Positive Practices in the Workplace, Lauri Tenny

THE BEST OF BLUE:
RAISING AUTISM
AWARENESS AROUND THE
WORLD
Lauri Tenney– EMC Corporation – September 2015
EMC CONFIDENTIAL—INTERNAL USE ONLY
1
SAY HELLO TO EMC
• A global leader in enabling customers to transform their
operations and deliver IT as a service.
• EMC accelerates the journey to cloud computing, helping IT
departments to store, manage, protect and analyze
information.
• We work with customers in every industry, in the public and
private sectors, and of every size, from startups to the Fortune
Global 500.
• EMC employs approximately 70,000 people worldwide. We have
400 sales offices and scores of partners in 86 countries around
the world.
EMC CONFIDENTIAL—INTERNAL USE ONLY
2
In a span of a 50-year career an
employee works over 100,000 hours.
EMC CONFIDENTIAL—INTERNAL USE ONLY
3
TRANSFORMING FROM EMC encourages
HEALTH MANAGEMENTemployees to make
informed choices about
their benefits plans and to
lead healthy lifestyles. To
help employees achieve
these goals, EMC provides
programs and resources
that create a healthyTO
andGLOBAL WELLNESS
productive working
ENGAGEMENT
environment.
EMC CONFIDENTIAL—INTERNAL USE ONLY
4
OUR BENEFITS ENVIRONMENT TODAY
WORKPLACE WELLNESS JOURNEY – CREATING A HEALTHY BUSINESS
• Unique health management approach
– Technology focused & Data Driven
• Personal health record
• Remote patient monitoring
• Health portal
• Results proven
– Targeting key risk factors
for chronic disease
• Thought leadership
– Personalized and predictable
• Expanding wellness globally
– India
– Global EAP
– Global consumer engagement
EMC CONFIDENTIAL—INTERNAL USE ONLY
5
EMC’S JOURNEY TO
AUTISM
EMC CONFIDENTIAL—INTERNAL USE ONLY
6
US BENEFITS AND SUPPORT
• EMC first extended benefits for autism services in
2009 (well ahead of state mandate.)
– As a result of mental health parity regulation, EMC
augmented to an unlimited benefit in 2011.
– In 2013, the standard office visit copays of $15 was
extended to autism benefits, including ABA therapy with a
maximum of 4 copays per month ($60)
– In 2014, in and out of network coverage parameters were
applied for the first time.
EMC CONFIDENTIAL—INTERNAL USE ONLY
7
US BENEFITS OVERVIEW
• Total spend and utilization for the past 2 ½ years is
summarized below:
2013
2014
YTD 2015
64
85
98
Total Behavioral Health Spend for Autism
Disorders
$1.28M
$1.70M
$1.05M
$4.02M
Total for ABA Therapies
$774K
$1.08M
$659K
$2.52M
# of Claimants
(6 Months)
Total
– Use of EMC’s Autism benefit continues to increase with growing awareness
among EMC’s employees and within the provider community
– Treatment for Applied Behavioral Analysis consistently represents more
than 60% of total behavioral health claims for those with Autistic Disorders
– Total claims above exclude PT/OT/ST or other non behavioral health
treatment modalities
EMC CONFIDENTIAL—INTERNAL USE ONLY
8
US BENEFITS OVERVIEW
• In light of state mandates in many states including
MA, Optum and other behavioral health carriers
have matured in their ability to manage autism
services.
• Additional programs and benefits EMC provides:
– Autism Support Group
– Global Autism Awareness Campaign in support of “Light it
Up Blue”
– MyEdGPS
EMC CONFIDENTIAL—INTERNAL USE ONLY
9
OTHER PROGRAMS
• Global EAP
– Traditional and Onsite: Traditional EAP includes 5 in-person
outpatient visits PMPY (per issue) in addition to unlimited
telephonic support (all at no cost to the employee)
– Onsite EAP counselors are available at 10+ EMC locations,
offering 30+ hours/wk of free individual and group
counseling sessions
– The EAP clinicians can provide in-person counseling,
objective viewpoints, and expert guidance
– EMC’s onsite EAP program continues to expand as demand
increases
EMC CONFIDENTIAL—INTERNAL USE ONLY
10
EMC LIGHTS IT UP BLUE
Santiago de Chile
Buenos Aires
EMC CONFIDENTIAL—INTERNAL USE ONLY
Sao Paulo-Brazil
Hopkinton, MA
Franklin, MA
Apex, NC
11
EMC LIGHTS IT UP BLUE
India
Hopkinton Cafeteria
EMC CONFIDENTIAL—INTERNAL USE ONLY
México-Torre Mayor
London
Hopkinton Cafeteria
Santa Clara, CA
12
EMC LIGHTS IT UP BLUE
EMC CONFIDENTIAL—INTERNAL USE ONLY
13
LESSONS LEARNED & TESTIMONIALS
• “If at first you do not succeed…”
• “Work through the pain…
Testimonials
“…This is a huge benefit not only to our children, but to us as parents to have a
forum that couples parents (coworkers) in our situation with an expert in our
situation” - Nancy
“Throughout my tenor here at EMC I’ve been offered numerous positions with
other corporations with higher compensation but when I weigh the generous
benefits which made all the difference in my daughter life loyalty and gratitude is
something intangible that money alone cannot buy making me proud to call
myself an EMCer!” - David
EMC CONFIDENTIAL—INTERNAL USE ONLY
14
INFLUENCING THE MARKETPLACE
2013 Gold Quill Awards
MyPowerSource
Healthy Lifestyles (2006)
Delia Vetter
Senior Director of Benefits
and Programs, EMC Corp.
BEST PRACTICE AWARDS
Immunization Program (2008)
Health Care Strategy
Scorecard (2007)
Onsite EAP
2011
The 44 Healthiest Companies
to Work For in America (2014)
Self-Management & Hypertension Control (2009)
Sodexo Build a Better You (2012)
This workplace has been
recognized by the American
Heart Association for meeting
criteria for employee fitness.
Lifetime Achievement Award (2013)
Personal Health Record
Health Care Strategy (2009)
Healthcare Excellence Award (2009 Finalist)
EMC CONFIDENTIAL—INTERNAL USE ONLY
2010 Winner: SmartBeat
Personal Health Record (2010)
2012 Finalist
Healthy Employer (Silver Award 2013)
Healthcare Heroes
15
GREAT
COMPANIES
EMC
©
Copyright
CONFIDENTIAL—INTERNAL
2015 EMC Corporation.
USEAll
ONLY
rights reserved.
16