Copyright © 2009 Hellenic Bank Public Company Ltd
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means — electronic, mechanical, photocopying, recording, or otherwise — without the permission of Hellenic Bank
Public Company Ltd. This document provides an outline of a presentation and is incomplete without the
accompanying oral commentary and discussion.
Your first choice business partner
Agenda
Topic
Pages
1.
Hellenic Bank Group – an overview
3–9
2.
International Business Banking
11 – 20
3.
Contact Details & Questions
22 - 23
Hellenic Bank Public Company Ltd, 2010 – All rights reserved
2
Hellenic Bank Group – an overview
• Hellenic
Bank
Group
commenced
operations in 1976 and in relatively short
period of time it established itself as one of
the biggest banking and financial institutions
in Cyprus. Hellenic Bank shares are listed on
the Cyprus Stock Exchange.
• Today the Group enjoys a network of 72
branches in Cyprus and 27 in Greece while
employing over 2,000 people locally and
abroad.
• Alongside traditional banking operations the Group provides an ever widening range
of financial services including: Leasing facilities, Factoring, Brokerage services,
Insurance, Investment Banking, Private Banking, and Custodian services.
• The Bank maintains international presence with Representative Offices in Moscow, St.
Petersburg, Kyiv and Sandton South Africa and a fully owed subsidiary in Hong Kong.
• In 2010, the Group is expected to commence full banking operations in Russia through
its fully owned subsidiary Limited Liability Company Commercial Bank “Hellenic Bank”.
Hellenic Bank Public Company Ltd, 2010 – All rights reserved
3
Group Milestones
•
•
1976: The Bank begins operations with a branch in Nicosia and 33 employees.
•
1986: The subsidiary company, Hellenic Bank (Investments) Ltd, is founded,
providing investment services.
•
1990: The Insurance Services Department is founded, representing a number of
insurance companies offering a wide choice of insurance products.
•
1990: The Bank establishes the first of its kind International Business Center (IBC)
in Limassol, Cyprus.
•
1996: The Group dynamically expands its operations by acquiring the onshore
facilities of Barclays Bank PLC in Cyprus.
•
1997: The Limassol International Business Centre achieves ISO 9002:1994 Quality
systems Certification for the whole of its operations, the first centre in Cyprus to
achieve ISO certification on its Banking operations.
•
1998: The first branch of Hellenic Bank opens in Greece, in the prestigious
Kolonaki area of central Athens.
1985: The subsidiary company, Hellenic Bank (Finance) Ltd, is founded, providing
asset finance.
Hellenic Bank Public Company Ltd, 2010 – All rights reserved
4
Group Milestones
•
1998: Opening of Representative Offices in Sandton, South Africa and Moscow,
Russia.
•
•
1999: Acquisition of the Ledra and Pancyprian Insurance Companies.
•
2003: Voluntary adoption of the Corporate Governance Code as issued by the
council of the Cyprus Stock Exchange.
•
•
•
2007: Acquisition of 78% of Athena Cyprus Public Company Ltd. (“Athena”)
•
2009: The Bank increases its participating interest in Athena to 93.55% and
concludes a ‘squeeze out’ to acquire the remaining shares. It now owns 100% of
Athena’s share capital with the ultimate aim of absorbing the subsidiary and
incorporating its operations with those of the Bank.
2000: In partnership with American Life Insurance Company (Alico AIG Life), the
Bank launches Hellenic Alico Life Insurance Company Ltd for the provision of banc
assurance products.
2007/8: Opening of Representative Offices in St. Petersburg and Kyiv Ukraine.
2009: The Bank obtains a license to conduct banking operations in Russia through
the wholly owned subsidiary LLC Commercial Bank “Hellenic Bank”.
Hellenic Bank Public Company Ltd, 2010 – All rights reserved
5
Hellenic Bank Group - Key Indicators - (€ million)
2009
2008
2007
2006
2005
Total Assets
8.294,7
7.826,8
7.357,3
6.488,6
5.263,5
Customer Deposits and other
customer accounts
6.574,0
6.146,5
5.860,5
5.314,7
4.276,3
Loan and Advances before provisions
5.029,6
5.012,9
4.093,1
3.330,4
2.848,1
Equity attributable to the
shareholders
519,9
440,4
525,0
363,1
282,4
Total Net Income
269,6
243,2
320,5
251,3
199,5
Total Expenses
170,2
158,9
156,7
150,9
144,5
Operating Profit before Provisions for
impairment of loans and advances
99,4
84,3
165,3
109,6
55,3
Profit before taxation
36,1
44,6
152,6
70,5
15,2
Profit for the period (after tax)
28,3
31,3
134,9
58,6
13,2
for impairment
Hellenic Bank Public Company Ltd, 2010 – All rights reserved
6
Hellenic Bank Group - Key Indicators and Ratios
2009
2008
2007
2006
2005
14.0%
10.8%
13.7%
14.2%
n/a
Gross Loans/Deposits (percent)
76.5%
81.6%
69.8%
62.7%
66.6%
Cost/Income (percent)
63.1%
65.3%
48.9%
58.9%
72.8%
Capital Adequacy (percent)
Calculations from 2007 onwards comply with Basel II
Calculations prior to 2007 comply with Basel I
The Group improved its capital adequacy ratio, maintained comfortable and healthy
liquidity levels, and proceeded cautiously and rationally to further development, within
its targets of portfolio quality and profitability.
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Competitive advantages (2009 figures)
Capital adequacy ratio
Robust Capital Adequacy
Strong Liquidity
Loans to Deposits ratio (€ -bln)
8,0
HB: +6%
CBC: Min.
Requir.: 8%
6,6
5,0
6,0
4,0
2,0
0,0
Gross Loans (€ -bln)
The restructuring-absorption
of Athena Cyprus Public
Company Ltd will further
enhance the capital adequacy
ratio (14%).
Deposits (€ -bln)
Significant growth of deposits despite
the fact that HB was not an aggressive
player in competition for liquidity
during the period under consideration.
Net Loans to Deposits ratio: 69%
Hellenic Bank Public Company Ltd, 2010 – All rights reserved
8
Our Guiding Principles
•
•
Friendliness, trust and close cooperation is what sets us apart.
•
We recruit and retain high caliber team workers and invest in
their professional development.
•
Our staff, their values and corporate responsibility together with
the use of advanced technology systems make us one of the
leading service oriented institutions.
The diversity of our client base and our shared experiences
furnish us with an in depth understanding of your needs and
inspires us to be more creative and innovative.
Our vision:
“To evolve dynamically while preserving
our human perspective”
Hellenic Bank Public Company Ltd, 2010 – All rights reserved
9
Agenda
Topic
Pages
1.
Hellenic Bank Group – an overview
3–9
2.
International Business Banking
11 – 20
3.
Contact Details & Questions
22 - 23
Hellenic Bank Public Company Ltd, 2010 – All rights reserved
10
International Banking Services (IBC)
• To better serve the needs of its growing
international clientele, Hellenic Bank was
the first financial services institution in
Cyprus to adopt the notion of “International
Business Centre”.
• In 1990, the Bank establishes its first International Business Centre, situated in Limassol,
a city world-renowned for its maritime industry. Following the immediate success of the
Limassol IBC, the concept is introduced to other major cities.
• In 1997 Limassol IBC achieves ISO 9002:1994 Quality systems Certification for the whole
of its operations, the first centre in Cyprus to achieve ISO certification on its Banking
operations.
• In
2002 Hellenic Bank successfully launches its Net Banking platform claiming the
prestigious “Best Online and Multi-channel Banking Team” award of the year by the
European Banking Technology Awards.
• Demonstrating our commitment to continual improvement and quality, in 2009, the
Bank achieves the ISO 9001:2008 certification for all its International Business Centres.
Hellenic Bank Public Company Ltd, 2010 – All rights reserved
11
International Banking Services (IBC)
Alongside traditional banking services, our IBC clientele benefit from:
•
•
•
•
•
•
•
•
•
•
•
•
Exceptional quality of payment messages (Deutsche Bank and JP Morgan Awards).
State-of-the-art Internet Banking services: voted the “Best Integrated Consumer Bank Site” in
Europe as per “Global Finance” magazine in 2009.
Private Banking Services: “The No.1 Private Banking Unit in Cyprus” as per “Euromoney”
magazine in 2009.
Custodian Services: “TOP RATED” as per “Global Custodian” magazine (2007-2009).
Treasury and Foreign Exchange services.
New Generation of chip cards – MasterCard - VISA
Trade Finance Facilities & Factoring.
Escrow Account and Escrow Agent Services.
Term deposits in many currencies with competitive interest rates.
Insurance services.
Attractive incentives for Electronic batch Salary Payments.
User friendly and efficient Account Opening System – reducing substantially the account
opening preparation time.
Hellenic Bank Public Company Ltd, 2010 – All rights reserved
12
Exceptional quality of payment messages
•
We continuously strive to reduce operational risk within your business by ensuring an
accurate, timely-complete, and cost effective processing of all your international
transactions.
•
In this respect we maintain and actively manage an extensive bank correspondent
network and participate in the following payment platforms:
SWIFT
•
•
•
•
•
•
EBA (Step 1, Step2)
SEPA
TARGET2
Over the years we have been persistently awarded for the exceptional quality of our
payments messages.
Deutsche Bank “EUR STP Excellence Award” for exceptional quality.
JP Morgan Chase “Elite Quality Recognition Award U.S. Dollar Clearing”.
Our 20% market share in 2009 in MT103 SWIFT messages is evident of the consistency
and quality of our payment messages.
We are proud to offer same day value inward & outward transfers in all freely
convertible currencies including Russian Rubles with late cut-off times.
Immediate access to confirmation of executed payments via our net banking platform.
Hellenic Bank Public Company Ltd, 2010 – All rights reserved
13
Hellenic Net Banking
Hellenic Net Banking was launched in 2002 to offer
reliable and secure banking services 24 hours a day, 7
days a week claiming the prestigious “Best Online
and Multichannel Banking Team of the Year” award
by the European Banking Technology awards.
• Our
commitment for continual
improvement never rests. In 2007 we
became the first Cypriot trilingual
electronic Bank offering also the
Russian Language.
Hellenic Net Banking offers you the choice
between two complete Internet Banking
Solutions depending upon the complexity of
your requirements.
• In 2009 “Hellenic Net Banking”
was
declared as the “Best Integrated
Consumer Bank Site” in Europe by the
“Global Finance” magazine.
Hellenic Bank Public Company Ltd, 2010 – All rights reserved
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Hellenic Net Banking
The Personal Version of Net Banking is a complete
Internet Banking Solution that has been designed
with customer convenience and security in mind.
Among other features it offers:
• Real time monitoring of finances, managing cash flows and executing day-to-day
banking transactions.
• Instant Swift Verification and on-line customer copy of swift confirmation.
• Selection of the Greek, English and Russian language (the first Cypriot multilingual
electronic Bank).
• Opportunity to capture your own electronic fixed deposits with Hellenic Net Fixed.
• Creation of virtual cards with
offering maximum security for your
internet purchases.
Hellenic Net Banking
The progression of technology,
the Art of service!”
“Best Integrated Consumer Bank Site”
in Europe by the “Global Finance”
magazine 2009
Hellenic Bank Public Company Ltd, 2010 – All rights reserved
15
Hellenic Net Banking
The Business Version is an advanced Internet
Banking Solution specifically designed for
companies that seek real time monitoring of
their financial activities with Hellenic Bank in
a multiple user environment with flexible
access rights and varying authorization
levels.
Services include:
• Managing a large number of accounts for
groups of companies with same access codes.
• Creation
and/or approval of payments and other transactions from one or more
authorized signatories.
• Definition of specific beneficiaries/ partners for monitoring/ controlling of transfers/
payments.
• Electronic file transfer service to support automation of
• Other multiple transaction files for bulk payments.
• User defined flexible presentation and reporting.
Payroll.
Hellenic Bank Public Company Ltd, 2010 – All rights reserved
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Private Banking
Hellenic Bank Private Banking offers a specialized,
tailor-made banking service in an environment of
discretion, professionalism and confidentiality.
You are already established in your field and you
are increasingly facing the challenge of protecting
and building on your hard-earned wealth in a
rapidly changing economic environment.
Our team provides a professional dedicated
service that will monitor, advise, suggest and
implement the best solutions for your investment
needs.
Hellenic Bank Private Banking
Our global alliances offer you access to an
unparalleled range of products and information
bringing to you diverse investment opportunities.
“Our philosophy is to build long-term
relationships based on mutual trust, tailored
and aimed at superior performance”
Hellenic Bank Public Company Ltd, 2010 – All rights reserved
17
Custody Unit
Our Custodian Service Unit offers a full range of
custody services including local and global
custody.
Qualified Account Managers assigned for each
private or institutional investor ensure dedicated
customer attention and deliver services that best
fit your individual requirements.
The Unit caters for the fast and reliable clearing and settlement of your transactions.
Also, the Custody Unit undertakes the role of the primary custodian for Mutual
Funds and International Collective Investment Schemes.
The offered services include:
• Transaction settlement.
• Safekeeping.
• Corporate actions.
• Proxy voting.
• Tax reclamation.
• Corporate trust services.
• Escrow Account and Escrow Agent Services.
• Fund administration.
Hellenic Bank Public Company Ltd, 2010 – All rights reserved
18
Treasury Department
Hellenic Bank Treasury supported by state of
the art technology, extends its information
flow, experience and expertise to help you
manage and control your market risks.
Services include:
• Sale and purchase of foreign exchange in spot and forward markets in all freely
traded currencies.
• Foreign exchange options to meet or hedge potential future requirements.
• Derivative products.
• Structured products with varying levels of capital protection.
• Brokerage services in all asset classes.
Hellenic Bank Public Company Ltd, 2010 – All rights reserved
19
Trade Finance
“..an importing island, Cyprus has long
appreciated the importance of controlling risks
in international trade..”
Our trade finance experiences together with our
qualified personnel make Hellenic Bank your first
choice partner in financing and organising
international trade transactions. We provide a
wide range of services including:
• Issuance and payment of Import Letters of Credit
• Advising and Negotiation of Export Letters of Credit
• Local and Foreign Letters of Guarantee
• Import and Export Bills for Collection
• Local and Foreign Bills Discounted
• Forward Contracts
The cooperation with European Bank for Reconstruction and Development (EBRD)
promotes the foreign trade to, from, and within Central/Eastern Europe and the CIS;
and provides confirmation taking the political and commercial payment risk of
international trade transactions.
Hellenic Bank Public Company Ltd, 2010 – All rights reserved
20
Agenda
Topic
Pages
1.
Hellenic Bank Group – an overview
3–9
2.
International Business Banking
11 – 20
3.
Contact Details & Questions
22 -23
Hellenic Bank Public Company Ltd, 2010 – All rights reserved
21
INTERNATIONAL BUSINESS DIVISION CONTACT DETAILS
Antonis Charitou
Manager International Business Division
ibc.division@hellenicbank.com
Tel: +357 2550 2410, Fax: +357 2550 2484
Nicosia International Business Centre (140)
ibc.nicosia@hellenicbank.com
Christos Tsangaris, Manager
Tel: +357 22501920, Fax: +357 22501995
Representative Offices Network
Angelos G. Kosta
Manager Central & Eastern Europe
moscowrep@hellenicbank.com
Tel: +7 495 792 9988/9, Fax: +7 495 792 9985
Moscow Representative Office
Yiannakis Papadopoulos, Manager
moscowrep@hellenicbank.com
Tel: +7 495 792 9988/9, Fax: +7 495 792 9985
Limassol International Business Centre (240)
ibc.limassol@hellenicbank.com
Tryfonas Anastasiou, Manager
Tel: +357 25502420, Fax: +357 25502497
St. Petersburg Representative Office
Aristos Hadjistephanou, Manager
spbrep@Hellenicbank.com
Tel: +7 812 313 0300, Fax: +7 812 313 0400
Larnaca International Business Centre (340)
ibc.larnaca@hellenicbank.com
Iacovos Iacovides, Manager
Tel: +357 24503480, Fax: +357 24625187
Kyiv Representative Office
Savvas Perikleous, Manager
kyivrep@hellenicbank.com
Tel: +3 8044 288 7210, Fax: +3 8044 288 7209
Service Line
8000 9999
Calling from abroad +357 22743843
South Africa Representative Office
Marinos Daniel, Manager
hlbanksa@mweb.co.za
Tel: +27(0)117830155/6, Fax: + 27(0)117830157
Hellenic Bank Public Company Ltd, 2010 – All rights reserved
22
Hellenic Bank – Your first choice business partner
“Discover the benefits of International Banking with Hellenic Bank
and enjoy a reliable and confidential banking experience from a
partner you can trust”
Questions?
Hellenic Bank Public Company Ltd, 2010 – All rights reserved
23