Mahrukh Shafi 3268 Willow Park Drive Corona, CA 92881 Phone: (951)376-0364 E-Mail: mshaf005@ucr.edu Experience Volunteer 2012-2015 Community service at local mosque, where we would guide and directs guest when they had questions or comments about an issue. Organized fundraisers and collected tickets from guest as well as directed them to their seats. Made sure they were shown to there reserved tables. Handled any reservations and appointments for guest who made reservations. Talked to the concerns of those who weren’t happy with their seats. Volunteer at helping hand foundation Sunday School TAs, collected/counted money. Worked with managing paperwork. Worked with people and their concerns. Work (May 2014-December 2014) Baskin Robbins- 8 months Cashier- take orders and handle customer complaints Ice cream scooper/loader Education Santiago High School 2010-2014 4 year High school First year at University of California, Riverside………………………………………………………………… 2014-2015 Majoring in Political Science Skills Communication: write clearly and concisely, speak effectively, listen attentively, openly express ideas, negotiate/resolve differences, lead group discussions, provide feedback, persuade others, provide well-thought out solutions, gather appropriate information, confidently speak in public, bilingual, fluent in English and Urdu Interpersonal Skills: work well with others, sensitive, supportive, motivate others, share credit, counsels cooperate, delegate effectively, represent others, understand feelings, self-confident, accept responsibility Computer Skills: Know the basic Word process, PowerPoint, Google Docs, and can learn any other processor when needed, cashier for 8 months at Baskin Robbins