SPEEDY DRIVE-THRU PIZZA ERIC MAYHUE MIS 204 May 2nd, 2008 Company Overview Pittsburgh Area (We’ve Only Just Begun) Fast Food Pizza (and appetizers / compliments) $2,000 / day $700,000/ annually Looking for some Little Caesar’s money ($ 2 mill) People Managers (3-4 per restaurant with one head) Part-time employees (High school students, 5 per shift) 2 Full-time cooks (ideally managers as well) Corporate Manager Hardware (Dude, I’m Getting a Dell) Dell Precision T5400 work station Quad-Core Intel Xeon Processor 1GB memory which can be expanded up to 32GB. A 256MB graphics card 16X 80GB hard drive used to keep track of employee records, inventory, and keeping track of past employee records for promotional purposes. Hardware (cont.) INPUT DEVICES 2-3 Touch Screen ordering stations per restaurant Standard mouse / keyboard that comes with the Dell OUTPUT DEVICES Mobile printers at every ordering screen used for quick printing receipts, promotional advertisements, and coupons. Software Memos and announcements will be written with Microsoft Word 2007 when e-mail can’t be used Daily sales will be recorded with Microsoft Excel 2007 Oracle Database will provide our database, connecting all stores in the franchise Microsoft Publisher 2007 will provide visual documents and Adobe Photoshop and Macromedia Flash will be used for in-store posters and training animations. Software (cont.) Our initial webpage will be created with Microsoft FrontPage until we expand nationally and hire a professional web designer. E-Mails will be handled through Mozilla Thunderbird, a free and user-friendly program. AtomPark E-Mail software will be used to compile the e-mail addresses of all store managers. Data Payroll will be tracked in each store by the manager and reported to the corporate headquarters every two weeks. New customers will create an account that will store their order information and recall their last order and favorite order when returning. Optional feedback and surveys will be offered at every ordering station. Data (cont.) The sales of each product will electronically be tracked separately. The latest pizza ovens and cooking equipment will be used at each restaurant as well as coolers, freezers, and touch screen ordering stations for in-store and drive thru. Procedures Operating hours are 11:00am – 10:00 pm every day of the week. We hope to expand drive thru service to midnight or later. Managers arrive at 9:30am to prepare for daily operations. The first shift works from 11either 4 or 5 and the second shift works from 4 or 5 – 10. All company records and operations will be automatically forwarded to the corporate headquarters. Procedures (cont.) In case of failure, a simple request from the restaurant to the corporate office is all that is needed for any lost data to be restored. Conclusion Customer-Based Structured Around Technology Innovative and Creative