Marketing for Boeing

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Founded in 1916 by William E. Boeing in Seattle, Washington.

In 1997, Boeing merged with McDonnell Douglas.

The world's largest aerospace and Defense Company.

Boeing has customers in more than 90 countries around the world.

Boeing employs more than 158,000 people across the United States and in 70 countries.

Boeing operates three divisions:

• commercial airplanes

• Integrated Defense Systems (IDS)

• Boeing Capital Corporation (BCC)

In 2009, the firm generated $60.9 billion in revenue and $2.7 billion in net income.

Boeing’s newest airplane is the 787 Dreamliner.

Competition: Airbus industries of Europe.

Commercial

Airplanes

Integrated

Defense

Systems

Boeing Capital

Corporation

Factor Trend Evaluation

P olitical

E conomic

WTO trade restrictions in the aircraft industry.

WTO-laws and regulations prevent

Boeing from government assistance

Exchange rates favoring US exports.

Economic Recession

Threat

Threat

Opportunity

Threat

Impact

(1=low

5=High)

Rank in term of importance

4

4

2

3

3 3

Factor Trend Evaluation

S ocial Anti-US feelings due to the foreign policies will affect business in countries of the

Middle East.

T echnological Boeing has developed sophisticated technologies that provides distinct safety advantages.

Use of new technologies in the form of robotics that help build aircrafts faster

Lighter material in aircrafts

Threat

Opportunity

Opportunity

Opportunity

Impact

(1=low

5=High)

2

Rank in term of importanc e

4

5

1

5

5

Boeing’s Buyers

◦ Airlines: Commercial aircrafts

◦ US Governments: Military aircrafts, global services and support, and network and space systems.

◦ Global based buyers: Customers in more than 90 countries.

Boeing’s Suppliers

◦ Global based suppliers: Contracts with 22,000 suppliers and partners globally.

◦ Engine manufacturers represent the single most significant group of suppliers:

 General Electric, Pratt & Whitney (US), Rolls-Royce (UK), CFM International

Boeing’s Competition: Airbus

◦ Airbus: European aerospace company based in Blagnac, France.

◦ Conglomerate funded by various countries throughout Europe

◦ Airbus produces half of the world’s jet airlines and shares the market with Boeing.

◦ Airline wars: Intense competition between Boeing and Airbus.

◦ Producer of the AB-380.

Boeing’s Competition: Embraer

◦ Emerging competitor

◦ Company founded in 1969 in Brazil

◦ 11,000 Employees

◦ Historically produces Aircrafts: seats between 30-50 passengers

◦ Currently developing new jetliner family in the 70-110 seat capacity

Barriers to Entry

Supplier Power

• High

• Weak

Buyer Power

Rivalry

• High

Threat of Substitutes

•Weak

• High

Barriers to

Entry

• Analysis=High

•New airplanes and engines require extremely high investments accompanied with great risk and the inability to get a positive return on that investment for many years.

•Aerospace industry requires large amounts of continuous investment in research and development due to the complexity of the industry.

Supplier Power

• Analysis=Weak

•Firms in the aerospace industry have several supplier which to choose from.

•Boeing have round 22,000 suppliers

Globally.

Buyer Power

• Analysis=High

•Airlines are cutting their investments which forces a deadly competition in the aircraft industry.

•Due to the competition,

Buyers(Airlines) force advantageous reductions in the price of Aircrafts.

•Aerospace firms compete for large orders from airlines to try to recover their high costs

Threat of

Substitutes

• Analysis=Weak

• No threat of substitute products due to the uniqueness of speed and the ability of aircrafts to travel over water.

• Exception: for short distances over land, aircrafts may compete against automobiles and trains.

Rivalry

• Analysis= High

• Two firms competing in the

Aircraft industry, Boeing and

Airbus.

• The two firms are equally balanced and have little differentiation in their products.

The High Intensity of Rivalry is due:

• Two firms controlling the Aerospace industry

• Similarity of products produced by the two firms

• Firms adopting the same strategies

• Regulations and policies enforced by the WTO.

Firms in the industry need to find ways to differentiate between their products and continue to innovate.

Strategies:

• Run Healthy Core businesses

• Leverage strengths into new products and services

• Open new Frontiers

PEST

• Technological opportunities are most opportunities to Boeing.

• Political factors represent the major threats to Boeing in the form of the WTO regulations and laws

Aircraft Industry and Porter Five Forces

 Low:

• Supplier Power

• Threat of Substitutes

High:

• Intensity of Rivalry

• Barriers to Entry

• Buyers Power

Key Force: Intensity of Rivalry.

Airbus and Boeing control the Aircraft industry, Embraer as a potential emerging competitor.

“If you don’t take care of your customers….someone else will”

World Aircraft manufacturing industry

Military & Space

Passenger

Aircraft

Large Civil

Aircraft( LCA)

Commercial Aircraft

Cargo Aircraft

Small to

Medium- sized

Aircrafts

Boeing

Airbus

Bombardier

Embraer

Leader in the commercial jet manufacturing for decades

Merged with McDonnell Douglas in 1996

Second largest defense contractor in 2000

Leader in the satellite making (space industry) business as of 2001

Established in December of 1970

Boeing’s only competitor in commercial jet manufacturing

Controlled 55% of the large passenger aircraft market in 2001

World’s largest maker of small planes in Canada

Make jets that seat between 25-90 passengers

Control 36% of the global market for business and regional jets

Company founded in 1969 in Brazil

11,000 employees

Historically their planes seat between 30-50 passengers

Currently developing new jetliner family in the 70-110 seat category

Entity

Products

Revenue

Gross Profit

Employees

Global

Presence

Market Rank

Boeing

Public

Commercial

Jets

64.3B

12.5B

160,500

70 countries

1

Airbus

EADS

Commercial

Jets

63.7B

1.7B

52,500

150

Countries

2

Embraer

Public

Bombardier

Public

Commercial

Jets

5.4B

330M

17,149

Regional jets

9.4B

310M

28,900

92 countries 35 countries

3 4

Boeing

◦ Supersonic Jet

Airbus

◦ Super-Jumbo Jet

Bombardier

◦ Focus on Smaller Jets

Embraer

◦ Focusing on the 70-110 seat market

By Product

Differentiation

• Aircraft Seat capacity

• Aircraft Speed

By

Outsourcing

• Subcontracting production of aircraft components or assemblies to gain competitive advantage

By the use of technology

• The use of advanced technology to seek performance advantages.

Products Differentiation

Boeing adopts a differentiation strategy , Faster aircrafts in the form of the supersonic

787 Dreamliner series that compete against Airbus bigger airplane the A-380 jumbo

Aircraft.

By Outsourcing

70% of the 787 Dreamliner was built outside the USA, that enables Boeing to lower its production costs in a very expensive industry.

By Technology

The 787 will be the first airliner to use composites for most of its airframe construction, that will allow for a lighter aircraft and lower fuel consumption( 20% lower)

By Product

By Outsourcing

By the use of technology

Boeing

Faster Airplanes

787- DreamLiner

Airbus

Bigger Airplanes

A-380

Assembly plant in

Japan

Assembly plant in

China

Use of composites in

Airframes

Engine noise reductions

 Strong Global Network( Buyers, Suppliers)

 Broad Product line that covers most market niches( commercial, defense and military, ammunitions, space and security)

 R&D

 Global Aerospace and Defense Market has reached a value of USD 674.6 Billion in

2008 and reports forecast that this figure would go up to USD 910 billion in 2013 based on a year on year increase of 6.17%.

 Within the aerospace and defense market the defense market accounts for almost 70% of the market value.

Globalization of Aerospace manufacturing

It is estimated that the amount of manufacturing outsourcing in the aerospace industry is close to about 80% of the airplane.

Technical Expertise

Airplanes have got increasingly complex and it is not expected that a single company would have the technical expertise to meet the myriad requirements.

Outsourcing

Manufacturers are outsourcing the sub system value chain since they want to shorten development time by increased focus on higher value added portion .

Development of LCAs is split into two markets

Fragmentation Consolidation

Large number of smaller high speed aircraft(100-

290 seats)

Boeing

787-Dreamliner

Super Sonic jet

Large and high capacity aircraft (300-600 seats)

Airbus

A-380 Super

Jumbo Jet

Market

Short Distance-Medium capacity Many

Short Distance-High Capacity

Long Distance-High Capacity

Long Distance-Low Capacity

Buyers Evaluation

None

Some

Niche

Boeing’s commercial airplane buyers require planes that are more effective at flying short distances with a low capacity(

737 family)

With high capacity airplanes the travel time is increased.

Some of the buyers however Boeing is faced by a crucial competition from Airbus products in this segment the clients in this segment include governments or governmental agencies, private individuals, organizations, companies offering business flights,

Boeing business jet operators

Started by Randy Baseler, Vice President, Marketing Commercial Airplanes in

January 2005.

Way to expand the conversation of commercial aviation to the Web.

In its first two years, Randy’s Journal, as the blog was named, saw more than half million individual.

Randy’s blog is another communication outlet for a large public company, he also includes transparent reflections on quarterly earnings, orders and how the impact of results financial results on production and development of ongoing projects.

From Randy’s Blog:

“We’ve just been through another tough quarter, not only for Boeing but for our industry. So, understandably our results are somewhat parallel to what’s happening in the global economy and its deep effects on the commercial airplane market. Boeing’s first-quarter earnings dropped 50%, to $610 million.”

Four mains players in the aerospace industry, with Boeing and airbus controlling the market of big size commercial aircrafts

Companies in the industry focus on differentiation due to the intensity of rivalry o Boeing focus: Supersonic jets- 787 Dreamliner o Airbus Focus: Jumbo Jets- A380 series

Companied use different strategies to compete o By Product o By Outsourcing o By the use of technology

Key trends in the aerospace industry o Globalization of aerospace manufacturers o Outsourcing o Technical expertise

Key Trends of aircraft development: o Consolidation o Fragmentation

Boeing’s Positioning o Long distance-Medium capacity: Many o Short distance-High capacity: None o Long distance-High capacity: some o Long distance-Low capacity : Niche

Boeing’s social media

B2B social media to interact with its stakeholders( employees, buyers…etc) 

Design, assemble and support commercial jetliners

◦ Boeing 7-series family of airplanes lead the industry

◦ Commercial Aviation Services (CAS) offers broad range of services to passenger and freight carriers

Design, assemble and support defense systems

◦ World’s largest designer and manufacturer of military transports, tankers, fighters and helicopters

◦ Support Systems provides services to government customers worldwide

Design and assemble satellites and launch vehicles

◦ World’s largest provider of commercial and military satellites; largest NASA contractor

Integrate large-scale systems; develop networking technology and network-centric solutions

Provide financing solutions focused on customer requirements

Develop advanced systems and technology to meet future customer needs

Revenues

2010 2009

64,30

6

68,281

Net earnings 3,307 1,312

Operating margins

U.S dollars in millions

7.7% 3.1%

2008

60,909

2,672

6.5%

2006-2007: Increase in Operating margin by 3.9%

2007-2008: Decrease in Operating margin by (2.3%)

2008-2009: Decrease in Operating margin by (3.4%)

2009-2010: Increase in Operating margin by 4.6%

* Peek of Revenue & Operating margin in 2007

2007 2006

66,387 61,530

4,074

8.8%

2,215

4.9%

Revenues By segment

2010

Revenues

Commercial Airplanes $31,834

Defense, Space and

Security

Capital Corporation

$31,943

$639

U.S dollars in millions

2010 Revenues

Commercial

Airplanes

2009 Revenues

$34,051

$33,661

$660

Changes

(7%)

(5%)

(3%)

2009 Revenues

Defense,Space and Security

Boeing Capital

Corporation

Cash

Accounts Receivables

Inventories

Goodwill

Property, Plant & Equipment

Other Acquired Intangibles

Investments

Total Assets account for: $68,565 Million Dollars

Strengths

 Strong Global Network( Buyers, Suppliers)

 Broad Product line that covers most market niches( commercial, defense and military, ammunitions, space and security).

 Diversified business offering

 Innovation and Technical Expertise

 Strong reputation of quality and industry leadership

 International customer base

Weaknesses

 Labor Problems( Cyclical employment)

 Dependence on US government in the form of incompatible subsidies

 Development Costs for new products: $8-10 Billion

 Weak turnover ratios

Opportunities

 Growing demand for commercial

Airplanes

 Strong order backlog

 Rising defense spending in the US

 New technologies to build lighter, longer range aircraft

Threats

Aggressive Airbus Price Discount

Practices.

Economic recession

MARKE

T

GROWT

H RATE

HIGH

LOW

Stars Question

Marks

Cash Cows

HIGH

Dogs

LOW

RELATIVE MARKET SHARE

HIGH MARKET

SHARE:

Boeing controls the aerospace market for commercial aircrafts along with Airbus

High MARKET

GROWTH:

Growing demand for commercial

Airplanes.

Run healthy core businesses

Leverage strengths into new products and services

Open new frontiers

People working together as a global enterprise for aerospace leadership

Generic Strategy

: o Differentiation based-competitive advantage

Keys to Successful Differentiation:

o Understanding customers needs and preferences o Commitment to customers o Knowledge of company’s capabilities o Innovation

Competitive Advantage low Cost High Cost

Stars

Overall

Cost

Leadershi p

Differentiation

Cost

Focus

HIGH

Differentiatio n Focus

LOW

Differentiation:

Boeing follows this strategy by developing products that offers unique attributes to customers and that are different from the competition products: the 787 Dreamliner

Broad Scope:

Broad Product line that covers most market niches( commercial, defense and military, ammunitions, space and security).

Component Comment

Innovation

Market Development

Market Penetration

Product Development

Most commercial aircraft are examples of incremental innovations . Boeing’s innovation is about taking risks, challenging assumptions and reinvestigating what customers want.

Boeing should keep maintaining or increasing its market share of current products.

Boeing should keep maintaining or increasing its market share of current products.

Boeing plans on providing the aerospace industry with lighter and fuel efficient

Aircrafts. Boeing reduced the weight and fuel consumption of its Aircrafts by 70% over the years.

Research and Development Boeing plans on expanding its Global R&D initiatives by establishing relationships with universities in the UK (Cambridge,

Cranfield and Sheffield ) to seek the best

Hybrid

Perceived

Service Low

Benefits Price

No Frills

Price

Focused

Differentiation

Boeing focuses on differentiating its products due to the competition.

Strategies

Destined for

Failure

Existing Products

Market

Penetration

New Products

Product

Development

Market Penetration:

Boeing should keep maintaining or increasing its market share of current products.

Market Development:

Boeing can achieve this by keeping its differentiation strategy to access new geographical markets

Market

Development

Diversification

Component

Manufactures

Boeing Value Chain

Subsystem

Manufacturers

Engine

Manufacturers

Airframe

Manufacturers

Airlines

Capacity

Demand

Control

Competition/ Market Absorption

Survival

Competitive Position of Value Chain

Series 1

35%

30%

25%

20%

15%

10%

5%

0%

•New Airplane deliveries for 2009-2028

•Asia-Pacific as Boeing’s biggest market 31%

Series 1

 Boeing Business Model

 Design, assemble and support commercial jetliners

 Design, assemble and support defense systems

 Design and assemble satellites and launch vehicles

 Integrate large-scale systems; develop networking technology and network-centric solutions

 Provide financing solutions focused on customer requirements

 Develop advanced systems and technology to meet future customer needs

 Changes in distribution sales:

 Small decrease in revenues

 Boeing Generic Strategy

 Differentiation

 Boeing Grand Strategy

 Drive long-term growth and value creation

 Provide the industry's with customer-focused solutions

 Provide financial services in support of Boeing sales

 Pursue technical & functional excellence for the enterprise

 Utilize advances in technology in making products more environmentally friendly

Boeing Strategy Clock

 Differentiating

Boeing Global Markets

 Asia-Pacific 31%

 North America 27%

 Europe 25%

 Middle East 6%

 Latin America 6%

 CIS 3%

 Africa 2%

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