Submit Quality Measures Sender Onboarding Michigan Health Information Network Shared Services Marty Woodruff – Director, Production and Operations Megan Herbst – Onboarding Coordinator Lindsey Weeks – Onboarding Coordinator Copyright© 2015 - Michigan Health Information Network Shared Services 1 Agenda • • • • • • • • • • • Scope Information Prerequisites Submitting Quality Measures Onboarding Steps Onboarding Process Meaningful Use: Quality Measures Overview • Currently Supported Quality Measures • Currently Supported Quality Formats • QRDA Category 1 Files • QRDA Category 3 Files Transport Options • Direct • REST API Requirements For Go-Live Summary and Next Steps Additional Resources Copyright© 2015 - Michigan Health Information Network Shared Services 2 Scope Information • Clinical Quality Measures (CQMs): measures of quality generated in clinical settings by using clinically-gathered information such as lab results, vital signs, etc. • Clinical Quality Measurement Recovery and Repository (CQMRR) service: enables providers to submit, view, analyze, and act upon electronic CQMs for: • Medicaid / Meaningful Use attestation • Non-Medicaid providers wishing to take advantage of electronic CQMs for Clinical Quality Improvement Copyright 2015 - Michigan Health Information Network 3 Prerequisites • Participating organizations should begin two parallel onboarding tracks simultaneously: • Legal: Obtain, review, and execute legal agreements • Technical: Establish technical transport and test • Legal agreements for first-time onboarding consist of a Trusted Data Sharing Organization Agreement and the first Use Case Agreement • Data Sharing Agreements: http://mihin.org/about-mihin/resources/mihinlegal-document-templates/ NOTE: The type of Data Sharing Agreement will depend on the specific relationship you are seeking with MiHIN. For help picking the correct legal document and to initiate legal onboarding, contact legal@mihin.org • Exchange-Access Clinical Quality Measures Use Case Agreement: http://mihin.org/wp-content/uploads/2013/07/MIHIN-UCA-ExchangeAccess-Clinical-Quality-Measures-PUBLISHED-v12-09-30-15.docx • For onboarding additional Use Cases after the first, only a new Use Case Agreement is required Copyright© 2015 - Michigan Health Information Network Shared Services 4 Submitting Quality Measures Quality Data Mart Patients Senders Eligible Providers Reporting Layer Reports, Dashboards, Comparisons, Mining Trusted Data Sharing Organization Convert to Desired Format Quality Portals VPN/REST API Quality Score Q R D A Eligible/Critical Access Hospitals Medicaid Data Warehouse Quality Check VPN/REST API “Catch, Detach, Dispatch” Store Q R D A Validate REST API MIDIGATE® inbox@direct.mihin.org Q R D A Q R D A Validate Sender NPI Health Provider Directory Copyright 2015 Michigan Health Information Network Shared Services 5 Onboarding Steps • • Express interest in onboarding Use Case Kick-off meeting • Exchange contact information • Distribute Use Case Summary and other information • Present onboarding overview • Legal onboarding: receive, review, and execute legal documents • Trusted Data Sharing Organization Agreement • Use Case Agreement(s) • Technical onboarding: exchange required technical documents (can occur simultaneously with legal onboarding) • • • • • • • Use Case Implementation Guide Establish transport method/connectivity (e.g. via Direct or VPN) Test transport Test submission mechanism Verify data quality Legal document check – confirm documents are fully executed Go live into production Copyright© 2015 - Michigan Health Information Network Shared Services 6 Onboarding Process Copyright© 2015 - Michigan Health Information Network Shared Services 7 Meaningful Use: Quality Measures • Submit Quality Measures Use Case supports 2013 release of Meaningful Use (MU) measures: • Eligible Professionals must submit at least 9 of 64 provider measures • Eligible Hospitals and Critical Access Hospitals must submit at least 16 of 29 hospital measures • All submitters must submit measures from at least 3 of 6 quality measure domains • Participation in this Use Case will result in MU credit Copyright 2015 - Michigan Health Information Network 8 Currently Supported Quality Measures Description Meaningful Use Clinical Quality Measures, 2013 release Purpose Clinical quality measures, or CQMs, are tools that help measure and track the quality of health care services provided by eligible professionals, eligible hospitals and critical access hospitals (CAHs) within our health care system. Hospital Measures 29 Measures Provider Measures 64 Measures Source Link http://www.cms.gov/Regulations-andGuidance/Legislation/EHRIncentivePrograms/ClinicalQualityMeasures.html Other Requirements Copyright© 2015 - Michigan Health Information Network Shared Services 9 Currently Supported Quality Formats Description Clinical Quality Measures Purpose To establish quality metrics of health care providers HL7 Standard C-CDA QRDA Category 1 files, C-CDA QRDA Category 3 files Transport Method REST API via Virtual Private Network (VPN) Direct Secure Messaging (DSM) • HISP must be EHNAC-DTAAP accredited by February 2015 Implementation Guide http://mihin.org/about-mihin/resources/use-cases-in-production/ Other Requirements National Provider Identifier (NPI) must be listed Copyright© 2015 - Michigan Health Information Network Shared Services 10 QRDA Category 1 Files Description Individual patient level data for one or more measures This format qualifies for Meaningful Use clinical quality measure requirements Purpose These measures have not been calculated by measure criteria HL7 Standard C-CDA QRDA Category 1 Files Transport Method REST API via Virtual Private Network (VPN) Direct Secure Messaging (DSM) • HISP must be EHNAC-DTAAP accredited Implementation Guide http://mihin.org/about-mihin/resources/use-cases-in-production/ http://www.hl7.org/implement/standards/product_brief.cfm?product_id=35 Other Requirements National Provider Identifier (NPI) must be listed Copyright© 2015 - Michigan Health Information Network Shared Services 11 QRDA Category 3 Files Description Aggregate population level data for one or more measures This format qualifies for Meaningful Use clinical quality measure requirements Purpose These measures have been calculated by measure criteria HL7 Standard C-CDA QRDA Category 3 Files Transport Method REST API via Virtual Private Network (VPN) Direct Secure Messaging (DSM) • HISP must be EHNAC-DTAAP accredited by February 2015 Implementation Guide http://mihin.org/about-mihin/resources/use-cases-in-production/ http://www.hl7.org/implement/standards/product_brief.cfm?product_id=286 Other Requirements National Provider Identifier (NPI) must be listed Copyright© 2015 - Michigan Health Information Network Shared Services 12 Establishing Transport and Testing: Transport Option 1 - Direct • MiHIN requires exchange of non-production messages to confirm connectivity prior to Go-Live • Sender attaches QRDA file(s) to Direct Secure Message and sends to MIDIGATE™ inbox at MiHIN (e.g. cat1@direct.mihin.org) • Sender’s Direct Secure Messaging (DSM) HISP must be EHNAC-DTAAP accredited (DirectTrust) • If sender does not have compliant Direct account, MiHIN can provide Direct accounts for small annual fee (help@mihin.org) • MiHIN performs validations and transformations on XML document received from sender (specific to given collection, case insensitive) • MiHIN sends acknowledgement to Direct message senders (eventually including content scoring) Copyright© 2015 - Michigan Health Information Network Shared Services 13 Establishing Transport and Testing: Transport Option 2 - REST API • MiHIN requires exchange of non-production messages to confirm connectivity prior to Go-Live • Sender transmits QRDA file to MiHIN via REST API • Every request must declare content type to be application/xml and must be authenticated • MiHIN performs validations and transformations on XML document received from sender (specific to given collection, case insensitive) • An HTTP 200 OK response means message has been accepted into system • Response will have JSON body that contains validation errors, if any, along with additional metadata • See API Guide for more information Copyright© 2015 - Michigan Health Information Network Shared Services 14 Sample Acknowledgement Message Subject: MiHIN MIDIGATE ACK {“score”:80,“validation”:[{“name”:“cda-2014”,“weight”:20,“errors”:”},{“name”:“schematron-2014”,“weight”:60, “errors”,”},{“name”:“dynamic-npi-check”,“weight”:20,“errors”:“Invalid npi: FakeNPI”}],“trackingId”: “55d33e1a128302563e7c80d8”} Attachments: Copyright 2015 - Michigan Health Information Network 15 Requirements For Go-Live • Test transport (Direct or REST) • Finalize required documentation • Execute legal documents • Complete transport document • Coordinate “go-live” production schedule • Go-live should be scheduled a minimum of one week in advance of requested date • Schedule via “help@mihin.org” Copyright© 2015 - Michigan Health Information Network Shared Services 16 Summary and Next Steps MiHIN Trusted Data Sharing Organization (TDSO) Determine date/time for next check point X X Exchange and execute legal agreements X X Send “care package” X Task Send completed transport document X Establish connectivity X Coordinate testing X Go-Live X Copyright© 2015 - Michigan Health Information Network Shared Services X 17 Additional Resources • For all support issues: help@mihin.org • For more information: www.mihin.org • Contact information: Marty Woodruff Lindsey Weeks Megan Herbst Director, Prod/OPS Onboarding Coordinator Onboarding Coordinator Marty.woodruff@mihin.org Lindsey.weeks@mihin.org Megan.herbst@mihin.org 517-937-2088 586-549-1674 517-588-8373 Copyright© 2015 - Michigan Health Information Network Shared Services 18 Production Support Severity 1 Severity 2 Severity 3 Severity 4 Description Critical Impact/System Down: Business critical software is down or critical interface has failed. The issue is impacting all production systems, causing all QO’s or other organization’s ability to function to be unusable. Significant Business Impact: Software component severely restricted. Entire organization is unable to continue business functions, causing all communications and transfer of messages to be halted. Partial Failure or Downtime: Program is usable and less significant features unavailable. The service is online, though may not be working as intended or may not currently be working as intended or may not currently be accessible, though other systems are currently available. Minimal Business: A non-critical software component is malfunctioning, causing minimal impact, or a test system is down. Example Example: All messages to and from MiHIN are unable to be sent AND received, let alone tracked. Example: MiHIN cannot communicate (send or receive) messages between single or multiple QOs, but can still successfully communicate with other organizations. Example: Messages are lost in transit, messages can be received but NOT transmitted Example: Additional feature requested Initiation Method Phone (517)336-1430 & Email to help@mihin.org Phone (517)336-1430 & Email to help@mihin.org Help Desk- help@mihin.org Help Desk- help@mihin.org Initial Response Within 2 hours Within 2 hours 1 business day 1 business day Resolution Goal 24 hours 24 hours 3 business days 7 business days Copyright© 2015 - Michigan Health Information Network Shared Services