Apple of my i 0422 Marketing Principles TOPIC OR UNIT OF STUDY Introduction to Marketing Functions and Careers CONTENT STANDARD(S) AND OBJECTIVE(S) Explain marketing and its importance in a global economy (Task #1) Describe marketing functions and related activities (Task #2) Explain employment opportunities in marketing (Task #4) Analyze company resources to ascertain policies and procedures (Task #1, 2, & 3) INTRODUCTION Everyone here has heard of Apple, whether it be Mac Computers, Ipod’s, Ipad’s , or Iphones… Apple has won multiple marketing awards because of their policies and practices. In this unit we will become a secret shoppers or applicants for www.apple.com to help us learn from their example. We will analyze apple in a global context and compare it’s internet marketing (websites) to the competitors. We will look at jobs in the marketing industry by using Apple as an employer. ESSENTIAL QUESTION What can we learn about careers and the global economy from researching how Apple and other computer companies meet their marketing challenges? INTEGRATION OF ACADEMICS, TECHNOLOGY, ENTREPRENEURSHIP To complete this project, students will use basic terms and concepts, to complete the following academic, technology, and entrepreneurship activities: 1. Academic activities – textbook review, website research, critical thinking and writing skills; 2. Technology activities – website research, use of MOS Word and tables; 3. Entrepreneurship activities – determining what shoppers would like on a website and developing a Core marketing Concept Diagram STUDENT INVOLVEMENT IN PLANNING PROCESS Students will choose a marketing job at Apple of their choice, they will decide what online shoppers would like to see, and pick one product of their choice to create a marketing concept cycle and explain a marketing philosophy for it. TASK(S) Discuss & review of topics from the textbook to introduce Task 1 45 min Evaluate Apple’s website with research and an essay. - Task #1 60 min Review functions from the textbook, then introduce Compare and Contrast exercise, 45 min Create a table showing different site characteristics in Task #2 45 min Instruction & discussion on approaches & jobs, then research a marketing job at Apple 60 min Summarize Apple’s approach to marketing using question handout & poster in Task #3 90 min Show posters and discuss pros and cons of marketing approaches 30 min Create a presentation on marketing jobs as directed in Task #4 120 min Show presentations & discuss concepts to wrap up unit 45 min Specific instructions on handouts RESOURCES Websites www.apple.com, www.dell.com, www.compaq.com, www.ibm.com, Armstrong, Gary, and Kotler,Philip, “Marketing, An Introduction” Prentice Hall 2000 TECHNOLOGY USE Computers, Websites as listed above, Word software, and Microsoft Office PowerPoint software. EVALUATION Task #1 - Research and Essay. 18 pts Task #2 - Create a Compare & Contrast Table 24 pts Task #3 - Question handout & poster creation 35 pts Task #4 - Presentation on marketing jobs 20 pts Total points per unit 97 pts Authentic assessments will be evaluated with the rubrics that are located on each activity TIMELINE Block scheduling-6 days, periods-12 days. This includes time for lecture, textbook readings, and discussions. Depending on student’s ability, extended time may be needed on some projects. Day 1 Begin with discussion & review of topics from the textbook to 45 min Introduce Task 1 and start research for essay. 45 min Day 2 Finish essay (15 min), Review functions from textbook (30 min) 45 min Introduce Task 2 (15 min), Complete site review & start table (30 min) 45 min Day 3 Finish tables (15 min), Instruction & discussion on approaches, (15 min) 30 min Research a marketing jobs at Apple (45 min) Intro Task#3 (15 min) 60 min Day 4 Complete task 3 question handout (30 min) & create poster (45 min) 75 min Students show posters and discuss pros and cons of marketing approaches 15 min Day 5 Finish showing posters and discuss pros and cons of marketing approaches 15 min Introduce Task 4 (15 min) Research marketing jobs as directed (60 min) 75 min Day 6 Continue creating presentations 45 min Show presentations (30 min), discuss concepts to wrap up unit (15 min) 45 min CONCLUSION Using Apple.com students will learn about marketing, careers, global effects, and the companies marketing philosophies and procedures. Task #1 - Apple of my i ____ of 18 pts The Marketing Concept Today’s marketing is more global in nature due to the power of the Internet. Companies can demonstrate the marketing concept on their Web sites by including features that are important to customers and prospects. Web users want to know about product benefits and where they can purchase the firm’s products. However, sites that give users something of interests beyond product descriptions create additional value for the customer. Many sites attempt to target customer segments by language (global), gender, degree of technical understanding, and age. Finally, an important sign of customer orientation is having an email address that is easy to locate, remember, use, and communicate to the consumer. Evaluate www.apple.com on it’s perceived attentions to the marketing concept. Consider the following: 1. What do you think is the most important customer benefit stressed on this site? 2. What new products did you find? 3. To what extent does this site employ the marketing concept? Support you judgment. 4. Is there anything missing from the site? How could Apple improve the site enhance the marketing of its products? Write a one page essay, double spaced, 11 point Calibri font with one inch margins discussing the questions above. Description Appropriate Grammar and Spelling Consideration 1 Consideration 2 Consideration 3 Consideration 4 Page Layout Points Earned 1 pt-5 or more mistakes 2 pts-1-4 mistakes 3 pts-0 mistakes 1 pt-makes no mention of Consideration 1 2 pts-mentions Consideration 1 and briefly relates it to Apple 3 pts-essay addresses Consideration 1 and discusses is fully and entirely 1 pt-makes no mention of Consideration 2 2 pts-mentions Consideration 2 and briefly relates it to Apple 3 pts-essay addresses Consideration 2 and discusses is fully and entirely 1 pt-makes no mention of Consideration 3 2 pts-mentions Consideration 3 and briefly relates it to Apple 3 pts-essay addresses Consideration 3 and discusses is fully and entirely 1 pt-makes no mention of Consideration 4 2 pts-mentions Consideration 4 and briefly relates it to Apple 3 pts-essay addresses Consideration 4 and discusses is fully and entirely 1 pt-did not follow an page layout instructions 2 pts-followed all but one page layout instructions 3 pts-followed all page layout and formatting instructions Total Points 18 pts Task #2 - Compare/Contrast Table ____ of 24 pts Go to www.compaq.com, www.dell.com, and www.ibm.com and compare these sites to the www.apple.com site in terms of how well they apply the marketing concept. Develop a list of important site characteristics and construct a grid or table in which you compare the sites on these characteristics and marketing functions. Make your list first. Ask yourself what you expect or would like a website to have when you are doing a web search, or if it were YOUR business. 1. _______________________________________________________________________ 2. _______________________________________________________________________ 3. _______________________________________________________________________ 4. _______________________________________________________________________ 5. _______________________________________________________________________ 6. _______________________________________________________________________ 7. _______________________________________________________________________ You may create a TABLE on Word and complete the compare and contrast. List the websites across the top and the characteristics down the side. You must have one sentence telling how one site meets that characteristic, for each characteristic you will have 4 sentences. Points 3 pts 3 pts 3 pts 3 pts 3 pts 3 pts 3 pts 3 pts Criteria 7 different characteristics listed One sentence comparing the three sites based on One sentence comparing the three sites based on One sentence comparing the three sites based on One sentence comparing the three sites based on One sentence comparing the three sites based on One sentence comparing the three sites based on One sentence comparing the three sites based on Total Earned characteristic 1 characteristic 2 characteristic 3 characteristic 4 characteristic 5 characteristic 6 characteristic 7 24 pts Task #3 - Question/Answers _____ of 35 pts For many years, Apple Computer’s share of market had dwindled, stock prices fell, and consumers lost confidence in what, in the beginning, was one of the computer industry’s most dynamic and fun companies. Things started to change when the company introduced its iMac. It was designed to set up in less than 5 minutes, have a sleek design, and be an all in one machine. However, peoples complained that is only had a CD drive, a small 15 inch monitor, and a 4 gb hard drive. Since then things have turned around for Apple. Years later after the iPhone and iPad, Apple is now working on the Macbook Pro. 1. What elements of the marketing concept, does Apple appear to be applying with the MacBook Pro? 2. Go to a retail outlet that carries the MacBook Pro or go online and review it yourself. What seems to be the advantages and disadvantages of the product? What are the primary target markets for the MacBook Pro? 3. Keeping in mind the marketing concept, relationship marketing, and customer value, design a strategy to overcome any criticisms (or reasons why someone would choose a competitor’s product) of the MacBook Pro and help it maintain profitable sales past it’s introductory period. Points Criteria Earned 5 pts Address question 1 and explain what elements and how Apple is applying them. 4 pts Addressed question 2, you can use personal experience or information from the website. 6 pts Address the questions thoroughly, use terminology, and your own reasoning. Total 15 pts Choose another product from Apple and create a Core Marketing Concept Diagram based on that product. Choose a marketing management philosophy and describe how that philosophy or concept would best sell that product. You may design your Core marketing Concept Diagram on the computer or create a poster. Points Criteria 1 pt Name of Product __________________________ 4 pts List each part of the Core Marketing Concept and how that product meets each concept. 4 pts Choose visuals/graphics in the diagram that are appropriate for the product. 7 pts One complete paragraph giving a marketing philosophy specifically for the chosen product 4 pts Project is neat, creative, and demonstrates a well thought out concept Total Earned 20 pts Task #4 - Presentation ____ of 20 pts Go to the www.apple.com/jobs/us/corporate.html. Find the following. What are some things that Apple recommends you do as a college student if you want a career with them? How are these opportunities marketing related? Look on the website under retail. Look at each position. Choose one you would be interested in. o How does your chosen retail job relate to marketing? Under corporate, under job functions choose marketing. Choose a job. o Salary o Responsibilities o Requirements o Find a college that you find interesting that offers the program of study you need to have taken to get that job. Use PowerPoint to create a virtual essay. Use the following rubric for your guide. Points 1 pt 4 pts 4 pts 4 pts 4 pts 3 pts Slide, content, criteria Slide 1- (Title Slide) Make a Creative Title, remember you are dealing with Apple. Include your Name, Class, Period, Date Slide 2- Students Slide-Tell me what opportunities Apple has for students. Be sure to tell me how they opportunities relate to marketing. Slide 3-Retail Slide-Tell me about a retail opportunity with Apple. (For example, working in the store). How is this position related to marketing? Slide 4-Corporate Marketing-Tell me about a marketing job at Apple. What do you need to do in order to eventually get this type of job? Slide 5-Apple Marketing-Tell me what you have learned about Apple and what they do with their marketing. Slides are easy to read with appropriate graphics, colors, themes, etc. Total Earned 20 pts