Industry 411: KPraz Sensors Individual Simulation Analysis Report of Company 12 COURSE: SCM BA 411, SECTION 010 2011 Presented by: Ms. Kristen L. Prazenica, Public Relations Specialist Company 12 Simulation Analysis Report of Company 12 CAPSIM STRATEGY To Esteemed Board of Directors: This report serves as a representation of the decisions and strategies employed by KPraz Sensors up until the current calendar year. Through thorough documentation and research endeavors this report will provide an in-depth scope of the company and how attempted strategies performed for individual business functions. Next a consolidated explanation will be provided on how each function’s performances integrated to determine the current status of the company. Following the breakdown report of each function, there will be a detailed analysis on KPraz Sensors and how newly acquired strategies will attempt to improve future operations. There will then be an examination into the competitive factors influencing outcomes of the company’s long term strategy. Then finally a financial breakdown on the monetary issues that persuaded decisions and specific outcomes. KPRAZ SENSORS STRATEGY Research & Development Analysis: For KPraz Sensors, the strategy was to keep product performance ability and size consistent throughout the course of the game. The company felt employing a reserved approach to product development and design would help keep revenue and sales consistent which was the long term goal desired. Agape, a size market product was kept at a performance level and size of 5 and 14 throughout the past three years. What began at 15% market share in the size industry dwindled to 12%, 3%, and 2% over the course of time. Sales began at 286 units and currently are holding firm at 82 (refer to 1). This example demonstrates keeping product specifications at a consistent status is not an adequate strategy. Sales were not consistent as the company had anticipated, and an extensive amount of market share was lost. For future improvements in R&D development, the company plans to match product specifications to consumer preferences. Taking into consideration the needs of the customer will help KPraz Sensors cater product CKL OILS| 4/20/2010 design and development to match market demand. This will help to improve operations and eventually attain consistent sales which is the long term goal ultimately desired. Marketing Analysis:When it comes to structuring a through Marketing analysis, it’s all based on the Four P’s: Product, Price, Place, and Promotion. The strategy employed for KPraz Sensors was to plan each promotional 1 budget individually for each product. The goal was to increase money spent on promotions for commodities that had closer characteristics to a segment’s desired specifications. KPraz Sensors wanted the company’s public relations efforts to enhance credibility and brand reputation for the products matched closest to market demand. Another integral element of the strategy was to retain a lower sales budget than competitors. Even though this resulted in lower accessibility ratings, the company hoped through increased communication efforts on the products would offer a bit of leverage in regards to ensuring customer satisfaction. For example, in Round 1 for the Traditional segment Able’s specifications matched perfectly to ideal consumer preferences. Since this was one of KPraz Sensor’s higher market share products, a higher promotional budget of $1,000 was set driving a customer awareness level of 58% (refer to 3). Sales budget was kept conservative at $900 resulting in customer accessibility at 49% (refer to Chart 2 or 4). However in Round 3, a new strategy was employed to keep promotional budgets consistent to competitors and increase sales budget for enhanced accessibility. This was not an adequate decision resulting in increased expenditures that failed to compensate for sales losses. For future marketing efforts, KPraz sensors will utilize a stronger promotional budget to drive awareness and alter sales budgets accordingly. In regards to pricing, the company plans to establish pricing that matches a segment’s desired value. There was not a very clear cut strategy in place for KPraz Sensors throughout the first three rounds, and a proposal to increase market research efforts on customers’ pricing expectations will develop an adequate strategy to be employed in the future. Production Analysis: KPraz Sensors wanted to implement a product strategy that involved making sure capacity never exceeded production. That way, processes would run efficiently and help the company achieve the goal of earning consistent profits. In the first round, automation levels were set low (range of 2 to 4) to help ensure money conservation. Capacity exceeded production 5500 to 4300 and inventory levels ranged from 0 to 182 (refer to 5). For the next round no changes were made to inventory levels, and capacity only surpassed production by 400 CKL OILS | 4/20/2010 resulting in no stock-outs (refer to 5). The most recent calendar year automation levels were increased for the traditional and size markets and the rest remained constant. This resulted in three stock outs for Acre, Adam, and Aftand and an exceedingly high inventory for Able at 1,090 units. 2 In the future, KPraz Sensors plans to coordinate automation levels to the prescribed market. For example, for a high-end market the company would increase automation levels to help lower production costs. In the future, a conscientious effort will be made to raise automation levels earlier in the game to help keep the cost of production reasonable and attempt to increase profitability. Financial Analysis: K Praz Sensors had a very difficult time in regards to finances. The company incurred negative percentages on ROS, ROE, and ROA in the first round (refer to 6). The following years resulted in dangerously low rates of return as the company took out an emergency loan of $28,812,871 to prevent bankruptcy. K Praz Sensors plans to work closer with marketing to project a more accurate sales forecast and establish a realistic pricing system to prevent unrealistic cash flows. Another change to be implemented will be to issue more stock to fund capacity and automation for long-term growth. Competitive Considerations: There were a lot of competitive factors that prevented KPraz Sensors from accomplishing the goal of earning consistent profits. KPraz Sensor’s competitors had lower prices set in the low end segment and better product positioning in the high end. Another common pattern was sensors for the company were often a lot older than that of competitors. In the first rounds, the company had lower promotional and sales budgets compared to the other organizations. This hurt the company’s image and accessibility levels because communication was lacking and delivering customer satisfaction was low. The Eric Company dominated the traditional segment in round 2 at 30% market share, while 90% of the performance sector was in control by competing entities. In addition to these challenges, the other organizations had double the promotional and sales budgets of KPraz Sensors ensuring their customers better accessibility and awareness. For two consecutive years, the company had 4.53% overall market share. In order to become more competitive in the future, KPraz Sensors needs to focus on increasing promotional and sales spending. In addition, their needs to be improved R&D efforts in determining product performance levels and sizes. Plans on implementing a less product focused strategy will help the organization develop a greater presence in the sensor CKL OILS| 4/20/2010 industry. Delivering superior value will become the number one priority as K Praz Sensors places its most valued stakeholder, the customer, at the forefront of all future efforts. 3 Appendix 1. Research and Development Results CKL OILS | 4/20/2010 2. Marketing Customer Awareness and Accessibility Tracking 4 3. Promotional Efforts and Awareness Coordination Graph: Able & Acre 3000 2500 2000 Acre Customer Awareness Acre Promotional Budget 1500 Able Customer Awareness Level 1000 Able Promotional Budget 500 0 1 2 3 4. K Praz Censors Accessibility Levels 300 250 200 Agape Accessibility Level Aft Accessibility Levels 150 Acre Accessibility Level Able Accessibility Levels 100 Adam's Accessibility Levels 50 0 CKL OILS| 4/20/2010 1 5 2 3 5. Capacity and Production Analysis 6,000 5,000 4,000 Capacity 3,000 Production 2,000 1,000 0 1 2 3 6. Financial Ratio Breakdown: ROS, ROE, & ROA 0 ROS ROE ROA -100 -200 -300 ROS -400 ROE ROA -500 -600 -700 CKL OILS | 4/20/2010 -800 6