Operational Audits and Risk Based Auditing

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OPERATIONAL AUDITS AND
RISK BASED AUDITING
Bob Rudloff, CIA, CFE, CRMA
Vice President, Internal Audit
MGM Resorts International
Agenda
• Introductions
• Objectives
• Overview of Risk and Risk Assessment
• Risk Assessment Framework
• Impact on the Profession
• Questions
What Would You Like to Accomplish?
• What are the concerns or questions you have?
• What are the roadblocks to risk assessment you are
facing?
• What would help you better assess risk today?
• What would you like to be doing differently?
Ten To-Dos for Audit Committees
#6: Make sure Internal Audit is
properly focused and fully utilized.
Help refine internal audit’s role—and focus internal
audit’s activities on key areas of risk, as well as risk
management generally…
Source: KPMG Audit Committee Institute
CBOK 2010: Change in Focus of Internal Audit in
Next Five Years
Operational Audits
Corporate Governance
Enterprise Risk
Management
Strategic Reviews
Ethics Audits
Migration to IFRS
Compliance Audits
Audits of
Financial Risk
Fraud
Investigations
Evaluations of
Internal Controls
Forbes Insights Survey
On behalf of Ernst & Young
However…
• IA helps the organization achieve business objectives?
• Strong link between IA and enterprise risk functions?
• Process improvement recommendations are implemented?
• IA plays an important role in gathering business intelligence
and sharing leading practices?
• IA acts as a business advisor as evidenced by requests from
the business for assistance?
• IA attracts future leaders and high potential talent from the
business?
44%
43%
42%
38%
36%
32%
Forbes Insights Survey
On behalf of Ernst & Young
Are you receiving the
performance you expect
from your internal audit
investment?
Do you believe there is an
opportunity to improve
your organization’s internal
audit function?
87% Yes
74% Yes … we are spending
too much.
2010 State of the Internal Audit Profession PwC Survey
The 2010 survey data supports the notion that internal audit
departments have made significant change and that they have
the right priorities, but that there is still a critical performance
gap in achieving the key attributes of high-performing internal
audit functions. Some of this may be due to a critical dilemma
we observe in the field in discussions we have had with CFOs
and audit committee members.
They often have a sense that their internal audit function could
and should deliver more value, but they are unsure as to what
that is or how they should do it.
REAL WORLD RISK
ASSESSMENT
Risk Assessment
Felix Baumgartner
Risk Assessment
Erik Weihenmayer
Risk Assessment
Cynthia Cooper
Risk Assessment
AUDIT RISK ASSESSMENT:
WHAT IS IT?
Table Discussion
What Does Risk
Assessment Mean in Your
Organization?
Audit Risk Assessment
• Audit risk assessment is a stage in the audit planning
process.
• Audit risk assessment is part of the series of controls
which are used to manage the integrity of an audit, and to
determine when and how audits should be conducted,
and by whom.
• Audit risk consists of several components. The first is
1. the likelihood that a material misstatement will be made.
2. the risk that the misstatement will not be caught by
internal controls, and
3. the misstatement will not be caught by an auditor.
Audit Risk Assessment
• Risk assessments performed by internal auditors are
entirely different risk assessment performed by
independent auditors.
• Risk Assessments use various elements:
• Changes in volume, management, technology and other factors
• Knowledge of the business and experience
• Time since the last audit and known issues
• Potential of loss
• Requests of management
• Financial exposure
WHY ASSESS RISK?
Why Assess Risk?
Business Universe
Why Assess Risk?
Risk Ranked
Business Universe
Why Assess Risk?
Risk Ranked
Business Universe
Likelihood
Why Assess Risk?
Available Resources
16,000 hr
Audit Needs
82,000 hr
NOW WHAT?
Impact
Likelihood
Why Assess Risk?
Available Resources
16,000 hr
Audit Needs
82,000 hr
NOW WHAT?
Impact
Table Discussion
What is new in your organization
today when compared to one year
ago?
What are our goals?
Helping you RIGHT
SIZE your audits by…
• Aligning Internal Auditing with the organization’s priorities
•
•
•
•
and expectations.
Identifying and assessing risks.
Determining the right scope of an audit.
Optimizing audit effort to more effectively achieve audit
objectives.
Seeing below the surface and getting at what’s important.
What are our goals?
Helping you RIGHT
SIZE your audits by…
• Aligning Internal Auditing with the organization’s priorities
and expectations.
• Identifying and assessing risks.
• Determining the right scope of an audit.
• Optimizing audit effort to more effectively achieve audit
objectives.
Risk ... What is it?
• The possibility that an event will occur and adversely
affect the achievement of objectives. (COSO definition)
• The possibility of an event occurring that will have an
impact on the achievement of objectives. Risk is
measured in terms of impact and likelihood.
(IIA Standards—glossary definition)
• Risk is anything that could impact the achievement of
objectives – not only negative impacts but also the risk of
missed opportunities.
Risk …What Type of Risk Is It?
• Hazard Risk is the risk associated with
negative occurrences, and could include
issues surrounding regulatory noncompliance,
fraud or waste, significant accounting errors,
or damage to the Company’s image.
• Uncertainty is the risk associated with not
meeting shareholder, employee, supplier,
regulator, creditor, analyst, or others’
expectations, and can be impacted by both
Hazard Risk and Opportunity Risk.
• Opportunity Risk is the risk associated with
failing to exploit opportunities smartly, and
could include not pursuing a viable growth
strategy, pursuing a flawed growth strategy, or
not managing opportunities as effectively as
anticipated.
Risk …What Type of Risk Is It?
Hazard
Uncertainty
Opportunity
What is the goal of Risk Assessment?
Risk Assessment should…
• Consider internal as well as external factors that could
impact the achievement of objectives.
• Analyze the risks and provide a basis for managing them.
• Allow auditors to focus their efforts based upon RISK to
be more efficient.
• Include consideration of the technology supporting
business processes and objectives.
• Be adapted to fit the pace of change in the organization
and the world.
IIA Standards: Risk Management
2010—Planning
(per International Internal Audit Standards Board, September 2012)
The chief audit executive must establish a risk-based plan to determine
the priorities of the internal audit activity, consistent with the
organization’s goals.
Interpretation:
The CAE is responsible for developing a risk-based plan. The CAE takes into
account the organization’s risk management framework, including using risk
appetite levels set by management for the different activities or parts of the
organization. If a framework does not exist, the CAE uses his/her own
judgment of risks after consideration of input from senior management and the
board. The CAE must review and adjust the plan, as necessary, in response to
changes in the organization’s business, risks, operations, programs, systems,
and controls.
IIA Standards: Risk Management
2010—Planning
The internal audit activity must evaluate the effectiveness and contribute to the
improvement of risk management processes.
• 2120.A1 – The internal audit activity must evaluate risk exposures relating to
the organization’s governance, operations, and information systems.
• 2120.A2 – The internal audit activity must evaluate the potential for the
occurrence of fraud and how the organization manages fraud.
• 2120.C1 – During consulting engagements, internal auditors must address
risk consistent with the engagement’s objectives and be alert to the existence
of other significant risks.
• 2120.C2 – Internal auditors must incorporate knowledge of risks gained form
consulting engagements into their evaluation of the organization’s risk
management processes.
• 2120.C3 – When assisting management in establishing or improving risk
management processes, internal auditors must refrain from assuming any
management responsibility by actually managing risks.
Signs for a Risk Makeover
1.
2.
3.
4.
5.
6.
7.
Audit plan is restricted to what “IA can audit today” vs. what “IA
should audit tomorrow.”
Audit plan includes repetitive, low-value audits.
SOX and administrative time make up a significant part of the audit
plan.
Audit plan is not updated frequently enough to adapt to the
changing risk profile or new initiatives.
Internal audit and senior management have very different views on
risk priorities.
Key processes, programs, and initiatives are not linked to the
Company’s strategic objectives.
Audit plan excludes coverage of emerging risks or catastrophic
“Black Swan” events that could impact the company’s reputation.
Risk Assessment Framework
1. Gain Understanding of
the Control Environment
Understand entity objectives and identify
significant changes to operations/control
environment.
2. Identify Relevant Risks
Develop audit scope and objectives based
on risk assessment results.
3. Assess Relevant Risks
Rate and prioritize business, financial,
operational, and compliance risks.
4. Develop Risk-based
Audit Strategy
Develop audit scope and objectives based
on risk assessment results.
Understand the Control Environment
1. Gain Understanding of
the Control Environment
Understand entity objectives and identify
significant changes to operations/control
environment.
2. Identify Relevant Risks
Develop audit scope and objectives based
on risk assessment results.
3. Assess Relevant Risks
Rate and prioritize business, financial,
operational, and compliance risks.
4. Develop Risk-based
Audit Strategy
Develop audit scope and objectives based
on risk assessment results.
Understand the Control Environment
• Understand Business Objectives
• Understand strategy, goals, objectives and organizational
structure
• Review prior audit reports, issues, deficiencies
• Identify significant changes to operations or control
environment
Business
Audit or
Department
Company-wide
Function
Unit
Level
Bottom-up Approach
Traditional Approach:
Based on stakeholder
interviews and analysis.
Focus is on coverage of
risk areas, locations, and
operations.
RISK:
Interviews usually not
focused on obtaining the
right level of information.
AUDIT PLAN
Identify Risks within
Auditable Business Units
Define Auditable
Business Units
Top-down Approach
Identify Management’s
Objectives
Top-Down Approach:
Coverage is driven by
issues that directly
impact business
objectives with a clear
link to strategy.
Understand Relevant
Inherent Risks (Strategic,
Financial, Operational,
Operations, Compliance)
Evaluate Impact on
Management’s Objectives
AUDIT PLAN
Understand the Control Environment
1. Gain Understanding of
the Control Environment
Understand entity objectives and identify
significant changes to operations/control
environment.
2. Identify Relevant Risks
Develop audit scope and objectives based
on risk assessment results.
3. Assess Relevant Risks
Rate and prioritize business, financial,
operational, and compliance risks.
4. Develop Risk-based
Audit Strategy
Develop audit scope and objectives based
on risk assessment results.
Risk Categories
Assess Relevant Risks
1. Gain Understanding of
the Control Environment
Understand entity objectives and identify
significant changes to operations/control
environment.
2. Identify Relevant Risks
Develop audit scope and objectives based
on risk assessment results.
3. Assess Relevant Risks
Rate and prioritize business, financial,
operational, and compliance risks.
4. Develop Risk-based
Audit Strategy
Develop audit scope and objectives based
on risk assessment results.
Assess Relevant Risks
Rate the
likelihood of the
Risk occurring
Rate the
Impact
of the
Risk
should it
occur
Calculate
the Risk
Risk Likelihood
• For identified transactions or operating areas, exercise
judgment about the likelihood of the risk occurring.
• Is the likelihood Remote … Probable … Certain.
• Conclude whether the nature of the risk, it potential
magnitude, and the likelihood of it actually occurring
represents a key risk requiring special audit consideration.
• Don’t forget Emerging Risks.
Risk Impact
• Is the impact Negligible … Significant … Severe
• Is the Risk preventable … controllable … manageable?
Rating Scale
Scale
HIGH
MEDIUM
LOW
Impact
Likelihood
An incident of noncompliance
and/or the loss of confidentiality,
integrity, or availability could be
expected to have a severe or
catastrophic adverse effect on
operations, assets, or people.
Without regard to the effects of
compliance controls or
mitigation strategy, it is highly
likely (over 75%) and capable
of happening in the next 24
months.
An incident of noncompliance
and/or the loss of confidentiality,
integrity, or availability could be
expected to have a serious
adverse effect on operations,
assets, or people.
Without regard to the effects of
compliance controls or
mitigation strategy, it is likely
(25% – 75%) and capable of
happening in the next 24
months.
An incident of noncompliance
and/or the loss of confidentiality,
integrity, or availability could be
expected to have a limited
adverse effect on operations,
assets, or people.
Without regard to the effects of
compliance controls or
mitigation strategy, it is
remotely possible (less than
25%) or may not be capable of
happening in the next 24
months.
Impact
Risk Heat Map
Severe
(5)
5
15
25
Significant
(3)
3
9
15
Negligible
(1)
1
3
5
Probable
(3)
Almost
Definite
(5)
Remote
(1)
Likelihood
Impact and Likelihood
High Risk
Impact
Medium Risk
MITIGATE &
CONTROL
SHARE RISK
Low Risk
Medium Risk
ACCEPT RISK
CONTROL RISK
Likelihood
Group Brainstorming
• Business Operations
• Procedures
• Regulations
• Management
• People
• Financial Performance
• Technology
• Previous Issues
5 Minutes:
Brainstorm as many
examples of risks for each
category.
Debrief
Business Operations
Procedures
Complexity of the operation
Process breakdowns
Changes in the operation
Segregation of duties
Changes in financial
projections
Appropriateness of
corrective action
Nonstandard practices
Departure from standards
Debrief
Regulations
Management
Compliance standards
Structure change
Changes
Management’s risk
appetite
Monitoring and
enforcement
Attitude toward controls
and procedures
Relationship with
regulators
Tone at the top
Debrief
People
Financial Performance
Competency
Pressure to meet
expectations
Sufficient numbers
Debt covenants
Delegation of authority
Changes in operating
margins
Extensive use of
consultants
Accounting standards
Debrief
Technology
Previous Issues
Stability
Identified by internal audit
Reliability
Identified by independent
auditors
Back up and recovery
Identified by regulators
Access controls
Self-reported issues
Risk Based Audit Strategy
1. Gain Understanding of
the Control Environment
Understand entity objectives and identify
significant changes to operations/control
environment.
2. Identify Relevant Risks
Develop audit scope and objectives based
on risk assessment results.
3. Assess Relevant Risks
Rate and prioritize business, financial,
operational, and compliance risks.
4. Develop Risk-based
Audit Strategy
Develop audit scope and objectives based
on risk assessment results.
Risk Planning Framework
Perform
Business
Analysis
Perform
Value
Driver
Analysis
Evaluate
Risk
Prioritize
Risks
Define /
Refine
Scope
Use All Available Inputs
Other?
Other?
Health &
Safety
Other?
Other?
Compliance
Legal
Internal
Audit
Other?
Other?
External
Audit
SOX
Risk
Mgmt
Other?
Other?
Other?
Other?
Other?
Risks: 15 most often cited risks
(PwC Study)
Economic Uncertainty
Talent & Labor
New Product
Introductions
Regulations &
Government Policy
Reputation & Brand
Fraud & Ethics
Competition
Commercial Market
Shifts
Business Continuity
Financial Markets
Energy & Commodity
Costs
Mergers, Acquisitions, &
Joint Ventures
Data Privacy & Security
Government Spending
& Taxation
Large Programs
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