing the required vision and leadership needed to guide the Company in these difficult times. Thank you. LARRY E ETTAH Chairman COMMENTS BY MR LARRY E ETTAH GROUP MANAGING DIRECTOR/CEO, UAC OF NIGERIA PLC AT THE NIGERIAN-BRITISH CHAMBER OF COMMERCE JULY BREAKFAST FORUM, THURSDAY 7TH JULY 2011 The President/Chairman of Council and other Executives of the Nigerian-British Chamber of Commerce, the distinguished guest speaker, Mr. Keith Richards Managing Director/CEO of Promasidor Nigeria Limited, the Divisional Managing Director of MDS Logistics, Division of UAC Plc, other invited guests, ladies and gentlemen. All Protocols Observed. It is my pleasure to be with you this morning as we enjoy breakfast and the privilege of listening to Keith discuss the landscape of logistics services in Nigeria. UAC of Nigeria plc is a major stakeholder in the Nigerian logistics sector. Indeed we are a pioneer in the sector through our legacy GBO/MDS business through which we have provided warehousing and logistics support to the Nigerian Manufacturing Industrial and Commercial sectors. Over the years, that business has evolved into the current MDS logistics division of our group: MDS logistics is a market leader and is committed to global standards of logistics practice and remains a key element in the UAC Group strategy. I have noted with interest and some curiosity that Keith’s speech talks about “Chaos in the Logistics Landscape: A call to order.” I am somewhat intrigued at how he intends to navigate this topic given the chaos in other “landscapes” of our National life. I suspect that he may be worried (amongst others) by continuing problems with importation of goods through our ports; custom and excise bottlenecks; operators with poor Health and Safety Standards and no asset care programs, the deplorable state of transportation within the country; continuing (or indeed worsening) state of crime and insecurity; exchange rates which are under pressure introducing uncertainty into procurement decisions etc. I will be happy, as I am sure the rest of us are, to listen to his diagnosis and prescription and assure us all that MDS logistics, and indeed the UACN Group will remain your partners as you seek order out of all the uncertainty, complexity and chaos that Keith seeks to bring order to. MDS logistics is currently taking major strategic steps to upgrade its competences and capabilities, relationships; technology and people in order to provide world-class logistics support to current and prospective clients. You will be hearing more about some of these actions and developments in the weeks to come. I wish you all a good morning, a thought-provoking speech and a pleasant breakfast. OPENING ADDRESS BY THE GROUP MANAGING DIRECTOR/CEO, UAC OF NIGERIA PLC, MR LARRY ETTAH AT THE 2012 STRATEGY WORKSHOP HELD AT GOLDEN TULIP, FESTAC LAGOS ON WEDNESDAY 14TH SEPTEMBER 2011 Dear Colleagues I welcome you to this Strategy Workshop, scheduled to kick-start the 2012 Annual Estimate (AE) Exercise. The AE sessions usually provide opportunity for each Business Unit leadership teams to have deep reflection and productive conversations that ensure fresh perspectives on the way forward for the business. However, our experience from the recent past underscores the need to refine the AE process in order to deliver greater results and avoid familiar pitfalls that comes with routines. Moreso as we increasingly realize we now live in more interesting times. We must collectively recognize the unprecedented nature of the downturn in our economy. The depth and potential duration of the challenging circumstances/economic and sociopolitical means we must review our plans, shift our goals and adopt a new mindset to survive and thrive so as we brace up for the challenge. We must think of doing everything to ensure we are not just making sensible tactical decisions but do so without losing sight of over what our mid and long term strategy should be. So as business leaders we face extreme short term and long term challenges. It means in some instances, our strategies must stress liquidity and cost control, while in some instances we must stress profitable growth and business health for the long term. Therefore, how can we position our businesses to be much stronger, more viable and increase shareholders value as we move through these difficult times. So, while we must manage our expense base as well as our working capital, we must concurrently stay focused on the long term fundamentals of the business. Four things are important:1. We must stay externally focused: stay customer focused! So much bad news out out there that temptations exist to turn inward. Newspapers and stock prices could make us too obsessed with our situation. But this is the time to stay customer focused because we have to scratch and claw for every customer’s Naira and competitors’ market share. 2. Realistic about our cost and get them in line early so that we do not get reactive and surprised down the road. 3. We can’t stop investing but must invest selectively and in those activities and plants which are mission critical. 4. Teamwork and execution is critical. It is easy to get distracted when we are buffeted by such much flux and challenge. But good execution and teamwork during turbulence provides a company with a degree of competitive advantage. We must provide an environment foster such to happen in our organizations. This year, we intend to deepen the process by sharing from the Tiger Brands’ perspective on planning and budgeting. We have therefore, not invited them to come and draw up strategy for us. No. We are asking that through their facilitation, we have new ways of looking at our business, new conversations about our potentials, new mirror to look at ourselves and new lens to gaze into the future. TBL has been gracious enough to send two of their very senior managers and seasoned strategy campaigners to ensure we will keep on the straight and narrow during this workshop and that the most vocal or most senior people among us do not take over the discussion. It is expected that this workshop will:1. Help align everybody’s understanding of the markets we serve; 2. Identify our unique and relative strengths and weaknesses in those markets; 3. Enable us come to a realization as to where our focus should be, going forward; and 4. Ultimately help us to simplify what appears a very complex operating environment we found ourselves in. You are therefore, privileged to be among the people assembled to be part of this group to go through the process. It is expected that the cross-fertilization of ideas here will lead to lively candid debate, meaningful conversation with new perspectives emerging. We may not agree on everything here, but surely we will have broad consensus on business direction. Let us not be surprised at rediscovering ourselves, as this workshop might engender. But stand ready to take the necessary lessons for our businesses to adopt, adapt and grow. I therefore encourage you all to give all your attention to the workshop and wish you a fulfilling experience. LARRY E ETTAH Wednesday 14 September 2011