Prof. Dr. Hesham ElDeeb
ICT Sector Strategic Goals
• Become One of Egypt’s Major Pillars of GDP
Growth
• Deploy a Modern Communications
Infrastructure
• Foster Innovation to Improve Productivity &
Citizens Quality-of-Life
• Improve Egypt Hi-Tech Image &
Competitiveness
• Help other Egyptian Economy Sectors to
Grow
ICT Sector Competitive
Advantages
• Abundant young talent, multi-lingual human
supply
• Intensive capacity-building programs
• Structurally low cost of operations
• Quality & scalable infrastructure
• Strong government support & incentive
programs
• Conducive business environment
• Strategic geographic location
ICT Sector Reform
• Strategic Direction to Reform the Sector and
Engage Egypt in the Global Knowledge-Based
Economy by Adopting the following Guiding
Principles:
Deregulating the Telecom Sector
Strengthening the Role of the Regulator and Ensuring
its Transparency
Investing in Innovation & Human Capital
Introducing Various Modalities of Public Private
Partnerships
Creating a Conducive Business Environment to Attract
FDIs
ICT Sample Success Indicators:
Contribution to GDP
ICT Sample Success Indicators:
Mobile Market Boom
ICT Sample Success Indicators:
Internet Penetration
Quality Services for Our Citizens
• e-Education:
 Achieving quality education for socio-economic development
 Qualifying world-class and technically sound ICT graduates
• e-Health:
 Improving Public Health through (Information dissemination)
 Reducing the cost and increase of the efficiency of health
services in Egypt
• Arabic e-Content:
 Increasing the access to Arabic online digital content to reach to
over 300 Million Arab speaking population around the world
 Setting the environment for the production of sustained flow of
Arabic digital content online
ICT Export Targets
Target
Revenue
2005
2010
CAGR
R&D/Engineering $100 m
KPO Services
$30 m
Localization
$40 m
38%
43%
22%
Arab Content
$200 m
46%
BPO Services
$75 m
72%
Technical Support $200 m
27%
Contact Centres $115 m
50%
IT Products*
$45 m
25%
IT Services
$280 m
27%
Target Budget: US$ 1.1 Billion
Target Employees: 37K
ICT Industry in Egypt:
Where it Stands!
• “ Egypt is ranked number 6 among emerging countries in IT
Services“
At-Kearney 2009
• “Egypt was once again among the top 10 global reformers - the third
time in 4 years – and top regional reformer this year.”
Doing Business 2009
• “Cairo is in the 7th position amongst the top 50 emerging global
outsourcing cities”
Global Services-Tholons Study, October
2008
• “Only Egypt has strong similarities with India and China...(and) is by
far the Middle Eastern Country currently best positioned to take
advantage of the boom in outsourcing”