BUSINESS ADMINISTRATION
DISCIPLINE

PROGRAM REVIEW
NORCO Fall 2011

Discipline Members
&
Contributors
Rex Beck
Tom Wagner
Patty Worsham
Gail Zwart
Chair
Patty Worsham, District Program Review Chair & Norco Chair
TABLE OF CONTENTS
A. Mission and Relationship to the Colleges(s) ....................................................................................... 1
Business Discipline Mission Statement……………………………………………………………. ..... 1
District Mission Statement……………………………………………………………………. ............. 1
Norco College Mission Statement……………………………………………………………............... 1
B. History.................................................................................................................................................... 2
History of Business Program 2007-2009 ...... …………………………………………………………..2
C. Data Analysis and Environmental Scan .............................................................................................. 3
Environmental Scan .... …………………………………………………………………………………3
Business Discipline Specialty Areas ....................................................................................................... 4
Major Changes and Trends ..................................................................................................................... 6
Overall Assessment of Discipline……………………………………………………………………. .. 7
D. Programs and Curriculum ................................................................................................................... 7
Business Discipline List of Courses as of 11/2009 ................................................................................. 8
E. Student Learning Outcomes Assessment .......................................................................................... 10
Timeline for Assessing Program (2008-2012) ...................................................................................... 10
Student Outcomes & Assessment ......................................................................................................... 11
F. Collaboration with Other Units .................................................................................... .................... 11
G. Outreach Activities……………………………………………………………………. ..................... 11
General .................................................................................................................................................. 11
Business ................................................................................................................................................ 11
H. Long Term Major Resource Planning .............................................................................................. 11
I. Summary.............................................................................................................................................. 12
Documentation ...................................................................................................................................... 12
Assessment............................................................................................................................................ 12
Goals, Activities and Findings .............................................................................................................. 12
J. Recommendations to the Program Review Committee ................................................................... 12
PROGRAM REVIEW
BUSINESS ADMINISTRATION
2009
A. Mission and Relationship to the (s)
Business Discipline Mission Statement
The mission of the Business Discipline is to provide learning opportunities for preparation, promotion
and professional growth in occupational and professional programs in business and related field. This
will enable students to be more knowledgeable, technically proficient, and successful in employment
as well as to provide a base of courses for transfer to baccalaureate degree programs in business.
(Revised 11/20/09)
Accounting Discipline Mission Statement
Primary missions of the Accounting Discipline are to offer academic and vocational education at the
lower division level for both recent high school graduates and those returning to school. Another
primary mission is to advance California’s economic growth and global competitiveness through
education, training, and services that contribute to continuous workforce improvement. Essential and
important functions of the Accounting Discipline include: basic skills instruction and providing
support services that help students to succeed.
Paralegal Studies Mission Statement
The mission of the Legal Assisting disciplines is to provide a core of diverse competencies academic
in nature, which will provide practical, analytical, organizational, and professional skills that will
facilitate our graduates transition and preparation to competently perform a significant role in the
delivery of legal services. Recognizing the need to improve and increase access to the legal system,
students graduating from our program are educated in both substantive and procedural aspects of the
law, of which foster their capabilities to perform services that meet the needs of the legal
environment.
District Mission Statement
“Riverside Community College District is dedicated to the success of our students and to the
development of the communities we serve.
To advance this mission, our colleges and learning centers provide educational and student services to
meet the needs and expectations of their unique communities of learners.”
To support this mission, District Offices provide our colleges with central services and leadership in
the areas of advocacy, resource development, and planning.
Norco College Mission Statement
Norco College provides educational programs, services, and learning environments for a diverse
community. We equip our students with the knowledge and skills to attain their goals in higher,
career/technical, and continuing education; workforce development; and personal enrichment. To
meet the evolving community needs Norco Campus emphasized the development of technological
programs. As a continuing process we listen to our community and respond to its needs while
engaging in self-examination, learning outcomes assessment, ongoing dialogue, planning, and
improvement.
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B. History
Rex Beck, Assistant Professor Business Administration contributed the following:
 On going development of program and course material.
Gail Zwart, Assistant Professor Business Administration contributed the following:
 On going development of program and course material.
Tom Wagner, Assistant Professor Business Administration contributed the following:
 On going development of program and course material.
Patty Worsham, Assistant Professor Business Administration contributed the following:
 Students in Free Enterprise (SIFE) - team advisor. Student SIFE team won 2nd Runner
Up in Regional competition on April 17, 2009.
History of Business Program 2007 - 2009
The complexity and size of the business discipline and the changes are summarized below for the last
3 years.
Certificates & Concentrations
The Norco Campus has maintained the number of certificates and concentrations but looming
budgetary constraints could have an impact on the long-term viability of many of these programs.
Number of Full-Time Faculty
The discipline has maintained four full-time faculty members in the following areas:
 General business and Logistics
 General business, management, and marketing
 Business Law and Real Estate
 General business and Accounting.
Total Number of Courses
Budgets constraints, the declining economy, expectations for higher fill-rates, and competition with
other campus disciplines continue to result in a declining number of course offerings in business. 56
classes were offered in Spring 2009 compared to 64 in the Spring of 2008, a 12.5% reduction. This
may become a self-fulfilling prophecy in that business students may prefer to take business classes at
Riverside City College for its wider assortment and greater probability of classes allowed to continue.
Changes, Events & Initiatives
An on-going challenge of pulling enrollments from Moreno Valley to the Riverside City Colleges,
due to course offerings and varied enrollment management policies, affects Norco.
Total Number of Courses
BUS 10 - Intro to Business
BUS 18A - Business Law I
BUS 18B - Business Law II
BUS 20 - Business Math
BUS 22 – Management Communications
BUS 30 - Entrepreneurship
BUS 40 - International Business: Principles
2
BUS 43 - International Business: Marketing
BUS 46 - International Business: Basics of Exporting
BUS 47 - Applied Business, Management Ethics
BUS 48 - International Management
BUS 51 - Principles of E-Commerce
BUS 52 - Introduction to PDAs
BUS 53 - Intro to Personal Finance
BUS 58 - Marketing the Virtual Office
BUS 61 - Introduction to Insurance
BUS 62 - Personal Insurance Principles
BUS 63 - Principles of Property and Liability Insurance
BUS 64 - Commercial Insurance Principles
BUS 65 - Insurance Code and Ethics
BUS 66 - Insurance Internship
BUS 70 - Introduction to Organization Development
BUS 71 - Introduction to Productivity Management
BUS 72 - Quantitative Methods for Business
BUS 80 - Principles of Logistics
BUS 81 - Inventory Control
BUS 96 - Practicum in Computers
BUS 97 - Practicum Computers
BUS 200 - Business Admin Work Experience
Changes, Events & Initiatives
There are no significant changes in our production. There is a continuing increase in the number of
students taking general business courses; however, there are reductions in certain courses because of
the need to shift from on-ground classes to hybrid classes (due to the lack of classrooms) and a cut
sections for efficiency.
C. Data Analysis and Environmental Scan
Environmental Scan
According to the State of California Economic Development Department job forecast between 2002
and 2012 Riverside County will add 320,000 new jobs from industry growth and 263,000 job
openings from replacements for a total of 581,000 jobs available. Currently Riverside County has a
labor force of 861,100 with a 5% rate of unemployment.
According to Occupational Projections for the County of Riverside jobs in the Business, Marketing
and Management areas will increase at a rate of approximately 24% between 2002 and 2012. A list of
the projected growth is included in the Appendix. Areas with the most growth include retail sales,
customer service representatives, accounting, bookkeeping and auditing clerks, sales representatives,
general and operations managers , first line supervisors (in hospitality, production and operations,
office management), counter and retail clerks, and office managers.
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In addition the State of California Economic Development Department projects that the fastest
growing occupations will include jobs such as: loan officers, employment, recruitment and placement
specialists, sales managers, management analysts, sales representatives, First-Line
Supervisors/Managers of Non-Retail Sales Workers, and Postsecondary Business Teachers.
Overall the outlook for career relating to Business, Management and Marketing look bright for the
future.
Information for some of the Business Discipline Specialty areas are as follows:
Accounting
The Riverside-San Bernardino Metropolitan labor market shows currently 4780 job openings in the
entry level positions for bookkeeper and accounting clerks with the median hourly wage of $15.68.
Generally, there is no minimum degree requirement as these are entry level positions and on the job
training (OJT) is typical. The projected job market for this type of position in this area is an increase
of 22.9%. It is important to keep in mind that usually advancement will require additional education
in the introductory / fundamental accounting classes.
The next level of job openings does require a BA/BS degree. The projected job market for this type
of position in this area is an increase of 36.9%. This projected increase in job openings/employment
will result in a significant increase in enrollment of students in the accounting discipline during the
next decade.
Banking & Finance
Our advisory committee and outreach efforts have determined that the banking industry is reducing
its training programs in part because our courses can provide more effective education. As a result we
are creating a mini-certificate program to prepare potential bank employees for entry-level positions
and a business concentration to prepare existing employees for promotion. As of this writing these
programs have been approved by all levels of the district except curriculum which is reviewing both
programs this month (February 2007).
Insurance
Through our outreach to executives in the industry, as well as industries studies we discovered a
significant and growing need for qualified candidates in insurance and financial services. We learned
that employers in this industry were having difficulty identifying employment candidates with
appropriate backgrounds in and knowledge of insurance products and insurance company operations.
This observation was confirmed by both local and statewide employment surveys. We responded to
these needs by developing a degree and certificate program in insurance. This program is in the final
stage of local approval prior to being submitted for State approval.
The study that was most important, extensive and specific to the Inland Empire was conducted by
Global Research, Inc. for the Centers of Excellence, hosted by Rancho Santiago Community College
District and the San Bernardino College Community District in June 2006. The survey included
responses from 130 firms in the Los Angeles and Orange Counties and the Inland Empire (Riverside
and San Bernardino Counties).
4
Key findings from that study include:
1) Expected industry growth in the areas covered by the survey is projected to be nearly 17%
over the next 10 years. Statewide growth in the industry was projected to be 1.35% per year, but
the three geographic areas (including the Inland Empire) was projected to be 4.2% per year.
2) 54% of companies reported having difficulty recruiting candidates with cross-disciplinary
skills.
3) 69% of companies in the Inland Empire reported using employer paid outside training for their
new employees.
4) Between 60% and 72% of employers expressed interest in workforce development programs
that could be developed by local community s.
5) Between 60% and 71%Employers reported that they had “some” or “great” difficulty in
finding qualified candidates for positions such as claims adjusters, examiners, investigators, and
insurance underwriters.
6) Employers in the Inland Empire indicated the greatest difficulty recruiting non-entry level
employees with adequate skills and experience but also had close to 50% of employers indicate
some difficulty recruiting individuals with cross disciplinary skills required by the industry.
Inland Empire employees were most interested in partnering with the community s on a cross
disciplinary, two-year associate’s degree program such as the one we have developed at RCC.
We feel that the projected industry growth, demand for training and educational programs by
employers, and their willingness to partner with us will assure the success of the new Insurance
Program we have developed.
Logistics
In 2004 the California Employment Development Department found that the Logistics sector’s
average 2003 Inland Empire pay was $37,161 above either manufacturing ($36,704) or construction
($35,373). The Inland Empire Logistics Industry stands to gain as many as 1,000,000 new jobs from
now to 2030. (Dr. John Husing, Business Press, September, 2005, International Trade, Blue Collar
Workers & The Inland Empire's Future).
Logistics has been a strong growth industry in the Inland Empire for many years. A continuation of
this vigorous growth pattern can be expected due to expansion of international trade, our west coast
location, proximity to deep water ports in LA/Long Beach, lower land and labor costs compared to
coastal counties, and the fact that retailers can save 18-20% of inventory cost by managing goods
from Southern California instead of Asia (Dr. John Husing, October 19, 2006 presentation: I-215
South Corridor). The RCC Logistics Management Program hosts both an industry advisory
committee and focus groups to track and respond to trends. Expansion of the Logistics Management
Program to accommodate future industry demands appears to be practical without significant
resources beyond instructor time and room space.
Paralegal
Paralegals also typically work for or with: Lawyers, Judges, Government employers, Law Clerks,
Public Interest Agencies, Title Companies, Real Estate companies, and Courts.
Per America’s Career InfoNet: Occupational profile and the California Employment Development
Department, Labor Market information, 2007 , the state and national trends for Paralegals is as
5
such: There is a projected percentage change of 29% of growth for paralegals between 2004-2014,
and a 28.5% change in growth for paralegals in California, with a projected employment of 32,900
paralegals in California. There is also a projected amount of 940 “annual job openings,” between this
time as well.
As the demand and need for more affordable legal services arises, so will the need for paralegal
professionals. In addition, more and more complex cases arrive at the court steps, thereby requiring
additional legal professional to help support the overwhelmed courts calendar.
Almost any business organization has some form of a legal department or division whereby they
utilize legal professionals; in some capacity or another. However, the employers of paralegals are
predominantly law firms government agencies. There are a vast amount of jobs available for
paralegals with the federal government.
A major employer in Riverside County/Inland Empire of paralegals is law firms and local
government agencies. There are at least 40,935 “Offices of Lawyers” in California and at least 121 in
Riverside County alone. The Riverside District Attorney and Public Defender’s Office are also
employers of paralegals. The Riverside Superior Court also hires legal professionals by a related
occupation title of “clerk.”
Major Changes and Trends
 We need to continue to build programs and projects with the JFK Middle College High
School.
 With regard to classroom space, we have seen a 60% growth in evening classes. We have
tried to work around this constraint by adding classes with creative day and time offerings.
But, ultimately we are still unable to meet the time/day demands of our student population.
We need more on-campus classroom space in order to meet the growing population demands
of each campus.
 We need to improve our collaborative relationship between the counseling department and
business faculty to enhance the understanding of the business course concentrations and
transfer needs. We also need to establish a class rotation schedule for each of the business
administration concentration/certificate classes to ensure that the classes are offered in a twoyear period. This includes daytime, evening and weekend classes.
 An additional goal is to establish a comprehensive online business concentration
certificate. Lastly, we would like to improve the process for recruiting and retaining quality
tutors to support business course offerings.
Given the short handedness of the Norco College business department, the faculty continue to make
progress in increasing enrollments and course offerings, year after year. The exception to this was
2008 when the real estate market began a downward trend and subsequently less and less real estate
courses were offered.
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ACC
BUS
MAG
MAN
MKT
RLE
Enrollments Enrollments Enrollments Enrollments Enrollments
07SPR
07FAL
08SPR
08FAL
09SPR
337.
431.
320.
428.
373.
503.
699.
578.
651.
693.
94.
104.
106.
116.
156.
24.
31.
41.
74.
61.
17.
29.
17.
53.
175.
278.
275.
278.
290.
Discipline-wide
Enrollments
450.
400.
350.
300.
Accounting
250.
Business
200.
Management
150.
Marketing
100.
Real Estate
50.
0.
07SPR 07FAL 08SPR 08FAL 09SPR
D. Programs and Curriculum
The three colleges’ consistently offer, the more popular and introductory courses in various certificate
and program patterns. Experimentation beyond this has frequently resulted in poorly enrolled class
sections being cancelled for failing to achieve higher fill rates.
Ongoing attempts are made to rotate course offerings from semester to semester throughout the year
in order to completely offer all the courses students may need to complete a certificate or degree
pattern.
Students wanting to complete the certificate and degree programs offered at the three colleges can do
so. Beyond this selection of certificates and degree programs offered in the district, must be taken at
the Riverside City College and in some instances, Norco College. One of these certificate and degree
program is logistics.
Budgetary restrictions inflicted by the state's financial shortfall have resulted in the department's
course offerings being whittled down to merely a dozen classes.
The discipline faculty meets regularly to discuss and update course offerings and curricular patterns.
Nearly all Course Outlines of Record for the discipline were updated during the Fall 2006. Course
outlines are reviewed annually during faculty discipline meetings.
7
The discipline provides professional preparation and development in several business-related
professional subject areas:
Accounting
Management
Banking
Marketing
Business Administration
Paralegal Studies
Insurance
Real Estate
Within these professional/subject areas are additional professional foci of :
Logistics
Operations & Production Management
Human Resource Management
Retail Management
International Business
These instructional offerings address and respond to the needs of businesses and industry employers,
employees, and community members seeking to enhance or build their career skills.
The Business Discipline history summarized earlier reflects the ongoing changes to the set of
offerings in response to businesses’ and industry needs and students’ potential employment.
The Business Discipline developed Student Learning Outcomes for each Certificate and Degree
Pattern.
The following chart list summarizes all the courses offered by the discipline:
BUSINESS DISCIPLINE LIST OF COURSES AS OF 11/2009
Those with strike-through markings are slated for discontinuance
ACC 1A, Principles I
BUS 43, International Business - Mkting
ACC 1B, Principles II
BUS 46, International Business-Basics of
Exporting
ACC 38, Managerial Accounting
BUS 47, Applied Business & Managerial
Ethics
ACC 55, Applied Accounting/Bookkeeping
BUS 48, International Management
ACC 61, Cost Accounting
BUS 51, Principles of E-Commerce
ACC 62, Payroll Accounting
BUS 53, Introduction to Personal Finance
ACC 63, Income Tax Accounting
BUS 57, Oral Business Presentations
ACC 65, Computerized Accounting
BUS 58, Marketing the Virtual Office
ACC 66, Non-Profit & Government Acct.
BUS 60, Principles of Insurance & Risk
Management
ACC 96, Practicum in Computers
BUS 61, Introduction to Insurance
ACC 97, Practicum in Computers
BUS 62, Personal Insurance Principles
ACC 200, Accounting Work Experience
BUS 63, Property and Liability Insurance
Principles
BAN 51, Principles of Banking
BUS 64, Commercial Insurance
BAN 52, Consumer Lending
BUS 65, Insurance Code and Ethics
BUS 10, Introduction to Business
BUS 66, Internship
BUS 18A, Business Law I
BUS 70, Introduction to Organizational
Behavior
BUS 18B, Business Law II
BUS 71, Introduction to Productivity
Management
BUS 20, Business Mathematics
BUS 72, Introduction to Quantitative
Methods
8
BUS 22, Management Communications
BUS 81, Inventory Control
BUS 82, Freight Claims
BUS 83, Contracts
BUS 84, Computerized Logistics
BUS 80, Principles of Logistics
MAR 200, Marketing Work Experience
PAL 10, Introduction to Paralegal Studies
PAL 14, Legal Ethics
AL 64,Legal Research & Computer
Applications
BUS 85, Warehouse Management
PAL 68, Civil Litigation and Procedures I
BUS 86, Transportation and Traffic
PAL 70, Law Office Policies, Procedures
Management
and Ethics
BUS 87, Introduction to Purchasing
PAL 71, Legal Terminology
BUS 88, Warehouse and Distribution Skills PAL 72, Legal Analysis and Writing
BUS 89, Forklift and Safety Operations
PAL 78, Civil Litigation and Procedures II
BUS 90, International Logistics
PAL 80, Internship Project
BUS 96, Practicum in Computers
RLE 80, Real Estate Principles
BUS 97, Practicum in Computers
RLE 81, Real Estate Practices
BUS 200, Business Work Experience
RLE 82, Legal Aspects of Real Estate
MAG 44, Principles of Management
RLE 83, Real Estate Finance
MAG 46, Total Quality Management
RLE 84, Real Estate Appraisal
MAG 47, Managerial Ethics
RLE 85, Real Estate Economics
MAG 51, Elements of Supervision
RLE 86, Escrow Procedures I
MAG 52, Training and Development
RLE 87, Escrow Procedures
MAG 53, Human Relations
MAG 54, Employee Labor Relations
MAG 56, Human Resources Management
MAG 60, Introduction to Hospitality
MAG 62, Restaurant and Hotel
Management
MAG 70, Introduction to Organizational
Development
MAG 71, Introduction to Productivity
Management
MAG 72, Introduction to Quantitative
Management
MAG 200, Management Work Experience
MAR 20, Principles of Marketing
MAR 30, Fashion Merchandising
MAR 40, Advertising
MAR 41, Techniques of Selling
MAR 42, Retail Management
9
E. Student Learning Outcomes Assessment
Timeline for Assessing Programs (2008 – 2012)
(add rows to the chart as necessary)
Name of
Program
Expected Date
SLOs
Identified
Mapping
course Level
SLOs to
Program SLOs
Bank
Operations
Fall 08
TBD
Pretest/Posttest
Business
Administration
Fall 08
TBD
Pretest/Posttest
Ongoing
Spring 09
and Fall 08
TBD
Pretest/Posttest
Ongoing
Spring 09
General
Business
Fall 08
TBD
Pretest/Posttest
Ongoing
Spring 09
Accounting
Fall 08
TBD
Pretest/Posttest
Ongoing
Spring 09
Human
Resources
Fall 08
TBD
Pretest/Posttest
Ongoing
Spring 09
Logistics
Fall 08
TBD
Pretest/Posttest
Ongoing
Spring 09
Management
Fall 08
TBD
Pretest/Posttest
Ongoing
Spring 09
Marketing
Fall 08
TBD
Pretest/Posttest
Ongoing
Spring 09
Real Estate
Fall 08
TBD
Pretest/Posttest
Ongoing
Spring 09
International
Business
Fall 08
TBD
Pretest/Posttest
Ongoing
Spring 09
Operations and Fall 08
Production
Management
Paralegal
Fall 08
TBD
Pretest/Posttest
Ongoing
Spring 09
TBD
Pretest/Posttest
Ongoing
Spring 09
Bank
Finance
Expected
Assessment
Methods to Be
Employed
10
Expected
Date
Assessment
Data
Generated
Ongoing
Spring 09
Expected Date
Data will be
Analyzed
Preceding
semester data
collected/SP09
Preceding
semester data
collected/SP09
Preceding
semester data
collected/SP09
Preceding
semester data
collected/SP09
Preceding
semester data
collected/SP09
Preceding
semester data
collected/SP09
Preceding
semester data
collected/SP09
Preceding
semester data
collected/SP09
Preceding
semester data
collected/SP09
Preceding
semester data
collected/SP09
Preceding
semester data
collected/SP09
Preceding
semester data
collected/SP09
Preceding
semester data
collected/SP09
The discipline has developed student learning outcomes for each course and for each certificate,
concentration and degree pattern and has updated the Course Outlines of Records (CORs) to reflect
this as well as current format and content requirements. The discipline continues to review and update
this process annually.
Student Outcomes & Assessment
The Discipline continues to review its outcomes in two ways: Statistical Data Analysis and by
assessment of the student learning outcomes for all courses.
F. Collaboration with Other Units including Instructional, Student Services or Administrative
Units
There are also collaborative efforts to establish student cohorts to improve student success in the
retention program on all three campuses. This involves cooperative scheduling and coordinated
content with reading, math, business, and other subject areas.
G. Outreach Activities
The discipline accomplishes outreach to students, business, and the community through general
information and through faculty member activities.
General
 Most outreach is coordinated through the outreach offices and counseling with the high
schools and various recruitment activities. The discipline has provided current information
for slide presentations and other handouts as needed. The Paralegal Program throughout the
year participates in several High School Career Day Fairs at schools within our District.
 The District Web site, schedules of classes and annual catalogues remain the primary tools
for student outreach and recruitment.
 SIFE (Students In Free Enterprise): Established on the Norco campus in Spring 2004, SIFE is
active on more than 1,500 college and university campuses in 37 countries. The concept is
simple- working as teams, SIFE students design educational outreach projects that help
individuals in their communities develop a better understanding of the principles of free
enterprise and how to use this information to empower themselves and achieve their dreams.
 Norco Center for Applied Competitive Technologies Center Open House in December 2006.
Introduced students to industry leaders, marketed business administration programs to the
community and industry.
Business & Industry
 The discipline interacts with business and industry to address. This is done through the
Advisory Committee process and through individual efforts.
H. Long Term Major Resource Planning
Continued growth of the Norco business department will require the addition of full time faculty to
replace the two that retired in the past four years. Increasing enrollments, course offerings, campus
related committee work, has placed an increasing burden on the existing two faculty. Up until this
past spring 2009, one faculty member served as the assistant department chair along with teaching
11
more than a contract load of classes. A continuation of this type of commitment leaves little time to
develop and grow new programs, participate in community related events, and market existing
certificates and degree programs.
I. Summary
We need to track evidence progress.
Documentation
 The Discipline maintains a web-site for discipline discussion on various issues and for
depositing document for review.
 The discipline meeting minutes and Assessment reports will serve as documentation of
progress made. Additionally annual Program Review.
Assessment
 Assessment reports for each class assessed will be used to document that the assessments
were done along with the assessment instruments.
 The discipline meeting minutes and Web-CT site will have evidence of the assessments.
Goals, Activities & Findings
The Business Discipline established goals and methodologies to:
 Conduct Student Learning Assessments every semester to assess all gateway courses and
eventually more advanced courses.
 Continuously review and update the Course Outlines of Record
The Business discipline has and will continue meeting regularly, both electronically and in
teleconferenced and face-to-face meetings to:
 Collaboratively discuss course offering and offerings patterns
 Improve instruction and or course design based on assessment feedback
 Continuously improve and update our offerings for technical currency, employer/employee
relevancy, and for transfer.
The Business discipline findings are summarized as follows:
 The Accounting subject area will break off into its own discipline.
 The cross-campus coordination of online offerings is effective overall.
 There is a concern about the balance of online and traditional classes.
 The discipline will continue to evaluate statistical data to assess changes and evaluate
possible changes.
J. Recommendations to the Program Review Committee:
The business discipline would like to see this process further stream-lined.
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