I Still Haven't Found
What I am Looking
for…
Chirag Gandhi
24-October-2010
MphasiS Overview
MphasiS offers a range of horizontal services specialized in Application Services (APPS), Business
Process Outsourcing (BPO) & Remote Infrastructure Management Services (ITO)
Key capabilities:
• Global Company that provides end-to-end Industry
leading Solutions
• Optimize our clients’ Infrastructure, Applications and
Business Processes by bringing together an Innovation
Ecosystem
• We address needs of our clients to reduce cost and
increase control of business processes through
automation and outsourcing
Facts:
• Revenues : $920M
• Market capitalization : $2.6B**
• 37,000 + professionals spread across 14 countries
• Our top talent retention stands at 98.15%
• World class quality processes and certifications in place
** Indicates: Based on 31st Aug 09 Share Price
Our Vision is to be the best business partner globally and consistently
deliver value to all our stakeholders
MphasiS ranked
in ‘The Tech 100’, World’s Best Performing Tech Companies of 2009,
by Bloomberg Businessweek
2
11 March, 2016
The Enterprise Search Practice
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Consulting Services
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Design Services
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Resources for search engine integration into J2EE and .net based portals and solutions
Set of best practices and design template based on the Federated Information
Enterprise Search Centre of Excellence (ESCoE)
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Design of infrastructure, deployment & integration of the enterprise search infrastructure
Information Architecture & Business Analysis services to ensure that capabilities of the search
engine are leveraged to the fullest.
Architecture and technical design services to ensure integration design provides the most
elegant solutions for information access.
Support for test design including linguistic testing
Operations design to provide process and methodology to ensure correct and optimal
maintenance of the search solution
Search Engine Integration Services
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Consulting on next generation “Information Access Platform” based business transformation
Product selection process to ensure that the selected product provides the best ROI
possibilities and is aligned with business needs
Set up a ESCoE based on client requirements covering all aspects of the Centre including
technical, resource management and financial model (cost centre or profit centre)
Provided as a managed service or build-operate-transfer model
Assessment Services
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ROI Assessment
Findability Assessment
MphasiS ranked
in ‘The Tech 100’, World’s Best Performing Tech Companies of 2009,
by Bloomberg Businessweek
3
11 March, 2016
The MphasiS Advantage
Client testimonial
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Significant Enterprise Search Experience on major
Search Engines available in the Industry
Adoption of industry best practices
Special investment on frameworks, reusable
components and processes
Support for Open Source
Proven technology innovations being used
consistently across various implementations
Ability to provide global delivery model backed by
an integrated and secure global network
Significant cost savings via leveraged sites,
onshore and offshore delivery
Improved quality, productivity and customer
satisfaction
“As you know, the first release
has been shipped on Production,
this is a major milestone of our
one web program. This release
brings more value to our customer
and reinforces the position
of <client name> on the web.
I want to congratulate each of
you, for your tremendous
contribution in this great
achievement!
Furthermore by succeeding in this
delivery, you have proven to us
that MphasiS has the capability to
support us on this long journey
that we have undertaken on the
web.”
Director – Global Web Program
for a global electrical parts
manufacturer.
MphasiS ranked
in ‘The Tech 100’, World’s Best Performing Tech Companies of 2009,
by Bloomberg Businessweek
4
11 March, 2016
MphasiS ranked
in ‘The Tech 100’, World’s Best Performing Tech Companies of 2009,
by Bloomberg Businessweek
5
11 March, 2016
Step 1: Selecting the Search Engine
MphasiS ranked
http://www.ideaeng.com/tabId/98/itemId/167/Updated-Animation-of-the-Gartner-Magic-Quadrant-fo.aspx
in ‘The Tech 100’, World’s Best Performing Tech Companies of 2009,
by Bloomberg Businessweek
6
11 March, 2016
Step 2: Implementing the Search Engine
MphasiS ranked
in ‘The Tech 100’, World’s Best Performing Tech Companies of 2009,
by Bloomberg Businessweek
7
11 March, 2016
Step 3: Using the Search Engine
MphasiS ranked
in ‘The Tech 100’, World’s Best Performing Tech Companies of 2009,
by Bloomberg Businessweek
8
11 March, 2016
http://www.ph.unimelb.edu.au/~sandor/images/WalkingDog.jpg
MphasiS ranked
in ‘The Tech 100’, World’s Best Performing Tech Companies of 2009,
by Bloomberg Businessweek
9
11 March, 2016
Step 1: Product Selection
Horizontal Search Vendor Classification
Vertical Search Vendor Classification1
1. New Idea Engineering - http://www.ideaeng.com/tabId/98/itemId/181/Overview-of-the-Enterprise-Search-Market-2009.aspx
MphasiS ranked
in ‘The Tech 100’, World’s Best Performing Tech Companies of 2009,
by Bloomberg Businessweek
10
11 March, 2016
Step 2: Implementation
http://1.bp.blogspot.com/_MBEVlUMi9kI/SQ9FFLO3jrI/AAAAAAAABIo/_gtSyaz3PdM/s1600-h/2004+Volvo+XC90+LEGO+Replica+01.jpg
MphasiS ranked
in ‘The Tech 100’, World’s Best Performing Tech Companies of 2009,
by Bloomberg Businessweek
11
11 March, 2016
Relevance
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Lack of ownership
Too much work
Property Weighted
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Models can be quite complex
Not effective across disparate
sources
Authoritative
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Link models are ineffective
Complex scenarios across
personas
Geospatial
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Uh…!!!
Social
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Does this capability truly exist?
Manual
MphasiS ranked
in ‘The Tech 100’, World’s Best Performing Tech Companies of 2009,
by Bloomberg Businessweek
12
11 March, 2016
Gotcha 1: Throw it all in…
MphasiS ranked
in ‘The Tech 100’, World’s Best Performing Tech Companies of 2009,
by Bloomberg Businessweek
13
11 March, 2016
Gotcha 2: User Experience like “Google”
MphasiS ranked
in ‘The Tech 100’, World’s Best Performing Tech Companies of 2009,
by Bloomberg Businessweek
14
11 March, 2016
Gotcha 3: Ability to handle languages
MphasiS ranked
in ‘The Tech 100’, World’s Best Performing Tech Companies of 2009,
by Bloomberg Businessweek
15
11 March, 2016
Gotcha 4: Format Conversions
MphasiS ranked
in ‘The Tech 100’, World’s Best Performing Tech Companies of 2009,
by Bloomberg Businessweek
16
11 March, 2016
Trends…
MphasiS ranked
in ‘The Tech 100’, World’s Best Performing Tech Companies of 2009,
by Bloomberg Businessweek
17
11 March, 2016
OUR VALUES:
• We are Open, Transparent and Honest
• We are Collaborative
• We Demand Excellence
• We Honour our Commitments
© 2010 MphasiS
The information contained herein is subject to change without notice.