Vera Chen
Block 216 Bukit Batok Street 21 #04-281, Singapore 650216
Cell: +65 85899739/ +65 65653781 - Email: Shuyi_25@yahoo.com
EDUCATION
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B.A in English, emphasis in Professional Writing, Minor in Culinary Arts;
BYU-I; Rexburg, Idaho, USA
Diploma in Business Studies, Specializing in Service Management;
Ngee Ann Polytechnic, Singapore
July 2013
May 2004
Skills:
Certificates:
 Idaho ServSafe Certification; BYU-Idaho, USA.
May 2011 – May 2016
Computer Skills and Experience:
 Expert in Microsoft Word, Excel, Access, Publisher, and Power point.
 Knowledge of Adobe Photoshop, InDesign, Captivate and Robohelp.
Presentation Experience:
 Present proposals and papers in front of panels, classes and professors.
Writing & Editing Experience:
 Editor-in-Chief; Rhetoric Studies, Class Magazine
 Board member and writer for the Kula Manu Literary Magazine at Brigham Young University
Hawaii
 Research Papers, Newsletters, Magazine Articles and Ads for class.
 Proficient in comprehensive and copy editing
 Familiar Chicago Manual of Style, MLA, and APA format.
 Proofread and edited student papers.
 Tutored and Mentored several classes of freshman English in English, writing styles, and
formatting.
 Designed portfolios, edited major works, and copy wrote for many clients including ICON and
Flipswitch in the US.
 Written and published articles for a local media company in Rexburg, Idaho USA.
 Designed a Magazine Article, Conceptual Power Point Presentations.
Food Service Experience:
 Previous cashier and cooking experience for Cafes in Singapore and the PCC in Hawaii.
 Prepared smoothies and snack food for customers in Singapore
 Head Chef at Badger Creek, BYU-Idaho Outdoor Learning Center for a semester.
 Planned and cooked for a private event for a Professor on the BYU-Idaho Campus, USA
 Help run Emma’s Kitchen at BYU-Idaho, USA, a student run Deli for 3 months.
 Planned, Coordinated, and prepared hor d'oeuvres for President’s Club, a BYU-Idaho, USA school
wide event.
 Catered Several Private Events such as birthday parties and bridal showers in the US
 Took classes in Baking, Pastry Making, Cake Decorating, Food Service Management, and
Catering.
 Received the SafeServ Certificate from Idaho USA.
Admin Experience:
 Handled customer accounts for a shipping company
 Created and sorted invoicing for several customer accounts.
 Handled various receptionist and secretarial duties during part-time temp jobs.
 Used excel to create spreadsheets and books for information tracking and purchase costing.
VOLUNTEER EXPERIENCE:
The Church of Jesus Christ of Latter-day Saints
 Volunteered for 2 years in Singapore
o Vice Chairman for Young Adult Group
o Planned Conventions, Activities, Logistics for events
 Volunteered for 18 months in Boise, Idaho
November 2003 – June 2005
November 2007 – June 2009
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Trained new volunteers.
Planned teaching opportunities.
Brigham Young University Hawaii
January 2006 – August 2007
 Vice President – Singapore Malaysia Club; Chinese Association
 BYU-Hawaii Student Advisory Council
o Executive Director – Clubs and Organizations
 Planned, Organized, and Executed Major School Events such as: International Food
Festival, Song Festival, Cultural Night, and Forums
 Worked with the VP of Clubs and Organizations in planning and supervising helpers.
WORK HISTORY:
Journalist Intern,
April 2013 – July 2013
Pinnacle Media and Events, Rexburg. ID
 Unpaid internship in journalism and writing.
 Interviewed people, wrote and edited articles that were published weekly
 Reviewed Restaurants based on a created rating standard.
Teacher’s Assistant,
January 2013 – July 2013
Brigham Young University-Idaho, Rexburg, ID
 Attended classes and helped teach in the class
 Tutored students in English and paper writing
 Prepared and wrote teaching materials and Learning Packets
 Wrote reports on data collected in research
 Assisted in teaching class when professor requested.
Early Morning Custodial,
April 2010 – August 2011
Brigham Young University-Idaho, Rexburg, ID,
January 2012 – January 2013
 Cleaned and sanitized classrooms and public areas,
 Trained New Workers Regarding Machines and work ethic
 Took charge when both supervisor and lead student were not around.
Head Chef,
August 2011 – November 2011
Brigham Young University Idaho – Outdoor Learning Center, Rexburg, ID
 Created and Prepared Accounts for the Center
 Created and Wrote Reports
 Planned and Prepared Meals for 35 people
Customer Service Officer
October 2009 –December 2009
Central Provident Fund Board, CPFB (Singapore)
 Answered General Phone Inquires
 Prepared reports and kept records properly
 Provided Customer Service
 Resolved Issues Regarding Finances
Cashier/Assistant Cook
January 2006 – August 2007
Bayan Tree, Polynesian Cultural Center, BYU-Hawaii
 Prepared burgers, sandwiches, and lunch plates
 Worked cash register and credit card machines
 Trained new employees.
Various Temp Jobs
May 2004 – Dec 2005
Admin Jobs - F & N Coca Cola; IDS Logistics; Tyco Asia Pte Ltd; Teckwah Value Chain; Institute of System
Science
Customer Service & Food - Safra- Megagym – Toa Payoh; Quickly Bubble Tea
References Available Upon Request
Glenn Dayley - 208-496-4455 dayleyg@byui.edu
Jeff Hamblin - 208-496-4014 hamblinj@byui.edu