Angela Bittmann
1304 Asbury Way
Boynton Beach, Florida 33426
(772) 418-3705
abittman@fau.edu
EDUCATION
Bachelor of Science in Hospitality,
Management, and Tourism,
Graduation date December 2012
Bachelor of Science in Marketing,
Graduation date December 2012
Florida Atlantic University
Emphasis: Meetings and Events
Florida Atlantic University
Emphasis: Creative Promotion
HOSPATALITY EXPERIENCE
English Tap and Beer Garden, Boca Raton, Florida, January 2012 to Present
Server
Perform an exceptionally high level of guest service, trained to sell daily specials and
promotions. Knowledgeable on over 140 different types of beers and approximately 37 different
types of wine, trained to assist at a full service bar and expo line.
Walt Disney World, Orlando, Florida, August 2011 to Present
Disney Internships College Recruiter
Plan, setup, and execute all Disney internship information sessions held at Florida Atlantic
University. Consult with future interns about their role within the company and what they can
expect.
Quick Service Food and Beverage Hostess
Deliver daily guest service for a fortune 100 company at Disney’s All Star Movie’s Resort,
demonstrate guest service skills in a high volume area enthusiastically serving over 1,940 multi
cultured guests per day, practiced problem solving and decision making skills on a daily basis, and
gained the ability to manage tasks and work well under pressure.
Johnny V’s Trattoria, Port Saint Lucie, Florida, 2007 to August 2011
Head Server- Assistant Manager
Maintained and delivered excellent guest service while uplifting the moral of the staff,
managed the cash register and closing duties including settling financial reports, assisted in setting
up and creating booths for special events, quick thinker with the ability to problem solve, in charge of
all customer contact in absence of a manager.
PROFESSIONAL SKILLS
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REFERENCES
Over 9 years of restaurant experience, completed 7 skill workshops at Disney
University including Managing Leadership and Networking 101 as well as Strategic
Planning and Food and Beverage Revenue Management at FAU. Self started with the
ability to work as a team.
Strong written and verbal communication skills practiced while communicating
with about 2,000 guests from around the world daily as well as presenting over 15
presentations at FAU
Microsoft Word, Excel, PowerPoint, QuickBooks, Outlook, and Access
Available upon request