FAR Roundtable Luncheon Program Developing Market – Based Pay Practices March 22, 2006 Jim Moss Managing Director Total Rewards – Organizational Framework Mission, Goals, Values and Strategies Current Marketplace Realities Employee Preferences Pay Training & Development Benefits Work Environment Source: Towers Perrin 1 Developing a Total Rewards Strategy - The Value Proposition Manage employment elements between the association and employee Develop a road map that will: Identify value-added employment-related factors Prioritize the association’s human resource investment Rationalize different components of the employment interface Communicate the links between business strategy Forge a shared destiny with employees through the ability to: Attract, retain, and motivate Protect, enable, and reward 2 Establishing a Total Rewards Framework Involvement in Decisions Opportunity for Growth Direct Pay Respect Indirect Pay Recognition Job Itself Source: Aon Consulting 3 Total Rewards – Program Components Compensation Benefits Fixed pay Health and Welfare Bonus plan Retirement Long term incentives Paid time off Personal Development Work Environment Performance management Culture and climate Training and development Work design and flexibility Career development Quality of work life Relational Rewards Source: Hewitt 4 Indirect Direct Transactional Rewards Total Rewards – Focus on Work Life Balance Helping employees manage their physical and mental health Helping employees take care of dependents Making work more flexible Saving employees’ time Supporting employees through the financial lifecycle Creating a supportive culture and environment Source: New England Employee Benefits Council 5 The Workforce Commitment Model Source: Aon Consulting 6 Compensation Philosophy and Policy Competitive Market: peer group or survey sources Competitive stance: position relative to market Job value determination: internal equity versus market position Pay mix: fixed versus variable pay Pay structure: control versus flexibility Reward focus: group or individual performance Pay management: degree of participation 7 Market Pricing – Competitive Labor Market Sectors Government For-profit Not-for-profit Federal Industry specific Trade association Healthcare State General industry Professional societies Higher education Municipal Education Charitables 8 Other non-profit Think tanks Social/community service Determining Appropriate Labor Markets – Selection Criteria Size of annual operating budget Organization structure Focus/mission Position roles/ responsibility Type of not-for-profit Compensation philosophy 9 Market Pricing Protocol - Illustrative Work Functions Work Functions Financial Operations Government Relations Membership Standards/ Certification Meeting & Conference Planning Market/ Sector • Not-for-profit • General Industry • Not-for-profit • Corporate • Survey Peer Group • Not-for-profit • Not-for-profit • Not-for-profit • General Industry Organizati on Size • Similar Budget Size • All Sizes • Similar Budget Size • $1-3 Billion • Similar Budget Size • Similar Budget Size • Similar Budget Size • National • Regional • National • Regional • National • Regional • National • Regional • National • Regional Geography 10 Market Pricing Protocol – Position Level Position Level Labor Markets Geographic Location Leadership Survey Peer Group Not-for-Profit National Management Not-for-Profit Regional and Local Knowledge Workers/ Individual Contributors Not-for-Profit General Industry Regional and Local Semi-Technical Not-for-Profit General Industry Local Administrative Support General Industry Local 11 Market Pricing – Representative Published Survey Sources Abbott, Langer & Associates, Compensation in Nonprofit Organizations American Society of Association Executives, Compensation and Benefits Report Not-for-Profit Cordom Associates, Salary Survey of Non-Profit Organizations Greater Washington Society of Association Executives, Compensation and Benefits Survey Report PRM Consulting, Management Compensation Report of Not-for-Profit Organizations Business & Legal Reports, Survey of Nonexempt Compensation – Pennsylvania Survey of Nonexempt Compensation – Pennsylvania Survey of Exempt Compensation – Northeast/Mid-Atlantic Mercer Human Resource Consulting Corporate Marketing and Communications Survey Report General Industry Information Technology Compensation Survey Robert Half International, Finance, Accounting and Management Salary Guide Watson Wyatt Industry Report on Sales and Marketing Industry Report on Top Management Compensation Geographic Report on Middle Management Personnel Geographic Report on Office Personnel Geographic Report on Professional and Scientific Personnel 12 Market Pricing – Position Matching/Comparability Step 1 Step 2 Step 3 Market adjustment Organization comparability Position matching Step 4 Step 5 Step 6 Number of survey matches Effective date of data Summary pay statistics 13 Premium Discount Summary Statistics Definitions Actual low 25th percentile Median Mean 75th percentile Actual high 25th percentile represents the figure above which 75% of all reported figures fall Mean represents the average of all figures reported (typically 5% higher than median) Median represents the figure above and below which half of all reported figures fall 75th percentile represents the figure above which 25% of all reported figures fall 14 Closing and Questions 15 About PRM Consulting, Inc. PRM is a professional services firm specializing in helping not-for-profits maximize performance and improve organizational efficiency through human capital. We: Have more than 100 years of combined staff experience Significant experience in consulting with trade associations, professional societies and charitables Benchmark human resource practices across the not-for-profit market Have a dedicated, full-time staff with roots in major consulting firms Conduct on-going employee research and compensation levels as well as practices 16