King Abdullah Road Development Prince Sultan University – College for Women IS 370 – Project Management 13th – June - 2009 Project Manager: Mrs. Fatin Al-Kahtani Quality Team Procurement Team Cost Team Noura AlAgeel Noura Dania Al-Mazroa Hadeel Kasim Agha Al-thubaity Al-Rhili Reem Munirah Reem Nahla Saba Al-Easa Al-Sugair Al-suhaibani Al-Sabbali Al-Blawi Shaden Noura AlJobair Sultana Abahusien Sawsan Ibrahim Taif Scope Team Deema Al-Ajlan Time Team Al-Ajlan Project Manager: Mrs. Fatin Al-Kahtani Human Resources Team Hussa Al-Khalaf Maha Risk Team Amal Khalaf Al-Arifi Banan Dakhil Mashael Al-Beshr Marwah Al-Katrangi Communication Team Fahda Integration Team Al-Ammar Mashael Al-Sayari Ghada Nouf Al-Sharief Al-Namla Nouf Sara Sulaiman Al-Shathry Scope Team Done by: Deemah Al-Mazroa Reem Al-Esa Shaden Al-Ajlan About King Abdullah Road •Riyadh is the capital and largest city in Saudi Arabia. •The city has experienced very high rates of population growth. About King Abdullah Road King Abdullah road is the wealthiest business place in Riyadh Headquarters of major companies and organizations are located on the road's both sides. Huge malls, business are widely distributed on this road. King Abdullah Road runs through the center of the city from east to west. About King Abdullah Road King Abdullah Road, which has seen major building projects, will take the lead, as the most beautiful street in Saudi Arabia, from King Fahd road with its popular tourist attraction ! Problem King Abdullah Road is facing huge traffic that mostly stop and go throughout the day. Introduction "The project is aimed at expanding this main road in the capital city to accommodate a large number of vehicles," said Abdullatif Al-Sheikh, head of the project and planning centre at Riyadh Development Authority. Project Scope Statement Preliminary Scope Statement: by integration team! Scope Statement, Version 1: King Abdullah Road Development Project includes the conversion to the path of free movement of vehicles and to the direction of East and West, to increase the absorptive capacity of 190 thousand cars at the present time to 250 thousand cars per day after completion, the creation of the road to accommodate the electric train line and stations for the future and traffic management systems to accommodate advanced technology. The project would also include the length of the implementation of three tunnels, each 185 meters, with each of the road at the intersection with Prince Turki bin Abdul Aziz Street, the Takasosi Street and the King Abdul Aziz Street and a fourth closed tunnel of 700 meters long from the west of the King Fahd East Street till Olia Street. Project Description • The Upgrade of King Abdullah Road Project will provide a continuous 5.3 km Urban Freeway in Riyadh from Prince Turkey Road to King Abdulaziz Road. • The 5.3 km segment will complete one of the remaining gaps of grade separated intersections in one of the most congested corridors in the Kingdom’s capital. • The project includes construction of three lines in the main road apart from service roads. Project Description • A 10-meter line will be left in the center for establishing railway tracks in the future for operating electric trains. • It also includes three tunnels, each with a length of 185 meters and a closed tunnel with a length of 700 meters. • As well as construction of networks of public utility facilities such as water, electricity and rain water drainage. Proposed Typical Sections Primary Purpose of the Proposed Project • Reduce existing and forecast traffic jamming on king Abdullah Road between Prince Turkey Road and King Abdulaziz Road. • The project is expected to enhance traffic operations by adding freeway level capacity in an area • Improve both existing and future mobility and enhance safety throughout the corridor, while minimizing environmental and economic impacts. The project will: •Ease overcrowding •Improve mobility by moving almost twice as many cars, •Decrease travel times for all drivers, •Enhance traffic safety. •Reduce air pollution. Facts Sponsor Al-Riyadh Development Authority (ADA) Contractor Saudi Oger Contract signed in 8/6/1428 H Project duration Three years Project Funds 698 million SR number of vehicles 520,000 car daily Road tunnels 4 HRH Prince Salman Bin Abdulaziz Awards Saudi Oger the 1st phase of the Development of King Abdullah Road 18% of the work is done by now It is going to look like... Work Breakdown Structure on Microsoft Project 2007 Procurement Done by: Hadeel Kasim Agha Munirah Al-Sugair Noura Al-Jobair Procurement Procurement is the acquisition of goods and/or services •At the best possible total cost of ownership, •In the right quantity and quality, •At the right time, •In the right place •And from the right source for the direct benefit or use of corporations or individuals, •Generally via a contract. Categories of Contracts Fixed Price Time and Material Cost Reimbursable CPIF CPFF CPPC Fixed Price Contracts (Lump Sum) • Involves fixed total price. • Changing the price is very difficult since it needs the buyer’s approval on the change request rarely happen • There is big risk on the seller. They have to estimate the cost carefully in order to avoid a financial harm and prevent cost overruns. • It is usually used in governmental projects Cost Reimbursable Contracts Involves making a payment from the buyer to the seller in reimbursement for the seller’s actual costs. Added to that is a fee that typically represents the seller’s profit. Cost Reimbursable Contracts It has three main types: 1. Cost plus incentive fee (CPIF): actual allowable cost + incentive bonus 2. Cost plus fixed fee (CPFF) actual allowable cost + a fixed number 3. Cost plus percentages of costs (CPPC) actual allowable cost + percentage of total cost Time and Material Contracts It is a combination between - Fixed-price contracts - Cost-reimbursable contracts. Unit Pricing • Divides contract into units for prices and payment • Must express price in terms of both the total price of an item and its price per unit of measure. • This method is used by various types of contracts • It is used in King Abdullah Road Development contract Six main processes of procurement management 1.Planning purchases and acquisitions 2.Planning contracting 3.Requesting seller responses 4.Selecting sellers 5.Administering the contract 6.Closing the contract Procurement Planning purchases and acquisitions STATEMENT OF WORK (SOW) 1. Scope of Work 2. Location of Work 3. Period of Performance 4. Deliverables Schedule 5. Applicable Standards 6. Acceptance Criteria 7. Special Requirements SCOPE OF WORKS PROJECT TITLE: Development of King Abdullah Road (Part-1), Riyadh. DETAILS OF WORKS: The Project Comprises of the following main works, to be constructed along with the provision of LRT (by others). SCOPE OF WORKS 1. ROAD WORKS: • MAIN ROAD FREEWAY Having three lanes each 3.5 M wide roads at both directions. • SERVICE ROADS Having minimum two lanes of each 3.25 wide at both directions & Street Roads up to the project limits. • TRAFFIC MANAGEMENT Road Marking , Illuminated Road Signs & Traffic Light Signals. SCOPE OF WORKS 2. TUNNEL: 700 M, long covered section (having 3 lanes of each 3.5 M wide roads at both directions) extending from West of King Fahad Road to East Olaya Street. 3. UNDER PASSES: 3 Nos. Underpasses – (Having 3 lanes of each 3.5 M wide roads at both directions) at the intersection King Abdullah Road . In addition, the minor tunnel for KACST SCOPE OF WORKS 4. SITE UTILITY SERVICE NETWORK / SYSTEMS: • DIVERSION OF UTILITIES Diversion, re-routing & relocation of the existing Networks / Systems. • NEW NETWORKS Provision of new, Network for Wet & Dry Utilities. 5. IRRIGATION WORKS: • Irrigation New System • R.O. Plant SCOPE OF WORKS 6. LIGHTING FOR: • Tunnel. • Streets. 7. TEMPORARY WORKS & DETOUR: • Work Detour. • Temporary Power & Lighting. • Temporary Supports for exiting Columns & Function of existing King Fahad Express Way at intersection area • Relocation of traffic signals. Location of Work GENERAL: Length of the project is approximately 5.3 km extending from West of Turki Road to East of King Abdul Aziz Road. Period of Performance Start date: 22nd July, 2007 Finish Date: 21st July, 2010 Working hours: 8 hours/day Overtime: 2 hours/day Project calendar days: 1096 days MATERIAL PROCUREMENT LIST No. Description Prices 1. ROADS 1 Select backfill 2 Aggregate base SR 130/ m3 3 Subgrade base SR 80/ m3 4 Asphalt SR 270/ m3 5 Precast concrete Curbstone SR 80/ L.M 6 Yellow reflective thermoplasti paint SR 20/ L.M 7 LED studs SR 200/ unit 8 Non-reflective pavement markers (stainless type) SR 70/ unit 9 Non-reflective pavement markers (ceramic type) SR 30/ unit 10 Single tabular post with Traffic Signs (warming & regulatory) SR 300/ unit 11 Back plate for single sign SR 40-50 / m3 SR 500 -1200/ unit MATERIAL PROCUREMENT LIST No. Description Prices 2. LANDSCAPING 13 Geotextile SR 9/ m3 14 A1 graded material SR 50/ m3 15 Precast concrete Pavin blocks SR 25/ unit 16 “Berliner Tiergarten” steel edge SR 80,000 unit 17 Concrete Kerbstone type 1 & 2 SR 80/ L.M 18 Gutter stone SR 220/ unit 19 Precast concrete steps SR 150/ step 20 Trees SR 1500 (palm trees height 3 m) 21 Plants SR 20/ unit 22 Lawns SR 20/ m2 (grass) 23 Top soil mix SR 500 (16 m3) MATERIAL PROCUREMENT LIST No. Description Prices 4. TUNNEL / UNDERPASS Concrete works: 24 Structural backfill 25 Unreinforced concrete (20 Mpa) with type-V cement SR 400/ m3 26 Reinforced concrete (40 Mpa) with type-V cement SR 2000/ m3 27 Water stop 28 Polythene sheet 200 micron 29 Waterproofing membrane 30 Protection board SR 50/ m2 31 Formliners – Polymeric elastic SR 25/ m2 32 Precast prestressed beams SR 6000/ m3 33 Precast concrete slab SR 2000/ m3 SR 70/m2 (20 cm thick) SR 35 - 75/ L.M (depends on height x thickness) SR 6/ m2 SR 35/ m2 (2 layers of 4 mm) MATERIAL PROCUREMENT LIST No. Description Prices 4. TUNNEL / UNDERPASS Ventilation system: 34 Jetfoil fans 35 Sandtrap louver 36 Gravity Relief damper SR 9,000/ unit 37 Fire & Smoke damper SR 900/ unit SR 20,000/ unit SR 250/ m2 Fire fighting & other related works 38 Fire pumps & accessories SR 10,000 39 Fire hydrant with gave valve SR 15,000 40 Ductile Iron pipes & accessories 41 Heavy duty stainless steel grating SR 2500 / m2 42 Rack for hydrant accessories SR 2,000/unit 43 Portable fire extinguisher SR 15,000/L.M (300 mm) SR 7500 MATERIAL PROCUREMENT LIST No. Description Prices 44 Fire department Siamese connection 45 Manhole covers 46 UPVC pipes & accessories 47 UPVC class for drainage pipes SR 800/LM 48 Heavy duty non-corrosion metallic ladder SR 950/unit 49 Galvanised duct with supports SR 1200/LM 50 Supply grille 51 Aluminum access hatch 52 Galvanised flange connections 53 Black steel pipe schedule 40 54 Fire hose cabinet 55 Solenoid valve SR 250 (3 inches) 56 Emergency Fire exit doors SR 10,000/ door SR 12,000 SR 2500(1200 mm heavy duty/unit) SR 6,000 SR 3000 lump sum SR 1200/unit SR 8,000 SR 650/LM (200 mm) SR 1,300 MATERIAL PROCUREMENT LIST No. Description Prices Electrical works: 57 Tunnel panel boards SR 150,000/ unit 58 Control panels SR 350/ L.M (90 mm2) 59 Cables & Wires SR 120/ L.M 60 PVC conduits SR 500/ unit 61 Tunnel lighting points SR 600/ unit 62 Tunnel lighting fixtures SR 800/ unit 63 Metallic pull boxes SR 1600/ unit 64 Safety lighting fixtures SR 120/ L.M 65 Telephone cable SR 200/ unit 66 Wall mounted telephone outlet SR 250/L.M 67 Fire alarm cables SR 100,000 68 Fire alarm devices SR 200,000/ unit MATERIAL PROCUREMENT LIST No. Description Prices 69 Loop interface units 70 Grounding cable & Potential Equalizing Bars SR 50,000 71 UPVC conduits SR 60,000 72 Precast reinforced conc. Hand hole 73 Tunnel pump room lighting & power Panel boards 74 Tunnel pump room lighting points SR 700 75 Tunnel pump room lighting fixtures SR 800/ unit 76 Tunnel pump room switches & receptacles SR 5000 77 Fire alarm cables & addressable smoke detector SR 50,000 SR 6,000/ unit SR 2,000/ unit SR 150,000/ unit MATERIAL PROCUREMENT LIST No. Description Prices 5. SITE UTILITIES Sanitary Wastewater collection & Conveyance System 78 UPVC pipes 79 Glass Fiber Reinforced Plast (GRP) pipes SR 600/ L.M (300 MM) 80 Flanged ductile iron pipes and accessories SR 600/ L.M (300 MM) 81 Precast reinforced concrete manholes with frame & H.D Cover 82 UPVC pipes class 4 SR 300/LM(300 MM class 3) SR 10,000/ unit SR 450/LM (300 MM) Portable & Fire Water Distribution System 83 Stainless steel pipes and fittings 83 Ductile iron pipes with fittings 85 Gate valves with fittings & accessories SR 2500/ LM (300 MM) SR 900/ LM SR 300 (300 MM) MATERIAL PROCUREMENT LIST No. Description Prices 86 fire hydrant, gate valve fittings & accessories SR 1500/ unit 87 Electronic water meter with D.I meter box SR 5,000/ unit 88 Washout, Air release and Butterfly valves SR 15, 000 Storm Drainage System 89 UPVC pipes class-IV SR 450/ LM (300 MM) 90 Glass Fiber Reinforced Plast (GRP pipes) SR 900/ LM (300 MM) Sub Soil Drainage System 11 Perforated UPVC pipes SR 500/ LM (300 MM) MATERIAL PROCUREMENT LIST No. Description Prices Irrigation System 92 Reverse Osmosis (RO) Treatment Plant SR 20,000 93 Pumps for ground water wells SR 50,000 94 Horizontal Centrifugal Pumps SR 50,000 95 Control Panel SR 10,000 96 Exhaust fan 97 Portable submersible pumps SR 15,000 98 RTU in pump room SR 20,000 99 Antenna SR 5,000 100 Electro magnetic flow meter SR 7000 101 Level measurement & tank’s motorized valve SR 15,000 SR 80 (plastic), SR 500-1200 (steel) MATERIAL PROCUREMENT LIST No. Description Prices Irrigation System 102 UPVC pipes class-V SR 800/ LM 103 Polyethylene tubing SR 200/ LM 104 Gate valves with fitting & accessories SR 300/ unit 105 Double acting air release valve SR 600/ unit 106 Blow off including gate valve SR 800/ unit 107 Solenoid valve SR 200/unit 108 Single outlet emitters SR 160/ unit 109 Automated flushing valves SR 2000/ unit 110 Flexible tubing 111 Sprinklers 112 Irrigation controllers SR 20,000/ unit 113 Central control system with PC SR 20,000/unit SR 60/LM SR 150/ unit MATERIAL PROCUREMENT LIST No. Description Prices Ground Water Drainage System 114 Perforated uPVC pipes 115 Stainless steel ladder SR 10,500 116 Pumps set SR 26,000 117 Control Instruments SR 15,000 118 Ventilating system SR 20,000 SR 90 Street & Area Lighting 119 Powder coated steel poles 120 Lighting fixtures 121 Lighting Circuit Cables SR 15,000/ pole SR 2000/ unit SR 900 MATERIAL PROCUREMENT LIST No. Description Prices Ground Water Drainage System 122 13.8kV XLPE/SWA/PVC Cables SR 6,000,000 123 Fiber Optic Cables SR 4,000,000 124 Low Voltage Cables SR 2,000,000 125 13.8kV manhole frames & covers 126 Main Distribution Board SR 35,000 127 Panel boards SR 15,000 SR 2500 Telecommunications 128 uPVC conduits SR 20,000 129 Cables SR 35,000 MATERIAL PROCUREMENT LIST No. Description Prices 8. TEMPORARY WORKS & DETOURING 130 Steel Vehicle bridge SR 30,000/unit 131 Steel Pedestrain bridge SR 15,000/unit 9. MODIFICATION TO KACST SERVICES 132 Boundary Fence 133 Hollow Blocks SR 600,000 134 Toilet accessories & Fixtures SR 300,000 135 Doors & Windows SR 30,000 136 Roof treatment SR 20,000 SR 1,250,000/ unit SALIENT FEATURES & SUMMARIZED QUANTUM OF WORKS Utilities & Landscaping: •WET UTILITIES Description Unit Sanitary Water System (Pipes Of All Dia’s) Lm Quantit y 1445 Diversion Of Sanitary Water System (Pipes Of All Dia’s) Lm 1410 Storm Drainage Water System (Pipes Of All Dia’s) Lm 32225 Diversion Of Storm Drainage Water System (Pipes Of All Dia’s) Sub-Soil Drainage System (Pipes Of All Dia’s) Lm 4290 Lm 30525 Ground Water Drainage System(Pipes Of All Dia’s) Lm 25535 Portable & Fire Water System(Pipes Of All Dia’s) Lm 16610 Diversion Of Portable & Fire Water System (Pipes Of All Dia’s) Irrigation Network & Fire Water System (Pipes Of All Dia’s) Fire Fighting System(Pipes Of All Dia’s) Lm 9070 Lm 495988 Lm 2115 SALIENT FEATURES & SUMMARIZED QUANTUM OF WORKS •DRY UTILITIES Description Unit Site Electrical Power System (Cable of All Sizes) Light Cables for Street Lights (Cable of All Sizes) Duct Bank for Street Light (All Sizes) Lm Quantit y 97103 Lm 157150 Lm 2460 Telecommunication System (All Sizes) Lm 111643 Unit •LANDSCAPING Description Trees No Quantit y 13136 Ground Cover & Shurbs etc. No 781880 Interlock Paving sqm 301765 SALIENT FEATURES & SUMMARIZED QUANTUM OF WORKS ROAD WORKS DESCRIPTION ASPHALT PAVEMENT Free Way & Ramp – 130 mm thick UNIT m2 QUANTI TY 383475 m2 206102 Service Road, Side Road & Intersection Outside Boulevard Area – 100 mm thick ASPHALT CONCRETE SURFACE COARSE m2 177373 m2 383475 Free way & ramp – 70 mm thick m2 206102 Service Road, Side Road & Intersection Outside Boulevard Area – 50 mm thick PRE CAST CURB STONE m2 177373 lm 31102 NEW JERSEY BARRIER lm 17289 DESIGN CONSULTS AND SCOPE OF WORK S.NO. CONSULTANT NAME SCOPE OF WORK 1 SAUDI CONSULTING SEVICES ENGINEERING DESIGN 2 DORNIER CONSULTING ROAD DESIGN 3 AS & P URBAN DESIGN 4 BW + P ABROAD LANDSCAPING DESIGN LIST OF SUB-CONTRACTORS AND SCOPE OF WORK S.NO. 1 CONSULTANT NAME SCOPE OF WORK 2 AL-OHADIEH CO. FOR TRADING AND INDUSTRIES BMC SAUDIA EARTH WORK & WET UTILITY WORK WATER PROOFING 3 AL-FAHAD CO. ASPHALT WORK 4 AJRAF CONTRACTING EST. DEEP WELLS 5 SHIBH AL-JAZEERA PILING WORK 6 ROAD MARKING 7 NATIONAL ROAD CERAMIC FACTORY RAIYADH VILLA EST. 8 AL-RASHED ABETONG (ARA) PRECAST ELEMENTS 9 AL-MANAS EST. EARTH WORK EARTH WORK Applicable Standards The Road Design will be based on the following: 1.Technical standards and specifications of the components of the operational elements of the roads in Riyadh - the secretariat of the Riyadh region 2. Ministry of Transport Study and Design Department highway design manual 3. A Policy on geometric design of highways and streets Acceptance Criteria It will be accepted if the final output meets the standards of ADA. Procurement Planning Contracting Evaluation Criteria The lowest Price within the standards of ADA (Al-Riyadh Development Authority) Procurement Requesting Seller Responses Qualified Seller List 1. Saudi Oger LTD 2. Shibh Al-Jazira Contracting Co 3. Lord's Qonal Construction 4. Saudi Binladin Group 5. Joana and Pracfides Company 6. Vinci Construction Grand Qualified Seller List 7. Rio Trading & Contracting Ltd 8. Daelim Company 9. AlFahd Company 10.Archirodon Saudi Company 11.Balfour Beatty 12.Batiment Company 13.Pisces company Procurement Selecting Sellers Saudi Oger LTD was selected Weighted Decision Matrix Created by: Arriyadh Development Authority Project Saudi Oger LTD Shibh Al-Jazira Contracting Co Balfour Beatty Archirodon Saudi Company Batiment Company Lord's Qonal Construction AlFahd Company Criteria and Weight Weighted Cost A B C Project Scores (55%) (15%) (15%) (15%) 90 60 70 80 81 70 50 80 50 65.5 75 30 60 70 65.25 65 50 40 80 61.25 85 20 30 40 60.25 60 40 90 50 60 55 30 60 30 48.25 A: Technical standards and specifications of the components of the operational elements of the roads in Riyadh the secretariat of the Riyadh region B: Ministry of Transport Study and Design Department - highway design manual C: A Policy on geometric design of highways and streets Weighted Decision Matrix Created by: Arriyadh Development Authority Criteria and Weight Weighted Project Cost A B C Project Scores (55%) (15%) (15%) (15%) Saudi Binladin Group 50 20 70 40 47 Daelim Company 45 70 20 50 45.75 Vinci Construction 30 40 50 70 40.5 Grand Joana and Pracfides 40 30 60 30 40 Company Rio Trading & 35 60 30 20 35.75 Contracting Ltd Pisces company 20 80 40 20 32 A: Technical standards and specifications of the components of the operational elements of the roads in Riyadh the secretariat of the Riyadh region B: Ministry of Transport Study and Design Department - highway design manual C: A Policy on geometric design of highways and streets Weighted Score by King Abdullah Road Development Procurement Administering the Contract Procurement Plan Changes Control • If there is a change that is requested at any point of time in the project, a change request form should be filled and delivered to the project manager. This change request is analyzed in all aspects to identify its impact and the consequences on the project. • If the request is accepted, all teams’ members should be notified in order to adjust their plans Contract Clause Payment and Warranty: If necessary, the contractor may get a prepayment on credit not more than 10% of the contract’s cost after delivering the work site; in return of a bank warranty of the same amount. Preliminary Delivery: After finishing the work, the contractor should evacuate the site from all the equipments, materials, and waste to pave the site to be fit for use. Then, He sends a written notification to the owner, who sets the preview date to preliminary delivery . Contract Clause Unsatisfying Final Preview: oIf there were any defects, flows, or deficiencies in the final preview • the final delivery date is postponed • the maintenance period is extended until the flows are resolved by the contractor in a reasonable period of time assigned by the project engineer. o If this period ended and the issues are not yet resolved, the owner has the right to get the defects fixed on the contractors expense and under his responsibility or it could be deducted from the cost. Contract Clause Withdraw the Work from the Contractor: The owner has the right to withdraw the work from the contractor in these situations: • If the contractor showed any latency in progress, or stopped entirely in such a way the owner feels that the project won’t be delivered on time. •If the contractor withdrew, left, or subcontracted without prior written permission from the owner. •If the contractor violated any condition of the contract or refused to obey any of the contract’s obligations in which any of these issues are not resolved after 15 days of writing a request to resolve these problems. •If the contractor is bankrupt, requested a bankruptcy , or the contactor’s company is resolved. Contract Clause Withdraw the Work from the Contractor: The project could be withdrawn from the contractor by a written notification based on the recommendation of the proposal examination comity without any legal consequences. Contract Clause Consequences of work withdraw: 1. In the case of withdrawing the work from the contractor, the owner has to resort to one of the following actions • to agree with the following bidder on the execution of the work at same offered price. In the case of nonapproval, negotiation with other bidders is made. • New Tender will be conducted to select a seller. 2. If any of the withdraw situations is applied, the owner has the right to reserve the equipments and machines found in the site to use them for completing the work without paying the contractor. 3. After settling the contractor’s outlay with the owner, the contractor has the right to reclaim his equipments and machines from the site. Corrective Actions 1. Contract termination before completion: If one of the contractors decided to terminate the contract before the completion of the project, this contractor should pay the penalty clause determined in the contract. Then a new Tender will be conducted to select a seller as soon as possible. 2. Not following the accepted standards This could be considered as a part of the penalty clause since the accountable party should adjust the work to follow the standards. Otherwise, they have to go back to the penalty clause. Corrective Actions 3. Uncertainty in the contract It depends on the effect of it on the project and usually the legal consultant analyzes the consequences of these conflicts and usually the court should take a place here. 4. Changes in Materials prices Because some of economic environment changes, the prices of materials might change after estimating. The procurement team should inform the cost team manager about these changes and an urgent meeting should be held in order to see how the project team could use some of the reserved extra money without affecting other constraints of the project like quality and time. Procurement Closing the Contract Client Acceptance Before the end of the maintenance period, the contractor sends a written notification to the owner and set the preview date to the final delivery . If the work is within standards and requirements are met, then the final delivery is completed, recorded in court and signed on by both parties. A Sample of “Project Acceptance Form” Cost Team Done by: Noura Al-Ageel Reem Al-Suhaibany Sultana Abahussein Cost Team Done by: Noura Al-Ageel Reem Al-Suhaibany Sultana Abahussien Requirements •Cost Estimating: Involves developing an approximation or estimate of the costs of the resources needed to complete the project. •Cost budgeting: Involves allocating the overall cost estimate to individual work items to establish a baseline for measuring performance. And the main output is cost baseline •Cost control: Involves controlling changes to the project budget. And the main output is earned value management chart. Resources Available Cost Budget (WBS level 1) = 698.752.456 Million Riyals. WBS level 2 : 1. General requirements: 7,136,097.00 2. Temporary works Detour: 13,816,061.00 3. Wet Utilities: 132,113,026.00 4. Dry Utilities: 118,871,394.00 5. Open and close section civil structure: 247,213,458.00 6. Open and close section electro mechanic: 37,778,723.00 7. Roads: 62,535, 309.00 8. Landscaping: 68,123,588.00 9. KACST 11,164,820.00 * The level 2 here is different from our level 2 in the WBS because we had to follow our WBS which sometimes combines between two of the upper numbers. Calculation of Cost Baseline Time percentage of task work = Total days of task in quarter / Total work days for the Task (without the elapsed days) The amount of budget needed for a quarter = time percentage of task work * total budget for the task. Cost Team Actual Work Using MS Excel 2007 Time Team Done by: Sawsan Ibrahim Noura Al-Thebaity Nahla Al-Sabbali WBS with Resources 3. Executing 3.1 Site Pre-construction 3.1.1 Manage traffic. Network links 3.1.1.1 Close center Human resources, employees 3.1.1.2 Construction of temporary side track and detours BRIDGE, CLEAR ROAD 3.1.1.3 Supply and installation of temporary road lighting/signals electrical supply, Temporary Road Lighting, Diesel Driven WBS with Resources 3. Executing (Cont’d) 3.2 Construction 3.2.1 Removal of existing /Demolition Structure. paint layers, dialog box 3.2.1.1 Removal or demolition of culverts maintenance of road 3.2.1.2 Removal or demolition of concrete curb Cutting line 3.2.1.3 Removal or demolition of concrete channel Hammer crushes, asphalt and gravel roads 3.2.1.4 Removal or demolition of gullies Machinery, Electricians WBS with Resources 3. Executing (Cont’d) 3.2.2 Start new Construction cleaning services, experienced company, ENGINEERS, machines 3.2.2.1 Earth works Bulldozer - This is used primarily for pushing soil. Dump Truck Shovels - vehicles and are used to fill up the dump trucks Software products, technical papers, Modeling, education program 3.2.2.1.1 tunnel site preparation legal requirements, soil properties, shaft and tunnel excavations, pile driving 3.2.2.1.2 Ground surface treatment tips for waterproofing foundations, Engrave-A-Crete Tools, Supplies, cleaning 3 .2.2.1.3 Site Excavation Loaders, Dump Trucks, soil properties 3.2.2.1.4 Backfill with cement/sand Towable Soil Cement, cement, water, soil, cement slurry backfill WBS with Resourcse 3. Executing (Cont’d) 3.2.2.2 Electrical Conduit and Pits Electrics, communications, electrical technology 3.2.2.2.1 Supply electrical conduit. Conduit fittings, PVC conduits, metal conduits, lengths of solid tubing 3.2.2.2.2 Installation of conduit in road construction. Demobilization of the trenchless, Preventing and Defending Against Highway 3.2.2.2.3 Supply and installation of electrical pit. Supply, installation and commissioning 3.2.2.2.4 Supply and installation of Telecommunication system Telecommunications voice and Data systems , VOIP , Maintenance WBS with Resources 3. Executing (Cont’d) 3.2.2.3 Pavements Cement dense-graded mix, LEAN CONCRETE CEMENT-BOUND MATERIAL, GSB is usually the material used in the SUB-BASE LAYER 3.2.2.3.1 Preparation of the existing surface 3.2.2.3.2 Slashing 3.2.2.3.3 Filling Pavements 3.2.2.3.4 Crack filling WBS with Resources 3. Executing (Cont’d) 3.2.2.4 Landscape Works Rollers - they are used for compaction. Soil, organic material and drainage material, seeds, grass, plants, trees 3.2.2.4.1 Slashing 3.2.2.4.2 Concrete edging 3.2.2.4.3 Irrigation system, supply and installation 3.2.2.4.4 gardening 3.2.2.4.4.1 Grass seeding 3.2.2.4.4.2 Planting trees WBS with Resources 3. Executing (Cont’d) 3.2.2.5 Traffic Signal and Road lighting Traffic signs, lightening 3.2.2.5.1 Supply and installation of traffic signal equipment 3.2.2.5.2 Supply and installation of Road lighting 3.2.2.6 Completion and closing of construction Nite-Hawk, Road sweepers 3.2.2.6.1 Removal of the temporary road lanes and detours 3.2.2.6.2 Removal of the temporary road lighting and signal 3.2.2.6.3 Repair service roads WBS with Resources 4. Monitoring and Controlling White Papers, Director, Chief Executive, architectures, stakeholders 4.1 Team Meetings 4.1.1 Design Review 4.1.2 Design verification 4.2 Milestone Report 4.3 Status/Progress Reports 4.3.1 Status Report 1 4.3.2 Status Report 2 4.3.3 Status Report 3 4.4 Risk Register 4.5 Quality Assurance WBS with Resources 5.Closing Director, Chief Executive, architectures, stakeholders, White Papers. 5.1 Prepare final project report 5.2 Present final project 5.3 Get the final acceptance from client 5.4 Write lessons learned 5.5 Road and monorail trial tangible 5.6 Put road into action Time Team Actual Work Using MS Project 2007 Quality Team Done by: Dania Al-Rehily Saba Al-Bluwi Taif Al-Ajlan Policy of Saudi Oger is to promote, improve and maintain client satisfaction and to meet rigorous expectations of the market through the delivery of services compliant with International Standards, and particularly with the requirements specified in the ISO 9000 series Quality The Quality Management System in Saudi Oger exemplifies the Management's commitment towards the quality of products delivered to its customers. The QMS is designed to permanently: - Determine customer needs and specify them in the form of defined requirements for the organization, - Determine, plan, carry out, monitor and adapt the service realization processes, - Expand the range of corporate experience & expertise, - Review its performance to streamline internal processes, optimise efficiency and bring forth improvements. - Considerable efforts are ongoing to monitor, measure, analyse these processes and institute improvements to the Quality Management System. http://www.saudioger.com/quality_management.html ISO ISO has developed over 17500 International Standards on a variety of subjects and some 1100 new ISO standards are published every year http://www.iso.org/iso/iso_catalogue.htm Materials All materials shall be inspected and/or tested, and accepted by the Engineer before incorporation into the work. Those items of major importance which are used in normal highway construction and may fall in the category are: 1. Portland Cement 2. Asphalt Materials 3. Reinforcing Steel 4. Structural Steel 5. Precast Concrete Pipe 6. Miscellaneous Metal Products 7. Lime http://www.mot.gov.sa/L_Mowasafat.asp http://www.momra.gov.sa/MinistryPrograms/BuildingTestDept.aspx http://www.momra.gov.sa/MinistryPrograms/BuildingTestDept.aspx There are forms should be filed by engineers such as Sampling and Testing Field Quality Control and Documentation 1. Responsibility of the Engineer 2. Types of Samples Types of Samples 3. Sampling and Testing Requirements 4. Locations for Taking Samples 5. Acceptance of Materials Types of Sampling a. Qualifying Samples: Qualifying samples are taken and tested to determine the quality of a given product or general source of material b. Job Control Samples: Job control samples are tested at the project site, or at the site of production for the purpose of quality control of all materials used in construction. Material samples shall be taken at the location where the material is required to meet specification requirements c. Split Samples: Split samples are a split part of a job control sample taken by the project personnel and sent to the Materials and Research Department laboratory to check the results of the field control tests http://www.mot.gov.sa/L_Mowasafat.asp Types of Sampling (Cont’d) d. Check Samples: Check samples are taken of materials that are used in construction work. They are similar to job control samples except that they are taken and tested by, or in the presence of the Engineer or his designated representative e. Information Samples: These may be samples taken during production of materials and prior to the point at which acceptance is made, gradation samples to determine the type of material available f. Acceptance Samples: Acceptance samples are taken at random locations for the purpose of determining compliance with specifications and final acceptance of the material prior to provisional handover http://www.mot.gov.sa/L_Mowasafat.asp Customers Who are the Customers? - Government - Citizen What about their satisfaction? The government is satisfied and proud of what are they achieving but since citizens are effected and annoyed from constructions they are complaining. Human Resources Team Done by: Mashael Al-Besher Maha Al-Arifi Hessa Al-Khalaf Human Resources Project human resource management includes the processes required to make the most effective use of the people involved with a project. Human resource management include all project stakeholders sponsors, customers , project ream members, support staff, suppliers supporting the project, and so on. Human Resource Processes 1. Human Resources Planning 2. Acquiring the project team 3. Developing the project team 4. Managing the project team Human Resources 1st process Human Resources Planning •Project Organizational Chart. •Responsibility assigning Matrix. •Staffing management plan. Planning: Responsibility Assigning Matrices “Developing a Responsibility Assignment Matrix One tool that project managers use to keep these assignments clear is the Responsibility Assignment Matrix (also called the RAM, or the Responsibility Matrix). This matches deliverables with the people who are responsible for them. For every piece of the project, the matrix shows who needs to contribute what for the project to be completed.”1 RAM(Responsibility Assignment Management) R Responsible (People who do the work) A Accountable (People who make sure the work gets done) C Consulted (People who provide input before and during the work) I = Informed (People who are kept informed of progress) 1. Initiating WBS activities 1. 1 Traffic management 1.2 R R R R Civil engineer P P QS & cost control 1.5.1.2 R P Structure engineer Road engineer 1.5.1. 1 R Site inspector O B S 1.5.1. 2 R,P Electric engineer Admin 1.3 1.4 1.5 1.5.1 R,P P P,R R,P R,P P R 2. Planning 2.1 Traffic management 2.1.1 R 2.2 2.2.1 2.2.2 R P R,P 2.5 R,P R,P R,P Structure engineer P R,P R QS & cost control Civil engineer 2.4 P Site inspector Road engineer 2.3 R,P Electric engineer Admin 2.1. 2 R R P P R,P R,P R 3.Executing 3.1 Traffic management 3.1.1 3.1.1.1 3.1.1.2 R,P Electric engineer 3.2.1 3.2.1.1 P 3.2.1.2 R,P P Admin R,P Site inspector Structure engineer 3.1.1.3 3.2 R R R,P R P R,P QS & cost control Road engineer Civil engineer R,P P R P R R,P R R,P 4.Monitoring and Controlling 4.1 Traffic management 4.1.1 4.1.2 R,P Electric engineer 4.2 4.3 R 4.3.3 4.4 R,P 4.5 R,P R P Site inspector P R R,P P QS & cost control P R Road engineer Civil engineer 4.3.2 P Admin Structure engineer 4.3. 1 P R P P R,P R R 5. Closing 5.1 Traffic management 5.2 5.4 5.5 R 5.6 P Electric engineer Admin 5.3 P R,P P Site inspector Structure engineer R QS & cost control P P R,P P R R R Road engineer R,P Civil engineer R R RAM Showing Stakeholder Roles R = Responsible (People who do the work) A Accountable (People who make sure the work gets done) C Consulted (People who provide input before and during the work) I Informed (People who are kept informed of progress) Eng. Muzahi m Muzahi m Eng. BWP of Hamme German d y Dorsch Consul t Riyadh Citizens developme of Saudi nt Arabia commission Saudi Governme nt S P P R A I S System Test S A A R P R S User Acceptan ce Test S P P A I I S Unit Test S A I P A R S INTEGRA TION UNIT Staffing Management plan (570) Employees will be working on the project. 1 Project Manager. 2 Assistant Project managers. 15 Engineers: 5 - civil engineers, 5 - field engineers, 5 - construction engineers. 2 Contract administrators. 40 traffic team. 20 Architects. 300 construction laborers. 2 estimator. 50 truck drivers. 2 inspectors. 30 financial department. 1 Quality assurance manager. 100 electricians. 5 Planner / scheduler Human Resources 2nd Process Acquiring the project team •Resource Histogram. •Roles and responsibility. •Personnel Salaries. Resource Histogram 600 500 Contract administrator Inspector estimator 400 planner / sceduler quality assurance manager 300 traffic team electricians truck drivers 200 Architects Construction laborers 100 engineers finacial department 0 jul '10 apr '10 jan '10 oct '09 jul '09 apr '09 jan '09 oct '08 jul '08 apr '08 jan '08 oct '07 jul '07 Managers Roles and Responsibilities: Project Manager Assistant Project managers Architects Financial department Full time they manage the overall project, and make decisions, have the responsibility of the planning, execution, and closing of King Abdullah St. project. Full time During the construction process, they assist with managing all construction workers. They must often meet with contractors and designers for accurate scheduling, staffing, and cost analysis. They often create the progress and budget reports necessary to compute remaining estimates. They work directly with the Project Manager. Part time They transform the project’s needs into legible plans for builders to work from. They plan, design, and oversee all processes. Using rational ideas, they create drawings and formats with specific measurements to be used throughout the building process. Full time responsible for managing the project’s finance. From the projects cost, and the actual value of the project, to paying salaries and purchasing equipments. Contract Administrat or Estimators Field Engineers Electrician Part time Due to the numerous documents and contracts that must be properly maintained before, during, and after the construction process, administrators are delegated the duties of preparing each piece accurately. They coordinate the ideas of owners, contractors, and designers into clear documents, so they must meet with each on a regular basis to ensure there are no discrepancies. They are also responsible for negotiating any specific details that need to be altered. Part time By using a combination of past experiences and project specifications, these associates accurately project the amount of materials, equipment, and man hours that must be utilized in order to complete a given project. Based upon these calculations, they create a project budget that is presented to owners. All necessary details must meet not only legal, but also company policies and guidelines. Full time Responsible for daily inspections, field engineers ensure that plans are being properly executed. They are also required to monitor site progress to ensure schedules are being maintained. If problems arise, they need to have a thorough knowledge of concepts and procedures in order to quickly, and often times creatively, find a solution. Part ime Install, maintain, and repair electrical wiring, equipment, and fixtures. Ensure that work is in accordance with relevant codes. install or service street lights, intercom systems, or electrical control systems. Constructio n laborers Full time : Perform tasks involving physical labor at building, highway, and heavy construction projects, tunnel and shaft excavations, and demolition sites. May operate hand and power tools of all types: air hammers, earth tampers, cement mixers, small mechanical hoists, surveying and measuring equipment, and a variety of other equipment and instruments. May clean and prepare sites, dig trenches, set braces to support the sides of excavations, erect scaffolding, clean up rubble and debris, and remove asbestos, lead, and other hazardous waste materials. May assist other craft workers. truck drivers: Part time drive trucks across the project to supply with materials. Traffic team: Full time manages the traffic complexes caused by the project. They put caution signs and leading signs. Provide other routes for citizens. Until the road is safely constructed. Quality assurance manager To ensure quality products, these administrators design and implement adequate procedures and policies. They administer testing of products whether on or off site to guarantee safe and quality projects are being completed. Their responsibility is to assess specific aspects; therefore they must be knowledgeable in multiple areas of the construction field. Full time Inspector Part time must be knowledgeable of all zoning laws, community ordinances, and legal codes that are to be maintained by each facility type. If any inconsistencies occur, they must be capable of offering advice to contractors in order to clear any issues. Planner/ scheduler Part time Based on preliminary reports, these associates will schedule crews, plan deliveries, and organize materials. While under construction, they gather and analyze information necessary for reporting exact progress. They must follow company policies, and will often alter schedules throughout the process of construction Civil engineers Full time responsible for developing organized product designs. They must calculate the accurate amount of staff, material, and equipment necessary to complete a project. must have knowledge in every issue related to construction and design. They are responsible for monitoring costs and expenditures throughout projects. These associates must be highly trained and possess a technical education with a construction background. Personnel Salaries Project Manager. SAR 90.50 Assistant Project managers. SAR 60.70 Engineers: - civil engineers, - field engineers, - construction engineers SAR 85.25 SAR 76.00 SAR 81.00 electricians. SAR 75.00 construction laborers SAR 20.00 truck drivers. SAR 53.73 www.payscale.com Personnel Salaries Architect SAR 70.00 financial department. SAR 41.85 Contract administrator SAR 57.85 estimator SAR 69.70 Inspector SAR 100.00 Planner / scheduler SAR 65.50 Quality assurance manager SAR 40.00 traffic team. SAR 30.00 www.payscale.com Human Resources 3rd Process Developing The Project Team •The Stages of Team Development •Training. •Team building. •Disc profiles. •Reward and recognition system. The Stages of Team Development The team and the organization can take specific actions at each stage of team development to support the team’s success in accomplishing the team mission. The Stages are: 1. Forming 2. Storming 3. Norming 4. Performing 5. Transforming OR Ending The Stages of Team Development 1. Forming: A group of people come together to accomplish a shared purpose. 2. Storming: Disagreement about mission, vision, and approaches combined with the fact that team members are getting to know each other can cause strained relationships and conflict. 3. Norming: The team has consciously or unconsciously formed working relationships that are enabling progress on the team’s objectives. The Stages of Team Development 4. Performing: Relationships, team processes, and the team’s effectiveness in working on its objectives are synching to bring about a successfully functioning team. 5. Transforming: The team is performing so well that members believe it is the most successful team they have experienced. 5. OR Ending : The team has completed its mission or purpose and it is time for team members to pursue other goals or projects. Not every team moves through these stages in order and various activities such as adding a new team member can send the team back to earlier stages. Training Just In Time Training Benefits Research that shows the 70% of information learnt on training courses is forgotten by the time it the student needs it. However, creating multimedia versions of each course means that students can instantly refresh their knowledge at any time and wherever they are in the world. Engineering Adventures software makes it easy for anyone to create their own 'just in time training' courses and gives us the power to create cost effective courses for others. Training Just In Time Training Approach The concept of 'just in time training' has evolved with distance learning courses provided over the Internet. The idea is that you do not take the training course until you need the information. With interactive training courses being available 24 hours a day via CD-ROM or the Internet this concept has already become a reality. The implication for industry should have a major impact on the way we work in the future. Team Building The Myers-Briggs test describes four basic areas of personality: 1/Extroverts appear outgoing and are energized by people, and are very effective in pursuits that involve other people. Extroverts tend to be sensation-seeking, spontaneous, and gregarious. They enjoy crowds, noise, and stimulation 2/Introverts are rested and energized by solitude, and are very effective in solitary pursuits. An introvert is a person who prefers to process thoughts internally. Introverts tend to think before they speak. They often perform well in analytical roles that require intelligence or logic Team Building The Myers-Briggs test describes four basic areas of personality: 3/Sensors want, trust, and remember facts, and usually describe themselves as "practical". For a Sensor, intuition is untrustworthy and might seem like mental static. 4/Intuitives prefer metaphor, analogy, and logic, and tend to reason from first principles and hunches. While Sensors pride themselves on living in the real world, Intuitives pride themselves on seeing possibilities. This can cause conflict. Intuition as a perceiving mode of consciousness filters experience through the unconscious mind. Intuition focuses on possibilities rather than realities.. Disc Profiles Why need to understand yourself and others? 1/You will acknowledge your strengths so that you can fully utilize them for career advancement. 2/You will D.I.S.C.over your weaknesses so that you can manage them or improve them if you want to. 3/You will also be able to recognize and appreciate the strengths of others so that you can improve relationships. Why understand your team? 1/You will know how to motivate others to get the job done. 2/You will be able to build harmony and team synergy because you will utilize the different styles of members of your Team. 3/When recruiting, you will be able to identify the type of behavior that is needed in the role and also whether the applicant will blend into your existing team. based on his studies of ‘normal behavior’ rather than the ‘abnormal’ psychology being studied at the time. In 1921 he renamed the 4 quadrants, Dominance, Influence, Steadiness and Compliance which has the acronym D.I.S.C. and is the system we use. Personal profiles are an ideal tool that help individuals, teams and recruiters understand themselves and others. D is for Dominance, the Driver. These people are direct, forceful, and results oriented people. They love new challenges. I is for Influence, the Communicator. They want to be everybody’s friend. They tend to be optimistic, energetic and outgoing. They are generally talkative and work well as salespeople. S is for Steadiness, the Planner. Patient and relaxed, they’re content to hang back in the crowd and look for direction from others. An excellent choice as an administrator or receptionist. C is for Compliance, the Analyst They like rules and policies. High “C” people tend to be very detail oriented and accurate. They are a great choice for a bookkeeper or accountant. It is important to remember that we are a mixture of all the elements of the 4 styles and this mix changes during our lives according to our circumstances and our needs. Reward and Recognition System Employee recognition is not just a nice thing to do for people. Employee recognition is a communication tool that reinforces and rewards the most important outcomes people create for your business. When you consider employee recognition processes, you need to develop recognition that is equally powerful for both the organization and the employee. You must address five important issues if you want the recognition you offer to be viewed as motivating and rewarding by your employees and important for the success of your organization. Project managers must asses their team performance when they find area for that can improve its their job to motivate their teams Human Resources 4th process Managing the project teams • • • Techniques to manage teams. The Usual Problems and conflict. Tips to manage team members. Techniques to Manage Project Teams •Observation and Conversation : Observation and conversation involves project managers using indicators such as progress toward project goals, interpersonal relationships, and pride in accomplishments and work of project team members. •Project Performance Appraisals : Project performance appraisals is a vehicle which enables team members to receive feedback from supervisors. Performance Appraisals can be used to clarify team member’s responsibilities and to develop training plans and future goals. www.anticlue.net Techniques to Manage Project Teams (cont.) •Conflict Management Conflict management involves the reduction of destructive disagreements within the project team. The project manager can allow the problem to resolve itself or use informal and formal interventions before the conflict damages the project. •Issue Log An issue log is a list of action items and the names of the team members responsible for carrying them out. Issue logs provide project managers with a way to monitor outstanding items. www.anticlue.net The Usual Problems and Conflicts • It is not hard to see the sorts of problems that are likely to arise. • People unclear of what their role is. • Frustration from constant changes of direction. • Loss of perspective. We will never climb the mountain. • Lack of availability of key personnel. • Splintering of the team into small groups who work independently and at cross purposes to each other. The Usual Problems and Conflicts (cont.) • Never enough time to get the work done. • Burn out as the project progresses. People being asked to do more and more when their productivity is falling through overwork. • Two people trying to do the same job because they think they are responsible. Often leads to aggravation and a breakdown in working relationships. • Things falling between the cracks. Everyone thought it was someone else who was responsible. Tips to Manage Team Members Setting up team members: • Introducing the to each other. • Inform them about their roles. • Explain the main purpose of the project. Extra rewards: • Appreciation. • Maintaining enthusiasm. • Making them feel valued. Escalation Path: means there is a clear expectation set that if something cannot be resolved, we will react in this manner. An escalation process has two clear benefits: • It ensures problems are addressed quickly because everyone knows what to do. • It sets authority levels and people understand who is making decisions http://www.projectperfect.com. Tips to Manage Team Members ( Cont.) Individual Skills: • discover strengths. •Re-write roles. •Use skills. Team Interaction: •Weekly Meetings. •It makes people focus on their goals for the week. •It gives them a sense of commitment. •It alerts about problem. •It enables people to see how the work of other people may be impacted by what they are doing. •It brings out issues between different project team members. •It is a chance to set action items and follow up the following week. http://www.projectperfect.com We can use software in human resource management: Project 2007: Keep track of the whereabouts resources thought stored information and reports assignments. Dentine the potential resource shortage that may force a project to miss schedule deadlines Identify underlined resources and reassign them. Use automated leveling to make level resources easier to manage. Risk Team Done by: Amal Khalaf Banan Dakhil Marwah Al-Katrangi Main Processes of risk Management 1. Risk Management plan 2. Risk identification : • Start of risk register 3. Qualitative risk analysis: • Update the risk register • Risk matrix 4. Risk response planning: • Mitigation strategy Risk Management Plan • Documents the procedures for managing risks throughout the project • Components – Methodology – Roles and Responsibilities – Budget and schedule – Risk Documentation Risk Management Plan • Components – Methodology • The risk management will be performed by developing plans for each type of faced risks. – Roles and Responsibilities - project manager - safety manager - quality manager - executive manger - financial manager - Quality assurance lead - Arriyadh development Authority representative. Risk Management Plan • Components – Budget and schedule • Estimated cost and schedules for performing risk related activities should be handled by cost and time teams. – Risk Documentation • Is the reporting formats and processes that are used for risk management. • These reports include : – Health and safety program document – Risk register – Risk matrix. Risk Identification • Common information- gathering techniques used to identify risks: – Brainstorming • Set and attempt to generate ideas and find solutions – Interviewing • Interact with other teams and collect information via email, phone ,online discussions • Health and Safety Plan/ Saudi Oger Risk Identification • Risk Register – Is a document that contains result of various risk management process often displayed in a table or spreadsheet format. • Risk Register components: – – NO.: number of the risk Rank: a rank for each risk event. The rank is usually a number with 1 begin the highest rank risk. – Risk Name – Risk Description – Category: under which type of risk this event falls. – Root Cause: the origin that the risk arises from. – Triggers: are indicators or symptoms. – – Risk owner: a person who will own or take responsibility of a risk. Probability : the probability of the risk occurring their might be high medium or low Probability of a certain risk event occurring. – Impact : the Impact to the project if the risk occurs: there might be high medium or low impact to project success. The mitigation strategy : a strategy to handle or reduce the impact of risk event by reducing the probability – Risk Register NO Rank Risk Description Category Root Cause R1 1 Running out of budget paying fees or purchasing materials cost more than the budget dedicated for the project Financial risk Poorly budget control R2 2 Weather condition we have to consider the dusty Environwinds that may affect the mental flow of work and in turn risk delay the completion time of the project R3 1 Traffic accident Highly hazard car accidents that cause injuries to people and that threaten their life. People risk Triggers Risk owner Probability Impact Mitigation strategy Financial manager will set an emergency meeting and cost team should handle this problem Safety manager will put precautions or report temporary stop of the project Safety manager set guidelines to rescue the injury people financial manager realize that the fees are higher than the dedicated ones Riyadh’s Weekly fluctuated weather climate forecasting Financial Low manager High Safety manager Medium Low uneducate Traffic d driver jamming and bypassing safety traffics rules Safety manager High Low NO Rank Risk Description Category Root Cause Triggers Risk owner Probability Impact Mitigation strategy R4 2 Poorly trained workers recruit inexperienced employees or not offering good training programs People risk poor training program the quality of the output does not meet the standards quality manager Medium High R5 1 lack of requirem ent knowledg e Requirements are only partly known at project start. Arriyadh Development Authority may not allocate sufficient resources to exploring requirements. Resource risk Arriyadh Development Authority didn't document the requirements needed Requested Requirerequiremments ent not Lead available in the requirements document Medium High R6 2 Communication problems Communication problems in development team. They are dispersed among several sites, People risk Team has not worked together before. Lack of information needed from other people Human Medium Resource Manager High Human resource manager and quality manager improve training programs Requirements must be detailed first for the top priority goals. Track the rate at which requirements are discovered. Request more customer effort. Use tools to help communication. NO Rank Risk R7 1 Scope problems R8 3 R9 3 Damaging of water pipes, electricity wires or telecomm unication lines Employee turnover Description Category The total requested features of the road may be beyond what the Saudi Oger team can deliver in the time available. Root Cause Triggers Risk owner Probability Impact Mitigation strategy Time risk Poor New estimations requested of time feature for the road Customers High High Workers might accidently Environm imperfect Disconnect destroy water , electricity ental risk knowledge ing of or telecommunication about the water, connections while they are connection electricity digging infrastructu or re location telephone services in near areas Some workers leave the People Length of Human work before completing risk the project recourse the project enforces manager Saudi Oger hires new to reworkers contract for the with project employess Executive manager Medium low Human recourse manager Low Medi um Make review to the scope of the project after definable time period to ensure the delivery of the project within time constraints Conducts workshops to alert workers to be careful while they are digging Human recourse manager must assign the work to the workers whose contract period is more than the project period Risk Identification • Risk Matrix – It lists the relative probability of a risk occurring on one side of a matrix or axis on a chart and the relative impact of the risk occurring on the other. Probability High R3 R7 Medium R8 R2 R4, R5, R6 Low R9 R1 Low Medium Impact High Risk Response Planning • Most important response strategy – Risk mitigation • • • • • • Time Risk Financial Risk Resource Risk Procurement Risk People Risk Environmental risk Risk Response Planning • Time Risks 1. If project is behind the schedule, time team should reschedule the rest of activities and set time buffer. 2. Define “milestones” throughout the project. • Financial Risk 1. Create an accurate budget. Also, outline ways to develop strategies in case of running out of budget. 2. Keep a running list of what worked, what didn’t, and how to do it better next time. Risk Response Planning • Resource Risk 1. Resources must be available if not, the time and quality team must meet the financial manger to find other resources. 2. Provide protection for materials, tools, and equipment employed. Risk Response Planning • Procurement Risks 1. If one of the contractors terminate the contract before the completion of the project, he should pay the penalty clause determined in the contract. Then a new Tender will be conducted to select a seller as soon as possible. 2. If the work is not following the accepted standards, this will be considered as a part of the penalty clause. 3. If the materials prices change, the procurement team should inform the financial manager and an urgent meeting should be held to see how the project team could use some of the reserved extra money without affecting other constraints of the project like quality and time. Risk Response Planning • People Risk 1. Prevent accidents by means of information and education. 2. Undertake all necessary precautions to prevent accidents or injury to any person on, about, or adjacent to the site. 3. Maintain at all time 4. Provide protective clothes and safety equipment in order to ensure the health and safety of employees. 5. Enhance employees about hazards, and train them in accident prevention techniques. 6. If labors leave the work in the middle of the project the human resources manger should contact other employees and agree with them to increase their working hours until he recruit others. Risk Response Planning • Environmental risk 1. Direct participation of the managers, ADA representative, Quality assurance lead in the actions aiming to a safer working environment. 2. Provide an adequate supply of disposable dust masks to be used in dusty days and the supervisor should ensure affected site personnel wear them. 3. During sand storm conditions, sand storm goggles must be provided to and worn by site employees. Communication Team Done by: Ghada Al-Shareef Fahda Al-Ammar Nouf Al-Shathry Changes Control • If there is a change that is requested at any point of time in the project, a change request form should be filled and delivered to the project manager. This change request is analyzed in all aspects to identify its impact and the consequences on the project. • If the request is accepted, all teams’ members should be notified in order to adjust their plans Project communication management: 1. Communications Planning 2. Information Distribution 3. Performance Reporting 4. Manage Stakeholders Stakeholder communication requirements: Stakeholders Representative Communications Requirements Sponsor Al-Riyadh Development Authority (ADA) •Monthly report on progress. •Face-to-face meeting to provide a framework to structure discussion and analysis of project issues. Contractor Saudi Oger Weekly reports: •To provide an audit trail of discussion and decisions on all project issues and open points. •To record design rationale for later development stages, particularly maintenance. Project Director Eng. Muzahim Muzahim Daily report to support an issue management process that will ensure all issues are tracked, worked and resolved Communication Communications Planning Communications Planning Determining the information and communications needs of the stakeholders. It includes to identify the following: • Who needs what information • When they will need it • How it will be given to them Who needs the What kind of information information is needed When they will need it How it will be given to them Risk team WBS Budget 19th April 2009 By uploading it on the website or via email Procurement team Standard WBS 19th April 2009 By uploading it on the website or via email Cost team WBS Information about employee 9th May 2009 By uploading it on the website or via email Integration Changes that have occurred in each area throughout the project life cycle 28 May 2009 Personal contact Sending notifications Communication Information Distribution Selecting the Appropriate Communications Medium KEY: 1= EXCELELENT 2= ADEQUTAE 3= INAPPROPRIATE How well medium is Suited to: Phone call E-mail Meeting Web-Site SMS Mediating a conflict 2 3 1 3 3 Resolving a misunderstanding 1 3 2 3 3 Expressing support/appreciation 2 1 2 3 1 Maintaining confidentiality 1 3 1 3 3 Conveying simple information 1 1 2 3 1 Asking an informational question 1 1 3 3 1 Making a simple request 1 1 3 3 1 Giving complex instructions 3 2 1 2 3 Addressing many people 3 or 1 2 3 1 3,1 Communication Methods • Formal Verbal: Presentation, speeches. • Informal Verbal: Meetings, Conversations Scheduled Meetings Meeting Preliminary project presentations Date 29th of March 2009 Duration 1 hour (from 12:00 p.m. to 1:00 p.m). Location class 370 Purpose giving an initial presentation of each team member Attendees Project Manager (Ms. Faten ) and All team members Scheduled Meetings Meeting Preliminary project presentations Date 10th of May 2009 Duration 1 hour (from 12:00 p.m. to 1:00 p.m). Location class 370 Purpose Giving modefide presentation of each team member Attendees Project Manager (Ms. Faten ) and All team members Scheduled Meetings Meeting Preliminary project presentations Date 8th of june 2009 Duration 1 hour (from 12:00 p.m. to 1:00 p.m) Location Class Purpose Discussing best practices and lessons learned of each team member. Attendees Project Manager (Ms. Faten ) and All team members Scheduled Meetings Meeting Preliminary project presentations Date 13th of june 2009 Duration 1 hour (from 12:00 p.m. to 1:00 p.m). Location Small auditorium Purpose giving the final presentation Attendees Project Manager (Ms. Faten ) and All team members Communication Methods: • Formal Written: Project Plan, Project charter, Specifications • Establishing a website to facilitate the communication process between the team members. – www.is370psu.projects.zoho.com • Informal Written: Memos, Email, Notes. • Use email to assist in communicating since few team members cant meet for face-to-face communication. Determining the number of Communications Channels: As the number of people involved in the project increases, the complexity of Communication increases due to the increasing of communication channels We calculated the number of communication channels using this formula: Number of communication channels = n(n-1)/2 Number of communication channels = 30 (30-1) / 2 = 435 Because of the small number of people involved in this project, there are 435 channels So, the best method to use is setting up face To face meetings which are considered to be more affective than using emails to this amount of people . 3.Performance Reporting • Keeps stakeholders informed about how resources are being used to achieve project objective. • Normally provided as statues report. • Statues Report: Describe where the project stands at a specific point in time. Statues Report: • • • • Owner: Arriyadh Development Authority (ADA) Location: King Abdullah Road, Riyadh Contract Type: Construction Facility Type: Road Background The project is phase 1 of King Abdullah road development, undertaken by Arriyadh Development Authority (ADA) to ease traffic congestion at the intersection of King Fahd Street with Olaya Street in Riyadh. Phase 1 involves widening the road, constructing tunnels as well as networks of public utility facilities. The project was designed to enable the installation of railway tracks in a future phase. Albert Speer & Partner and Saudi Consulting Services are the project consultants. BWP of Germany is the landscape consultant and Dorsch Consult is the electrical consultant. Current Status In June 2007, the construction contract was awarded to Saudi Oger. Construction execution is in progress and completion is expected in July 2010. Scope of Work Expected Schedule Construction of 3 lanes including 3 tunnels, each with a length of 185 meters and a closed tunnel with a length of 700 meters. Construction of networks of public utility facilities such as water, electricity, sewage and rain water drainage, major landscaping (plantation of trees to reduce pollution from vehicles). PhaseScheduleDescriptionCompletionJul 2010Expected Integration Team Done by: Mashael alsayari Noaf alnamlah Sarah Suleiman Integration INITIATING Project Charter Integration PLANNING Project Management Plan Communications Planning Determining the information and communications needs of the stakeholders. It includes to identify the following: • Who needs what information • When they will need it • How it will be given to them Introduction Description: • King Abdullah main road will pass under prince turkey road and Takhasussi road. • žKing Abdullah main road will pass through a long tunnel under king Fahad road and Olaya road, which consists the major work in the project as whole and did not start yet. • The main road of king Abdullah will be depressed open road after the tunnel and will be an underpass under king abd al-Aziz road and connect to existing road which is the end of the project. • Over the long tunnel under king fahad the new design call for the construction of a green perk with kiosks and seats. • The landscaping is a very important aspect of the finished project. The project is designed to be environmental friendly with very big green area and wide sidewalks with beautiful pedestrian bridges and proper slip ramp connections between the depressed main road and at grade service road to destitute the traffic. Introduction • Deliverables of the project: – žContinuous 5.3 km freeway –C ž ompleting gaps of separated intersections. – žConstruction of three lines. Reference Material • Project scope management plane: – Scope statement Scope definition, requested changes, WBS, Scope baseline. • Cost management plan: – Cost estimation, cost budgeting funding requirement, cost baseline. • Quality management plan: – Quality metrics, quality checklist, process improvement plan, quality baseline • HR management plan: – Organizational charter, Roles and responsibility, staffing plan • Risk management plan: – Risk register, risk-related contractual agreement. • Procurement management plan: – Contract statement of work, make-or-buy decisions, requested changes, procurement documents, evaluation criteria. • Time management Plan: – Activity list and attributes, milestone list, requested changes, schedule network diagram, activity resource requirement, resource break down structure resource calendars, activity duration estimates, project schedule, schedule model data, schedule baseline Project Organization • Project Responsibilities: Project Manager Assistant Project managers Architects Financial departmen t Full time they manage the overall project, and make decisions, have the responsibility of the planning, execution, and closing of King Abdullah St. project. Full time During the construction process, they assist with managing all construction workers. They must often meet with contractors and designers for accurate scheduling, staffing, and cost analysis. They often create the progress and budget reports necessary to compute remaining estimates. They work directly with the Project Manager. Part time They transform the project’s needs into legible plans for builders to work from. They plan, design, and oversee all processes. Using rational ideas, they create drawings and formats with specific measurements to be used throughout the building process. Full time responsible for managing the project’s finance. From the projects cost, and the actual value of the project, to paying salaries and purchasing equipments. Contract Administrat or Estimators Field Engineers Electrician Part time Due to the numerous documents and contracts that must be properly maintained before, during, and after the construction process, administrators are delegated the duties of preparing each piece accurately. They coordinate the ideas of owners, contractors, and designers into clear documents, so they must meet with each on a regular basis to ensure there are no discrepancies. They are also responsible for negotiating any specific details that need to be altered. Part time By using a combination of past experiences and project specifications, these associates accurately project the amount of materials, equipment, and man hours that must be utilized in order to complete a given project. Based upon these calculations, they create a project budget that is presented to owners. All necessary details must meet not only legal, but also company policies and guidelines. Full time Responsible for daily inspections, field engineers ensure that plans are being properly executed. They are also required to monitor site progress to ensure schedules are being maintained. If problems arise, they need to have a thorough knowledge of concepts and procedures in order to quickly, and often times creatively, find a solution. Part time Install, maintain, and repair electrical wiring, equipment, and fixtures. Ensure that work is in accordance with relevant codes. install or service street lights, intercom systems, or electrical control systems. Constructi Full on laborers time : Perform tasks involving physical labor at building, highway, and heavy construction projects, tunnel and shaft excavations, and demolition sites. May operate hand and power tools of all types: air hammers, earth tampers, cement mixers, small mechanical hoists, surveying and measuring equipment, and a variety of other equipment and instruments. May clean and prepare sites, dig trenches, set braces to support the sides of excavations, erect scaffolding, clean up rubble and debris, and remove asbestos, lead, and other hazardous waste materials. May assist other craft workers. truck drivers: Part time drive trucks across the project to supply with materials. Traffic team: Full time manages the traffic complexes caused by the project. They put caution signs and leading signs. Provide other routes for citizens. Until the road is safely constructed. Quality assurance manager Full time To ensure quality products, these administrators design and implement adequate procedures and policies. They administer testing of products whether on or off site to guarantee safe and quality projects are being completed. Their responsibility is to assess specific aspects; therefore they must be knowledgeable in multiple areas of the construction field. Inspector Part time must be knowledgeable of all zoning laws, community ordinances, and legal codes that are to be maintained by each facility type. If any inconsistencies occur, they must be capable of offering advice to contractors in order to clear any issues. Planner/ scheduler Part time Based on preliminary reports, these associates will schedule crews, plan deliveries, and organize materials. While under construction, they gather and analyze information necessary for reporting exact progress. They must follow company policies, and will often alter schedules throughout the process of construction Civil engineers Full time responsible for developing organized product designs. They must calculate the accurate amount of staff, material, and equipment necessary to complete a project. must have knowledge in every issue related to construction and design. They are responsible for monitoring costs and expenditures throughout projects. These associates must be highly trained and possess a technical education with a construction background. Team Interaction • Weekly Meetings: • It makes people focus on their goals for the week. • It gives them a sense of commitment. • It alerts about problem. • It enables people to see how the work of other people may be impacted by what they are doing. • It brings out issues between different project team members. • It is a chance to set action items and follow up the following week. Technical Process • Methods, Tools, and Techniques 1. Project Reporting System This system will deliver all change report to the change control board, and will send the conformation to the other areas . 2 . Zoho projects Website The communication team used the website to schedule meetings, report changes ,ask and deliver information back and forth between team members. Work Packages, Schedule, & Budget • Work Packages – – – – – – – – – – – – Define site Requirement Define stakeholders Requirement Create Scope Statement Create team contract Formulate groups Assign roles (responsibilities) Drainage design Landscaping design Intersection design Road lightening design Traffic signals design Road safety audit Work Packages, Schedule, & Budget – – – – – – – – – – – – – – – – – – – – Tunnel Road ground surface Traffic signals Road lighting Close center Construction of temporary side track and detours Supply and installation of temporary road lighting/signals Grass seeding Planting trees Design Review Design verification Status Report 1 Status Report 2 Status Report 3 Prepare final project report Present final project Get the final acceptance from client Write lessons learned Road and monorail trial Put road into action Budget • Cost Budget 698.752.456 Million Riyals • Detailed budget • • • • • • • • General requirements: 7,136,097.00 Temporary works Detour: 13,816,061.00 Wet Utilities: 132,113,026.00 Dry Utilities: 118,871,394.00 Open and close section civil structure: 247,213,458.00 Open and close section electro mechanic: 37,778,723.00 Roads: 62,535, 309.00 Landscaping: 68,123,588.00 KACST 11,164,820.00Schedule Schedule • Project Start Date: June 29,2007 it will take about 3 years tio finish • Project Finish Date: July,2010 for the detailed schedule information refrence to the time managment plan . Integration PLANNING Stakeholder Analysis Integration Project Execution Execution As described previously in the project management plan, the majority of time is spent on the execytion phase, as is most of the project's budget. – The project manager Eng. Muzahim will focus on leading the project team members and manage stakeholders relationships to execute the project management plan sucessfully. – There are techniques used in managing the project team members and tips for solving the usual problems and conflicts as specified by the human resources team. Execution 1. Observation and Conversation: Observation and conversation involves project managers using indicators such as progress toward project goals, interpersonal relationships, and pride in accomplishments and work of project team members. 2. Project Performance Appraisals: Project performance appraisals is a vehicle which enables team members to receive feedback from supervisors. Performance Appraisals can be used to clarify team member’s responsibilities and to develop training plans and future goals. Execution 3. Conflict Management: Conflict management involves the reduction of destructive disagreements within the project team. The project manager can allow the problem to resolve itself or use informal and formal interventions before the conflict damages the project . The tips are: 1.Setting up team members 2. Extra rewards 3.Escalation Path 4.Individual Skills 5.Team Interaction Execution • As shown previously the crucial of the human resource to the project success, the communication role in the project has a strong effect as well. • Communication between the project stakeholders will smooth the project execution. There are four main processes for managing our project as specified by the communication team: 1. 2. 3. 4. communication planning information distribution performance reporting managing stakeholders Execution • Eng.muzahim the project manager will be well versed in the project risk due to the project outside resources and towell manage the procurement of the project. • Eng.muzahim is flexible and creative in dealing with the the unique situations that may occur during the project execution. Coordinating Planning & Execution • A simple rule to improve the coordination between project plan development and execution is: “Those who will do the work should plan the work” • All project personnel need to develop both planning and executing skills and need to experience in these areas. • Most systems analysts begin their careers as programmers, so they understand what type of analysis and documentation they need to write good code. • Although project managers are responsible for developing the overall project management plan, they must solicit input from the project team members who are developing plans in each knowledge area. Providing Strong Leadership and Supportive Culture • The project manager leads by an example to demonstrate the importance of creating good project plans for things they need to do themselves. If the project manager leads the team members are most likely to do the same. • A supportive organizational culture is required for a good project execution. The organization need a useful guidelines and templates for project management for everyone in the organization to follow. Providing Strong Leadership and Supportive Culture • Culture will promote the relationship between good planning and execution if the organization uses the project plans as basis for performing and monitoring progress during execution. • If the organization will have a confusing or bureaucratic project management guidelines that hinder getting the work done or do not measure progress against plans, project managers and their teams will be frustrated. • Project managers may some times find it necessary to break the rules to produce project results in a timely manner even with a supportive organizational culture, when the rule is broken politics will play a role in the results. Capitalizing on Product, Business & Application Area Knowledge • Project Execution Tools and techniques: Project managers can use specific tools and techniques to perform activities that are part of execution processes. • Project management methodology: The most effective way to improve project management is to follow a methodology that describes not only what to do in managing a project, but how to do it. Capitalizing on Product, Business & Application Area Knowledge • Project management information systems: – Many large organizations are moving toward powerful enterprise project management systems that are accessible via the internet. – Project managers or other team members can create Gantt charts that include links to other planning documents. Integration MONITIRING & CONTROLLING Integrated Change Control First : Our first step for integrated change control is ensuring that the changes re all beneficial. We get that done by making trade offs among the project dimensions. We’ve made Cost/time tradeoffs. In order to reduce project duration, we only emphasized on the critical tasks, since accelerating non critical path activities would be a waste of money. We started by accelerating least costly activities and then more costly. Integrated Change Control Second: Our second step was determining whether changes have occurred in key project areas and reported them to key stakeholders and top management to avoid surprising them. The communication team helped us get in contact with the teams. The following changes are the ones that have reached us Time Changes 1.Resetting durations for each task. (according to the WBS from scope team) 2.Resources have been taken from HR. The managers for each task in WBS have been assigned. 3.The first time resources have been defined for the whole project the changes were just for Executing as the cost team needed. HR Changes 1. Staffing Management plan: - Needed positions has been added to be assigned for WBS. - Some positions have been removed or reduced due to the budget. 2. Roles and responsibilities: - Have been edited to match King Abdulla Road’s Project. 3. Personnel Salaries: - Salaries have been changed from annually to hourly. - Numbers have been converted from Dollars to Saudi riyals. 4. Resource Histogram: Has been updated several times to match recourses changes. 5. Managing team project : No changes. Risk Changes 1. Risk management plan has been updated. 2. The risk register; how to handle these risks. 3. The risk matrix has been drawn. 4. Ways to mitigate the risks have been added. 5. Lessons Learned have been written. 6. The best practice has been written. Procurement Changes 1. Procurement plan was Updated – Changes control – Contract clause – Corrective actions 2. Material list prices were determined (a full list of 136 items) 3. Weighted Decision Matrix was created 4. Weighted Score chart was created 5. Closing Project Processes were defined These are the developments that have been reported to us and accordingly reported to key stakeholders and top management and authorities clearly, concisely and in writing. They have been accepted. Integrated Change Control Third: Our third and final step of integrated change control was to manage these changes in order to avoid losing discipline and minimize the changes that occur. We did this by : 1. Ensuring that all team members effected by these changes agree to these changes. 2. Making sure that other teams are not affected by this change. If not so, we manage these changes by doing trade offs and prioritizing these changes properly. Integrated Change Control 3. Ensuring that authorities agree to all these changes. We did this by establishing a Change Control System that includes a Change Control Board that has reviewed and agreed to these changes. 4. An important part of our change control system is Configuration Management. This is to identify and control the functional and physical design characteristics of the road and ensure that they match outputs of each team. We assigned configuration specialists for these tasks. Conclusion Best Practices 1. Using Technology & the Internet to communicate and exchange information. 2. Periodically meetings. 3. Thinking critically and solving problems. 4. Preliminary presentations. 5. Look for the knowledge about roads’ constructions. 6. Contacting Stockholders. 7. Sharing Sources. 8. Holding our temper. 9. If you cannot find the needed information, use your contacts. Lessons Learned 1. Be Punctual. 2. Solve issues as quick as possible. 3. Meet the stakeholders face-to-face. Contacting is not enough. 4. Collaborate with other groups. 5. Have clear definitions of responsibilities. 6. Accept others and differences. 7. Know how to manage the conflicts. 8. Attending all the meetings. 9. Use documentation and do not relay on assumptions or memory.